Getting an accurate estimate and scheduling was SO EASY. Ken was very friendly. Even when my phone glitched out, he reached out to me to make sure we finished our conversation. The gentleman who came to clean had to work around me, kids, a dog, and painters at the house and did so with a friendly demeanor and a mask on at all times. He was on time and the work was great! No more dog smell and my carpet is good as new!
The carpet in my downstairs room was practically ruined by huge ugly stains. Replacement turned out to be expensive, so I decided to try to clean it. Ken did a fantastic job! The carpet floor and stairs are clean! Smell is gone! And we can use that room again. Thank you very much!
Owner Ken was very responsive, patient and kind as I had to change scheduled cleaning date TWICE. He also confirmed the cleaning again the day before and let us know the names of the technicians coming the day of - We got the A Team with Rachel, William and Katherine who were all three very professional and personable. They worked together shampooing and then steam cleaning the carpets. William even did final carpet brushing which I had never seen before. Rachel, made sure to answer any questions we had and also offered information we needed to know. We have older light beige carpets and they look almost new - Very satisfied. Thank you, Sparkling Carpets - Thank you, Rachel William and Kathy!
I requested a quote on their website and they responded within minutes. The price was very affordable and fair. I had some delicate fabrics (pure wool rug, linen sofa, and chenille ottoman) and they turned out perfectly. Sparkling Carpets performs a multistep, very deep cleaning and their products smell fresh. The cleaning team was focused and efficient, but very conscientious and thorough. I wholeheartedly recommend this company.
We had a pretty bad, old, nasty coffee stain on an area wool rug. I called at least 5 vendors before coming upon Sparkling Carpets. No one wanted to be bothered; even when the service was listed on their website. Im not sure if it was COVID or laziness. Anyway, Sparkling Carpets were responsive, friendly, knowledgeable. They had an expert technician out within a week and the job took less than an hour. Not only was the rug cleaned, I was educated on the process. I would recommend Sparkling Carpets if you want efficient results.
Sparkling Carpets helped us with two large area rugs and our white sectional. While there were stains that just wouldnt budge, our white sofa looks way better than before and I know its definitely cleaner. We are very glad we used their services! They also were very helpful when we had issues in our remodel that shifted the timeline (once very last minute).
Rachel was cordial and did a great job. I highly recommend the service.
Excellent experience. Ken and Raul were great!
What a great experience. We had a nasty situation that needed a pro. They got us scheduled quickly, came out and did a wonderful job for us. I could not recommend them more highly. Five stars!
I have worked with Ken and Raul on several jobs now and they do excellent work. Not only do they clean carpets, but they helped me on a difficult carpet repair. I highly recommend them!
Called them & they were able to come within 24hrs. Made our carpets look 150% better, affordable, great service. COVID-19 safe staff. Cant thank them enough
Great service and communication throughout my experience in having a carpet with a red wine stained removed. Responsive and helpful, and they come directly to you which is great. Highly recommend using them for your cleaning needs!
Ken and his team are awesome. Clear communication and they fit me in right away. Our carpet looks great, all of the stains are gone!
Great work, very communicative and responsive. Would absolutely hire them again. 10/10
I have used sparkling carpets twice in 2 years and have had a very satisfying experience each time. Carpet looks good as new. They are courteous,a prompt and professional. I was able to get next day service. Their professionals followed pandemic guidelines which I expected they would. I recommend sparkling carpets for anyone.
Rugs turned out very well, and looks much better! Sparkling Carpets was easy to get a quote, as well as schedule. The cleaners were professional, left no mess, and followed protocol with masks. Also wore booties to protect our new floors. Will use them again!!
Very trustworthy carpet service company. Ken and Raul are two wonderful people to work with. Our carpet got stretched and cleaned in a very satisfying way. We strongly recommend their service.
I am very pleased with the service I received from Sparkling Carpets. The carpet looks great. Rachel was kind and very thorough. She’s also pretty darn strong! I am grateful for the quick response, and the final product.I will definitely call on them again in the near future.
From start to finish Sparkling Carpets was efficient and professional. We received a quote within hours of requesting one and were able to schedule our service for a few days later. We are very happy with the service from Sparkling Carpets. I have never seen our carpets look this good. Sparkling Carpets did an amazing job! I am very happy with it and I will only use them for carpet cleaning going forward.
This is the third time I’ve used the services of Sparkling Carpets for cleaning carpets and furniture upholstery. Their response time is lighting fast (less than a day to respond, less than 3 days to get an appointment, plus they will work on weekends), and the quality of the work is perfectly satisfactory. The staff is professional and friendly. The services are not super cheap, but not overpriced either - and in any case, you get what you pay for! I highly recommend them.
Quick turnaround, great service, and a great job.
These guys were on time and got all the stains out! Very happy customer and plan on recommending them to clean the carpets in our building.
Very positive experience. They were flexible on timing, showed up on time, and did a great job. The carpets look great, and their staff was in touch and communicative the whole time. Couldnt have been easier.
The guys are sparkling carpet were great. I had them do a carpet clean after I moved out (which I managed remotely). They were on time and easy to work with. Also great price.
Sparkling Carpets did an excellent job steam cleaning the carpets in both our bedrooms. We’ve had stains in both rooms for over 2 years and they managed to get everything off, line magic. They were professional, thorough and made sure to explain the process to us ahead of time. Our carpets are spotless now and it was so worth the price.
AMAZING company. Will be using them every few months for couch cleaning. My dog broke a pen on my couch and they came in 2 hours and spent a good amount of time cleaning my couch. It smelled so good!!!! THANK YOU GUYS
Kens staff was on time and did a great job.
Ben and Alice were friendly and diligent. They really put in a lot of work to get my fitted carpet cleaned and I am happy with the result.
Sparkling Carpets was on time and the refinishing of our floors was excellent. They did not rush to perform the work and close attention to details was great. The work we had was outstanding and the constantly provided updates on the project, couldnt ask for more professionalism. Will definitely recommend this company.
Fast, prompt service and carpets look great now!
Outstanding service. Ken and Raul did a great job cleaning my rugs.
Absolutely stellar customer experience, my rugs look brand new, the price was competitive and customer service is simply top notch! Thanks Ken and Raul!
Ken and his team have demonstrated professionalism and provide good value with a good product. Would use this company again for my upcoming projects. They are responsive and a local SF business
They were very professional, responsive, and did a great job.
Sparkling Carpets cleaned our entire office that had a few stains and challenging spots. The office looks great now! Thank you!
Very happy with their services. Extremely friendly, honest, and attentive staff. There were many appointment options within a short time frame. My bf and I have 2 cats, a dog, and spend a lot of time relaxing on the couch. The couch looks and smells brand new! Reasonable prices as well. Definitely recommend!
Great service at a competitive price. Professional, courteous staff.
Great job cleaning my stairs on the 3rd floor. they look new again.
Sparkling Carpets did a great job on our area rug at a price well below three other estimates.
Fantastic carpet cleaning! Greg and team did a great job pulling up old stains and freshening our living room carpet. I appreciated the customer service and quality clean. We were also given a complimentary carpet cleaner spray that is their unique formula. Its a mean tool for any kind of carpet stains. Highly recommend.
I have been using this company for almost 5 years and I love them. The owner is so down-to -earth and they always leave my carpets and/or upholstery looking like new, even with the wear and tear my family puts on our carpets and furniture. I also love the smell of the deodorizer they use. I hope they never go out of business!
After researching a number of different carpet cleaning services, I hired Sparkling Carpet Cleaning because of their flexibility, same-day availability, and reasonable rates.The two men who were sent to the job were very personable and easy to work with. The main serviceman, Gus, was very customer satisfaction driven and did the majority of the work.In short, he did a great job cleaning my very stained carpets. I am very pleased with the work as it is much better than I expected! I will hire this company again in the future!
I had a duplex cleaned with sparkling carpets and both units turned out well. I would recommend using this company.
I called to find out more info on cleaning cowhide rugs and Sparkling Carpets got back to me right away. They were so considerate and drove out to my house to take a look at the rug to give me a more accurate estimate/quote and picked the rug up to clean it. It was very reasonable to clean my pet stained cowhide/leather rug and the turn around time was 1 week - way better than the 10 days - 2 weeks I was quoted by a laundromat! They brought the rug back to me and it looks great! They even lubricated it for me to keep it in good condition because it was dry. These guys are very educated in the industry and were so helpful! Thank you Sparkling Carpets!
Ive used Sparkling Carpet Cleaning twice now. Both times they were easy to schedule, punctual, professional, polite, and affordable. Most importantly the carpets look and feel brand new when they are done. I cant imagine a better experience for carpet cleaning.
Ive used Sparkling Carpet Cleaning San Francisco now. Both times they were easy to schedule, punctual, professional, polite, and affordable. Most importantly the carpets look and feel brand new when they are done. I cant imagine a better experience for carpet cleaning.
I was very happy with the services I received from Sparkling Carpets yesterday. Your staff called in advance to seek my convenience, arrived on time and were completely finished in about 90 minutes. They were very courteous and careful with our home. They cleaned up the work site thoroughly by even wiping up all the tiny water drops. I found that quite thoughtful. The carpets are clean and look very fresh. I will be schedule another cleaning when it is due. Thank you !
I needed two very dirty area rugs and a dirty stairwell rug cleaned. They were so stained and dirty, I thought there was no hope. Ken sent a team of three professionals out to my house, and they did an amazing job! The rugs and the stairway look better than new, all of the stains are gone, they look absolutely perfect! His team was friendly, professional, responsible, dedicated to getting the job done, and just a pleasure to have in my home for a couple hours. I offered them glasses of water, and they even washed the glasses. I couldn’t be happier! Amazing experience! Thank you, Ken and your team!
Meh. They steamed cleaned the carpet with their machine that produced the most horrible smell. The funk of all the houses they cleaned poured into my home from their machine. I had a water stain by my washer and dryer I requested to be remove. They claim to be pros but did not know how to remove the stain. I later figured out how to remove the stain by using a high PH solution with a hot water flush to remove all the left over cleaning solutions in bedded in the carpet. Thank you YouTube! These guys had no clue. I wasted $150 using their service.
Sparkling Carpets has cleaned my carpets in my house and my office for several years now. Ken has always been extremely professional and he and his employees have done an outstanding job with the cleanings. They were prompt and efficient and really brightened up my carpets. It is incredible how quickly they get dirty and I forget how good they look until they get cleaned again. I had some coffee stains in my office that I thought were too difficult to remove during their last appointment, but they luckily were able to get the stain out with their chemicals and elbow grease. I have been all around satisfied with the service that Ken provides and I give Sparkling Carpets high recommendations.
Sparkling Carpet Cleaning San Francisco did a great job. Greg explained everything what he is doing. The job was efficient and done quickly. Ill call this company again.Greg and his helper arrived on time on the scheduled appt.He warned me to be careful while walking on the carpet.
Now old carpet is shinning like new.
Greg and helper did a wonderful job cleaning up after our puppy and sick cat had fouled our carpet in many places. It is cleaner than when we moved into the house! They left a fan blowing on the stairs and picked it up the next day. We will use them only from now on!
Quick response and responsible rates.They came the same day and had a VERY dirty sofa cleaned and made like brand new for us. Ask for Kevin, he was friendly, quick but efficient, and did a great job. Thank you Kevin and Sparkling Carpet Cleaning San Francisco!
Id been meaning to have the carpet in my stairs cleaned for a couple years. Was so glad to have been referred to Sparkling Carpets. I was able to schedule quickly, they arrived promptly, did a great job, and were reasonably priced. They also cleaned cushions on a couch Id all but given up on and it looks great too.
Sparkling Carpets a Best Carpet Cleaning in San Francisco. They kept their promise, They were on time on Sunday did a lot of Carpet and Rug cleaning in a professional manner. Low Budget and Quality Services. Thank You
Reasonably priced and they did a fantastic job. My carpets truly are sparkling!
Mario always does an amazing job ! Super professional and great price. We used him last year to clean 2 areas rugs. Call him again last week and he was here on time and my rugs look new . Thank you.
The team included two persons,they reached dot on time and did a excellent job,100% to my satisfaction. I will always call for the work when ever carpet cleaning is required.Keep it up Sparking.They did a sparking job as suggested by the name of the company.
Great professional carpet cleaning. Punctual responsible and amazing quality of cleaning.They came and cleaned without me present. Good job guys. Will always use only you.
Ben was very thorough, personable, and professional-I highly recommend him! I called for a carpet inspection and Ken set me up with an appointment for the same day. Due to an error in the passing along of my information, I never heard from my serviceperson. I was a bit put out but Ken contacted me directly to rectify the situation and had a tech come out the very next day. He even gave me a discount for the difficulty. Ben the tech arrived the next day (on a weekend no less!) He went above and beyond to make sure the declining state of our aging carpet was well-documented. If you ever need a carpet inspection, definitely ask for Ben!
The service was the best . My carpet is smiling. I have used many otherCarpet Cleaners and there is no comparison. They were punctual, professional and personable.
Great job Sparkling Carpets! I had a really big stain in my entryway that I was sure would not come out. They got it out and after 48 hours the stain has not come back. I have a 650 square foot apt and they did the whole thing in about 50 minutes. I was so happy.
Best carpet cleaning experience ever! Bedroom carpet looks brand new now and the service was provided the same day I called. Timely arrival and very courteous. Accurate estimate with quality that exceeded my expectation. I would highly recommend them to everyone.
This is my third time using Sparkling Carpet Cleaning the crew’s always very professional, courteous and did a great jobThanks KenJames
Finding a good carpet cleaner is very difficult. These guys came out on time and worked on the rugs longer than anyone Ive ever had out. Exceeded my expectations and the price was very reasonable. At first I was afraid that using a machine wouldnt work as well vs having a truck mount but it worked perfectly. I will use them in the future for sure!
Sparkling Carpets did a wonderful job! I thought my carpet would need replacing after a major renovation project but they were able to make the carpet look new again. They were timely, efficient, and professional. Highly recommend!
We needed our carpets cleaned on short notice. Ken and his team at Sparkling Carpets went out of their way to accommodate us. The communications were very prompt and professional. The technician arrived right on time and did a terrific job. I would highly recommend them.
Thought I could never get a stain off my stairs. But William and the team managed to get it all off. I am so thankful for the service I received. Thanks... if I could give more then 5 stars I would . Best service ever!!!
Highly recommend! Excellent service - will definitely use again.
The crew arrived on time and were friendly and efficient. They did a good job spot cleaning a few stained areas on the stairway runner. Ive always been impressed with the quality work done by Sparkling Carpets.
I am very pleased with the carpet cleaning doneBy Ben.He worked really hard to remove the ground inStains/dirt on my carpet.Nice job.Plus, he was punctual!
Sparkling Carpet is extremely efficient and proficient at their job. They were on time and highly detail orientated regarding meeting our expectation. We will certainly be using them again at our hotel for our needs.
These guys are great. They came on time and did a great job on the carpets. I have an expensive Turkish rug with vegetable does which was very dirty because of my dog. They got all the stains out. I will be using them again.
They were perfect. Quickly came in, cleaned and left. They even vacuumed for me before the cleaning, which isnt usually included. I didnt have time and they told me it wouldnt be a problem.
I called them after the last company I hired did an awful job. Sparkling Carpet Cleaning San Francisco did a great job! Mark takes a lot of pride in what he does, I wish there were more people like him out there!
Had a stain on our brand new carpet from contractors that we couldnt get out for months. Rachel came to help out after I set up an appointment with Ken. Reached out to them on Friday, and the stain was gone the following Wednesday! Recommend.
Sparkling Carpet Cleaning in San Francisco Bay area Really a Professional services provide. Last min services by Sparkling Carpets. Thank You!
This Company is the Best, they were on time, and did a remarkable job. I would definitely use them again.
Ken and his team made our carpet look new again! Our white carpet was looking grey, but came back a beautiful glowing white. Thanks!
I have used sparkling carpet cleaning twice and every time I use them they have done an awesome job I recommend them to anyone and the price is right
The service was well done, prompt, on-time, and very courteous.Highly recommend Sparkling Carpet Cleaning for all your carpet cleaning needs.
Best Carpet Cleaning Services by Sparkling Carpets. Dianel and Robort are SUPER. First i was thinking to replace carpet with new one but later i give a chance to Sparkling Carpets. The carpets are now like NEW...or as close as could be for 15 year old carpeting. My daughter now very happy and she enjoying the carpet.
Easy to schedule, prompt support and professional service! Ill use Sparkling Carpets again next time. Thanks!
Incredible customer service, easy to get a quote over the phone, great price, and finished product looked fantastic.
We are lucky to chose Sparkling Carpet service for our apt, the crew was very nice and professional, they did very good job and the carpet looked like a new one after cleaning, its a great experience!!!
My carpet has never looked better! Beyond this, Ken and his team are delightful to work with.
They were great!
Over the years I have come to rely on Sparkling Carpets to keep our pale beige carpeting clean. They arrive on time, work swiftly and well.
They were very helpful and quick with getting my lobby chairs done.
Thorough job, not rushed and professional....Would recommend them
Very efficient and affordable! Carpets look great!
Made the appointment less than a week in advance and confirmed cost ahead of time; they showed up on time and did a great job; charged me less than anticipated.
Everything turned out better than expected. Above and beyond.
Great service!
Good job, nice technician. Everything is fine.
Great crew, great results-AC Marriott
I paid $195 to have my staircase carpet cleaned, nothing else. It was stress free and Ken was extremely professional and responsive to communicate with. The service technician arrived 5 minutes before the end of the 1 hour window I was given and took a while to get setup. Admittedly our place is tricky, through a courtyard up a flight of exterior stairs and then the staircase leading inside our unit, which was the one in need of cleaning. Overall we are pretty happy and would use again for move out. I didnt like that my husband slipped on a step outside because the steps were left wet and slippery. Raoul, the technician instead of apologizing said oh, I saw what happened you missed a step. Also, I received an email from Ken saying if you have additional areas that you need carpets cleaned like say hallway or bedroom or so, we could include that in this same price. Just wanted to let you know, so as to be fair and reasonable, which I thought was a very kind gesture. I said we have hardwood everywhere else but had a couch that could use cleaning we were quoted another $55 so it came off as more of an upsell instead of a kindness. That is just some feedback, I would not dissuade anyone from using Sparkling carpets. Rauol showed me how dirty the water was that came out of the carpet so that made me feel better.