We just moved into our new home and it desperately needed a deep cleaning! My realtor recommended Cleanology. When I called they were able to get someone over same day due to a cancellation. To which I was very happy! The cleaners were very thorough and did a great job finishing all my projects I asked for. They did go over my time limit by a bit, but the projects were finished and done well.The reason for the 3 stars is not for the cleaners, but for the management that called. I guess these cleaners had a reputation to go over time and not stop their project when their time is up. Which I understand can be frustrating from a management point of view. However, the frustration of management should not be portrayed to customers. The individual proceeded to vent to me about how these employees ALWAYS go over time and I felt put in an awkward position.Other than that, the individual was very very helpful in getting me the help I needed as we moved into our new home!In the end happy with cleaning service, no so much customer service at the end.
Ive used Cleanology about 6 times over the past couple of years. Theyre reliable and trustworthy. I find their prices a bit higher than I want to pay, but I always get professional cleaners who do a solid job in a good amount of time, so you get what you pay for, as they say.
Rosa and Guadalupe were the 2 house cleaners who were excellent. They were attentive and worked hard to clean and followed through with expectations. Carpet cleaner powered through quickly and effectively. Happy with the effort and quality of work.
The Cleaners referred to us have been great. They bring their own equipment and supplies, worked quickly and efficiently, and the property was very clean when they were done. Our most recent cleaners spoke only Spanish but the office was able to step in and translate. This makes it a bit more difficult to communicate what you want if you have basic Spanish down.Cleanology is a referral service, they work off the independent contractor model, and its unlikely the independent contractors they refer to you have work comp. They conduct background checks and checks on legal status. The housekeepers are providing the equipment and supplies but Cleanology takes a cut of their wages for acing as a referral agency. This works great for periodic cleaning like move-in or move-out or other one time cleaning and they can provide cleaners on short notice. The downside is you may have a different cleaner each time and if you hired a cleaner directly theyd be making more money.Overall, its a great resource you just have to be aware its unlikely the independent contractors are carrying work comp and Cleanology is taking a fee so please tip well. Well use them again but if its all Spanish all the time versus at least basic English we may try other options.
We needed our one bedroom condo cleaned after mold remediation to get it back on market. Gayle was there 3 hours and the place looked magnificent. Fans, trim work, floors, cabinets, windows, everything shined. Would highly recommend, quoted price was correct as well as what work would be accomplished, arrived at scheduled time. Thank you Adrian, who set up appointment. Thank you Gayle for doing an excellent job.
I absolutely LOVE Cleanology! The wonderful ladies I’ve had experiences with were amazing, thorough and FAST! Im definitely making them my go to. 😁
I had Cleanology clean my empty house before move in. They did a great job. Very efficient. Communication with Josey was great too, they called to confirm time spent cleaning and the total bill before charging my card. I am very happy with the service.
Josefina helped me with a last minute booking right before the holidays. The team of 2 that she sent arrived on time, were very professional, courteous and diligent. They didn’t even mind the barking of my mother’s little old dog. The house sparkled when they were done! They even made the beds better than I do. Thank you for easing my holiday stress.
The best gift I could give to myself and our family on a weekly basis is having Cleanology come to our home! They can schedule on short notice, are flexible with times and always do a great job.
Excellent professional cleaning staff.
The cleaning crew was very thorough.I would recommend this company to anyone.I intend to use again.
We love Aurora and recommend the company to all of our friends. We are very satisfied and she is part of our family.
Cleaning service is 10/10. Always go above and beyond and my house is kept to a level of clean. The customer service is excellent. I would recommend them to anyone
DArtangnon and Cody came out on a very hot Labor Day on short notice for a moveout cleaning. The condo looked like an easy one, but nothing is ever how it seems. They worked their tails off, and then agreed to stay just a little longer to get the job done right. Pretty good job, too. Cleanology is where Ive been going for moveout cleaning for a while now, and Im sure Ill call them the next time, too. Special appreciation to Josie the dispatcher ... great customer relations!
As the owner of a residential property management company it is imperative that we have a strong cleaning company that we can rely on to service our properties. We definitely have that in Cleanology, they are easy to work with, efficient, and get the job done! Thank you to the whole team and special thanks to Adrian & Josefina.
My cleaning team was so professional and quick! My house was sparkling when they left.
Went out of their way to work within my schedule. Great work!
If you want a good thorough clean, hire cleanology. I use them for my post remodel cleans. They are worth every penny!
They always have done a great job for me and my team! Always on time and always there in a pinch!
Great company, service and reasonably priced. Would recommend!
Maria and her daughter did a terrific job. My house has never been so clean!
They did an awesome job and my clients are happy!
I love this company. The office staff is professional and efficient, and the cleaning team does a stellar job. I used to own a cleaning company, and I can clearly see that Cleanology is a great company. I highly recommend Cleanology
Well trained housekeepers pay attention to detail.
Not the best cleaning service I have used.
Maria from Cleanology has been doing a wonderful job of cleaning each week.
Had to tell her to clean sliding doors, she was talking on the phone in spanish while cleaning so assumed she wasnt talking to your office and it was a personal call.
The staff has always done a great job.
Gail was amazing! Such attention to detail.
Prompt, thorough and very reasonable pricing.
Quick service availability, very professional staff
Gail did an excellent job!
Not overly thrilled.
Those ladies were there on time and worked for the entire time, bonus one of them thought to ask about throwing out and keeping. I would use them again.
Great dependable service!
Excellent job!
Love Cleanology
Efficient and easy.
Another great job by Cleanology!!