Scheduled an appointment a week out for them to come to my house on a Monday, 2 hours before the appointment I received a text from Marco saying they couldnt make it and wanted to move it to the next day. I rescheduled for Friday, the day before the new appointment late in the afternoon I received a text from Marco asking for pictures of the area of my concern. I could not provide picture but did provide a detailed description of the area. Friday morning, one hour before the appointment window I receive a quote from Marco for $3,500 for removal, fans for drying, and absorbent without even looking at the the area. I replied back that the area is not wet and asked what type of absorbent is used; 15 minutes before the appointment window I received a call from Shari asking to again reschedule. Although Shari is very nice and very professional; the fact that appointments cannot be met and quotes are made without looking at the problem area is extremely unprofessional. No consideration for my time; I had to take time off from work for both appointments; not the way I want use my vacation time. I would not recommend this company.
William was great!! Super responsive and professional. Absolute experts and were able to identify the root cause of my water damage (no other companies could...) 100% would recommend these guys!!!
If for any reason you are looking for a company to restore or upgrade your home, DO NOT go with Same Day Restoration unless you want your life to be a nightmare during & after restoration. 4 and 1/2 months after my house was flooded I was left with work that is not finished & work that is just a mess according to any other company that Ive talked to to try and fix things. My kitchen was left undone & at this moment Im trying to figure out what to do with my staircase that was left without stair nose moldings on each step.They will make promises to you to persuade you into hiring them but in the end you will receive an additional bill for those promises even after agreeing to a certain amount. Your house will not be a priority as they will send one worker about 3 days a week, the work itself will not be very professional (ex. we were left with a four inch piece of our counter-top missing because contractor measurements were inaccurate), cabinets will not be installed right & left with gaps inbetween them, they will not care to hurry and finish the work and will make your life inconvenient just like they didnt care that we had no sink and were washing dishes outside for about one and a half weeks through Christmas. There will also be no communication between the project manager and contractor, so the project manager will have no idea what is happening at your house and will never even take the time to go see. Best of all, like in our case, the project manager will get fired & whatever you agree to with them will all of a sudden be invalid to the new management who will send you a bill and will pretend to not know about promises made by the previous guy in charge.
I cant say enough good things about Same Day Restoration. We had a Restoration in our newly remodeled dining room. Same Day was right on top of it! They are always on time, very polite and know how to work with your insurance company to make sure your claim Gets paid. This is a five star family business I would highly recommend!
We used Same Day when our vacation home flooded after a heavy rain. The technician, James, was very sweet and helpful as was Emma who did the scheduling. Besides that our overall experience was very negative. Initially we agreed to have them do the mold treatment and reconstruction.They literally demolished our bedroom and master bath down to the studs. When insurance denied the claim we didn’t have the $28,000+ Same Day wanted so we had to settle on just paying for the mitigation and not using them for the repairs. We had 2 friends, with a combined 70+ years experience in construction, tell us the extent of the demolition wasn’t necessary and that it seemed they did more than they needed to so they could charge us more.On the itemized bill there were charges for things they didn’t do and crazy charges for things they did. When we talked to Dan he was rude, extremely hostile, and never once apologized. He actually tried to blame us for the phony charges.We don’t understand all the great reviews on google and even wonder if it’s under new ownership. If we could do it again we would not use Same Day and we would never recommend them.
Wonderful job cleaning up our Home l space! And in warm weather to boot! The guys were extremely nice and gave us a great deal. Moe and his associate were awesome! Thanks again!
Ben and his team are the best most responsive restoration guys out there. I originally made some calls to other companies and either they didnt pickup the phone or couldnt get some to come out right away to handle the flood damage. Same Day Water Damage & Sewage Cleanup came right out within an hour and were very professional about not damaging other part of the house and also covering their shoes with plastic boot covers. Its never fun to deal with flood damage and they made things come back to normal within the shortest time possible. I highly recommend them to anyone who needs restoration services on their home or business.
Fast and professional. No issues at all!
We had a pipe burst over the weekend at our restaurant. The damage was extensive and we were worried about having to be shut down. Fortunately we called the right team out. The crews were able to minimize damage by getting here so quickly. They made it clear their goal was to get us back and running as quick as possible. They worked long days and within 5 days they had us partially open and ready for business. This truly saved our business and we forever grateful to the help they provided.
I had an awesome experience with Same Day Restoration. You can tell that they are one of the fastest when it comes to responding to emergency calls. Yeah, we experienced a water leak. Getting an excellent hand to get our home back in order became an endless headache but as luck would have it my colleague recommended this company. They did their work with excellence and efficiency. It was a pleasure working with them. Such nice guys. I highly recommend them.
Had a great experience with Miguel and his crew! Our 40 gallon fish tank leaked its contents straight into the floor and I immediately got some large dehumidifiers to start the drying progress. We found Same Day Restoration & Carpet Cleaning a few days later and they promptly scheduled an inspection. They performed some checks and eventually told me that nothing more needed to be done. Costed me nothing. There were no scare tactics to try and convince me to buy services that were not necessary.
Miguel came over to assess some moisture in the crawl space under our San Diego City home. He was incredible. Not only did he provide a full assessment, but also showed us steps we could take independently BEFORE hiring him to do larger insulation work. He was actually helpful and didnt feel like he was out to sell us something we didnt need. Thats probably why hes so recommended after 15 years in the business.Id hire him 100 times over and recommend him to anyone who needs help.
Rain water flooded my finished basement, in no time mold there were signs of mold in the room. After my contractor sealer the problematic area he recommended I call Miguel, he came the following day, assessed the situation, gave his quote and made some recommendations on what could be saved and what he thought should be replaced.He came in a second time to do the job, cleaned after himself and was out in a few hours.During our interactions he was always on time, with great attitude and seemed very knowledgeable.I would definitely hire him again if I needed.
Same Day repaired and replaced my water damaged kitchen. Very professional!We had a water leak just after thanksgiving and we had the entire kitchen replaced. What a whirlwind! Same Day was there for us. They were very helpful an easy to work with. The team was quick and professional. The work was completed in record time. They were so fast it was hard keeping up with them picking out materials to install! Id gladly use them again. Highly recommended! We have a beautiful kitchen now and are very happy with the results!
Hands down the best mold remediation service youll find in the Area. Not only was Sal incredibly thorough, efficient, and professional, he was also honest! And, lets be honest, honesty can be hard to come by these days. If youre looking to get mold remediation done right the first time, and at a realistic price, look no further! Wed hire Sal again in a heartbeat, though, heres hoping we never need to. Sal, we cant thank you enough!
My water heater blew up and about 50 gallons of water flooded our 1st floor in the house. I called Same day restoration and cleaning. I got a very good quick respond from Mariella, she was very responsive, and within few minuets after the call, Pacy call us and mention his crew getting ready and they will be at my place very soon. Pacy showed up with his crew, they got immediate into shut off all the main water in the house, and start clearing all the water in our 1st floor, they took care of the matter in very professional and well manner the situation. They stop the flood, handle our situation in ease and took care of everything from the beginning to the end. I am very pleased with their quick respond and expertise. I will definitely recommended them to my family members and friends if they ever come across similar situation. Thank you Mariella and pacy for taking care of us, we are very satisfied with your company.
Marco was great for our mold remediation. We had just purchased a home and there was massive mold in the utility closet. He came quickly and spent extra time removing layers of infested drywall. Marco was always on time and did a really clean job. Hoping not to need mold restoration again, but if I do, I know who to call.
Kudos! To the Same day team.Last month I hired the same day restoration team for fire damage restoration in my home and I am so happy with their work. Same day will be my first choice when it is the case of restoration. They were supportive from the initial step till the end. They were flexible with my appointment timing as per my convenience and helped me with our insurance company as well. I had extensive fire damage, but they came on time and repair it in a timely manner. They are very punctual, friendly, and dedicated to their work. Besides that, they make sure that customers are satisfied with their services and guess what, I am so happy with the final outcome. So, thank you so much same day for restoring my home.
I would highly recommend this company and their services. They were responsive, professional and got the job done cleanly and efficiently. What they estimated for time and cost was spot on and reasonable. Feedback and communication was so helpful. Miguel was very knowledgeable in explaining the process and what should be done.
Miguel and his crew assessed and repaired water damage in our apartment caused by an old roof that was completely replaced before interior work was started. Miguel was very communicative, knowledgeable, professional, and timely. His quote was detailed and reasonable. There were no surprises when we got the invoice, and he and his team did a good job with cleanup. I would recommend Miguel and his team to anyone looking for water damage repairs.
Same Day Restoration was exactly that.They were able to find a mutually-agreeable time quickly, and fix the problem in a hurry. They also connected me with someone who was able to perform the repair quickly and they also did a great job. Sal and Marco are incredibly professional and I would hire them again. I hope I dont have to, but... I would.
I found Same Day restoration to have a very quick response time. Not only that, they show up in full force with every piece of equipment imaginable. The workers look professional and are polite. I would recommend Avi and his crew to anyone in need of emergency services or even general contracting work. The work done was top notch and the down time was minimal.
We had damaged floors and cabinets due to a leaking dishwasher. Marco was able to come out the same day to assess the damage. Having water damage to your home is a very emotional situation, and Marco spent a tremendous amount of time with me answering my questions and educating me on the process of water mitigation. I was very pleased with their prompt response time and Marcos knowledge and honesty with his same-day quote. Thank you!
Miguel came by and took a look at the issue. We concluded what I thought was mold to be possibly a dead rat In the walls! He also gave me advice to help seal the smell when my handyman comes later today plus a deodorizer spray in the meantime. He was super nice and professional and I recommend him!!!!
When I started restoring our old recording studio I discovered tons of mold all along the baseboards, corners, windows, ceilings, vocal booth. Same Day Restoration did an amazing job cleaning out all the mold. I dont know what kind of magic they used or did, but my studio looks like a million bucks now. Thank you Same Day Restore!
Having been involved in the multi family housing industry for more years than I want to think about I was absolutely amazed at the swift professional response to a late night flood involving 20+ units. The ability to mobilize enough people to simultaneously care for the needs of that many residents and the building management was the shining light in an impossible situation. Many thanks to Marco and his team members for saving the day.
Completely blown away by the professionalism and detailed work by Raphael and Miguel. I had a leak in my building that resulted in water damage to a wall inside my house. I called Swift and they were able to come out precisely on time and quickly figure out the next course of action. Raphael was thorough and patient in explaining what they would need to remove and treat the wall for mold. I highly recommend these professionals if you ever have water damage! They are really top of the line and the best in the city.
Raphael and his team did an excellent job mitigating and restoring our condo after some bad water damage. He replaced parts of our ceilings and walls, getting the job done quickly and professional. He was polite, communicative, knowledgeable, and generally great to work with. We would highly recommend him!
We were concerned that we might have mold in our bedroom. I just called the same day restoration team on the recommendation of my neighbor. I am so impressed with their professionalism. I have a rental property in La Mesa and had a complaint about mold on the bathroom ceiling from a tenant over the holidays. Pacy quickly acknowledge to our inquiry and agreed to come out in the next 24 hours. Next day he was on time, very professional and courteous. Then he did all the remediation process and guided with the best advice. We are completely satisfied with pacy and his team. They handled everything from beginning to the end. I highly recommend them to everyone in need of professional and quality restoration in San Diego.
I had a great experience with the same day restoration as they were consultive from the call till the final service. I had mold in various places around the house that was freaking me out. Pacy and team came in and provided us with a free inspection and estimation. They were generous with his time and I felt they were very knowledgeable about the mold and solution to get rid of it. They performed a top quality work and were really efficient. Pacy and team were honest in the entire process. I highly recommend the same day restoration for the residents of San Diego.
Phenomenal service, we were able to schedule Saturday and had the carpet cleaned Monday. Price was very reasonable, end product was fantastic. Jason could not have been nicer, knowledgeable and hard working. He helped show is why certain partd of the carpet were worse than others and left us some spot treatment for out dog. Highly suggest using them!!
Same Day Restoration helped with our water damage issues promptly and very professionally. Their employees were courteous and on time and took time to explain their services to us. They couldnt have been more conscientious. Very glad they came to our rescue!
We had a kitchen pipe burst that damaged most of our kitchen cabinets, walls and all of our ground floor hardwood flooring. Same Day Restoration was responsive, professional and flexible working around the holiday schedule.Raphael was honest, through and gave us the best option on how to rebuild the ground floor within the insurance budget. The unfortunate incident turned out to be an impromptu remodeling an we were very happy with how it turned out.
We used Same Day Restoration to reorganize our garage, rebuild our fences with 2 neighbors, and remodel 2 bathrooms.The Good:- Avi the project manager was very professional- The crew did their work with minimal disruption (Important to me because I work from Home)- The projects were done on time and pretty much at the agreed upon estimateThe garage and our bathrooms looks fantastic and our 3rd neighbor with who we share a fence line with were so impressed we were able to go half with them too with the fence we share.No complaints
I am extremely impressed with Marcos and Giovanni! We had a minor mold issue at our house. Marcos was extremely patient and explained that I do not need to hire him to fix it. Rather, he explained that I could have someone replace a small part of the drywall. Marcos and Giovanni saved us a lot of $$$. I would definitely use their service if I have a problem in the future. Thank you!
Awesome company with great customer service
I had a great experience with Jason in what was a very stressful situation. I am sure this is always the case with a mold remediation, but he and his guys were courteous, professional and patient in dealing with our condo, the inspectors, and a number of other difficult variables. Everything passed inspection and Jason kept me apprised of where we were, his recommendations, etc throughout. You are in very good hands with these guys.
Avi came over to our home in under an hour. He solved everything for us in one afternoon. He gave us a free estimate and showed us there was no damage from our busted shower pipe. He gave us a plumbers contact info and that plumber was great. Terrific service!
Such an honest company!! I got scammed by another mold remediation company and had the total opposite experience with Same Day. I explained my situation over the phone and they told me my problem was with an unsealed basement and I just have to seal my basement. Unlike another company that wanted to charge me a few thousand dollars which would have done nothing to fix my problem. Thank you for being so honest and a source of great information!
Raphael was prompt at telling me his status of arrival. He was practical in his recommendations and extremely helpful by offering suggestions, and helping save my puppy when she ran under the house in the crawl space. Great service. Thanks Same Day!!
Marcos is a stand up guy. Checked out my situation, gave me his take and offered recommendations for further help. Sure he may not have been able to return my first call in half an hour as others have mentioned but it was well worth the wait to deal with a decent human being.
Damage to your home from a flood or any disaster is stressful. Pacy, Eyal, Saul, and all the guys over at Same Day Restoration took away all of that stress and did an absolutely impressive job of restoring my kitchen/living/dining room even better than how it was before. A pipe busted in my kitchen and damaged some of my flooring and part of the island table. My home insurance covered most of the cost and said that it would probably take 4-6 months to restore. But Same Day was able to restore my place in just 3 short weeks! Nevertheless, it was the quality of work from Same Day Restoration that really impressed me. Same Day laid some brand new beautiful flooring that we were able to choose from the dozens of samples they were able to bring to the house. They built my island table better than how it was before. Added some new floor molding and rolled on some new paint and now the house looks great!I searched and researched again on about 6 different contractors and Same Day won me over because of their quick and reliable response to phone calls, texts, emails, and appointments. All the staff is very nice, respectful, fun, and most of all, trustworthy. They’re very considerate on covering all of your furniture and appliances and then cleaning up after their work every day.The owner, Pacy, even came to my house the same time my home insurance field estimator/adjuster came out just to make sure everything was going to be done right. He was my advocate because I don’t know any of the terminology and I just basically stayed quiet while they talked to each other. Most contractors and restoration companies say that they will not work with home insurance companies but Same Day will! They is seem very knowledgeable in every aspect of home restoration. If you’re looking for a contractor to restore (or even remodel) your home you need to call Same Day Restoration, they will not disappoint!
Had a really great experience with Same Day Restoration. Coordinating with Marcos to come out and provide an assessment was really easy. Marcos took a lot of care during the consult and explained everything with patience.
What a great company. Returned my call right away. Met me at our business to resolve the immediate problem with our hot water heater. Then came back with a team to work on other minor issues. Price was extremely reasonable and very friendly people. We will definitely use them again.
I felt that their representatives were thoughtful, very courteous, and professional in cleaning up my damage. I would highly recommend Same Day Restoration & Carpet Cleaning.
Jason appeared to cleanse my sofa on a Sunday early morning, the pet cat had a little crash. He was on time, actually 10 mins early. Extremely respectful, pleasant as well as expert. It took him regarding an hour as well as a fifty percent to finish the entire procedure and he saw to it to respond to all of our remarks and issues. After he was done he tidied up and provided us some valuable ideas for the drying out procedure. I will definitely utilize this company again and also Ill request for Jason. Thanks same day reconstruction.
These guys are awesome! Efficient and spotless! You can tell they really care about having a professional and personal approach. They were informative and helpful with follow up care questions that I had. Will be calling again very soon!
Miguel was very helpful and easy to reach. His team arrived on time and was very professional. Wed absolutely recommend to anyone needing an affordable and effective cleaning service. Well be using Same Day Restoration again in the future.
These guys came out to my home after my plumber recommend i call a restoration company to take care of a mold problem. He recommended calling Same Day Restoration because he had worked with them a few times before and they did good work. I checked them out online and they have an almost perfect reputation.Their about finished with their work and i thought Id go online to show my appreciation.Thank you same day team and office staff
I recently had an issue in my apartment that Avi, Kudos & Others came to my rescue. Not only did they get the job DONE QUICKLY, they also showed up promptly. I would not hesitate recommending Same Day to anyone in need!!!
Excellent service by Phil and Calvin. Friendly, informative, and professional. They did a fabulous job on my very dirty and pet stained light colored carpet. Though a couple stubborn spots popped back up the day after, Phil and Calvin returned that day and super treated the areas. No spots, no smell, and I am very happy the carpets where dry in just a few hours. I will absolutely use Same Day Restoration and Cleaning again and hope to see Phil and Calvin work their magic on the rest of my house!
Cant say enough good things about Same Day Restoration. My water leak was discovered right at about midnight April 1st. Mind you, thats Easter for a lot of people. Contacted them to explain my drywall was incredibly wet and theres a leak somewhere. They (Fabian and Nick) were out in under an hour, cut out the drywall, discovered the source of the leak and made sure no more water was coming out. By the time they were done hauling away drywall and setting up drying equipment, it was 4am.Same morning at 7:30 am, Fabian was back at my house to further assess extent of the damage. Plumber arrived, replaced pipe with pinhole leak and the rest was history. The restoration work of drywall, texture and paint were all done via Same Day and couldnt be happier with the quality of work from A-Z including communication with insurance and making sure everybody was on the same page.Hopefully I dont have to go through this process again or at least for a while but if I have to, Same Day will be my first call.
We had a very professional experience with Same Day Restoration and Cleaning Company last week. The two gentlemen conducted themselves reflecting what your company statement proclaims online. Well trained and very competent in fulfilling our needs. We certainly will pass on our recommendation.Thank you
Kimberly answered all of my questions thoroughly and knowledgeably. Pacy and Mike did a phenomenal job cleaning my tile. I appreciate them very much. Thanks guys!
Joe did a great job and was very professional in every aspect along the way. Super nice and very courteous. Couldnt have had a better experience.
Great team! Took care of my couch, wood floor and carpet cleaning prior to a move out! My couch looks likes new removing all pet hair and pet stains. I would definitely recommend them and use them again!
The website is great, for informative and what they can help with, who the team is. I love they guarantee their work!
Very prompt, quick, professional, and efficient. They did a great job on my carpets. I will definitely hire Same Day Restoration and Cleaning again.
Same day restoration was quick to respond and very communicative through the little horror story we went throughI was on vacation in San Diego with my family, where we were renting a house in pacific beach. My wife had left the washing machine on while we were out for dinner and when we returned home their was a mini flood happening. It seems the machine malfunctioned while we were out.I quickly located the source and turned off the water.We contacted the property manager who then called same day restoration.These guys were great and very courteous when dealing with me and my family.If they serviced NY id definitely call them if my home flooded.
I had a great experience. They were on time, friendly, professional and thorough. They did nice work on my couch.
Mike was amazing!!! Super helpful very kind and even loved my dog! I would definitely recommend them to everyone.
Same day Restoration took care of a small flood in my house caused by a leaking dishwasher.Mike and Pacy communicated very well what steps would need to be taken to prevent any future damage. They always showed up on time and called if they were to be lateOverall a great experience with this company and will definitely recommend to friends and family.
Mike from same day was the project manager on my home after we had a small water and mold issue. The ice line behind my fridge was apparently leaking for awhile and I only noticed it after I found some water seeping out from under my kitchen cabinet.The water was standing for awhile and caused mold to grow up the drywall behind my sink and fridge.Im only leaving a 4 star because they Told me the job would take 3-5 days but it took closer to 7. I know its hard to estimate how long a job will take but this was an inconvenienceOther then that Mike and his team were respectful of my time and my home and took care of the water and mold problem.
The guys from Same Day just left my condo. Positively great job !!There were thorough, polite and fast. I highly recommend the company.
Recently had a water damage and our insurance company recommended Same Day Restoration. We have been extremely pleased with the customer service we have received, and would specifically like to thank the technicians Giovanni, Marcos, Raphael and Miguel. Although this has been a very stressful time having our house in disarray, the company and employees have made this entire process bearable. Thank you guys!!
I own a vacation rental company here in La Jolla. We have weekly turnovers of our units, and they are sometimes in the need of carpet and tile cleaning. This is where same day came in. For the last few years weve been using them and have been very satisfied.Recently i was in escrow for a new house. We had a home inspector go over the property and he found what seemed to be an on going leak, though it was small, over time it caused considerable damage. I immediately called Same day out to take a look. They were able to give an estimate to the seller and start work right away. Couldnt be happier with their service
The best thing i can say about Same Day restoration and cleaning is that they are professinal from start to finish.We had the unfortunate experience with a toilet backing up and causing a flood in our home. We have used Same Day restoration services previously for our carpet and tile cleaning, and trusted them to do the job for our flood damage.Mike and Pacy were by our home almost immediately after we called and helped us through this difficult time. They took the time to explain to us what they would be doing and also helped us through the insurance claims process.I hope i never do, but if we ever have a flood again Ill be calling Same Day Restoration and Cleaning.Thanks guys.
This if the first time Ive left a Google review, but these guys definitely deserved it. I had my handyman over to fix my dishwasher that was acting up. When he pulled it out he found a small on going leak that caused the drywal behind it and the nearby cabinets to mold (which would explain the mildew smell in my kitchen ). He advised i call a restoration contractor to take care of it. I was a bit hesitant at first so i took to yelp and found same day restoration who had amazing reviews!Their office manager keri was very pleasant and always kept me updated and in the loop on what was going on. This is the first time and hopefully the last, but Im glad i found these guys to take care if it.
Super friendly and efficient! The house looks great and was done very quickly
Oscar and Joe were efficient, competent, and friendly. We will look forward to working with them again.
These guys did a great job on my kitchen mold remediation which turned into a whole kitchen remodeling project. We had water damage under our sink in the kitchen. The mold went beneath all the kitchen cabinets. The wood flooring was water damaged as well. They met with my insurance company, and they were able to get the claim approved. Luckily for me as I couldn’t afford to pay for this now.They removed all the water damaged cabinets that the flood damage caused. They had barriers up the whole time during the mold remediation portion.Our initial project manager Pacy Woonteiler and owner Of Same Day restoration was phenomenal. The project manager for the restoration and remodeling project was Eyal Yaakov. Eyal was able to complete the whole kitchen project in 3 weeks, new kitchen cabinets, new quartz countertops, new wood flooring, etc etc.If your having a water damage or mold problem same day is the team to hire.
Good quick service but a little bit expensive. We only had a small area and we were charged above $200
Fast & friendly service with reasonable prices
Same Day doesnt service in my area, but Miguel was really professional and helped me find a contractor suitable for my situation. Thanks Miguel!
Best company for restorations, water damage and mold remediation. A+
YOu havent cleaned my carpet yet.
Great Service!