Advent will tell 25+ people to apply and charge them each $50 to run their credit with no intention of renting to them. Unprofessional and unethical, especially during a global pandemic.
Advent Property Management has been managing a number of properties for me since 2012. And during all that time, they are very prompt, professional, cooperative, and have been providing excellent customer service. Craig and Rhonda are always keeping me up to date with emails or phone calls relating to issues that arises from our rental units. A note of special thank you for the outstanding work recently done on renovating one of our units that needed immediate attention before going back on the rental market. Plus, a Tenant was screened and allowed to rent the same unit very quickly. All I can say is, if you have a rental property and are looking for a management team to manage your property, look no further. I highly recommend!
Advent has been the best property management that I’ve rented from. I’ve dealt with primarily Craig and it was seamless from the time I contacted about my interest in the rental I ultimately moved into.I’ve met the Advent team in their office in PB and impressed how professional, interpersonal, and helpful they were.I don’t write reviews but if you are looking for a rental or even need a property listed, I highly recommend Advent Property Management.
Craig and his team are always very responsive when we have questions or issues. We especially appreciate the maintenance team who respond quickly and do a great job. Craig takes personal responsibility for making sure that we have a great experience with our rental!
I have been working with Advent Property Management for close to 5 years. Advent manages our 10 unit apartment complex. I cant say enough about their positive professional services the company provides. Craig Everett sets high standards when it comes to communication and follow through. He stays up to date on the rental market in the area and will provide opinions for managing the properties. Craig keeps me current with future responsibilities, economical, maintenance and tenant issues. The maintenance department responds in a timely matter for all issues received from the tenants. The issues are handled professionally and resolved in a short time period. Advent works for the best interest of the owners and is commended on their professionalism.I would recommend Advent Property Management for anyone looking for a 1st rate Property Management Company.
Hey, we’ve just signed our 4th annual lease with Advent Property Management. We’re very happy with the place we rent and with the services we receive with Advent. They have quickly and efficiently resolved our maintenance needs each time something has come up. They have an excellent team of property management professionals.
I would like to thank Sam West-Mensch for his hard work and great service. I recently purchased a second property, and hired Advent as my property management rep. From the start I received prompt responses, and was made aware prior to any changes. After listing my property, it was posted for about a week and we found a tenant. Im more than satisfied with the service from Sam and the Advent Property Management team. I would recommend them to anyone seeking an professional property management company that will take care of basically everything for you and cares about getting things right the first time.
Great management. Excellent online management portal. Responsive employees. Ive been working with Advent for 7 years, and wouldnt want to change. They handle me and my tenants with respect and professionalism. I highly recommend Advent, and have recommended them to friends and family. I think that is the ultimate compliment.
We have worked with Craig, of Advent Property Management for over 7 years in managing our rental property, located in San Diego, which consist of 9 units! Whether, one of the units is in need of replacing a carpet, replacement of a refrigerator, screening for new-incoming Tenants, or inspecting the soon to be vacant units. The team at Advent have been responsive, clear and quick at communicating to us, any issues that may come up for our units at all times. Also, worth mentioning is their procedure for accountability of owner funds are top notch! Kudos also to Rhonda, their maintenance coordinator for constantly being proactive and very highly dependent on dealing with the day to day operation of our rental units. I Highly recommend!
Advent Property Management has been managing a number of properties for me for more than six years. They are prompt, efficient, collaborative, knowledgeable, and provide excellent customer service. They are working in the best interest of the property and the owner; they genuinely care. After self-managing my properties for a few years, it is a relief to know and continue to experience that I’m in very competent hands. Their staff is professional, keeping me up-to-date with ongoing issues and is always quick to respond to emails in a friendly, positive, and efficient way.
Ive used Craig and the folks at Advent for over 8-9 years now. I own a rental property in San Diego, while living in New Jersey and they make this process so easy! Anytime turns overs come up, they are pretty efficient and quick to turn over the rental. If any major renovations come up, or minor for that too - I can easily allow them to bring in vendors and almost hands off have everything taken care of. During renovations, I can also shop around for different prices and they are always willing to go any route you prefer. Some contractors are better or cheaper, etc. than others, however you have the option to handle as you wish -- which is so helpful from across the country. From a tenant standpoint - our tenants have always told us that they are happy with Craig and his team as well. Id highly recommend.
Craig and his team at Advent have been managing our property for several years now . I can say without hesitation that they have all been very professional and responsive to our needs. I have complete faith in their ability to keep me informed on any issues that may arise. I love the fact that they are proactive and conduct preventative maintenance checks and make recommendations. I would definitely recommend them to other property owners.
I am an owner and Advent has been managing the rental of my condo since I moved out of state in late 2010. It has been a very positive experience. I dont have to worry about anything. Craig and the staff are all very professional, and have taken care of all issues when they occur in a timely manner. If you are looking for a management company for your property, I suggest you choose Advent.
One of the worse experiences I have had to date. I own several rental properties and I decided to work with Advent Property Management to have them manage my three-bedroom condo. In the past, I was able to find a tenant within two weeks for this property; however, after two months of listing my property with Advent, they did not send me one referral so I requested they cancel my listing contact. I was then able to find a tenant within five days myself. Furthermore, they charged me for maintenance repairs on items I did not authorize or approve and when I asked about this, the owner of the company, Craig Everett, told me to pay or they would send me to collections. Advent is not just unprofessional, they are incompetent. Do not use them to list your property for rent or property management -- find someone else.
I have been renting with Advent Property for 9 months now. All are maintenance requests were catered and handled on time. Staff is very responsive. We always get prompt reply and action in not time.We are looking forward to continue renting with them in future.
As a Business Owner of Best Rate Repair & Termite I hear about how our staff feels about working with Clients and Vendors. Across the board everyone has great respect and enjoys working with Advent Property Management. Clear expectations, all projects are coordinated with their tenants. Its very clear they have good systems that deliver great customer service to there tenants.
I highly recommend Advent Property management to anybody in need of a great, professional and reliable property management. Craig, Rhonda and their team are amazing people to work with. I’ve been working with them for the past 3 years and I can’t say enough great things about them. They’re definitely a pleasure.
Weve been with Craig and the Advent Team since 2009 and can only say great things about them. Ive been away on an overseas tour and also currently on the east coast. They have easily dealt with difficult issues with minimal involvement from me. They are a true fire and forget property management team and Ive had zero stress and lost very little sleep regarding my home in San Diego. The utmost highest recommendation from me!
Administratively, the company is very helpful. They are quick to respond to enquiries and usually send in good people to fix things. We had a plumbing issue that was resolved quickly and efficiently. The only drawback in the handyman that comes for normal service jobs. Our doorknob came off and it took him 3 separate attempts and different visits before it stayed on for more than a day. The front door was having a problem latching after that, so he came by and basically dug out the door and put in a metal piece for the latch to go in to that is now only held in by one screw, instead of the two that are meant to secure it. Another of our doors, on the side of the house, needed to be replaced. After spending all day doing it, we recently found out there is a large gap on the side closest to the frame. The only reason we found out was because it rained recently and we had to put down a towel inside the door to absorb all the water coming into the house. I know it doesnt rain in San Diego often, but some type of weather guard is going to be needed to ensure this doesnt happen again. Again, good company, poor choice of handyman.
We have worked alongside Advent for many years now. From our experience, they are very attentive to their residents repair needs and always offer prompt, reliable service. They communicate well with owners and really do an exceptional job keeping the properties they manage well maintained. I would recommend Advent Property Management to all of our friends and family!
Craig and his staff are always quick to respond when I have maintenance issues. I had a water heater go out a few months ago and expressed my urgency to get this replaced when I submitted my maintenance request. It was replaced by the time I got home from work the next day. More recently I had a lower priority maintenance request and I was kept in the loop the entire time that it was being handled. Ive been very happy with the level of service that Craig and his team provide.
Quality property manager that communicates in a timely fashion.
Professional, responsively timely, and competent! Everything youd want in your Property Mgmt company. Craig and his team are top notch. Ive been with Advent for eight years now, seldom disappointed, and have referred two property owners to their firm, who have also become clients. Proof is in the referral!
I recently moved some of my rental properties to Advent, and have had an excellent experience so far. Craig has been great to work with, and is quick to respond to any issues or questions we have. Two thumbs up!
Advent has been managing our properties for several years now. Craig and his team provide top quality property management services and assistance. Highly recommended.
Craig has been managing our properties for 5 years and has been great in every way. He’s taken care of all aspects of the process, has great attention to detail, and keeps us in the loop at all times. I would recommend Advent highly.
I had a great deal of trouble with a tenant. The problems were numerous. Craig supported and carried me through an eviction and in repairing extensive damage to the property. He was always responsive to my requests for information. When the rental was ready to be re-rented, Craig had the property rented so fast, it didnt even need advertising. Hes great. Im truly grateful for all he has done for me.
Advent Property Management has been managing our San Diego properties since 2008. We live out of the area, (near Pasadena, Ca), and so we needed someone local to take care of our rentals. It was just too far to take care of them ourselves. I do property management myself in my area and so I had the advantage of knowing what I wanted in a property management company. I spent a long time interviewing different companies because I didnt know anyone in the San Diego area, nor did I have any referrals for anyone there. I eventually chose Advent PM and have not been disappointed. There have been problems with tenants now and then, but thats typical. No matter how good a tenant looks on paper, issues can come up. What matters is how capable the management company is at solving those inevitable issues that arise up...be it tenant or repairs, etc. Its not just about collecting the money every month. Craig and his team have proven themselves more than capable time and time again. Rhonda in the repairs department is fantastic as well! Craig is a great problem solver overall! Im so happy to have Advent taking care of our properties. I know I dont have to worry about it. His team there is easy to get a hold of. Ive never had a problem reaching someone, even on the weekends. Their fees are very reasonable compared to other companies around. Ive done surveys of what others companies charge, just to stay informed on the going market rates. When there is an upcoming vacancy, Craig is on it quickly, getting our vacant place ready and rented in a timely manner, so we dont have a big income gap. Based on my ten plus year experience with Advent, I can truly say that I highly recommend them to manage rental properties in the San Diego area. Linda Moca
Advent Property has done a very good job of selecting tenants. And, Rhonda is excellent in handling repairs. My experience with Advent Property has been quite good. I highly recommend this company.
As renters, we have had nothing but excellent experiences with Advent. The staff is friendly yet efficient, they have a system in place to track issues, and they are really good at following up and getting things resolved. I can highly recommend them to both owners and renters.
Ive been using Advent to manage my rental property for years. Were very happy with the superior level of customer service and the attention to detail. Theyre always very responsive by phone and dont send me to voicemail. If youre looking for personalized service this is definitely the place to go. Talk to Craig, the Broker, whos my property manager. Hes given us an entirely whole new level of service. Thanks Advent Team.
We have been renting with Advent Property Management for almost 3 years now. We are very happy with the place we rent and the service that we receive. We hope to keep renting with them.
Have been a landlord with property under Advent for two years. They are very professional, responsive and communicate quite well. The process is largely automated through online system. Both tenant and I are happy with Advent.
For several years now we have been working hand in hand with Craig and his staff. From Craig to Rhonda and their realtors, they all send timely and full detailed information that helps our staff ensure each and everyone of their clients receives the best service and cleaning to their rental units and properties. If you are looking for someone to manage your vacation rental or manage a home you are looking to rent out for a certain amount of time, you will not regret choosing Craig and the team at Advent Property Management
Craig and Rhonda is very courteous and always had answers to questions asked. Responses to inquiries were taken care of in timely manner. I highly recommend Advent Property Management.
Worse owner ever ! Craig told my fiancé that he did like his credit score ???? It over 700 also sent bank statements and Id !!! He was super rude and inconsiderate he could have emailed us if he needed more information! I was driving with my mother his phone kept cutting out and he told me to just listen ! Not friendly, false remarks on credit and unprofessional tone .May karma take action, so blessed to find out what type of management company we could have gotten ! Look at the reviews !!!! Karma karma karma so glad my best friend works for the housing commission! Breaking the law is a crime !
Advent is probably the best management Ive ever dealt with. Craig is a no-nonsense straight shooter, and the rest of the staff is cool too. Thanks Advent
I love working with Advent! We’ve been doing business together for years and all their agents are great! Highly recommended!
Excellent management company. Ive been working with this company for close to 10 years. Very responsive and knowledgeable personnel. Would recommend to anybody.Tom Bosworth
Excellent service from everyone in the company. Professional and responsive. We feel like our properties are truly being taken care of.
I have been working with Craig and his staff for years maintaining and improving his clients properties, the attention to detail and quality of service he provides for hus tenants and owners is second to none. I look forward to our next home improvement project.Always a pleasure to work with.
Sam is the only one in the office that actually does his job he is most pleasant (unfortunately he is not in charge Craig is). I advise to stay the heck away from this company if youre a tenant or an owner. They try to nickel and dime, the contractors they hire do shotty work! AVOID AT ALL COSTS. If you would like evidence I am happy to provide it. Craig is the worst :( I am a good tenant and I always paid my bills, I dont want other people to have to deal with this terrible property management company!
Read the other reviews and stay away from renting from this company. Worst landlord Ive ever had, by far. All Craig cares about is getting paid and coasting. He doesnt care about his tenants.Ive never had a problem with a landlord allowing me to find a replacement tenant. Craig is too lazy to go through the process for a couple hours, and doesnt care that itll be impacting my life for 7 months. Stay away.Craig’s company was fired by the landlord due to trying to overcharge both the landlord and the tenants upon move out. The silliest charge was going to be $180 for tightening two screws on a faceplate. Unreal.
These guys are great, have worked with them for years. They do things the right way, everybody there is really nice.
I have been very happy with Advent, have always found good tenents in a timely manner. Their handyman services seem very reasonably priced and keep the tenents happy.
All the staff at Advent are amazing. I’ve been using them to manage my properties for years and they are top notch.
I highly recommend Advent Property Management company to future tenants or landlords, they are very responsive and quick acting on tenants maintenance request
I have been dealing with Advent Property Management for years and couldnt be more pleased. They are easy to deal with and have taken care of any issues that have arose in a timely manner with no problems.
WORST EXPERIENCE EVER. Wow, what a horrible experience I had with this company and Im really the last person to complain about things like this. Filled out a rental application one night, called and left a message on their machine that same night. Didnt hear back from them the next day, so when I called the next day to follow up, Craig was so unhelpful that he failed to tell me that my husband would need to fill out an application to even look at the place even though I asked for what I would need to do to proceed. He told me theyd need to process my application and then call to schedule an appointment the following week. Then at 3:30 pm the following day, he emailed me to say my husband needed to submit an application that day. He never called to let me know it was urgent. Needless to say He rented out the condo and would not issue a refund for my application, just my husbands even though I was mislead. I would suggest looking elsewhere if youre wanting to rent. What a non-communicative, un-empathetic company!
Good service, I highly recommend to owners and renters.
I have had a great experience working with Advent.
Terrible and shady business practices. They just want your money, watch out.