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Carmel Valley Nail Lounge
5550 Carmel Mountain Rd UNIT 109, San Diego, CA 92130, United States
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Carmel Valley Nail Lounge

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Ca
Review №1

I booked an appointment with Derek after reading all the good reviews online. It was important for my nails to look perfect for our big wedding so I went somewhere new since we are from out of town. After showing up for my appointment at 1, I wasn’t helped or offered anything until 1:25. 25 mins of waiting and they weren’t very busy.I specifically wanted acrylic nails for my wedding. I showed him this photo below and he told me he can try to make them look good…try…after Derek cut my nails the shortest the ever have been he even said trust the process and they will look good at the end. Also said acrylic won’t look good on my hand and he will make with what he has. Throughout the process they aren’t looking anything like the photo I showed him. I mentioned a handful of times I didn’t like how they looked and he told me to wait until he was done. After finishing he walked away and didn’t give me an opportunity to give any feedback or make changes. I sat in the chair holding back tears because they were SO ugly. Derek gave me so much attitude while I was getting them done i didn’t have the patience to argue and sit there and have him redo them.I checked out at online they said they were going to be $45 for my nails…I was charged $69. I questioned it and even the manager didn’t know so she gave me a $3 discount….I was so upset I walked out of there immediately crying calling somewhere else to get them fixed. I have called MULTIPLE times to have them correct the situation or Atleast acknowledged he poor business and service. Not a single call back. So here I am writing this review to stay away from this place and DONT over pay for nails you won’t get.

Li
Review №2

They except walk-ins but rush the job just to get to the next person with an appointment. I suggest if you want a great job done, make an appointment. Or you’ll end up like me who had to go in to get my nails fixed just to have them get acrylic all over my nails and up lift 3 days after the “fixed” job.

Ju
Review №3

Absolutely adore Carmel Valley Nail! After trying several nail salons in the area, I was thrilled to find this gem. I’ve been a customer for 2-1/2 years now, and have never been unhappy! Their ultimate pedi with hot stone massage, paraffin wax, fruit scrub and so much more is absolutely worth every penny!The atmosphere is lovely and spa-like… and it’s always been clean and tidy. I do miss the pre-pandemic glass of wine that they used to pour…but these are the sacrifices in a covid world.Nothing but raves for this salon!

Ma
Review №4

Had the most amazing pedicure (the Euro). My technician (sorry can’t remember her name) was pleasant from the start and had attention to detail every step of the way. The leg massage alone was worth it. Definitely will be back!

Ch
Review №5

I have been going to this Salon for about 2 months now and Derek has been a dream since day one. His honesty about the process, answering any and all of my questions and doing a beyond wonderful job every time has made this place more than heartwarming. I love Carmel Valley Nail Lounge and I look forward to continuing my business here!

Pe
Review №6

Love this place. They never disappoint when it comes to my nails! 💅

Ni
Review №7

I absolutely LOVE My!!!!! She made my day! My nails have never, and I mean EVER been so perfect. She’s sweet, funny, personable and absolutely beyond talented!!! I will never let anyone else touch my nails. I’m so excited to see her again! Thank you My!

ja
Review №8

Great manicure. Very nice technicians. Clean and comfortable.

Ch
Review №9

Came on Valentines Day.. I got 2 pedicures (for the missus and I) and she got a manicure as well. Incredible experience, very clean and professional environment. Julie and Kathy gave the best personal care and massage that weve ever had. Will definitely be returning soon.

Je
Review №10

This was the best pedicure of my life. They take their time here which is really great except towards the end the manager seemed to be rushing the ladies doing mine and my friends pedicures to finish (probably because they had other appointments -- they were a little late to start ours). This resulted in the actual polish portion of my pedicure to be messed up but to be honest I wasnt really there for that anyways. Overall great experience!

An
Review №11

Such an amazing experience! The staff is very friendly, clean, and take all precautions necessary. My and Monica were excellent. Will definitely return. The price was excellent for the quality.

Se
Review №12

Purely an amazing nail spa in San Diego! Derek is the best hands down.Thank you so much for taking so much time and attention on my beautiful dipping powder manicure.

sh
Review №13

Very clean and relaxing. They are very thorough. My new go to place!

Sh
Review №14

This place continues to be one of my favorite salons in San Diego. The quality of the service they provide is worth the cost. They have the best chairs in San Diego too!! And they serve champagne (well when its not COVID)

Ny
Review №15

Friendly staff, very serene salon. Love the variety of colors they provide and their unique fruit scrub pedicure is extremely relaxing

Ki
Review №16

LOVE THIS PLACE! Just moved and definitely found my new nail spot. Great environment and friendly staff. Lots of color and jewel options. They are open with dry ring lock down with doors open. So grateful for them!!

Al
Review №17

I got a pink and white full set here last week and I really like it. The nails we not too thick but not too thin that they are beak-able.

Ma
Review №18

Apparently the only nail salon open, although it shouldnt be. What a pathetic excuse for customer service. If they closed permanently, you wouldnt be missed.

Ka
Review №19

Derek always does an amazing job with my acrylic nails! His attention to detail always impresses me! Stacey did a great job on my spa pedicure today, she gave me the best foot and leg massage. Thank you for taking great care of me! Top notch, clean, professional salon! Best in Carmel Valley!

Cl
Review №20

Absolutely a gem of a Salon!!! You should at least give it a try...the service is excellent and you will feel very special; attention to detail is great!! Beautiful work! I’m certain everyone is terrific but Jenny will make sure you are taken care of and Lucy and Thu are magnificent!!! I have hypersensitive feet and legs and they really did a perfect job on Gels and Pedicure Lovely atmosphere. Once you try it—you’ll be back :)

Je
Review №21

I just moved back to the area and this salon is exactly what I was looking for, an eco-friendly salon. Its very clean and does not carry the heavy toxic smells majority of salons hold. The products were also vegan (which is important to me). The staff was very friendly and my particular technician gave me a wonderful manicure. I did not feel like my services were at all rushed. I was able to sit back and relax. I will definitely be returning.

He
Review №22

My favorite nail salon. They do wonderful pedicures.

So
Review №23

Worst experience ever. I showed a picture of what I wanted and had something horrible not matching with the pictures. You could see the tips and my nails weren’t straight. I went back and they fix it but the lady were blaming me while she was doing it. One day after that one of my nail broke while I was brushing my hair.

Cl
Review №24

Great attention to detail!

Li
Review №25

Derek is my nail tech and hes amazing! Wont want to go anywhere else, trust me 👌🏻 Clean, efficient, thorough and they have reasonable prices. They treat you like family here 💕 Thanks everyone for being so sweet and friendly. Always look forward to seeing you guys 😊

Sa
Review №26

Derek is the best with acrylic nails! This is now my new go-to salon. I came in with a butchered french from another place and he was the most meticulous manicurist Ive ever seen. He was so insistent on taking his time, making sure I was 100% happy, and encouraged me to be vocal about exactly what I wanted even if it wasnt what other people typically liked. Ive been to many other places with manicurists that are just on autopilot or they just insist that their way is the best without actually listening to what Id like. So happy to have found Carmel Valley Nail Lounge :)

Je
Review №27

Wonderful service and amenities. I made the appointment the day of for two of usThey offer you free water, soda, coffee, beer, or wine. There is a great selection of colors and services. You can get all sorts of runs using all organic products. Everything smells great, not like chemicals. My best nail experience ever! Defiently recommend and will be coming back

K.
Review №28

Today was my first visit and Jenny did a wonderful job with my pedicure! She took her time trimming my big toes which is important to me (I get pedicures to prevent ingrowns.) None of the girls seemed rushed and the salon is clean and doesnt smell like nail products. She recommended the fruit pedicure for next time and Im excited to try it.

An
Review №29

Best service ever. I had an issue with my Powder set of nails and Derek did a gorgeous job. I was given a full set and a discount.The place is tucked in a small mall. It’s is clean, free of chemical fumes. The selection of service and colors is fantastic. I will continue to come back and refer others. I am so glad I found them.

Ma
Review №30

Found this little gem by accident while on a staycation. I will be making this my regular nail place for sure! Make sure you see Kate! She was amazing! Excellent service and free drinks and great atmosphere!

Ga
Review №31

I drove 20 miles just to come here based on a recommendation of a friend and it was worth every mile! They were very friendly and knowledgeable. They answered all my questions and eased my worry from a previous bad experience. They were patient and understanding but the best part is my nails loook beyond amazing!! Thank you Emily so much!! I definitely recommend this salon to everyone!!

La
Review №32

Love this salon! So glad it opened so close to us. Excellent service and very professional, nice staff. Everyone remembers you and is very friendly.

Ma
Review №33

Terrible Service. Elementary business practices. Seriously, I dont know how you stay in business.

Ki
Review №34

Beautiful place. Lovely atmosphere and they did a fantastic job on my daughters nails.

La
Review №35

They did a fantastic job with my pedicure ❤ i felt so pampered and relaxed!! They did good with my manicure too its just that they dont do designs. If you just want a basic nail look like ombre, french tip or solid color then its a great place but for those that like designs and bling its not for you. Thats the only reason i give 3 stars.

La
Review №36

Staff was very nice and professional. Shop has a very nice atmosphere. More expensive than Im used to but dont feel they were overpriced either.

Ol
Review №37

Lisa did a great job with my regular pedi and mani... the look fantastic... thank you I will definitely be back soon!

Ka
Review №38

Amazing nail place! Hands down best environment, very nice people and quiet and relaxing!! Thank you!

Bo
Review №39

Great people and very clean.

Ne
Review №40

Nice

Cr
Review №41

Wow! This salon is everything Ive been looking for and MORE! Great customer service, relaxing atmosphere, clean and a wonderful experience over all! This is my new nail salon!

Ai
Review №42

Nice place. Great service. Quiet. Calm. Served wine on Xmas eve: clink!

mi
Review №43

Great customer service!! Very clean they sterilize all of there instruments and such a great job doing nails!!! Been going there since they first open and would not change at alll!!!!

Ka
Review №44

Love the organic products and fruits they use.

To
Review №45

My natural manicure started to chip after 3 days. The nail technician talked me into trying an organic brand polish and touted that it would last more than a week. NOT. When I called the shop with my complaint, the person answering the phone said manicures only last 3 days. (And his attitude was not at all befitting of an owner that really cares). That’s funny cause other manicures last me at least 6 days from a different location. I won’t be back.

Ad
Review №46

Great place! People were very nice!!!

Az
Review №47

Clean environmentFriendly staffs

Ru
Review №48

Best Pedicure in San Diego hands down !!! Ask for Derik, he is truly amazing!

An
Review №49

Clean, polite, amazing pedicure

Information
45 Photos
49 Comments
4.7 Rating
  • Address:5550 Carmel Mountain Rd UNIT 109, San Diego, CA 92130, United States
  • Site:http://carmelvalleynailsandiego.com/
  • Phone:+1 858-350-6000
Categories
  • Nail salon
Working hours
  • Monday:10am–6pm
  • Tuesday:9:30am–7pm
  • Wednesday:9:30am–7pm
  • Thursday:9:30am–7pm
  • Friday:9:30am–7pm
  • Saturday:9:30am–7pm
  • Sunday:9:30am–7pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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