user
Access Key & Security
6644 San Pedro Ave, San Antonio, TX 78216, United States
Appearance
Access Key & Security

Comments
Ja
Review №1

9-25-21, First time here & I was blown away! Came in for some mailbox keys, Brandon told me the price, I told him to make 2, whole process took 2 minutes tops. Very quick, very professional, & very polite. Super highly recommend this business!

Mi
Review №2

Great staff very friendly and super reasonable prices. Thank you for erasing the MyKey on my car.

Na
Review №3

Awesome service!!Was referred to Access Key & Security after losing my car keys and needing my new key cut and programmed. They didnt disappoint!! The service technician was on time, quick, and very nice. Pricing was fair and affordable. I was left very impressed and will definitely be recommending Access Key & Security to family and friends. Will keep them as my Go-To for future services!

JE
Review №4

I highly recommend Access Key and Security. I was recommend by my Mechanic. They are very Professional, friendly and quick. They have my business from now on and I will refer them as well. If you need anything Brandon and Zach will take care of you. They are the best.

Li
Review №5

Thank you soooo much for saving me when I was in a bind! They guys took great care of me. Sent someone right away and were fair and honest on the price. I took a business card so I can recommend to my friends if they ever get locked out. I love that they can do other services also. I was thinking about getting security cameras put in and these guys so happen to do that also! Score! Again thanks so much for Rescuing me.

Os
Review №6

The dealership I work for uses this company. They answered all my questions and helped me with a really good lock. A+ service! Fast, friendly and reliable. Im gonna start using them for myself personally.

Wi
Review №7

Sam is a good friend l have worked with him since 2001 for a couple of years he is and experienced in the field of security

Ch
Review №8

High quality key copies done super fast!

Jo
Review №9

Access is simply the best key shop around. I have been there multiple times and on the last visit I had to do multiple Honda keys. They gave me a nice discount on the extra keys and save me at least $80. They are professional but also really nice and do the job quickly. They cut, tested the keys in all the locks and programmed all the remotes in maybe a half hour.Highly recommended.

Ge
Review №10

I was referred by Certfied Auto Repair. Jake came to me since my car was disabled due to my car no longer recognizing my key fob. Jake was polite and helped to troubleshoot the problem instead of assuming an issue and recommending an expensive repair. He was able to make a new key and program a new key fob within minutes.

Sp
Review №11

Great place with great service. Been there multiple times for security keys for my Honda and they always cut them, verify they work on all the locks and program so the fobs. Make sure to bring ALL your keys including the valet because they have to reprogram the car and need all the keys on hand. Id forgotten in my first trip so they just casually told me to come back anytime soon and theyd get all they rest done, which they did with no hesitation.Really appreciated the discount for getting multiple keys cut and they are not only the best Ive been too, but they are consistent, friendly, courteous, and personal. Highly recommended.

St
Review №12

I had Access Key & Security cut and code keys for my 2017 Kia Sportage with proximity keys. They were friendly, knowledgeable, and competitively priced compared to the dealer. I would certainly use them for any automotive key needs.

Da
Review №13

They did come out promptly for a key replacement and program, however the vehicle has not started since they came and replaced the key the technician knew the car did not start and still left I was thinking it was due to other mechanical issues however it’s two months l have taken it to the mechanic and to the electrical shop only for the vehicle to be at the dealership now and they’re saying that the car is not starting because it needs a new key and programming I thought I had just paid for that. I did reach out to access and no one had returned my callThis is NOT the first time hearing from me ..maybe you yourself.. and now that you say there is a 90 day warranty only makes me more upset because I called and spoke to someone within my 90 days and nothing was done..I was told there was a 30 day warranty . I just called and spoke to someone yesterday and they said they would call me back about my Mitsubishi Galant .that they needed to contact the technician that originally came out.. and they car battery was dead when the technician came out so why would he try and program a key like that if it needs a full charge.. I’m still waiting to be contacted my number is on file

Lo
Review №14

They could do what we needed. A little pricey.

Ja
Review №15

I received Great service from this company, thank you to Jake he was quick and professional. 👍🏾👍🏾👍🏾

Br
Review №16

I needed a new key fob and program. They charged 1/4 of what Toyota wanted and took 15 minutes to program. Works like a charm. I highly recommend.

To
Review №17

We have a 1934 Model A coupe and had lost the keys.... I called several companies and I have to say that the gentlemen I had the pleasure of speaking with were absolutely amazing! Brandon was so friendly and helpful on the phone and when Cody showed up to make the keys he was such a delightful and polite young man I just can’t say enough about how happy I am with their services! They had the best prices and best customer service out of 11 companies I had talked to! Thank you again for your help! I will recommend y’all to anyone needing any type of key services! Y’all are awesome!

Jo
Review №18

Had to get a new remote key for our new used vehicle. Went to Access Key on a referral. Very courteous staff. Matched original key,cut it,programmed it in no time. Very happy with the service!

ba
Review №19

Excelente service good people

Wi
Review №20

Very good service, professional and friendly staff. I only waited 20 minutes for a spare key to be programmed.

Ec
Review №21

Brandon was awesome. Soon as I came in multiple individuals greeted me and put effort to assist me.The prices were perfect and the service was very fast.Thanks again Brandon and to Jake for phone customer service

Is
Review №22

Great service! Quick and friendly. Highly recommend

Ja
Review №23

Newer cars now have “chip keys” or “transponders.” Ford Dealership: $64 to carve the key and $140 to program. Access Key: $75. Fast Friendly service.

Ra
Review №24

This guy couldnt help me, but was willing to go out of his way to try, Ill go back if I need them.

Wa
Review №25

Just bought a new key fob from this business, within just three weeks, the keys were not able to lock and unlock the car, and couldn’t set the alarm. Went back to get it fixed twice and still isn’t working again. Customer service is terrible. Save your money and time. Just wasted $145

Fa
Review №26

They struggle for awhile with two men present, although they showed up on time. What disappointed me the most, is the price quoted by phone and the amount charged at sight with a $20 difference. I felt obligated to pay

Ra
Review №27

They were the only ones that answered my call. I even called Cavender Land Rover for help, they were not helpful at all. The locksmith was very knowledgeable, courteous, and patient. I recommend them.

Ru
Review №28

This is what I might expect.They have practice locks out.But no picks, I prefer the bogata rake.But this is a lock shop.They do a lot of automobiles.That is easy.

Ro
Review №29

Whenever I have a security or lock problem this is the place I go and been doing so for a long time. They are pros without being stuffy. Prices are reasonable too.

Li
Review №30

The customer service received was OUTSTANDING! Access replaced my Infiniti key fob for a much better price than the dealership. To no fault of their own, my key fob didnt operate properly and I had to make a second trip to Access. Kudos to Brandon who listened to me (the CUSTOMER),was very patient, and provided TOP NOTCH customer service; he even followed up with me to ensure my key fob was working properly!!! Thank you!! #verysatisfiedcustomer

Br
Review №31

This place is the best ! As soon as I got off the phone with them they sent someone out ASAP! Jake was very polite and knowledgeable with helping me get into my car and making a new key for me. I definitely recommend this place if you need a replacement key or if you just need to get into your car. Also saved a couple hundred if not more by going with them.

Jo
Review №32

I needed a replacement key with transponder for my car. They said they could move the chip to a different key or make a duplicate. We made a new one and Im keeping the old one as a spare. Total cost: $81 and 30 minutes. Great shop.

Ta
Review №33

My key fob is the kind that is stuck to the actual car key and the dealership wanted to charge me $300! to fix it because the unlock button was not working. I got in touch with Access Key and they were HALF the price. They were very quick and I was in and out in 15 minutes. Im VERY happy.

Da
Review №34

I thought it was too expensive but it ended up being worth it. Nice guy😊

Be
Review №35

Awesome experience. Tech showed up within the hour and was completely professional. I will 100% recommend this company.

Bo
Review №36

I foolishly locked my house keys in my truck box. Drove here on Saturday morning and they opened promptly at 9AM. I walked in, explained my situation, and they had my truck box opened in record time. I think my complete visit took 10 minutes...and that’s with arriving 5 minutes before they opened.Great experience and very knowledgeable staff. I highly recommend these guys.

E.
Review №37

We had a lock come apart inside an exterior door that could not be removed from hinges. Access answered our phone call in a very friendly and professional manner. Ken arrived within an hour. Very professional. Highly recommend.

L
Review №38

I needed a key cut & programmed for my car. I was in & out within 30 mins of arriving. The staff was friendly & very courteous. The price I paid was more than reasonable for the service that I needed. I would definitely recommend them & will go back if I ever need to.

Cr
Review №39

Very professional very good price they helped change my key and locks to my car I can’t remember the name of the guy who helped me but he was amazing super patient and professional definitely recommend them they did an excellent job !

Ma
Review №40

Awesome place, very knowledgeable and fast. Went in needing a replacement key for my Dodge Ram. The gentleman knew right away the problem and had me on my way in no time at all.. will definitely be back with any future key needs. Thank you so very much for helping me out.

fe
Review №41

Amazing service. Prompt and professional. Thank you Jake!

Fe
Review №42

Great service and very helpful staff

Ed
Review №43

Bedded a deadbolt re-keyed. I was able to take the lock in to them and they had it re-keyed in less than 15 minutes. The cost was very reasonable and the staff very friendly. Highly recommend them.

Pa
Review №44

Quickly made extra keys for my Van. I sent a friend and He a l.j so had an extra key made for his Truck. Very satisfied

Ve
Review №45

My husband went to this establishment and in his words, greeted promptly and courteously. the young lady was fast and accurate. She promptly went to our Buick and checked to see if all was ok. we will continue to do business with this company.

Ja
Review №46

These guys got the job done right. The turn-around time exceeded my expectations for a fair price. Highly recommend.

Th
Review №47

I was in there Saturday to have 2 keys made for my truck. They were fast and friendly. I met the owner Sam who was also working on a Saturday. Definitely recommend.

Ja
Review №48

They fixed the button on my key fob with ease. didnt charge arm and leg. Way more easier than getting new key fob for vehicle.

RB
Review №49

Just had a second key made and the service was great. They are informative and not pushy. Very friendly and helpful. We will come back again in the future.

Pa
Review №50

Used these folks for a key recode on an ignition lock cylinder, they were fast, professional and courteous. Will use them again in the future. Had an issue with my card and the owner offered to let me take the lock and come back when my banking issue was resolved. Thank you for the help guys.

ME
Review №51

Couldnt be happier! I went for my truck key to be duplicated and reprogrammed and ended up having a few other issues with other kicks like my toolbox in my truck taken care of!! Highly recommend.

Da
Review №52

Paul with EZ Lockout gave me a phone number to Access Key to replace a lost car key. They were able to help my wife with a new key to our van. Highly recommend this company if you need a key made.

La
Review №53

I purchased a 1952 Chevy Pickup, but the door locks were worn out, and I couldnt safely lock it from the outside. I called ELEVEN different locksmiths and no one would touch it! Finally called Access Key and they said bring it right it! An hour later, locks are done! Thank you all so much for being so helpful with my classic truck!

Jo
Review №54

Great customer service over the phone and in person 👍

Yv
Review №55

It was 286 for a key fob. Hope to never lose keys again. Good service, waited about 2 hours for the key to be ready and programmed. Had to get the car towed to the location from a tow truck company on a Sunday night and wait for the business to open on Monday morning. It al worked out.

To
Review №56

Excellent. Service and saved us a bunch from what the dodge dealer wanted.

Ke
Review №57

Thanks to access, my problem was solved in minutes.Jaime arrived on time with a smile, was able to diagnose the problem and provided me an affordable solution. They are my absolute go to for keys now and will definitely recommend to anyone who needs quality work at an affordable price

Ir
Review №58

Great place good people fast and reliable!!!!

Ma
Review №59

The folks at Access Key and Security are extremely competent and give you service with a great big smile. Sarah is such a sweetheart and definitely knows what shes doing. Sam, the owner, is a great guy. I highly recommend doing business with them!! Lyne

Ch
Review №60

Courteous staff, that promptly greater me upon arrival. They were able to quickly cut and code my key. Staff was professional and all presented with positive and upbeat attitudes.

As
Review №61

Great service! Installed a new battery for my key and verified it was working before I left the store.

Ri
Review №62

Great service, a perfect 10!!!

Ju
Review №63

Cody Reutov was very fast and did Avery well done job.

Ro
Review №64

These guys are excellent! They were very knowledgeable and helpful. They had what I needed in stock for an older model car which actually surprised me. How convenient!! I will remember them and use them again for sure.

Ju
Review №65

My parents (Armando & Susie) had issues with their car and Cody R. Did a fantastic job of taking care of their vehicle needs. We greatly appreciate it!

Av
Review №66

SO helpful. Able to get the job done!! Provided and programmed remote entry key fobs while I waited after horrible service from other locksmith companies around town failed to do so . I wish I would have started here! Very respectful, professional, honest and fairly priced. Access Key and Security has earned my business from here on out!

Ma
Review №67

Good place to go to get a good price for keys that would normally cost $300-$400 at the dealership

Pe
Review №68

Excellent service and very friendly. I was there for a spare key with chip. It took less then 15min.

ar
Review №69

This place was amazing a one two three shop had a new key programmed and cut plus a remote they did it in 10 mins l recommend this place for sure

Cl
Review №70

Mr. Salvatore, is a professional key guy who cares about Students and Military. I paid a little more than I expected to replace a new remote key, but it’s worth it after meeting him. Go get your own key at this place NOW. Also, tell him Claude said hi 😀

Ch
Review №71

I love this shop anything you need done they have a guy there for any job you need done fast and experienced and great prices thanks access key keep up the great work

Ma
Review №72

Drive from one hour away. They had to order a part to make another key. Dealership sent us to this company. Gave them my number and address so when part comes in. So its in. Drove back on Saturday they are busy can not find order, then they do manage to find part. So they get started.and complete new key.

Jo
Review №73

I have used this company in the past to change out the locks to our office. Called same day and came out within the hour. Did a great job!I called to see if they could make an access key for one of our company trucks, they will be here again within the hour.Fast reliable service! 5 Stars!Prices are reasonable!

Fr
Review №74

Friendly professional and reasonable. Highly recommended.Thank you!

Br
Review №75

Fast service, keys made right the first time!

dr
Review №76

If u need duplicate car keys or you lost your car keys . This is the place to go. Home depot was more than 10x as much for my non-chip key and the closest competitor was 6x as much. I tried several shops this one had LOWEST PRICES and everyone in the shop was very very friendly . GREAT CUSTOMER SERVICE. FAST!

Pe
Review №77

Terrible, rude and unhelpful customer service. Assumed I didnt have a pocket card from the DPS. I will never recommend this business to my customers.Probably provide decent Locksmith service.

Review №78

The worst service ever ...The guy that cut my key ruined the blank I took in to get my key copied and took three days to mess it up in the end .

Ch
Review №79

Excellent, experienced and very friendly service!!

Mi
Review №80

After requesting somebody to come unlock my truck they had gave me an ETA of 30 minutes, it was over an hour and a half wait time. I understand there can be delays but there wasn’t much communication and once the person arrived and got my truck unlocked I asked if it was possible I can get a discount being that I waited for more than triple the ETA. Instead of being generous the dispatcher was rude and said REALLY?? He was very unprofessional.

Sa
Review №81

Prior to calling access key I took my car to a dealership to make a key. They could not make me one. Cody came out and went above and beyond to help me get a key that was for my car at a fair price. If you need anything key related call them before wasting money.

Pe
Review №82

Went to get a car remote programmed and they couldnt do it, but said the remote I had was bad. The dealer had no problem getting it to work. They didnt charge me, which was very fair of them, but werent able to do the job properly.

Gi
Review №83

Highly recommend. Randy came out to my home to program my new fob keyless remote. Took only 15minutes and reasonable price.Im one satisfied customer! Will use again if needed.

Ab
Review №84

Great service and staff.

Ir
Review №85

I called Access Key on Thursday requesting a new remote and key for my car. The lady taking the call told me the price and said the remote/key would arrive on Friday. She re-assured me that a technician would come to the house on Friday to program the car & key. I waited all day Friday and I never got a call so I called them Friday at 5:00. That same lady told me that the key had arrived at 4:00 p.m. and it was too late to schedule a technician. I again, was told that the technician would come by on Monday at 8:30. Monday at 8:30 a.m. no technician and no call from Access Key. I called them at 9:00 a.m to find out the status. I got nothing but poor excuses, technicians not showing up for work due to food poisoning etc. I had to threat then with a bad review before I got any help. Finally, around 11:00 a.m Salvatore Tornabene arrived and in no time, the job was done. Salvatore was very professional and apologized for the mishaps ( even though it really wasnt his fault.) I probably wont use this company again but its nice knowing they have decent technicians.

Do
Review №86

Ive been using Access Keys for 25 years for my property management business. Awesome service, fair prices. I wont use anyone else.

Vi
Review №87

Quick friendly service

Gu
Review №88

Another big bell-ring on a company who super impressed me with their product knowledge and customer service.I came to this store by way of needing a replacement key for my Kymco Like 200i. It has the type of key with teeth on both sides. The factory keys were flimsy and one broke off in the lock to the storage area under the seat a couple of days ago; this was a tragic story for another time.I met David who worked at Access. Within four sentences we were already joking. The sense of humor in this shop is definitely dry (with hints of oak and vanilla) which I like.I told him about the key breaking off. Without me asking he volunteered to help me with this problem also. He took my key and let me know it was indeed unusually shaped. This usually is what someone at any other store says before they hand it back and say, go to the dealer, not David.After a couple of minutes he had a few different blanks he thought might work.He went outside with me in tow. He tried each key in the ignition and the ones that worked he tried in all the other locks, very thorough. After going back in to make the keys (I wanted two) he went out each time with the key he made and tried all the locks again. Very impressed. How many times have I bought keys that didnt work? A lot of times.Once we finished with all the new key business he went to his truck and got out a genius set of tools to try to get the little key out, nothing worked.Went back inside to pay and David kept searching for the right tool. His brain whirled to the right answer in the mental roladex. Soon after he used a very small drill bit to disengage the key and he pulled it from the lock. My bike was secure again and I had two solid keys with no more worry.And it cost less than a ticket with popcorn and a drink at the movies. The last time I went that is which was about 4 years ago.I will definitely be back. I will definitely tell others. I hope you all definitely do the same. Keep a good small business not only open with your business but they should be given a chance to thrive.Good job Access and thank you David.

Ga
Review №89

Fast good staff. Fair price.

Ma
Review №90

Access key went above & beyond to take care of a key i needed for my truck. Anthony Tony did a great job fixing an issue i had as well. Great people

Ku
Review №91

Great place if you need locksmith service go here staff friendly knowledgeable prompt.

Br
Review №92

Not only did they change the battery in my clicker, but also showed me how I can do it myself what type of battery to buy. Awesome, in and out in 15 mins! Friendly service

An
Review №93

Prepare for entitled attitudes and no help from the staff. Do you own research before you enter they wont help you.

ti
Review №94

Guys had to custom build a key and did it in less than an hour works perfectly

Ja
Review №95

Needed a new key programmed for my truck. In and out in like 10min. Great service.

Fr
Review №96

Super fast service, Good people I will use again A++++

te
Review №97

They were helpful and nice enough but key copy does not fit my front door lock. Its not the right style and wont even go in. Cmon guys...🤔

ba
Review №98

Completely unprofessional, they dont deliver on timelines at all and make excuses. Its apparent by there prior responses to paying clients, that they have no idea how to run a business or problem solve. They have mocked and ridiculed their unhappy customers. There are lots of other options out there. I used Arrow Key to correct the issue they couldnt resolve. Looking forward to the excuse they will offer up in their rebuttal to the review!

Do
Review №99

Brandon was on the spot programming my new keys. Even when the dealership could not. He was very prompt and very professional.

dn
Review №100

Customer service needs to be addressed by management. Young girl working there needs to learn hygiene etiquette and how to multitask. After ten minutes of walking in and asking her if they could make me a copy of set of keys, I had to ask for my keys back, while she was rubbing my key ring around her mouth and talking to her coworkers and answering phones, helping everyone else there but her only customer! Went to other key shop by Northern Tools and was in and out in 5 minutes!

Information
35 Photos
100 Comments
4.1 Rating
  • Address:6644 San Pedro Ave, San Antonio, TX 78216, United States
  • Site:https://accesskeyservicetx.com/
  • Phone:+1 210-829-5397
Categories
  • Key duplication service
  • Locksmith
  • Safe & vault shop
  • Security system supplier
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:8am–5pm
  • Friday:8am–2pm
  • Saturday:Closed
  • Sunday:8am–5pm
Similar organizations