The ladies were on time and did a wonderful job. They were very pleasant and professional. Would recommend them highly.
Very thorough. I use Molly Maids around three times a year to really deep clean my home. They’re always on time, get straight to work and make sure I approve of their work when they finish. They bring their own cleaning tools and supplies. They’re great!
Worst maid service I’ve ever used. Was quoted between $260-350 for a deep clean/move out clean. We confirmed they were to clean the baseboards, moldings, windows, etc.They sent 3 ladies to clean, they were there barely 2 hours and literally did NOTHING. I have photos of the poor job, or actually, no job, they did. We ended up spending hours doing their job for them. When I called to complain they offered me $20 off, after they told me the price would be $371. Which is over the quote they gave.Then they said they would call me back after they talk to a manager and I’m still waiting. Worst company ever. Do not hire them.
We welcomed Molly Maids, Angeles and Lucy, to our home this morning for our initial deep cleaning. Angeles and Lucy greeted my husband and I with cheerful smiles as well as great upbeat attitudes. Before the team got started, we went over a few special requests such as using our preferred granite cleaner on our kitchen counter tops as well as pointing out two stained glass lamps that required careful handling. Both team members were attentive to our requests and each request was taken care of to our satisfaction. We left our house in the capable hands of Angeles and Lucy and went about getting our errands done. When we returned home we were delighted to find our vinyl plank floors were spot free, all the glass table tops sparkled, the bathrooms had been deodorized and cleaned. We very much enjoyed how the team folded up the T.P and the Kleenex sheets into fans. What a nice touch! All the baseboards were free of dust, and the house smells great.This is our first experience with engaging a cleaning service to help us with the housework. We are happy with our decision to trust our home to the Molly Maids. Thank you again Angeles and Lucy for making our beloved home sparkle!
A few things missed but not A dealbreaker. Will use them again next month.
We have been using Molly Maid for over a year and have only had great work and care. They arrive promptly at their scheduled time or let us know in advance if they need to change their time. They have informed us if they see a problem that we need to be aware of, which is most helpful. They are careful to use only the cleaning, wood and polishing products we have requested. We have been blessed too have two very nice ladies clean our home, they are both very polite and conscientious. We highly recommend this company.
We had a terrific experience with Virginia & Monique from Molly Maids today. They were the most pleasant team of hard-working and upbeat ladies who deep-cleaned our home! They did a beautiful job. My husband keeps exclaiming how clean and sparkling everything is! We sincerely hope we can have these two ladies on a regular rotation to our home. Wish I hadnt put it off for so long. They are a working-womans dream!!!
2 maids, 2 hours, $250 for deep cleaning which certainly it was not. One maid actually did some cleaning while the other did very poor dusting. Other than the kitchen counter and carpet, Im struggling to find what they actually did clean. They spent a lot of time talking instead of actually cleaning. I could have done a better job by myself in half the time.
Completely professional and quality work.
I decided to use them for the 1st time and did not have a good experience. I was quoted $184 for 2 hrs for a moveout clean (1 bed apt 700 square feet). Was told 2 people will be working the job. I decided to show up around the 2 hr marker to check the status. At 2 hrs the work that was done was the fridge, Microwave, they wiped the fireplace, dusted 2 ceiling fans, and cleaned the baseboards. I was displeased with how little I felt they have done for 2 people on a job so I called to voice my concern. I was asked to give the ladies an extra 1/2 hr to finish. In the end I was told I would receive a call back in regards to them charging me an extra 1/2 hr to see if they would wave it or not. I never received the call back. Instead the charge was just posted to my account. I did a walk through after the cleaning and came across a broken blind and the bottom of the pantry that was never cleaned. I understand that we are all human and make mistakes. I understand that depending on how dirty a place is, you may need more time to clean. However, I know the condition the place was handed to them. I did the baseboards in the bedroom, vacuumed and shampooed the carpet the night before. I also cleaned the bathroom mirrors and countertop. This review is only being written for the continuos lack of communication I received. Thank you for finishing the job. Please improve your communication with your clients.
We just purchased a home and wanted it cleaned before moving in. We called on Wednesday and they were able to come out Thursday. Alma and Teresa did an amazing job! They were very flexible and worked around our contractor who was finishing up work. The house looks brand new again and we can’t wait to move in! Thank you both!!
The cleaning service provided by Alejandra and Celina was excellent. They cleaned not only the easy to get to places but also the places that were hard to get to. The floors looked extra clean. The did a good job cleaning the bathroom and our kitchen area. I would highly recommend them.
The three women did a great job of cleaning our house. I appreciated that when they were done, they asked me to inspect the work to see if they had met my expectations.
We have been using Molly Maid since Feb of 2008, that is 11 years! We have been VERY happy with their cleaning service. Over those 11 years we have had a few different teams of girls. Our favorite by far isKarina, Maria and Alejandra, they are awesome! We love them for their attention to detail and their thoroughness, besides their friendly personalities. If you are looking for a maid service, you need to look no further than Molly Maid of Northeast San Diego.Tria Cooper
Alma and Teresa are the best! Not only do they do a great job cleaning our house, but they also are kind to our pets and always ask about our children. They are punctual and follow directions. They are thorough but efficient.
We love Our Molly Maid team of Alma and Ramona!! They are always punctual and cheerful and their attention to detail and my requests for special areas is super! I have every confidence in them and my house is sparkling after they have finished! They’re the best! Thanks girls!!
I have been using this service for about six years and hope to continue for more. The crews are efficient and thorough. They are on time and are very friendly. I wholeheartedly recommend their services.
Did a great job! House was perfect and I would definitely recommend them!
Im so happy with the job the Molly Maid did cleaning my apartment this week, my place was wonderful to come home to that night!!! They did a perfect job, Ive never seen it so clean and it would have taken me a whole weekend to do the same. From their great yelp ratings I was expecting to be happy, but they definitely exceeded my expectations.
On time and professional. My house always looks amazing when they are done. And they are fast. I am mad I waited so long to try Molly Maid of Northeast SD. Karina, Maria and Ramona are the best.
I have been with Molly Maid for many years. All of their teams are great but Lauren and Donna are not only great at cleaning my home like its their own but they are very considerate, kind and over all a pleasure to have in my home. If youre looking for a quality and respectful cleaning business call Molly Maid! Thanks again Lauren and Donna!!
I have been a customer for more than 2 years now and very happy with Molly Maid service. The team of ladies, Cristina and Merly are the best. They always show up on time and never hesitate to do a little extra work and leave my house spic and span every time!
Lucy & Celina cleaned my house on Thursday, Dec 5. They arrived on time and worked diligently and effectively. They did a fine job and the house is clean. I like what they did.
My Molly Maid team is the best. Angela’s, Luz Maria, Mary, and Karina— always smiling, always thorough, and always putting up with our loud barking dog. Thanks for making my life a little easier. It is so appreciated.
Excellent services. we are very pleased
I have been using Molly Maids for YEARS. The two ladies who clean my house, Cristina and Merly are simply outstanding. They do an amazing job - careful, thorough, efficient and completely trustworthy. I LOVE the days they come to clean - they are simply the BEST. Try Molly Maids
I have used their services two months in a row and have been very satisfied with the work. The ladies that cleaned our home, Karina & Maria, were very thorough and very pleasant to work with. I intend on continuing to use their services.
Molly Maid did a fantastic job cleaning my house. Karina, Maria, and Ely left my house sparkling clean and beautiful. A job well done!
Cristina and Merly are the best. always on time and very friendly. The house is always perfect when they leave. My mom absolutely loves them and doesnt want anyone else cleaning the house. They are the perfect team.
Alma and Teresa are very thorough. Respectful. Quiet while working. Its a pleasure having them assist in my cleaning.
Excellent service by Virginia and Monique. They paid special attention to our floors and stove, and left everything sparkling. Thank you!
Molly Maid has been a very successful and helpful service for me for the past 20 or so years. Especially when my husband, now deceased, suffered from dementia. Donna and Lauren could not have been kinder and more considerate as they did our cleaning and suggested ways to help with him. I would rate Molly Maid A1. Betsy Stevens
I love when Karina and her team come to my house to clean. She is very professional and always pleasant She does such a good job of cleaning the house. I have cherry hardwood floors and they are tough to clean, but she does such a good job, they shine. I highly recommend Katrina to clean for you. she does an excellent job.
Virginia and Monique are amazing. They are fast and efficient and very friendly. They leave my house spotless.
Molly maid is great. Karina, Maria and Alejandra have done a great job. All the staff are fantastic. Highly recommend it.
Great service, friendly and efficient. Even my dogs enjoy seeing the ladies when they are here. Great job
Easy to book. Showed up on time. They made sure they understood what I wanted them to focus on. David and Wesley got right to work. Ninety minutes later my place was sparkling clean and even smelled lemony fresh. Thanks!
We’ve been using Molly Maids for the past few months and are very happy with the result. A few days ago, Rosa and Esther went above and beyond to make our house cleaner and more organized. They were so sweet to my 2 year old who wanted to watch before we left the house. We would definitely recommend them!
Ive been using Molly Maids for the past 8 months. The GREAT: Cristina and Merly are absolutely the BEST! They are efficient, detailed, always on time, kind, and do not hesitate to go above and beyond (request them as a team!). They are 5 stars and the reason Im sticking with the company. The bad: communication with the office is not very efficient. Twice I made requests regarding time/dates and they were ignored/not fulfilled causing inconveniences. Its on the pricier side and only worth it for me now because I need someone in and out of the house fast due to work.
Today Karina, Maria, and Ramona arrived on time as usual ready to tackle our house. It is such a pleasure to have workers who are experienced and dedicated to cheerfully and expeditiously clean. I usually hang out in our home office while they work and look forward to emerging to an orderly and sparkling house. Another five star experience! Thank you, ladies ...
Olivia and Theresa are a joy to work with. They are caring and professional. They are efficient but not hurried. I appreciate the thoroughness of their work. When they are done not only does my house sparkle, but I feel great too!
I just had my home cleaned this morning by Fabi. Im truly amazed by how clean my house is right now. She paid great attention to detail. She even cleaned the oven it sparkles! This is the best house cleaning service I have ever used.
The girls are always cheerful and get right to work. I always feel like each detail is taken care of in a thorough and efficient manner and they are really nice too! I love that they dust everything. I hate dusting!
Molly Maid Northeast San Diego has been cleaning our office for years great service friendly teams, We couldn’t be happier Alma and Teresa are great.
Jona and Dani arrived within the hour window. They came with their vacuum and supplies. They helped me to bring back the shine of my kitchen. There is no more mold in my bathtub thanks guys!!
Karina and Maria do a great job cleaning our house, They always do a little extra and are throw. We appreciate their work.
I am very thankful for the work Karina and Maria did with the windows of my house today. Professional, thorough and detailed cleaning, friendly and peaceful service.
Tabitha and Jessica cleaned my apartment today and they did such as amazing job! They cleaned for over 2 hours as well. The apartment is spotless and they even left chocolates and tea. I will definitely have them clean again soon!
Cristina and Merly and very friendly and very efficient. It would take me several hour to do what they manage to do in 1 hour. They seem to take pride in there work, caring more about the little details than I do.
Alma and Teresa do a spectacular job at our home every other Friday. Always a great start to have a spotlessly clean home going into the weekend.
They come each week to our facility and do a wonderful job and do not mind working with our schedule each time to meet our needs.
Alma andTeresa are the best. They always show up with a smile on their face and do a great job cleaning our home. They also like our dogs!
Super great and flexible. I needed a cleaning asap and they responded quickly and made time for me. Crew is friendly and nice as well!
Our team of Karina, Maria and Alejandra are the absolute best and do such an outstanding job cleaning our home! Thank you so much!
Our team Alma and Teresa always do excellent job in cleaning our home. Highly recommended!
Weve been using Molly Maid for the three years that weve lived in the San Diego area and have been pleased with their work. They schedule the next appointment when they are here and call the day before they are due to inform us of the time of their arrival. Theyre on time and do a good job of cleaning our condo.
Merly & Christina do an outstanding job in my home.They are very kind and anything extra I ask them to do they do it with the best attitude. Its a pleasure to have them around.
I have used Molly Maid for over 2 years and I love their service. It is great to come home to a clean home. I trust my team, they always do a great job. THANK YOU!
I have been using Molly Maid for almost 4 years. Yanira and Vicky are the two AMAZING ladies that come to clean my house every week. Not only do they do a fantastic job cleaning my house, they are kind and sweet and have a great attitude every single time I see them. I would highly recommend using Molly Maid!
We have spent a lot of time and money searching for the right maid service. We have finally find that in Molly Maid. Virginia and Lauren are always doing an amazing job. Plus they are very friendly! Would definitely recommend.
Overall my experience with the staff in the office as well as with the girls that came out to clean my home has been AMAZING ! They are all very professional and friendly. They definitely go above and beyond for their customers and their needs. I love the way my home looks and smells whenever the girls come out to clean.
They are the best, I have a teenage daughter who lives in a tornado and each week they make it look incredible!
Janida and Vicki are the very best. They have serviced my house for years and always make sure everything is taken care of before leaving. They are efficient and professional. I have had a few injuries this year and I was fortunate that they would arrive every week to clean and freshen up my house. I would highly recommend them.
Alysha & Michelle are very knowledgeable and extremely friendly . Everytime they leave my home I always feel like they do more then what I ask for .
They are great - willing to do short notice and very professional also reasonably priced.
Cristina and Merly are the absolute best. Great people and great service!
Tati and Vicky did an excellent job. They worked well as a team and my house looked great when these two hard working women were finished. Thank you, ladies for a job well done. I look forward to having you again.
Lauren & Donna are amazing do a great job and the office is staff is also great and very helpful
Always prompt to show up and quick to finish. They do a great job and have a minimal impact on our business during the day. Nice ladies that get the job done.
Yanira & Vicky do an excellent job cleaning my house. My home is perfectly clean when they are done. They are both very friendly but hard-working and trustworthy. Id recommend them.
Yanira and Vicky are our long time Molly Maid reps. Their work is top notch; and they’re dependable, personable and most trustworthy. We’re fortunate to have their help and are glad to recommend them. As 2019 comes to a close, Im updating this review to say were continuing to use the services of Yanira, and now Anna too, and again recommend them with a 5 Star review.
My apartment was a mess and they made it like. Ely and Angeles were punctual and very courteous.
Olivia and Kathirene, as well as the entire Molly Maid team, do a fantastic job every time. Weve been customers for years and have always been happy with the work. Well done!
I have been using Molly Maids house cleaning service for three years now. The staff are professional, friendly and efficient. They do excellentwork and always with a smile. I have been fortunate now for the past several visits to have Yanira and Vicky who I find exceptionally hard working, efficient, professional and friendly. I would recommend Molly Maids and Yanira and Vicky to anyone in need of their service.
Cristina and Merly are very good workers! and I enjoy every time they come to clean my house. They are quite capable and I appreciate their help, thank you!
Both cleaning women showed up on time and were both friendly and professional. They did a great job and kept asking if everything was to my satisfaction, which it was. I highly recommend them.
Karina, Maria and Katherine do an amazing job cleaning our house and are very professional. They even fold all of our laundry, which is a huge help. I highly recommend Molly Maid.
Very diligent, hard working and detailed oriented. Great work
My experience was HIGHLY satisfactory. Ive used this locations service three times since 2011. The last service date was 06/17/16. The cleaners arrived within the time arranged with their office, they were professional and VERY thorough. Empirically, theyve provided the best service Ive received in my area (4s Ranch/Rancho Bernardo).
Route #7Merly and Christina are amazing and personable. They love playing with the puppies and are so fast with cleaning the house.Would highly recommend.
I am very pleased with the cleaning service performed by Lauren and Donna. They work hard and do an excellent job. Thank you!
Great professional friendly cleaning service. Highly recommend!
Very, very disappointed. Hired them for a rental move out of as 1200sf condo. Had to have them come back, which didnt help.Somehow in the tiny kitchen they managed to completely overlook a number of kitchen cabinet shelves. They didnt clean the insides of the drawers. They missed the insides of the deeper cabinets.They either missed the sliding glass door to the patio, or just moved the dirt around. The top of the door had grime and dirt. I pointed it out, so they just ran a rag over it, which didnt do a thing. The finger marks were still there. I pointed it out and they lady just shrugged.The floors are hardwood laminate. They were still so dirty after they left that it took me two more moppings to get it clean. I wasnt there at that phase, but they must not have mopped.I have to warn you. Nothing higher than 6 feet will cleaned. One wall is mirrored wall. The top foot of was left all dirty. They arent allowed to go that high. So it you want anything cleaned high, then you you are on your own.They put all the trash in the recycle bin. So after they left I had to pull it all out and sort it.They also threw away everything that is not bolted down. Including the sink stoppers and garden hose that was on the water tap. I found those when I was sorting the trash from the recycling. So make sure anything you want to keep is NOT in the house.
Great company love how professional and thorough they are. We were previously with a different agency we switched for several reasons and are very satisfied customers of Molly Maid..... Karina and Maria are great.
Alma and Teresas professionalism and quality of work are second to none. They are very friendly and always go above and beyond while performing their work.
Very satiissfied with cristna and merly for there services they provided ;)
I have 2500 sq ft home next to dirt field with 4 dogs and a cat that drag who knows what into the house. Molly Maids came in from top down cleaned the whole house top to bottom. My wife was thrilled and you know what they say about a happy wife and a happy life.
Karina, Maria and Elli did a great job and finished early.
I called to ask for extra services. It was no problem. Alma, Olivia and Merly came the next day totally prepared for the extra work. They always do a great job. Thank you ladies.
Excellent job Karina and Maria! As usual, very happy to have you! Thank you so much!
Katrina, Victoria & Maria were efficient and thorough. Katrina has been coming to my home for almost a year and is the best.
Very thorough cleaning - very happy with the service.
Yanira and Vicky have been by excellent team for over a year and I look forward to their every visit. I especially like the detail that they have in cleaning every room.
Alysha and Michelle did a very good job at my place. Highly recommend them.Very positive and patient attitude
Virginia and Lauren did an excellent job. Its a pleasure to have them around they are both English speakers so I didnt have trouble communicating with them.
Route #7 Cristina and Merly are always on time, consistent and do a great job. I appreciate their service.
Thank you so much! Michelle and Alysha are amazing! I live on a ranch with horses and dogs and Michelle and Alysha do such a great job cleaning my house!!.. not to mention they are so personable and friendly, as well as professional!! It’s so nice to have a clean house.. they make sure everything is dusted, cleaned and looks great!!!! I look forward to seeing them every other week(and so do my dogs)! Thanks again!TiffRSF
This team was simply awesome!Thanks again Karina, Maria, Rocio, Danielle and Alma!I will definitely use this service again.
Conscientious, hard workers. Quick, friendly. Good company offers excellent service.