After trying to use Geek Squad to repair the computer I bought at Best Buy and watching them fail utterly to impress I looked up computer repair and Found James.Without having the send my computer away for weeks he was able to identify the problem and fix my computer. The only delay I got was that a part needed to be replaced to which James informed me of the part and even forwarded to me where I could purchase it, letting me be in control of my computer repair. Now my computer works great and is back to where I need it and through the process he was great making himself available for questions or concerns even after finishing the repair, at no additional cost.I do recommend calling ahead of time as he seems to have recently changed address and has yet to update it. The number listed is a cell number and can receive texts as well.
I am so glad I found James. Wifes computer starts having problems and I tried to do a factory reset after backing it up. After removing Windows, the computer locks up requiring a BitLocker key that I did not have. No bypassing it. Talked with my tech friends who said I was going to need professional help. I explain the issue to James and he assures me that he can fix it at a low flat rate. I took it to him on a FRIDAY NIGHT and he has it ready for me the very next morning. It works better than I can ever remember it working and the WiFi issue I was having was also completely resolved. I am very happy with the results, price, and timeliness. I doubt any of the big stores could match this. James will be my first call any time I have a computer issue.
James has worked on 4 laptops for us in recent weeks and we couldnt be happier with his work, his prices or his professionalism. Plus, he did all the right things where COVID-19 is concerned. Safe pick up, drop off, you name it. Im responsible for around 60 -70 computers where I work and I feel very blessed to know that if something goes wrong with any of them well have James in our corner.
Wish I had the same experience as others who rated Jame 5 stars. Met with James for him to have a look at my laptop and was instructed to purchase a new screen. Called and texted him to drop my computer off to have new screen installed and he was unreadable for two days. Finally got a text back late on a Friday night and arranged for a drop off on Saturday morning, he was unavailable again and did not respond until Tuesday. Not a very professional way to conduct business. Took my laptop elsewhere only to find out there was nothin wrong with the screen but instead the housing compartment the screen sits in.
James is great! By far the lowest cost of anyone else in town to replace my laptop screen. James was quick and professional. The replacement screen that came in had some minor scratches I didn’t even notice, but James insisted on replacing it with a new one. He did the reinstall as soon as he got the part and was done same day. I highly recommend anyone to go here for any computer repair service. 6 stars.
Brought my laptop in for battery replacement that Best Buy said would take them 2 weeks to fix, ACE did it in 2 days for $20 cheaper. In addition they cleaned my laptop for free.
My laptop is a Dell Inspiration M731R and it is about six months old. I was having an awful time getting it to do anything before it would stall or lock up. I feel very fortunate that I found Affordable Computer Expert because their service is absolutley wonderful. My tech took my computer and completely brought it back new again! Turns out I had over 900 malware programs running which made my computer useless. He even helped me retrieve expensive software programs I though were lost. He took the time to go over everything he fixed and gave me pointers on how to avoid some of the ways these bugs get into a computer. He installed software to protect it from happening again. No way I could be happier with the outstanding service and very, very reasonable charges. I like to get on my computer and do what I need and get off. If it doesnt work I have no clue how to fix it. Affordable Computer Service is quick, knowledgeable, and treat you like a friend! They were a god send!
Just recently took two of my PCs to him and he did a great job. He is very professional and very reasonably priced. My computers are working great! Ill go to him again.
We used Affordable Computer Expert for our business computers and were very impressed. We have used several computer repair companies in the past; this was by far the best. They were very professional and very efficient. They removed virus, set up a new network printer and answered all of our questions in simple terminology. We will use this company from now on !
Excellent service and most certainly affordable. Unlike most computer repair businesses, James charges by the project and not by the hour: no three-hour-charges for a 20-minute job! He is up front about everything he intends to do and maintains regular contact to provide updates regarding the process. James is super friendly and explains things clearly. You will not be disappointed!
For years, I have taken several computers/equipment to Affordable computer expert and their level of service only has gotten better. This last time around I was going to travel and didnt expect to get the computer back the next day, but Affordable computer expert made it happen. They have the best customer service, and truly care about their clients. I will continue to take them all the equipment for my self and my office without a second thought.
James is by far the best computer expert Ive met. He did an awesome job on my 5-year old laptop for the third of the price from other computer shops. He made it run better than when I had it brand new. He also did this in a fraction of time. He let me test my laptop right there and then to see if it suits my liking before paying. Also, the customer service that he provides is outstanding, hes not trying to make a quick buck off you. If I have an option, I would give him 10 stars. I would definitely recommend him to friends, family, and anyone who needs their computer fixed.
James was such a pleasant surprise. We had taken our computers to other repair shops that charged huge amounts of money and would lose our data or not actually fix the problem so I was skeptical when I saw someone advertising as Affordable.He managed to not only turn my 8 yr old hunk of barely functioning plastic back into the computer I am using right now at nearly the same efficiency of when I first bought it but he was able to replace my dads laptop keyboard and fix his functionality issues. Best of all it only took 3 days for each project and cost much less than we had been quoted anywhere else.We plan to bring my moms system in probably next week and I will definitely be recommending him to all of my friends.
Just recently, my girlfriends mother was having a problem with her computers battery, but he fixed the problem quickly and efficiently. He was thorough with his explanations, and taught us how to prevent any more damage. We had given him a short notice, but we were extremely appreciative when he got the work done faster than we ever expected. He was professional, but also friendly and reassuring. So far, we are happy with the results. Id highly recommend him to anyone who needs good quality work on their computer for a very reasonable price.
What an incredible experience. James is the greatest. Fixed my crashed laptop and helped me with my new desktop build. I have referred friends and they had the same outstanding experience. Professional and polite, no job is beyond his skill level. No one can compete with his prices and as he solves any issue. Best service ever!!!
James is awesome! Not only is he fast and affordable, he takes the time to walk you through any questions you may have. He goes above and beyond for his customers. I definitely recommend him to anyone seeking computer advice or repair.
Mr. James has the best affordable prices and goes above and beyond for his client. I strongly recommended this gentleman as he is fast and gets the job done right the first time! Definitely will do business with him again.
Amazing service, every time! Affordable and very pleasant to work with. I have sent plant of computer work to him. And I would highly recommend him to friends, family, and business. Couldnt be happier with my experience!!
My wife and I had them come to our home and work on a long list of problems we were having with both of our computers. The man who came was friendly and very smart. He fixed every problem one by one and left us very happy. The cost of our repair was super low! We would definitely recommend them to anyone with a computer. The Best !
Excellent service for a good price! Recommend
I was told at a big store that it was going to cost over $300 to fix my computer. I then found James in Google. He is a very professional and honest guy. He gave me a complete analysis of what was going on with my computer and the different options that I had to fix it. He fixed the problem and also made it more efficient than it was brand new! The best thing - it was all for a super reasonable price. I highly recommended James to all my family and friends for any computer issues.
The service I received from Affordable Computer Expert was nothing short of outstanding. Very professional, affordable and because I got in contact thru the web site I received a Free case cleaning. Highly recommend Mr. James of Affordable Computer Expert.
We like this company a lot ! We brought our laptop to them because it was slow and full of pop ups and virus and God knows what ! The next day our computer was ready to go and works better than we can every remember. They even cleaned the screen, lol. Wow, we are customers for life !
I have used Affordable Computer Expert for years now. This is the only company I trust to work on my PCs. They have flat rate pricing and always finish the job in a 1-2 days ! They have always impressed me, I think they will impress you too.
Excellent service, professional, friendly. James takes the time to explain what he did and why; he gives tips on how to avoid problems and, as the company name says, is always Affordable. I strongly and gladly recommend James service.
Recently my laptop picked up a virus. After going thru the usual Fix my PC downloads, and free this and fix that, it made my situation even worse.I called a number of places and it was always 3, 4, 5 days before they can get to it. I work out of my home and down time is not an option. I called Affordable Computer Expert and he understood my sense of urgency to get the issues resolved immediately. He had my computer for less than 24 hours and removed all the viruses and mallware I picked up. It is running like the day I took it out of the box.Will I go back.......Absolutely.Thank you Affordable Computer Expert!
Fast, excellent, friendly service at a fair price. I will definitely use James again.
My Computer was a mass, didnt know if James could do anything with it since its anold HP, but he did get running again. And cleaned up for me also. Thanks JamesGod bless you.Janie Rodriguez
Told me that “mobile” services were available to pick up and drop off my items which I opted in for but my items were never picked up so I had to drop them off myself. Once the job was partially completed he never offered his “mobile” services to drop off my items. Very misleading and unprofessional.
James helped me again in taking care of two more computers I needed assistance with, his service was again great and complete in the short time frame I needed.