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Jays Car Repair
1504 Avenida de la Estrella, San Clemente, CA 92672, United States
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Jays Car Repair

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Li
Review β„–1

Id like to give a Huge shout-out/Thank you to Jays Car Repair! I was in San Diego for my sons Box Lacrosse tournament this past weekend. On our 8 hour drive back home, my car began to act up. Kids were scared because of the car trembling. I quickly looked for auto shops near by. I arrived at Jays and explained to the gentleman at the front office (assuming the owner) what was going on. After communicating with the mechanic, he said they would help us to make sure we get home safe. This is hands down the BEST service Ive ever had. Despite them being fully booked all week, they found time to help us. I loved how organized it all was, AFFORDABLE, the communication between both the owner and mechanic, plus their amazing personalities. I HIGHLY recommend Jays Car Repair πŸ™Œ I wish we had something like this where we live! Also, if you have Instagram, let me know so I can follow you guys and recommend you to other friends!!!

Jo
Review β„–2

Came to Jay with an unknown cause of a P219a. A garage previous had incorrectly diagnosed it twice and I was fed up. Within the same working day, they were able to call me and tell me what they thought the problem was. Unfortunately they werent able to help me with the problem, since it would have required them to tear apart my engine. However, the honesty and helpfulness from Jay, and a recommendation to Ocean Breeze, is the only reason my car is running smoothly right now! Not to mention his diagnosis was spot on even though he didnt even pull apart my engine, I would highly recommend them, as they are a trustworthy, hard working shop!

De
Review β„–3

Very good repair shop. They take care of our Prius and civic. We have not had any problems so far and all of the repairs have been reasonable.

To
Review β„–4

Thanks so much for the great work!Make sure to ask for Dominic!πŸ’―πŸ‘¨β€πŸ­πŸ‘

De
Review β„–5

1st time customer here ! At first, I called because I had popped my tire and am sort of new to the area & was a little clueless. They highly recommended Hollys Tires and that was my first high point! Then I realized something was wrong with my coolant tank. Either leaking or just something plain wrong bc I just had an oil change. Dominic told me to stop by and they’d take a look & top me off and we’d go from there. Not 2 days later, my car was sensing that I was out of coolant again. Dominic scheduled me quickly and they had me back driving within the day! Superior customer service! I’m really glad I found a local mechanic!

je
Review β„–6

These guys are great! I’ve taken both my Prius and my Tacoma here and the pricing is fair and they did the work quickly and completely. I used to take my cars to the dealers for service and repairs, but was referred to Jays Car Repair by a friend and have not been back to the dealer since. Dominic, the new owner, is really nice and very helpful. I was really happy to see Jay and Tara sell their company to someone with the same values and business practices they had. It’s hard to find a mechanic shop you can trust to be honest and fair, but this is definitely one that is. I’ll keep bringing my car and truck here for repairs and service.

El
Review β„–7

Vehicle issue was correctly diagnosed and repaired. Accurate estimate, no surprises......

Ch
Review β„–8

Dominic, the new owner, and the team at Jays are incredible to work with! They are always done on time, cost estimates are spot on, and repairs costs are very fair. I have had my share of repair shops, dealerships, and even the big name chains that do oil changes try to take advantage of me when I take my car in for repair or service. I have NEVER felt that way at Jays. The team is friendly, have my safety and the health of my car set as their priority, and their prices were a third of what the BMW dealership wanted to charge me. They have me and my family as clients for life!

Mi
Review β„–9

I’ve been going to Jays Auto for 10 years and they are great. Honest and reasonable!

Ta
Review β„–10

I am Tara, one of the former owners of Jays. I now take my car there. We carefully chose Dom, the new owner because we wanted a local who had our same community based philosphy. The mechanics with their technical expertise remain there. I trust my car with them and know they are open to all communication. The one unkind review below was from someone whose father was a long time customer. Jay charged a diagnostic fee which anyone should expect. It had nothing to do with the new owner who was being trained at the time. Writing a negative review so quickly for a new transition shows no compassion. We are very happy with the change as are all the customers we have talked with.

Ma
Review β„–11

Caution: new owner. Take into account with prior reviews.New owner did not treat us as well as prior owner. Beware change of management and now philosophy it’s not about treating client right.Management needs to check in with client on amount you want to spend before presenting oversized assessment charge.

Br
Review β„–12

Great experience at Jay’s with my Subaru. The new ownership is professional and very responsive. Great to see they have been able to maintain the quality and value Jay’s has been known for.

Pa
Review β„–13

Best service ever

K
Review β„–14

Family has gone here for years. Great service, honest work, fair prices. They also tend to work fast and usually beat the time estimates they’ve given me.

Se
Review β„–15

Excellent, knowledgeable mechanics and nice enough front desk staff. Note that the front desk woman can be a bit defensive but Ill definitely be back here when my car inevitably needs more work done.

R
Review β„–16

Great people. Honest service.

Ke
Review β„–17

Wonderful and honest. No BS. They want your car to work. Good price. Recommend call for appointment. And they are awesome if the check light goes on. And that is free.

No
Review β„–18

Great service. Family owned. Does amazing work. 😊

Br
Review β„–19

An honest shop, with courteous employees, fair pricing, and no up-sell. I have moved around a lot, and always dread bringing my vehicle to a new shop (anticipating the condescending speak and assumption that I know nothing, with the inevitable up-sell). Jays came highly recommended by a local friend who has been a customer for years, and I will pass that recommendation to anyone else I know that needs service or repairs. I was impressed, and will be a repeat customer.

C.
Review β„–20

I have been coming to this shop for over 12 years and till this day I have NEVER EVER EVER EVER EVER have gotten the Jiffy Lube experience where they try to up-sell me repairs after an oil change.I had to go to a different mechanic recently because Jay was booked for the week (hmmm I wonder why) and of course this other mechanic told me about this, and that, and to fix a, b and c, and that I needed to replace x, y, and z.If you want honesty, and you car serviced and repaired fairly without the worry of being freaked out about repairs that dont need to be done, go with Jay!

Da
Review β„–21

I cant say enough good things about Jays. I had never been there before but after reading all the wonderful reviews I decided this was the place to fox my car. They repaired it in the same day and were very honest and resonable price wise. I would highly recommend to anyone looking for an honest mechanic.

Ge
Review β„–22

Jays should be a 6 out of 5. Im serious. I called and said I needed rack & pinion and the first thing Tara said was Really? thats unusual. What are the symptoms? My Toyota has been dealer-maintained so I didnt know. I called the dealer back and they said PS fluid was leaking. Tara said to just bring it by and theyd assess. Jay let my husband look under the car and showed him everything was OK & what it would REALLY look like if we needed rack and pinion. Jays saved me $1600! My husband and I will be customers for life!

Au
Review β„–23

Needed an oxygen sensor replaced in order for me to be able to pass smog. Scheduled an appointment that week. Brought it in the morning and got it back with a passed smog check that afternoon. Great price too, it was $300 less than another estimate I got from a different car repair place.

Ki
Review β„–24

Fast Friendly Affordable Reliable Service

Ge
Review β„–25

We have had Jay working on our cars for the last 25 years. He is honest, capable and always does his best to squeeze us in for an appointment. He is trustworthy.

To
Review β„–26

My wife and I have been going here for years. They are honest and great mechanics. Two thumbs up.... .

Do
Review β„–27

Honest, reliable, quick service. been here twice and left feeling very satisfied that he fixed my car at a rate that seems more than fair.

Br
Review β„–28

Best most honest car repair shop. They take care of you like you are a long time friend

Ky
Review β„–29

Took car in for a pre-purchase inspection. Jays found a way to squeeze in my car at the end of their busy schedule. They seem very down to earth and accomodative. The inspection didnt last the full expected 30 min so they prorated the final cost. Awesome! Will plan to use them in the future

Br
Review β„–30

Jays an honest mechanic. Been going to him for decades. None finer. Saved me a lot of money over the years.

Ar
Review β„–31

Good service, great prices.

Yo
Review β„–32

Reasonable and timely.

Dr
Review β„–33

Excellent service and care!

Co
Review β„–34

Thank you, Harvey!

Information
6 Photos
34 Comments
4.9 Rating
  • Address:1504 Avenida de la Estrella, San Clemente, CA 92672, United States
  • Site:http://jayscarrepair.com/
  • Phone:+1 949-492-7990
Categories
  • Auto repair shop
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8am–5pm
  • Sunday:8am–5pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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