Amazing customer service. Fast easy and very helpful. Stayed within my budget and gave me the best policy in it. Tuan Do was friendly and understanding. They speak English and Vietnamese 10/10 would recommend
I have had the best experience here at this State Farm Agency. The sole reason why my experience has been so great is due to Derek. I would like to thank Derek Nguyen for helping me through my different insurance plans. Any time I have any questions, he has always been readily available, and answers my questions promptly and efficiently. But most of all, the reason why I have stayed with this State Farm agency is because I can tell that this agency has trained all of their employees to be sincere and genuine when helping customer needs. This is especially shown in my interaction with Derek. His exemplary professionalism is hard to come by. I can not compliment him enough. Please ask for him for any questions of concerns.
This is my first time here. the staffs here are professional. They respond to question really quick, provide me a clearly information about car insurance.
I had contacted Ms. Uyen Tran-Carr for an updated copy of our Certificate of Insurance (COI) which was requested by our landlord. She immediately pulled up our records, updated the COI and emailed it to the landlord - all within the hour. This is what prompt professional service is all about!!
If youre looking for a quality agency where they can take a good care for you. I suggest you should give them a try 👍🏻
We have had only positive experiences with the staff at Theresa Nguyen-Muths State Farm office. In particular Alex has been helpful, patient and very informative. Im glad we switched to them!
I have been a client of Theresa Nguyen Muth for over 8 years. Every interaction I had had with her office has been so pleasant and easy. They have taken the time to thoroughly look at our accounts and policies to make sure we have the coverage we need and are getting the best care and advice available. They are always patient and take the time to explain everything to you and answer all of your questions. I refer friends and family to her agency and they are always impressed. Awesome personalized customer service, they will be with you for the long haul.
The insurance agents are responsive and are able to answer my questions quickly. The premium offered is reasonable. I highly recommend to everyone.
My first choice is Theresa Nguyen-Muth - State Farm Insurance Agent.Her team is very quick, friendly, and professional. I appreciate Ms. Uyen Tran, her customer service is good and willing to explain clearly any information when I need it. Thanks to Uyen Tran and the staff who have given me a great experience. Keep up the good work.
I have had the pleasure of working with Derek Nguyen recently. I would like to compliment him on his professionalism and knowledge. He took his time to explain to me about my policies. His willingness to work and sincerely find answers to my question has made my experience so easy and pleasant. I have stayed at this agency, due to this very reason. I have always felt taken care of. Thank you for your great service.
Very professional & courtesy; quickly responds & supportive!
Throughout the years Ive always had good, personalized service with Theresa Nguyen and her agency. My claims have been handled without red tape and she has even personally reminded me when my premiums are due. In fact, my body shop manager extolled the value of State Farm.I feel relaxed and confident being in Theresas hands.
Theresa and her staff have been taking excellent care of all my insurance needs for over 20 years! They are great!
I wanted to thank Alex for his excellent customer service. He responded promptly to my requests for the change in my policy. I would definitely recommend this company.
Diana was very prompt in providing multiple quotes for various scenarios and had very efficient follow-through when working on our home insurance necessary to purchase our new home. She worked independently with our lender to take the work out of everything. Beyond that, her quotes were substantially lower than national competitors. It’s nice to know we have someone local looking out for us, when so often you’re just a number with a big provider.
This state farm agency has been pleasant to work with. Every time I call they are professional and always willing to help. I was assisted by Beverly today and she took the time to answer all my questions and never made me feel Im an inconvenience. Keep up the good work
With everything going on in the world, I made the decision to move forward and get all my ducks in a row. I had been putting off getting a renters insurance policy. I spoke with Claire & she helped me understand the process especially since I do have roommates. She was very informative & friendly when answering all my questions. Its great when a process you were dreading turns out to be easy peasy. Claire also helped me understand my current vehicle coverage which I had just been paying without truly understanding what was covered (other company). Great customer service!
I had a chance to talk to Uyen, she is really friendly and helpful. Her customer service is really good, she also explained to me everything and tried to find any discount by any chance. Thank you for making this a pleasant experience.
I had the pleasure of speaking with Ms. Nancy Thai regarding my homeowner’s insurance coverages a few days ago. She was knowledgeable and professional. She took time to explain each of the coverages and pointed out that I may be under insured for the square footage of my house. She explained that the cost of rebuilding a house has increased and recommended that I consider increasing the amount of coverage to keep pace the current labor cost. She was patient in answering my questions and even ran a few quotes real-time to give me options. Thank you Ms. Thai for your outstanding service!
Earlier this week, I called into the office to see if this insurance company would be a better experience than the insurance company that I currently have. A young boy name Twain, I think, he provided me all the reasons why I should chose State Farm, like it would be more expensive than my current, but they are here for the quality rather than the price. It was so refreshing to here something from a different companys goals and what they want to pursue. Unfortunately I wont be a part of it since my income is unstable at the moment, but would recommend it to others.
Weve been a loyal customer with State Farm over a decade. We had a multiple policies for our home and a rental policy. Theresa Nguyen-Muth Agent has a good team members, great customer service, courtesy and very knowledgeable . Were very impressed this insurance agent.. Normally, we have Diana, Derick being assisted most of the time and Trina in claim. They re amazing. We are very happy with their price and service is the best. We definitely will recommend Theresa Nguyen-Muth State Farm Insurance Agent to our family and friends.Jeanie Nguyen and Tri Le
Alexander Jordan was extremely helpful. He had patiently answered all my questions and did such a wonderful job to explained and provided me the best offer to my budget.Call Alex from State Farm should you need any insurance, but not at 3AM :)
I really appreciate Uyen’s help! She is very helpful, friendly, nice and professional! She deserves a better pay rate. Thank you for having her here to help me and let me know how insurance work.
Making the switch to State Farm was very easy, thanks to Nancy and her team. We are very happy that we made the decision to have our auto insurance with State Farm knowing the comfort and good responsive office that has always taken care of my business policies in the past. Thank you Nancy and her staff for the wonderful help
During difficult times, I appreciate that I have an insurance carrier that makes the process very smooth. Nancy did a wonderful job of helping my family during a claim process, and it had made the process less stressful. During times like this, we appreciate Nancy for her knowledge and patience to help us with our claims. She reviewed our policies to make sure we are aware of what we are covered for to protect us. Thank you, Nancy
Nancy was very professional and very courteous, great customer service. She was very knowledgeable and took the time to go through various options and explain each one, so that my dad and I could make the best informed decision. Nancy answered all of our questions and we were very happy with our service. Thank you Nancy!
We have a wonderful experience here at Theresas office. They were able to help me and my family get the best coverage for our business. Nancy helped me in such a delightful time matter, and made the progress very smooth and easy. I recommend this office to anyone who is looking for insurance coverage
Alex Jordan is my insurance agent and every time I call in regard to my policy, I am astonished by the amazing customer service and professionalism Alex has. He always has an answer to my question whether he knows it on the spot or not...he finds it out for me anyways. Calling State Farm and being able to deal with a agent such as Alex is extremely a blessing and is honestly why I value being a loyal customer here at State Farm. We also have the same last name so that’s pretty dope as well. :))))
Nancy does a wonderful job helping me with my insurance policies. She is quick in response and always gets back to me when al the questions I have. The protect me in my home, auto, and rental properties all in one, which is why I love them as my insurance carrier.I appreciate their Vietnamese staff they have. Nancy & Derek always help me whenever I need them. I recommend them to anyone who is looking for insurance coverage
Been with this office for 10+ years and I would never want to move my insurance else where. Nancy does a wonderful going over my insurance coverage in depth and letting me know what I am missing and offers additional coverage for me so I am properly insure.We recommend this office to anyone who is looking in the need of having the proper protection coverage for their insurance.
We had a pleasant experience here at Theresas office with the help of Nancy. She is very informative, patient, and knowledge with the products that she has helped us with. We are thankful to have an agent that is such a wonderful help to always help when we are in the need.
Beverly was great and went far beyond to help me get what I needed. There was a mix up with my name change and I needed paperwork sent by email. I received my email and noticed my name on the paper was my old name prior citizenship name change. So I called back and another worker Dianna answered this time and helped me connect back with Beverly. Beverly reassured me that changing my name wouldn’t be a problem and that she would do it right away and resend the email. She also sent a temporary ID card for the meantime. Very professional and friendly staff every time I’ve dealt with this place.
Alex Jordan was super helpful with setting up my new policy.
Weve had a pleasant experience here at Theresas office. Thank you, Nancy for helping our family close escrow on our home in a fast and professional time matter. We had such a wonderful experience here, with professionalism, and having Nancy make sure we had the proper coverage for our auto & home insurance
So this week I was looking around for auto insurance, I stomped upon this insurance office that look promising and with great reviews. The person that picked up when i called into the office was Tuan, she treated me so kind! It was to talk to her and explain what I was looking for, she was so transparent about the price and really open my mind with the qualities of the product. I might transfer my to this insurance, but I don’t know yet, right now I’m comparing.
From being in SD or even across the country, this office is always speedy and ready to help wherever you are at. Nancy was able to help me in an emergency situation I had, and had made the situation pleasant and less stressful. I highly recommend Nancy if you are looking for insurance. They do a wonderful job.
Nancy does a wonderful job helping me get the best coverage. She helped me with my auto insurance, and brought up the significance of getting renters insurance. She is very professional and fast in what she does. I highly recommend her to anyone who is looking for insurance coverage.
Nancy is very depth and knowledge when it came to insurance products. She always talks high quality of State Farm and made me realize how important coverage was versus prices. She is very responsive and always gets back to me in a timely management order.
We had a pleasant experience here at State Farm with the help of Nancy. We are content and pleased with the service we had here, and we are happy to have an office that cares for our insurance needs. Thank you to Nancy and the staff that has made this a pleasant experience
Nancy does a wonderful job of taking care of our familys insurances. She is very fast and responsive in what she does. We are glad that we have a great agent like Nancy to help us. We recommend Nancy to anyone who is looking for insurance in this industry.
Im very pleased with my recent phone call with Alex Jordan. He patiently walked me through the home insurance policy step by step and provided his professional opinions when answering all my questions and follow up emails. Thank you Alex!
I went into State Farm and spoke with Alex. He was very professional, friendly and informative. I left feeling well informed and that he had my best interest at heart. Will be speaking with him again and would recommend him and this office to all my friends
I met with Alex for a virtual consult recently and he was very flexible with his meeting time. He was very informative and answered all my questions about the insurance options available. I will definitely be meeting with him again in the future.
I left my previous insurance carrier to State Farm only because, Nancy helped me see that i was being under insure, not properly covered, and she helped me realize how important it is to have proper coverage. She is very patience and responsive to me when I have questions. I recommend Nancy as your agent and the office as your insurance if anyone wants to make the switch.
Trina and Diana were very helpful and responded so quickly when I had questions about my insurance. Diana made it very easy for me to bind coverage and emailed all of the documents I needed within a few minutes. I appreciate the quick turn around this office provides. Thank you, ladies!
Diana helped me get a quote that was lower priced and higher coverage than anyone else I contacted. She was also very prompt and knowledgeable, I had a terrific experience working with her and would recommend this agency to anyone!
It was so nice talking to Tuan on the phone! He help me through my questions about Universal Life and other insurances. He was so kind to me through the phone and very patience with me! Thankful for his help
I called this State Farm around this week, and Tuan picked up my phone call and assisted me through renters insurance. It was so educational and very helpful. He provided good customer service!
Claire Wilson was quick to respond, answered my questions clearly, provided me quotes in a timely manner, and educated me on some insurance I needed but did not have until now. I appreciate her help. Highly recommend.
Alex is very helpful and patient. He always answers my questions as soon as possible. Even though I had a lot of troubles about my insurance during this busy time, he still try his best to help me with all the messy parts. I really appreciate his hard work.
Tu Uyen is very knowledgeable and helpful with my policy.
Derek Nguyen is very helpful, When I have any questions He answers and explains it part by part very quickly, His service is amazing. In my opinion He’s the best. I am always appreciated, thank you Derek so much for your help.
Theresas office is blessed with an many abundant staff members. My previous insurances carrier is not even close to what the service this office was able to perform. I was refereed to Nancy in this office, and she always makes sure you are receiving the best coverage for your home and auto. I highly recommend Nancy and her office if you are looking for insurance.
I definitely recommend this office. We had the best experience. We walked in without an appointment and Alex took care of us right away.They seem to have a number of agents working there. Alex was super on top of things and quick. We were so impressed. The whole experience exceeded our expectations, and I would never hesitate to go here. They were nothing but professional and kind to us.I have been a State Farm Customer for 25 years, and this has been my favorite office and most painless experience.
I have had great experiences with Theresa Nguyen-Muths office. Beverly is always extremely helpful and efficient over the phone . All I have to do is call with a question or request and she takes care of it immediately. I highly recommend this office.
Today I called to make a payment, and Twan helped me out with it he was so nice to me! From the beginning to the end!! Great service.
Nancy was such an amazing help! I can in not knowing anything about insurance and she explained everything so well.
I am beyond words on how well this office has helped me start up my policies. Nancy helped me from A-Z from protecting my family and myself with our insurances. I recommend this office and everyone else who is looking to buy insurance. They have a wonderful set of staffs.
Derek si absolutely imagine. During covid time, I has a trouble to pay for my life policies. I contacted to the office and seek for help. Derek helped me to explain my current policies, listened to my situation, and planed out multiple options for me in order to maintain my life policies. Very knowledgable, good customer service and a nice person.
I’m very pleased with Alex. He has been helping me for almost a year now he’s very helpful Always there to answer any questions I may have. I would highly recommended.
Nancy always help me with my insurance. I am grateful to have found someone who is always willing to help me go above and beyond when I need help with my insurance policies. I recommend Nancy and this office to anyone that is the need of help of finding a new insurance carrier.
Alex Jordan is very Nice. He bought insurance for me, and when I had a question, he immediately helped me answer it. He is very responsible. I need such a patient and responsible insurance broker.
I have been a loyal client of State Farm with the help of Nancy. She has helped me start up my account here and it has been a wonderful experience. Everything that is needed, she responds very quickly. It makes the transaction very smooth to know that trust and faith that I have with this company and office.
I have my agent Alex Jordan discussed with me about all my car, house, even the health insurance. He is very nice and easy to communicate! Every time if there is a discount he will tell me at once, and also he tries his best to help me understand different types of insurance and sends me the medical results. I would love to continue to be in touch with him!
Claire was very knowledgeable and was able to give us better coverage while still saving us money on our homeowners insurance. She made the process easy and was such a pleasure to work with that we brought over our business vehicle coverage.
I have been the customer of State Farm for more than two years! Alex Jordan is so nice and fantastic!!!I couldnt recommend him more. Very helpful, educated and strong advocates. Great customer service, speedy follow-up. He always respond very fast! I am a college student, and he really helped me save lots money on my insurance!:)
Lately, I have been thinking of getting a life insurance for my family and I. And because of it I’ve been looking at some company that provide a right policy that will be beneficial for my family, then I step upon this insurance company, Nguyen-Muth State Farm Insurance. When I first called Tuan, the office assistant, picked up and ask me what did I need. I told him, and he then explain all of the life policies that they provided and how each of them work. In addition to that he was so sweet and kind to me, I really appreciate it. After talking to him I ask him to transfer me to an agent to provide me with some of the quotes to compare which one would be fitting with what I need. He then transfer me to Linh who was an expert with those life policies!!!! She was so knowledgeable with it and knew what was best for me after I told her what I needed. I love these two people so much!!! And I would suggest my friends, relatives and co workers to this company.
My agent Alex Jordan is very nice and easy to communicate. Every time I have a problem with my insurance, he is willing to help. It was a pleasant experience.
Claire provided great advice when my wife and I were looking for a life policy to fit our needs and budget. She is a great staff member.
Alex did an amazing job in helping me out! I would definitely recommend him.
This was a very disappointing experience that I endured with this agency. I have been a State Farm customer for over 15 years and have never been left with such a bad taste in my mouth. I requested a refund and nothing was processed on my behalf and then when I asked to speak with the agent in charge Theresa she is conveniently at a conference not on vacation but a conference. I am an executive for a large corporation and my employees are fully capable of reaching out to me and having me contact a customer because customers should come first. Apparently for this agency that is not the case. Everyone State Farm agency I have been with in other states gave 100 times better service than this place. I planned on being a State Farm customer for life but because of this agency I had to cancel my policy all together.
The agent I had was very reliable and helped me greatly.I wouldn’t have been able to do everything I needed without the agent. The agents name was Alex, I highly recommend him and this particular location
Claire Wilson was extremely helpful and went above and beyond to find me policies that worked for my needs. Highly recommend.
I purchased home owner policy from Theresa Nguyen-Muth and I am completely satisfied with the service as well as the support.The price and coverage are very competitive.I strongly recommend using Theresa if you are considering State Farm or at least you can run a quick quote with them to see if the quote is competitive.
A few days ago, I called this State Farm office for a quote and this young man name, Twan(?), he helped me understand the coverage that I will need and what is unnecessary for me with my circumstances. He was kind to help me with of my questions. It was a pleasure talking to him
Hien explained the details about my insurance this morning, thank you! Alex, Beverly and Linh are very helpful and beyond expectation. Thank you all for your help!👍
Tuan was really nice to me talking me through how to quote online for myself. Would recommend it to everyone
They had amazing customer service. Definitely recommend 10/10.
I have insurance this here10 years, they work good job, good servies,when I have trouble my car or insurance I call them, they take care my insurance very good.All Agent they work have English & Vietnam if you dont know talk english .I want introduce the insurance seller. that why I want gift for them five stars
Tuan and Linh were so nice and so professional when I called a few days ago. Tuan treated me with such kindness when he picked up phone and helped me with all the questions about the life policies. After talking to him, he then transfer me to another agent name Linh who know more about life insurance than he does to provide more info. She was so sweet to me! I would recommend my friends to this insurance company!!!
Great price and great service. I have business insurance of many years, Lynn Huynh is really helpful and fast response whenever i need help. I highly recommended with Lynn, she will take care you all
I came in the other day with my girlfriend to get insurance for her car. The visit was fast and easy, Linh was extremely helpful and nice to us, we gave her our information and she was able to find us a better deal compare to other insurance providers we went before. Super happy with our visit.
Theresa and her staff do a wonderful job responding to my questions when needed. Nancy, does an excellent job making sure my accounts are up to date and answers my questions when I have them.This office does more than insurance & helps me plan for future with life insurance, investment planning, and etc. I would recommend this place if you need any of these services.
Theresa and one of her workers, Linh, are my go to girls. Me and my family have been doing business with them for the past few years for our car and life insurance. Their service is amazing! Very informative and genuine. They always makes sure were taken care of.
Ive been with Theresas office for at least 8 years. Very low maintenance customer. However, I recently have an auto claim. Nancy was there to help me. She follows up and call me back at the time she said she would. Thank you Nancy! I would recommend Theresas office to friends and family. They are there for you when you need help the most.
I have an insurance policy with them for more than two years now. And whenever i called in, Derek helped me with a smile. I appreciate how they got out of their ways to help me everytime i walk into their office. Thank you!!
I am a real estate agent, and I loving working with this office, especially with Nancy. The response time this office gets back to myself is impeccable. Their prices are very reasonable and I am happy to be insured with State Farm at Theresas office.
Alex Jordan is the best staff I’ve ever met! Really patient for any question I had. He also reminded me some possible risks I might have for my insurance purchases, and want to make sure if I did it in purpose. I am glad that I can be his client!
Thank you so much, Diana!! My friend forwarded me Dianas contact and I am now so grateful for that! Diana is so nice and helpful. Its my first time getting renters insurance and the prices I found online was so expensive, the entire process was completed online and phone. I still feel sorry about being so annoying sending tons of emails, but she was always kind and explained to me all the parts that I dont understand. And most importantly, the price she provided was amazingly affordable and the entire process was super fast! Truly appreciated!
Great customer service! Diana was quick and helpful. Went in not knowing what plan I needed but she figured out the best one catered to my needs. Excellent service 👍
Alex is super nice and patient. He always answers my questions as soon as possible. Highly recommend him!
Went in to get my home insurance with Linh today. She is AWESOME. Super friendly and very knowledgeable. Got everything setup and done. Left the office a very satisfied customer
I just want to take a minute to personally thank Mauresha Ford for her help. She was professional, courteous, and efficient. Theresas office have taken care of my family well.
Jake from State Farm? More like Diana from State Farm! I needed renters insurance but honestly wasnt sure what I needed and Diana helped me find a plan that worked for me at a great rate. She was very professional and patiently answered all my questions.
If you ever need an agent who wants whats best for you, ask for Linh! She is different than most agents. She will patiently provide all available options and recommends you the best choices. She is also very patient and will not pressure you on making a decision. Whether you are looking for car insurance or life insurance, she is very quick to respond and is very professional at setting up appointments and providing the best quotes. Highly recommended, great service!!
Diana was very knowledgeable and helpful with explaining the renters insurance policies. She was dedicated and helped me get the job done quickly and efficiently. She answered all my questions thoroughly and was super nice. I would recommend!!!
Nancy does a wonderful job managing my accounts in the office. She always answers my questions in a fast and mannerly way. I recommend Theresa office to anyone that is looking for insurance or financial advice!
I was very nervous because this is my first time being in an insurance office, doing my adulthood responsibility. I had to give credit to Dereck because he made me felt very conformable and the process for my payment went smoothly. I am very happy with the service, and will be back soon.
Nancy has been taking over my insurance accounts over the past years that I have been a client of State Farm. I love how theyre very responsive on timing when I have questions that needs to be answer. I recommend their offices for insurance needs, if anyone is looking for insurance right now.
I have interacted with several insurance agencies as well as their agents and Dereck from State Farm has surpassed my expectations in regards to knowledge and patience. I am very pleased with how knowledgeable and considerate he was when working with me. He did not make me feel rushed or less important than any of his other clients.