Came to Keane with a 2015 Mac Pro with a failed drive, rare malfunction with very little chance of data recovery. The service was excellent, despite the low odds, they persisted in the recovery process and exhausted all options and luckily one of them worked! A long shot turned into a miracle. I know it was part luck, but also a lot of skill and most importantly, determination. Communication was excellent, price was more than fair. Highly recommend this place!
Daniel at Keene Mac Repair was very helpful, prompt and professional. We went to him for data recovery services on a MacBook Pro. His rates are competitive and he took time to explain the whole process and consult with us on our options. When the job turned out to be a little more straight-forward than expected he offered us a discount on the quoted rate. Thank you, Daniel, Im happy to recommend your services to anyone needing data recovery or mac repair.
Ive taken several of my laptops to Keane for various upgrades/repairs and they have all come back in in top shape. Very professional and honest shop. Highly recommended.
What an easy process. Smooth scheduling and nice guy. I would have paid less at the Mac Store probably for the audit of the machine but I am actually not 100% sure since I think the store would charge $150 if you dont have a warranty/ Apple Care.The space is small but who cares. He has you in and out so fast you dont have to wait around for much!Great find~
Needed to upgrade my IPhone 6 to the 7; but TMobile wont take my trade in because of a small crack. Found these guys on Google and saw their reviews. Called; came in an hour later, phone fixed 30 minutes later. Thanks guys.
I went in to get an estimate on a water damaged MacBook pro. He took a look at and made some solid, honest recommendations designed to save me money. I appreciate any business that takes into account the customers best interest and any future problems I will contact them before Apple
These guys took care of my apple wonderfully. I had no idea what was wrong with it, it just kept glitching. They fixed it in about two hours! I had no time or patience for the apple store, so... Good job!
Needed to simply ask them the cost to do specific repairs and upgrades, but was told to set up an appointment and come in when this could be a 3 minute phone conversation. The next available appointment was in two weeks. What a joke of a business.
Weve worked with them 3 times (twice to replace failed hard drives on our Macbook). Very professional, fast, and trustworthy. I recommend them.
Ive been coming to the Keane for at least the last ten years. These are the folks that The Genius Bar tells you to go to when your ish is out of warranty. I recently cracked the screen of my MacBook air. Took it into Keane on a Friday and had it back on a Monday. Something wasnt right and they fixed it for free. If you cant afford a new Mac, go to these guys. Also for Data Recovery. Keane will hook you up.
Kinda keen for Keane Mac Repair.My MacBook Pro hard drive went kaput when I was in San Francisco. Although I had a repair plan through a retailer in SoCal, I was told I had to send in the MacBook for repair -- 3 weeks turnaround time minimum. u2028u2028I found this place via another review site other than Google reviews. Within a week, I had my Mac Book Pro hard drive replaced (around $205) and data recovered from my old drive in its entirety ($500). Not keen about the price (expensive), but the Apple Store nearby would have been a 3 week+ wait and this was definitely a quicker option.u2028u2028Located on Market near the Cable Car turnstile at Market and Powell St.u2028u2028PS: A computer savvy friend later let me know what I paid was very pricey, hence the 3 stars.
They gave candid, great advice and suggested an option that involved not doing business with them. I was super impressed.
They have a huge assortment of all your computer needs.
Excellent quality, efficient service and good value. I had 2 SSDs put into an iMac replacing the HD and SuperDrive - not exactly a straightforward job, so really appreciated the extra care taken.
I send all my hardware repair referrals to these guys they are the best, even better than taking it to Apple. They will treat you computer with the care normally reserved for infants.
They charge the full retail cost of the parts... so a macbook air display is 150 on ebay, its $499 from Keane, plus labor
Saved my hard drive after a spill. Thanks!
These guys saved my laptop, explained what the issue was before they operated and were able to get it done before I left town for work.
Cheap alternative for fixing your MacBook