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Abbotts Fire and Flood San Diego
300 14th St Suite 1603, San Diego, CA 92101, United States
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Abbotts Fire and Flood San Diego

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C
Review №1

Abbotts Fire and Flood is Abbottsolutely the best when it comes to San Diego restoration, and clean up services. The level of professionalism shown by Jack, Preston, and the expert staff are unmatched. Notably is the patience and understanding Jack conveys when explaining the emergency services, mitigation, restoration, and complete process. During this difficult time you are faced with making decisions in an unfamiliar world. The insurance claim maze, and associated terminology can add to an already troublesome time leaving the customer uncertain and raw. Not only does Jack explain whats in store and your options, but does so with your questions and concerns as the focus. No canned sales pitch, no over promising, just an honest conversation helping you make an informed decision. Once you elect to work with Abbotts, you will no longer feel uncertain, but confident you have made the right choice. This personal professionalism is from Jacks years of experience and skill in listening to the customer and focusing on their needs before, during, and after the work is completed. Search no further, Abbotts is the best choice for you!

Me
Review №2

Preston & his workmates were extremely professional and thoughtful, and took great care to do an exceptional job. Preston is punctual, responsive, courteous, and very detail-oriented. I would highly recommend Abbots Fire & Flood Cleanup and Restoration.

mi
Review №3

FIRST REVIEW EVER. I wish there was an option for 10 stars. Here is what happened – our house was in escrow and the buyer’s inspector claimed that there was water in all of the walls in the house, which is ridiculous. Nonetheless, the buyers were ready to walk in light of the inspector’s report. I began to panic and the next day I somehow came across Abbotts. I called at 7:00 a.m. and the owner, Jack Martin, answered the call. Jack was at the house that afternoon and was able to explain exactly where the buyer’s inspector went wrong – and believe me, he was wrong. While this is too complicated for me to explain, trust that my walls were not full of water, and that there was an inspectors equipment issue.Jack was kind enough to meet with the buyers and agents at the house and he explained why the inspector believed there was water in the walls, and why the inspector was wrong, (Jack proved this with superior equipment). The buyers and agents trusted Jack fully, and the deal was back on. Jack did find some minor issues that needed repair. He provided a very reasonable estimate for those repairs, the repairs were finished within a few days, and the house closed. I honestly do not believe my house would have sold to these buyers if not for Jack and Abbotts. While I have never given a review before, the service and professionalism compelled me to do so in this instance. I cannot say enough about these guys. Thank you Jack and Abbotts!

su
Review №4

Jack, Preston and the team at Abbotts were angels on earth when my 2800 sq ft home was completely flooded. I called Abbotts on a Sunday within 90 minutes Jack and crew arrived ready to go to work! Jack scoped out the damage, provided a step by step plan for emergency mitigation through construction and everything in between. Jack handled every detail, coordinated with the insurance company, was fully transparent in communication and budgeting and literally took the burden off my shoulders and onto his. Jack and his team followed through on every commitment and finished the job within the expected time frame. Jack and team at Abbotts truly care about their customers and are all angels!!

Ga
Review №5

I had what I thought was a big mold problem inside and outside of my house. I searched the BBB.org website and saw that this company had an A+ rating with a 5 star review, so decided to call. Jack Martin answered the phone and we started to talk about my issue. He told me to send him some pics of the mold and I did. He responded that it was not a problem and that he could come over to take a look and then decide what course of action to take. Jack came over took take a look and told me that I could take care it myself with problem. Then gave me some good pointers on my gutters. I mentioned that my wife could smell mold around the house. He then said, he could take a look with his equipment to see if anything was alarming. We walked around the house, the bathrooms and garage. He found the issue of the smell, which was coming from one bathroom. Jack told me that a plumber or handy man would do the job and everything should be fine. Jack, for me, went above and beyond and if there’s any issue in the future, I will for sure give him a call. I urge you to call him if you have issues around your house. He is very personable and professional. Thank you Jack for your awesome service!!!

Je
Review №6

Great family-owned and operated outfit, handled my water damage and dealt with insurance company. Made it easy

Ni
Review №7

Jack and his team are amazing. Their attention to detail and dedication to the job are unmatched. I was in full communication with them every day they were working and the restoration turned out great! Would highly recommend Abbott’s and their team to everyone!!

Aa
Review №8

A big thank you to Abbotts Fire and Flood for making the process very easy when it came to coming out to handle the restoration in my house after my toilet overflowed. They were very friendly, walked me through the insurance process and were in and out very quick. Ill definitely call them next time Im in need.

Br
Review №9

If you happen to unfortunately have a fire, flood or mold problem on your property please do yourself a favor and call Jack. He is the most wonderful and honest person to call. Jack and his son Preston really care about everything they do and you’re guaranteed to get a high quality job every time.They are an absolute pleasure to work with and their pride in workmanship really shows!

Le
Review №10

Abbotts is a great company! If I needed them again I wouldn’t hesitate to call again! Jack, the owner answered the phone right away and was very responsive during the project. I highly recommend

Ca
Review №11

I have worked in the industry for 20 years and am privileged to work with Abbotts fire and flood. They are a first rate company for sure. Jack and Preston have assembled an amazing team, able to tackle any situation, and I have seen it first hand in the field while servicing m our mutual clientele. Their professional work ethic and culture filters right down to every employee at their company. Its no secret to me that at abbots fire and flood the customer is number 1, every time. I would personally recommend them to anyone with a fire and m/or flood restoration issue, and would absolutely call on them personally for any need I may have. They are such a high quality outfit, second to none in San Diego.

Ev
Review №12

Prompt service, on time, professional and good service.

J
Review №13

If you are looking for unbeatable customer service and professionalism Abbott’s is the way to go. Jacks attention to detail and knowledge in this profession is unmatched. I recommend Abbott’s to anyone who is in need of restoration services.

Al
Review №14

I can’t say enough good things about Abbott’s Restoration & Cleaning Services. Jack and Preston are wonderful. Not only will they treat you like family, but they are professional and thorough. They went the extra mile to put me at ease in my moment of distress. I am very happy with the service I received and would highly recommend them to anyone in a heartbeat!

Ch
Review №15

After an HVAC catastrophe (water was leaking on three levels of our home) Jack and his crew quickly and efficiently came in and managed the clean up and restoration. Jack was nothing short of professional and a pleasure to work with. It is so refreshing having a contractor you can trust and count on to do the job right and in a timely manner.

Ju
Review №16

The team at Abbott fire and flood are super responsible, and were a pleasure to work with. Jack was on time and professional with every one of our meetings. He helped walking through the whole process, and even help work with the HOA. I would use Abbotts fire and flood if we ever have an issue again.

Ju
Review №17

I love everything about Abbots Fire and Flood San Diego! At a time when everything is caving in, Jack and Preston came through and saved the day for us! They had equipment available and out to the house within hours of our first call, and had expert advice about next steps when insurance refused to pay for damage. highly recommend you use Abbotts when you have the need. Jack and Preston will treat you like family and take care of your issues STAT! 5 stars all the way!

Su
Review №18

I love everything about Abbots Fire and Flood San Diego! At a time when everything is caving in, Jack and Preston came through and saved the day for us! They had equipment available and out to the house within hours of our first call, and had expert advice about next steps when insurance refused to pay for damage. highly recommend you use Abbotts when you have the need. Jack and Preston will treat you like family and take care of your issues STAT! 5 stars all the way!

Sa
Review №19

This is a great father and son team. They were very professional and honest, prompt and good work. They really know their stuff and we appreciate all their work and will recommend to their friends.

La
Review №20

Abbott’s Fire and Flood was great! They helped me with mold remediation services in my condo. They worked very quickly and were done in no time. Thanks you guys!

Da
Review №21

WOW, Jack and his son are truly one of a kind! Not only did they show up on short notice, they’re true professionals in every aspect of their job. I’d highly recommend them to any and everyone I know!

Ma
Review №22

I had an issue with my toilet leaking. A diyer myself decided to start remodeling my bathroom. When I was starting demolition I noticed that my subflooring was rotting around the toilet and the tub. I havent done this type of project removing and replacing rotted subfloor (I dont know how to proceed) my plumber friend recommended Mr. Jacks company. I got a call from him. I sent pictures of how it was, he was very understanding and knowledgeable about what Im dealing with unfortunately their company deals with emergency situations like flooding and fires etc. He referred me to another company. But the kindness and compassion that he gave me says a lot about him and the company that hes with. There should be more businesses like this not all about the profit gains and more about compassion and kindness again Mr. Jack thank you.

Ke
Review №23

Jack and his team were really great to work with. They checked in with on us every step in the odor removal process and walked us through the process that we were able to understand. I will use them in the future and would recommend anyone looking for a wholesome family-owned company do the same.

Al
Review №24

It was such a pleasure working with Jack and Preston. They always went above and beyond to make sure everything was taken care of. They are extremely reliable and hard working wonderful people!! Thanks for the help!!:)

R
Review №25

Jack and his team are top notch! If you expect the best give these guys a call.

Jo
Review №26

Abbott’s fire and flood will always be my 1st call.I would highly recommend abbott’s for any large emergency. they were here within 60 minutes with large flood trucks with all the people and equipment to help me deal with an overnight flood of our office building.I was very impressed with how professional and quick everyone was to respond.From start to finish abbott’s is tenacious when it comes to emergencies. thank you for all the help!

UK
Review №27

This is so far the best company for your emergencies!!!! We had some issues at our office and Abbotts did an awesome job cleaning up and drying all our wood floors!!! 100% recommended

Su
Review №28

Jack and Preston with Abbott’s fire and flood saved the day for me when I had a flood st my house. It wasn’t covered by insurance but I was able to get their expert advice and support at a time that I had no idea what to do. They had fans and a dehumidifier our to our house the same day I initially called, and we had frequent contact with FaceTime to assess the situation and our progress with drying everything up. We are still in the process of fixing things, and I am so happy to know that I can call Jack with any questions and get his expert advice at any time. Abbott’s really treats you like family. I would highly recommend Abbott’s Fore and Flood if you ever find yourself in the unfortunate circumstances of needing their services.

Sa
Review №29

Sharing my experience with Abbotts fire & flood San Diego as a great experience regarding responsiveness & quality. We called Jack and told him about the problem we had with the sewer as we really needed a cleanup company promptly as it was a big problem & we wanted it to be fixed ASAP, he showed up the next day & we agreed on everything & the price was reasonable regarding the big problem we had & the high quality service they provided. He came back on the date we agreed on with his son Preston, and they fixed the whole issue in a couple hours, good as new & very professional, I highly recommend their work & I appreciate them coming & working during this hard time when it was really hard to find someone to accept to come & fix the problem. Thanks Jack & Preston, we appreciate your hard work & punctuality.

Ma
Review №30

I love the service and personal touch Jack and his company help us with. We had some crazy leak and could not figure out where it was coming from. And we needed someone to clean up, tear out the mess from the leak. Not only did they do a Phenomenal job, they also helped me figure out where the leak was coming from. They went way above and beyond.

Ja
Review №31

Jack and Preston are amazing. They are professional and honest people that you can trust to get the job done correctly. I am super pleased with their work.

ga
Review №32

Jack was professional and did great work. The leak was fixed fast and we never had trouble again.

Ni
Review №33

Absolutely the best!! Very professional and definitely customer service oriented. Our lives had just been turned upside down by a neighbor’s water leak and we were scrambling trying to figure out what to do. Jack with Abbott’s responded immediately. His calm demeanor and excellent customer service skills put us at ease as he explained everything he would be doing and how he was going to do it! He had all the right equipment to get the job done quickly and efficiently. We are so SO thankful to have had Jack and his crew handle the mess! He had great recommendations for getting the other clean up and repair aspects done and guided us in putting our home back in order. Thank you Jack, for being there when we needed you!

Ri
Review №34

Our late-night fire was caused by a defective Samsung flat-screen TV and resulted in smoke damage throughout the house and major damage to one of our bedrooms. Smoke, soot, and heavy ash particles were everywhere, including the attic and furnace.After researching and interviewing several restoration companies, we selected Abbotts Fire and Flood. The owner, Jack Martin, met with us immediately and guided us through the insurance claim process and educated us on all the health-related matters that needed to be worked through.We are grateful for Abbott’s prompt response, expertise, professionalism, and ease of communication which made our nightmare situation feel seamless and less stressful. Their team was a pleasure to work with and you won’t be disappointed if you have a situation where you need a restoration contractor.Jack, Preston, Karlo I just want to say thank you for everything you guys did and what a beautiful home we now have!

An
Review №35

Ive worked with Abbotts Fire and Flood several times. They always do great work and are very professional and knowledgeable . Id recommend Abbotts to anyone who has a water or mold issue in their home or office.

am
Review №36

We had flooding cause by the water company in our area, mu husband was uneasy with their repair contractor and we contacted Abbotts, Jack Martin came to our house and explained the process to get the crawl space dry, he told us what to expect from the water company contractors, also told us what to demand from them, they are very helpful and even thou we didn’t hire them to do the clean up, he was always available to give us information and guidance, he called on several occasions to check on how we were doing with the other company and kept us informed on what to ask from them. Even thou we didn’t contract them I wouldn’t think twice to hire them in the future if we need to work on our home.I appreciate all the help and concern we had with Jack Martin from Abbotts

Br
Review №37

Extremely professional. This is the second time I needed Abbotts fire and flood. Both times the service was on-time and thorough. The first event was managed by Jack the father. Since then Jack has taught his son the business. Do not let his sons youthful looks deceive you. His son is fantastic to deal with and his and the teams work should make his father proud

Ma
Review №38

Our S.D. home failed it’s home inspection days before our closing, the home inspection on behalf on the buyers found a broken main drain beneath the shower on the opposite side of the house from the crawl space opening. The bathroom drains had been draining directly into our crawl space, flooding half of it for some time. This I thought was going to postponed our move to Scottsdale with the moving truck packed and ready to out front of the house. I called Abbott’s on a Sunday, they were out at my house in less than an hour. We as a family, took to Jack and his son Preston right away. We were quickly disarmed of our anxiety and fears. When someone really knows what they are talking about, You can tell. They called State Farm after hours claims service with my husband, explained what had happened and got a claim number and the OK to start the job. I thought Jack and Preston were going to come back the next day. No, they went out the front and came back in the door with hoses and drying equipment and went to work, Amazing. All worries aside and needless to say, we handed them the keys and left our home one last time before starting the drive to our new home in Scottsdale. I just knew we were in good hands. I want to thank you both, so much for what you guys did for us.

Na
Review №39

Quick response during a storm at nite!!Flooding basement, 3 Daysof work to pump and dry out basement . Lifesavers!

Jo
Review №40

Great restoration. He did not want to pull up the carpets so that our family could get right back to living in our home. Great people skills and knows how to help customers understand the whole process. Highly recommended!!!

TJ
Review №41

This company treats you like family; with respect, genuine honestly, integrity, and humility. The work ethic exhibited by every employee is outstanding; these folks work hard and with passion! I couldnt recommend their services more...they will take care of you and by the time the job is done, you will have gained lifelong friends.

Mi
Review №42

Tight operation. Cool vibe from owner and his son. Very knowledgeable and informative regarding my concerns and questions.

Pr
Review №43

THANK YOU so much. I am so happy with the level of utmost professionalism your company provides. It has far exceeded my expectations. It was also very comforting that you relayed the facts, not assumptions, in a scientific manner regarding my mold problem.

Br
Review №44

I rarely write reviews, but Barry and his crew showed up earlier than expected which was a pleasant change from many companies Ive used in the past. I personally manage over 125 residential apartments. It was a saving grace to have a company like Abbotts Fire and Flood to call in an emergency, which is stressful especially when after hours. I appreciate both the quick response and quality of work they provide. They are truly second to none.

Hu
Review №45

We had a fire in our house and worked closely with Jack Martin for our restoration needs. He and his team got the job done quickly and thoroughly! Furthermore, Jack was a terrific communicator with us throughout this whole process, and that was really most helpful for us in understanding and appreciating the progress (or challenges) of each step along the way. We could tell that Jack has much experience and skill from which to draw upon, and that was leveraged for us getting back in our home.Thanks for your help Jack!

Er
Review №46

I wanted to take this opportunity to tell you how pleased I am to have had the privilege of working with the folks at Abbotts over the past years. There is a level of satisfaction amongst all of us here, everyone is family. I have seen first hand, what it is to be on an elite team of caring professional people. I have been apart of a lot of hard work and high standards that define being part of the Abbotts Fire and Flood Family. This Team... My Team, has made a difference in hundreds of happy customers and that makes me proud to be part of this.

Kr
Review №47

Dear Abbotts,Here is the review I promised, and its long overdue. We had the pleasure of working with Abbotts in April. I called them because, I needed a mold expert to remove the mold, the testing company had found and Abbotts had great reviews on yelp. Im so happy I did. Im giving you guys high Marks and Five Stars as well. I couldnt be happier with the mold removal / remediation they completed at my home . They were so friendly, knowledgeable, and helpful. They kept my house spotless and more importantly they started the job within 2 days of giving us the bid. Lastly, and most importantly the final air sampling the follow week came back clean. I was happy to write the check. Thank you, you guys are great, I highly recommend.

Bi
Review №48

I rarely post reviews but if you need a company that you can trust when there is a fire or flood, this is the company to call. I had a fire at my business and they really came in 24 -7 at my shop and had me open for business the next day. This was like having family helping you out. HIghly recommend this Jack and Abbotts Fire and Flood

mi
Review №49

Called Jack during a water emergency and he was here within the hour. His knowledge and experience in dealing with the insurance companies/ adjusters helped protect me from being taking advantage of. He really watches out for his clients. Highly recommended.

He
Review №50

Jack Martin and his team is unmatched. Jack would do anything for his customers, friends and family. He has an impeccable ethic. His team has high standards and will perform with excellence and expediency. I recommend Jack Martin and Abbotts Fire and Flood Restoration. Heather Steele / Steele Communications, Inc.

Ja
Review №51

Jack, is an honest, straight shooter, knowledgeable, He knows his industry, he’s beyond passionate and he doesnt mind sharing what he knows, based on his experience and industry standards. We had three quotes, we chose Abbott’s, they quoted us a fair price on a large fire at our home, they itemized everything in the estimate. They walked us through our site with our claims person and explained each cost, This gave us a complete understanding of each line item. Before they started and after we chose them, our insurance company said they sometimes recommend them, which was reassuring. The job is done and we are back in our home. Thanks, Team Abbotts

Am
Review №52

I have had the pleasure of knowing and working with Jack Martin for a few years now and it has been a very rewarding relationship. Jack Martin is man of great character and if, god forbid, we were to experience a disaster, Jack at Abbotts Fire and Flood would be my first and only call, not only because of their extreme professionalism and expertise but because I know I can trust them, and thats a hard thing to find.

Ni
Review №53

Ive known the owner of this company, both personally and professionally, for many years. Yes, he is an industry veteran with decades of experience. Yes, his team is made up of some of the best people in the business. However, thats not the reason to choose Abbotts. Choose Abbots because theyre the kind of folks that will show up, do professional work for a reasonable price and be 100% transparent through the entire process. In one word, integrity. No games, no bait and switch, just honest work. Abbotts is the kind of business your grandfather would choose.

Ka
Review №54

Im a realtor. That day morning, I had a big amount of estimate of other mold company by buyer side real estate agent. I shocked so I called him and asked to get a quote for the same job. He came right away to the property and gave us the quote that half of the amount what I had before. He fixed the problem the very next day and my problem was gone. He tried to do everything he can for helping me and well communicated with everyone including my other side agent and the buyer. Thank you so much, Jack.

Ro
Review №55

Jack and his team saved me and my client when we found out their property had mold. I needed someone to come out and take care of it immediately. Jack was able to get his crew out there and solve the problem within a few days. He was efficient and we were able to get through escrow without any delays. Thank you so much for your quick response and great service. I will definitely use Abbotts again in the future!

Tr
Review №56

We called Abbot a Restoration when we had a loss. All I can say is wow-! Abbotts took care of the entire process from start to finish and made me fell at ease. I hope that we never have a loss again but we if it happens Abbotts is who I will call!

Br
Review №57

Jack & his son are awesome people who provided outstanding service! I cant say enough!!

Am
Review №58

The Abbotts response team is fast, efficient, and thorough. Jack Martin and his team not only take pride in their work they are knowledgeable and stay with you every step of the way.If you ever find yourself in a rough emergency situation just know Abbotts fire and flood will be there for you.

Ry
Review №59

My wife and I came home from a weekend trip to find there had been a major water leak in our home. We called Abbotts and they came immediately to explain what had happened and were veey informative on what happened. They were very proffessional and Jack Martin and his crew did an absolutely wonderful job the whole way through. Whenever we had questions throughout the process They were more than willing and able to help. This company is great! Proffessional,proactive, and a great job from start to finish!

sc
Review №60

Great and timely service! We understood that helping us with a flooded house would be difficult, but Abbotts made it surprisingly easy! I would recommend them to anyone who is looking for a company to help with water or fire damage! Great company!

Na
Review №61

I actively and highly recommend Abbotts Fire and Flood for your emergency needs. I have used Abbotts for multiple issues (mold, flooding, odor issues) as I am in property management. Not only do I trust them to understand the problem fully from diagnosis to remediation but it is a pleasure working with Jack and his crew always. They have all of the right knowledge and information to help me understand the scope of the issue and the best resolution and I just know I am always in the right hands. Thank you Jack for having my back and my clients,.

Tr
Review №62

Great company! Abbotts Fire and Flood Restoration is a very professional and knowledgeable company. After a small house fire that left my home smelling of smoke. I called Abbotts and spoke to Jack, he quickly suggested a solution that efficiently removed the smell. My house is back to normal. Highly recommended this company.

Jo
Review №63

If you need help - dont hesitate - get them on their way to your home! The entire organization from the owner and staff are awesome! a local family-run business, They understand the important little things that separate average from excellent

Pa
Review №64

Truly a life saver! Abbotts went above and beyond expectation. They were kind and courteous throughout the entire process and the expediency in which they took care of things exceeded our expectations. We highly recommend them!

To
Review №65

Last week we called Abbotts to cleanup a large amount of laundry detergent that spilled all over our mud room floor and carpet. The concentrated detergent bounced off the top of our washing machine due to an oversize load from my 9 year old. Talk about a mess, it was terrible! The more water we added, the worse the slippery sudsy problem became. It was a cleanup nightmare!!!!Abbotts came out immediately and applied a dry powdery material that soaked up all of the concentrated liquid laundry detergent. Then Abbotts used a huge suction machine to make it all go away. I was very impressed because they made a nightmare look easy to clean up.I would highly recommend them to anyone. If you have a disaster call Abbotts. they were very professional, fast, and thorough.

An
Review №66

If I could give you ten stars, I would. If you need help - dont hesitate to get abbotts on their way, what life savers they were to us. Abbotts has been a company great to work with, from the dispatch person who answered all my questions on the phone and to Preston and Justin who we would like to personally thank for all their efforts that night, Theyre a local family-run business. Cheers to you all. I would highly recommend.

Lo
Review №67

Best decision we ever made. Would recommend Abbotts Fire & Flood Restoration Company in San Diego, CA to everyone over and over again!!! Thank you for all your hard work and professionalism. We have 3 small children and when our basement backed up we were freaked out. Made and call and they came out in 1 hours and worked day and night. They took this very serious and made us feel safe knowing they knew exactly what they were doing THE RIGHT WAY ! Job well done. Better than expected.THANK YOU ~

Ev
Review №68

Our office flooded over the weekend and these guys did a great job cleaning up and getting us back to normal fast! They sucked out all the water out of the building then started drying everything out. They work hard and fast. I would use them again in the future. Hopefully it doesnt happen again.

Ma
Review №69

I want to thank you for sending Preston and Daniel to our home.Moving all my furniture around because of the flood wasnt easy, they spent a lot of extra time, taking care of my concerns, while vacuuming up all the water in my house. These guys are professional and do a great job for your company. Their attention to detail, expertise, and professionalism shows, everything went unbelievably great. I was amazed in the end, how good of a job they did. My place is back to normal again, just how I like it. I have already told my agent about your company. Hopefully they will use your company.Thank you.

Kr
Review №70

The service I received for the employees at Abbotts was top notch, I wanted to convey my satisfaction with you Jack and your employees hard work and expertise at our home on Dolphin Pl.Thank you for accommodating my wife, when I couldnt be there to help. You made a very bad situation, tolerable for her and I appreciate that. In regards to your service, I received far more than I paid forI would, and will, highly recommend your services and I thank you for everything!

Ly
Review №71

Abbotts Fire and Restoration provides excellent prompt professional service. I have personally work with the owner, Jack Martin, he is professional and quick to respond. He is easy to work with and very knowledgeable. Abbotts is an A plus restoration company from start to finish.

Pa
Review №72

I am very satisfied with the work Preston and Jack did at my house after I discovered moisture in my lower bath and laundry room. They came out a gave me a free infrared inspection and tested my drywall with moisture meters. Turns out, that my upstair shower had a broken drain line, which was covered by my insurance company State Farm. The guys protected my home with plastic sheeting and removed the drywall, sprayed for mold and dried the place out with fans and dehumidifiers. Barry who did the drywall, texture and paint also did a fantastic job. Thank you

Pa
Review №73

I have been the property manager for a large data center over the past six years. In that time with frequency, I might add. I have had emergencies, smoke, water etc. We have suffered from one very large water main break over 20,000 sq.ft. caused by a utility company and two other large losses. This is a very busy place and security is a big deal around here. I have had the pleasure of working with Jack, Mathew and the team at Abbotts. Hardworking, accommodating my clients, so they can get back to work. I didnt know a restoration company could call an insurance company up and get approved overtime around the clock to get me back in business. From working with containment in ultra clean rooms, they do it all. We have had great success with this company over the years. They are our single source for restoration.

Ta
Review №74

I am a real estate agent. I’ve seen A LOT of houses. I recently had a home in escrow that presented obvious signs moisture in the walls. The source of the damage had stumped the general inspector as well as two other Restoration companies. When I called Abbots I was feeling a little defeated. Jack answered and he was awesome! He was able to get out to the home quickly. Not only was was INCREDIBLY knowledgeable, he brought in equipment that no other company had. Jack was able to solve our mystery! From here on out, Abbots will be my first phone call for any home I come across in need of Restoration/Remediation services!

Mi
Review №75

When in need of restoration services, you need a skilled team you can trust.I know first hand how difficult it can be to find ethical professionals with your needs and interest at heart. I couldnt recommend a better team of skilled professionals to get the job done!

Mi
Review №76

Abbotts wasnt my first call. They were the first to pick up the phone at 10pm on a Sunday though. They just did a fantastic job, these guys were at my home in 45 minutes, when everyone else said they would schedule me for the morning. I cant stress enough how much I appreciated that when my house was soaking wet. They sucked up all the water, pulled the carpet and pad and left me with lots of equipment. Just nice guys. father and son.I highly recommend them.

No
Review №77

Amazing people and incredibly professional.

Li
Review №78

Abbotts Fire and Flood of San Diego has been wonderful to work with. They have been honest and reliable working with me and relieved the stress, out of a bad situation. Everything they promise me, theyve deliver. The service is incomparable. I highly recommend them.

JR
Review №79

Jack and his team have been great to work with. I would recommend him for restoration work without hesitation. They obviously have the equipment and the skills to clean and restore properties, but they add a personal touch in their communication with their clients, consultants, and the other parties.

Mi
Review №80

I wanted to thank Abbotts for helping come to my rescue. My house was flooded the other night with water damage. I called other restoration companies in San Diego, but not a one answered the phone at 2am. When I called Abbotts. They were at my house within an hour and worked through the night, moving furniture and pulling carpet to get the water out of my house and start drying. I was impressed by their efforts. They moisture checked my house daily, moved equipment to make sure that my house was dry. Thank you for all your hard work! ( Preston, Pete, Barry and Jack)

Li
Review №81

Our association with Abbotts Fire and Flood restoration goes back many years (starting in Denver, and now in San Diego), in which they have consistently provided the highest quality customer service and cleanup for our needs over the years... Five stars! Bill

Ma
Review №82

Hope you dont need these service but if you do Jack is the guy you want to deal with. Smart guys, well versed in what they are doing, to the point and showed when they said they would each time. I would use them again and or recommend them to any one.

Ge
Review №83

Ive known Jack and the Martin family my entire life, I grew up with his uncle and grandfather, who mentored him building homes on the Jersey shore in the 80s & 90s. I worked with Jr. as I called him for over ten yrs. in the building industry. I can attest to the high quality of his work, his honesty and passion for his craft. They just know how to do things well, especially restoration and people like that.People like having someone treat them fair and honest, thats what you can expect of Jack and his company. The peace of mind of knowing thing will get done right. The first time.George Nagle

Qu
Review №84

When I choose contractors to work with, it is highly important that I work with the best. I am the general manager of a premier luxury apartment building in San diego and I have to rely on those who are experts in their field, on time, responsive to my needs and professional for our residents. Abbotts is just that. I absolutely recommend them for water damage remediation.

Ta
Review №85

While I never wish catastrophe on anyone, if you live in San Diego and need professional help with your flood, fire or really anything that happens in your home or office in a construction form that gives you angst, you will find solace in Abbotts by your side. They have replicated their abilities in the San Diego area and you will not be disappointed. Im a former (demanding) customer.

Jo
Review №86

Recently moved to Point Loma and after a month of living there my dishwasher started leaking. That leak eventually turned into a flood and I needed help immediately. Jack and his team came to my rescue and really saved my entire kitchen and dining room. These guys are the best water damage restoration company in San Diego - very honest and professional!!!!

Li
Review №87

Id like to thank Jack and his team for helping me when my shower pipe broke and flooded my house. They came as soon as they could and helped dry my carpets and ensured I would not have any residual issues from the water. Thanks so much!!

Da
Review №88

I worked with the Abbots team on disaster recovery projects in Florida related to the Hurricane in late 2017. Jack and his team were great to work with, it was a pleasure serving with them.

St
Review №89

The abbotts team came to our house to a huge mess after a sewage back-up and to pack out our home. The basement was full of stuff and to anyone this job would have been overwhelming. You took charge and showed exceptional leadership skills, communicated well with us and exhibited a strong work ethic. As you can see, we are very impressed with the job you did.

Ke
Review №90

Late one night in our luxury apartment building, the unexpected happened. My daughter and I both heard water pouring through the ceiling in our showers. Someone 2 floors above had been smoking and the fire sprinklers were triggered, causing the floors below to become flooded. The fire department was already on their way, but thankfully Jack Martin of Abbotts Fire and Restoration lived in our building. As soon as Jack saw me he came running up the stairs to our apartment and dismantled the shower head and diminished the destruction. Although there was damage to the carpet, because of Jacks immediate response, the situation wasnt nearly as bad a sit could have been! Thank you Jack Martin!

Ab
Review №91

Jack, the owner of Abbotts fire and flood was so incredibly helpful when my neighboring townhouse had excessive mold that was creeping into my home and making me physically ill. He provided immediate necessary air filtration along with other precautions. Jack did everything possible to keep me and my unit safe throughout... Even though the neighbors mitigation efforts were below par. Most importantly, Jack checked in with me regularly making sure i was OK. He went above and beyond. Thanks Jack!

Be
Review №92

After a horrible day of the plumber flooding my house I called Abbotts and was finally able to sit back and relax. They took care of everything from the mess to the insurance claim.

Na
Review №93

To find our rental house a entire catastrophe from a sewer backup was overwhelming. I called my insurance agent to get help only to find out it would not be covered by insurance. I called Abbotts and Jack came out and inspected my house gave me a bid just for the clean-up. While here Jack met with the plumber I called and called State Farm only to have them approve and cover the clean-up and rebuild. Jack ur kindness and compassion has meant the world to me. Thank you:)

Tr
Review №94

I have had the pleasure of working for Jack Martin and having work completed at my home. Jack Martin is superior in his field and expertise. He is honest, dedicated and reliable. His integrity is top notch and he truly feels for his customers and their loss. When something devistating happens to your home or business it is life changing. Abbotts Fire and Flood helps ease the stress of the situation and gets you back where you belong asap. Abbotts also takes on the stress of working with your insurance company, which was a huge relief for me. I highly recommend Abbotts and would refer them every time.

Ev
Review №95

When my office suffered a water leak from another business next door, a good friend referred me to Jack. We were not disappointed! Jack came by the following day and helped prevent further damage to my office.. i .e Mold! Very professional, and all around friendly guy. Thank you Jack and Abbotts!

Jo
Review №96

Abbots, helped my business with a mold problem due to flooding! There were able to come in diagnose the problem and dry out all affected areas! They came on short notice, and were able to ge my business back up and running! Jack was wonderul, he was personable and professional every step of the way. They would be my first call for anything flood related!Thanks Jack and the Abbott family!!

Co
Review №97

We are happy to say we used Abbotts to remediate mold in our home. We experienced flooding in our crawl space in January, after the rains. Unfortunately, we enlisted a company our insurance adjuster suggested.A month or so later, we started to feel the negative health effects of living with mold. We decided to research and hire our own unbiased team to test, sample the crawl and air in our home, only to find out, our home was unfit for human habitation.Faced with live colonies of visible mold in the crawlspace and spores throughout our living areas. we hired Rarefied Air Environmental, who then referred us to the team at Abbotts. The guys at Abbotts did a great job working with Rarefied, providing containment of each area, until clean sampling came back clean from the lab. The idea of taking one room on at a time. Sampling, cleaning, sampling again until passing air sampling, reassured me that each area was free of mold. The very last day, the guys pulled the containments down in each clean and sampled area, like a giant gift of health for us. I want to sincerely thank, Rarefied Environmental & Abbotts Fire and Flood.

An
Review №98

Abbotts is an exceptional company; prompt, honest, hard working, state-of-the-art services. i used them for a basement flood and they got me a bigger insurance settlement than i ever expected, much faster than i could have accomplished on my own. id use them again and recommend them highly.

Li
Review №99

If youre looking for an honest, trusting company, I suggest Abbotts! Ive had the best experience and would highly recommend this company.

Ed
Review №100

Wonderful group of guys always straightforward and reliable wonderful company great prices and the jobs done right the first time and they support our vets never go wrong with that!!!!

Information
100 Photos
100 Comments
5 Rating
  • Address:300 14th St Suite 1603, San Diego, CA 92101, United States
  • Site:https://abbottsfireandfloodsandiego.com/
  • Phone:+1 619-223-1800
Categories
  • Water damage restoration service
  • Commercial cleaning service
  • Environmental consultant
  • Fire damage restoration service
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
Service options
  • Online estimates:Yes
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