Such a quick and efficient place! They use a 3 step process thats super unique and quick as well. Friendly service and knowledgeable staff.
Viviane is excellent. She is professional and friendly. I love the spa. Definitely recommend!
I am so glad I found Natura when I moved to San Diego from the east coast five years ago. Vivian is very professional and knowledgeable about all services. She provides a painless Brazilian and a gorgeous natural spray tan. I look forward to visiting Natura each month. They have great membership deals too. You will not be disappointed!
The staff was super friendly and professional. It was my first Brazilian and they were so great. My aesthetician was really knowledgeable and kind and helped me navigate a really strange and new experience. I’ll definitely be going back!
I did my brazilian and eyebrow today with Miranda and I loved her calm, her manners, she was fast and yet precise. I had Jada in another visit and I loved her as well. I wish I could still live close so I could come often, but whenever I am in the city this is the place. Everything was sparking clean, all the girls using masks, even the pen you use to sign the receipt is used once and cleaned after. So ladies, come and be hair free to enjoy Spring.
Viviane was amazing and I felt very comfortable during the waxing and amazingly relaxed during the facial.
I made an appointment for a Brazilian and when I got there they had me fill out a form they sent me via txt, in with the pandemic it helps make you feel safe and the are raking every precaution. They were friendly and on time. Tyler was very professional, knowledgeable, fast and a joy to talk to. At all times I felt comfortable and it was painless.Thank you Tyler and Natura, I highly recommend you.I give you a 10 out of 10.Stephen O.
My aestititian not only gave me great service, but it was painless and I had great recommendations on how to upkeep my face from further damage and how often to return. Very professional, and extremely helpful during my facial.
Everyone at Natura is always so welcoming and professional. I can always expect to be greeted kindly and treated well.
The girls are all profesionals! Great customer service.
I will continue to rave about this location. I love Donna at the front desk and jade is just my absolute favorite, never lets me down. I brought a friend with me this time and they just loved everything about there experience as well. We will both continue to be loyal customers of natura. Highly recommend facial with pumpkin mask, jade does amazing eyebrows and definitely gives good Brazilians. I’m going to try getting spray tanned soon and I will post my results than.
I started coming here because I live nearby and I saw a Groupon for it. Ive been coming here for months since then and always get treated so well whenever I stop by! Literally all the staff is wonderful and everyone makes me feel so welcome and comfortable during my visit. The waxing experience is great every time, everyone is super detail oriented. Waxing (especially a Brazilian) seems scary and uncomfortable, but its never like that here. Everyone Ive gotten waxed by is so professional and really kind. Im definitely a permanent customer.
Kyla is awesome and always does an amazing job with the services I get. I highly recommend going to see her and the rest of the staff here. The spa is spotless, the staff is friendly and they do a wonderful job.
Ashley did a fantastic job yesterday. She took her time and did GREAT. I will definitely go back! Thank you Ashley!
Amazing service and such a welcoming environment! Ashley’s experience, professionalism, and interpersonal skills were so impressive and very appreciated! Highly recommend!
Waxer was VERY thorough great customer service I felt comfortable and I will recommend to others for new business! Best wax Ive had in years.
Kyla, was a fabulous clinician. The product used was high quality and the value was excelllent. I’ve been to many high-end spas and this was just as good if not better.My skin feels wonderful. I will be back and will recommend this spa to my friends.
Staff was really kind! Satisfied with the service :) Ashley is especially amazing. She is always so sweet and makes you feel really comfortable. I specifically go back because of her.
I had my first ever wax here and the staff were incredible. The AMAZING Jade put me at ease and did a GREAT job. I’d definitely recommend this place and be sure to ask for Jade.
Great service! Great quality!
First time client - very impressed. Great staff. They are all super professional and knew her products. I love this Carmel Mountain location. I will definitely book my next appointment at Natura Carmel Mountain!
Staff is very welcoming and nice and the price is good. Kaitlin is great!!!Griselda Reyna
It was a wonderful experience. The spa was very clean and well appointed/decorated, received a warm greeting by the receptionist, and the facial was fantastic (expert hands!).
I saw Jade today and she was GREAT! She made sure I was as comfortable as possible and she was quick! Thank you Jade! I will be seeing you soon! ❤️
I like the vibe I felt comfortable it was fast and not too painful and I was left nice and smooth. =) Thank You. Fabi R.
Jada is great! Takes her time and keeps me informed during visits.
Everyone is always so friendly and they remember you by name! So welcoming
Had one of thee best facials of my life here. Roberta was awesome. I got in same day for 1:30pm on Friday (was off). She did a pumpkin peel which stung just a little but she checked in w/ me the whole time (5mins total) & started fanning me when it got more intense, which made a world of difference. I think I fell asleep towards the end, I was so relaxed. I left feeling like a different person. That is priceless. Ive heard the other estheticians are also fabulous so I dont think you can go wrong here. 200% recommend!
Natura is the best waxing and facial in San Diego area. Love this place! Roberta is very nice. She treats her clients very well.
Great service! Clean space! Seriously, My wax at natura was waaaay better than anything Ive had at any other spas!! No irritation, no little ingrown hair, nothing. I will definitely be back for more waxing and cant wait to get my facial done here. Seriously do yourself a favor and go here..these ladies are the best!
Just today 😊:HAD THE BEST FACIAL OF MY LIFE!!!! Roberta, the owner, reached out to me personally after my below review. It meant so much to me that she cared about her business and wanted to make sure she had a reputation of great customer service. And she does. She offered a free service that I just got done with (still in the parking lot*) - and she has hands like a goddess. She’s so sweet and caring and you can tell she really loves what she does! It’s reassuring to see that there are still good people in the world. Thank you, Roberta - I’m glad I gave Natura Spa another chance 👍🏼About a month ago: I got my first facial with this company about 6-12 months or so ago - the esthetician was okay (can’t remember her name) but you could definitely tell she was having a bad day. Recently I got text from the salon saying I could come back in for a “40% off” facial. So I called, made a 9:15am appt for a Saturday two weeks away. Showed up at 9:00am, and at 9:08am - the receptionist stepped into one of the offices/studios to make a call. She came out at 9:12am saying “sorry, but something came up and we need to reschedule your appt.” There was no sympathy / customer service from the other side. I was instructed to come back next Saturday at 11:45am and that was it. No trying to make things right for their esthetician’s last minute bail. I’m here for my 11:45am, checked in and the front desk receptionist refused to even listen and/or address my frustrations from the previous Saturday’s mess up...
Staff is always friendly and never make you feel awkward or uncomfortable. Highly recommend Natura
Easy to schedule reschedule and love Kyla shes the best !!!
Everything was great Kyla was awesome Made me feel welcomed and comfortable
Brand new spa, beautiful, super clean . I was attended by Angie, and it was very smooth, no pain at all. Super recommended!
Tried this place for the first time and just loved it! Jade is AWESOME!!
Place very clean and organized. Front desk Briana Diaz was very welcoming and polite had nothing but good and positive things to say, back room very patient and didnt make me feel like i was only there as a client but a friend!
I was in and out in 10 minutes, and the pain was very minimal. I got my legs and arms done and loved so much. Will be making another appt soon!
Excellent service, professional friendly staff & great results!
Suggaring melt ever! not painful at all!
Fantastic staff and wonderful service.
Very relaxed