I hate to give bad reviews, but my mom and I visited this store on 5.27. Mom was looking for anklet.Before unlocking the jewelry cabinet, the sales associate asked my mom to pull down her face mask to take a photo! I thought long and hard about this interaction.THIS WAS WRONG AND DISCRIMINATORY!My mon joked it off, but she was highly offended and told my relateves at dinner. Everyone was shocked to hear how we were treated. I shop high end malls and boutiques during the pandemic and never asked to be photographed.I thought about suprising my mom with an anklet, but no way am I stepping foot in this establishment anywhere!

Beautiful lines of jewelry. Purchased a few Christmas gifts. Faloma at the fashion valley store took excellent care of us.

Beautiful store ...love the Hawaiian jewerly. Nicely displayed..friendly staff.

Very unfriendly staff, terrible experience, not returning here. They were very abrasive with me about wanting to weigh jewelry pieces to find out what I was buying.

Prices were....lets say insane.

Though the premise of Na Hoku is charming: A hawaiian owned and operated jewelry company with a great deal of island-themed merchandise; the INCOMPETENCE and downright rudeness of the manager at Fashion Valley Malls location is absolutely unforgivable. Margie was an incredible manager who was kind, thoughtful, and went out of her way to make every person who came into the store feel special and welcome. From what I hear, Margie departed based on the incredibly unfair treatment of Na Hoku towards her. It is such a terrible loss because the new manager, Kristen, is a rude, condescending, snide individual. I would never recommend anyone to shop at her location unless they enjoy being treated like a dollar sign instead of a person. Also, shes incredibly lazy and would rather fire her best employees who make simple mistakes as opposed to training them properly. I hope her store goes under. She was already fired once and through an act of unforgivable favoritism, the district manager gave her the job back. That is her own stupidity, and the store will suffer because of it. If you can avoid it, please dont shop at Na Hoku, at least not this location. Joanna at Horton Plaza is wonderful, welcoming, and sweet. Give HER your business, not Kristen, who wont appreciate it anyway.

Bought our wedding bands here and were given wonderful, warm and professional service by Chery, the manager. She helped us customize some rings to achieve what we wanted and was very helpful and kind. Mahalo!

Had no idea this shop was here till l saw an ad in the WSJ. Beautiful Hawaiian styled jewelry. Expensive, but worth it!

I love their rings and all. Its been a year when we got engaged. And still nice and shinny. Well go back to hawaii for our wedding ring.

I took in a pair of cufflinks that I had purchased here to be repaired, they had simply broken where one of the soder points simple gave out while I was wearing them. After 6 weeks and having them sent all the way to Hawaii and back. They informed me that they were not repairable, which I understood, however when I asked if there was anything else they could do for me they said there was nothing, I asked if I could exchange them for a different pair. The sales rep went to ask his manager who refused to come out and speak to me, I was then informed again that there was nothing they could do. Will not ever be purchasing anything from any of these stores ever again.

Best place for Hawaiian jewelry

This is a nice store but Im not to familiar with there products.

They made us take off our masks and look at the camera before she showed us anything

Great service. Found what we were looking for.

Cool stuff great service lots of charms for Pandora

Beautiful jewelry, be prepared to spend a little more.

Lovin it

Excellent

Love Na hoku !!!