I’ve been seeing Jakob for YEARS and he never disappoints. There were a couple years I moved away and was forced to start over with someone new in another state, but that didn’t last long. I’ve ended up waiting to come back home and make sure I have an appointment with him because no one does color and highlights like he can. I’ve always received compliments on my highlights my whole life thanks to him. He is the best! He’s been with me through all my hair color phases and delivers every single time. If you’re considering color or highlights, please see Jakob! I’ve been all over the US and still always come back to him.

I have followed Jila here from the Ingram location as she is my only trusted go to when it comes to knowing curly hair & bangs! Perfect always, yet her kindness & dedication to your specific requests are the most valuable thing you leave with! Client since 2010? Maybe 2009...the service you receive is priceless!

I absolutely love this place! I have been here several times and it is just amazing how friendly and courteous the staff can be! Loretta was able to help me with my hair coloring and touch ups and always does a fantastic job. Susan helps me with my styling and is also amazing. I feel like I’ve been with at least everyone once so far and all around awesome job. Highly recommended whether scheduling an appointment or even walk ins!!

Loretta did my perm. Great conversation. When I sat down to get my consultation she did not sugar coat what the results may be. This is one of the reasons I choose this salon. She took her time and did not rush the process even though we were there after it closed. I am very satisfied. It turned out better than I thought it might. Thanks again Loretta

Iv never paid $65 for a hair cut! Ever in my life! But i had Lorenzo cut my hair and he did an AMAZING job! He took his time. And made sure it was what i wanted and that it looked amazing! I am SO happy and will come back to him again for all of my hair needs!Not to mention with all of the virus stuff going on right now the salon took every step necessary to ensure that getting your haircut was a very SAFE experience! And i really appreciate that!

I won’t lie when I say I’m really upset with the customer service and the way this was handled. I had email confirmation of my appointment that was booked a week and a half earlier so my daughter could get her haircut before school. I was really impressed with the work they did the last time I brought her so I wanted them to do her “wolf cut” she’s been wanting. Im so glad I called before driving all the way across town, bc the young lady who answered the phone said they didn’t have an appt for me so I read her the email and all she could say was “um um sorry we’re completely booked for the weekend”. Now I’m stuck trying to find my daughter a good quality haircut, the weekend before school because your “system” messed up the scheduling service. I’ve had this appointment over a week, had I known this was gonna happen I would have scheduled a back up plan. This is horrible customer service!!

I got my hair cut and styled by Susan. She was very friendly, professional and took her time to show me how to style my new cut. The place is very clean & professional!! I highly recommend this place if you want a great quality service & haircut!

I’m usually not one to post bad reviews. But the woman who cut my hair really upset me. She was scissor-happy. And cut 4-5inches off of my hair that wasn’t necessary. The cut looked nothing like the picture I tried to show her, and when I questioned her on why she kept cutting my hair she said it was for the layers. At the end of my experience when I mentioned that my hair was a lot shorter than what I had liked, the only thing she had to say was, “It will grow back”.

I had a really good experience. I had been looking for a salon for over 3 months maybe even longer,I dont even remember anymore, Im very picky especially when it comes to my hair. But, anyways Im so glad I finally found a Salon that I love.The staff were very nice, professional & down to earth. *Loretta* was the one who did my highlights and color she was awesome and very experienced.* Sol* is the one who did my haircut, face frame, & swoop bang, all that good stuff this was so worth my money. Prices are reasonable as well, this place gets a🌠⭐ five-star⭐🌠 from me hands down.Thank you (@ToniNGuy Hair Salon) so much!#GreatDay😉 !!.

Giovanni is an incredible stylist! I recently moved and have been searching for a talented stylist and oh my goodness Im so happy I found Giovanni! He is truly a master at his craft, he spent time listening to me and made suggestions for the perfect cut. I have thick, hard to cut/style hair and he exceeded all of my expectations! I absolutely love my hair. Not only is he incredibly talented, he has a fabulous personality and is super warm and kind! Thanks Giovanni, cant wait to come back.

I got my hair coloring done by Krislyn. She did a very good job. Especially since I colored my hair previously with overtone product. She fixed it perfectly. I would definitely recommend her.I love my haircut, I got it done by Brielle. If you’re going. I definitely recommend those two people for hair coloring and cut. The app won’t let me post to pictures of my haircut/color but it came out really good

I appreciate Krislyn’s expertise, I used to do my hair for years but it was time for a salon. Krislyn was able to match my brunette hair using two colors, and looks beautiful than before. I also needed hydration in my hair, she recommended to add back bar booster made my hair shiner and softer! Thx again!

Happy with the results! A bit pricey but worth it

I came in with severely damaged hair and Krislyn totally slayed what I was asking for. I have never left a salon, as a red head, with a perfect blend before. This review is a bit outdated, and I took her talent for granted (especially after recently visiting a different salon that completely ruined my natural roots). I wish I would have gone back and saw her this last time around. I guess this is a lesson, stick with (and tip!) your stylist, something I will not take for granted again. Thank you Krislyn for all you did for me. I look forward to seeing you again one day.See attached pictures of what she did for me.

Jakob has done my hair color for several years and I cannot imagine allowing anyone else to touch my hair. I’m very picky but he never disappoints. I get lots of compliments on my hair and it’s all thanks to him. He left Toni & Guy for a while and my hair was a mess until he came back. I wouldn’t allow anyone else to do my hair. He’s stuck with me now:)

I liked the way how friendly and lovely my stylists were, I asked them that I wanted to donate my hair so they did the things that need to be done and then Loretta played with some amazing color on my hair, next Susan did my blunt Bob cut I wanted, loved the way they did their work .. loved my transformation from long hair to short hair .. amazing work they did ..

Followed great Covid related procedures.

Jackob is the only person I trust with dying my hair. All the staff is professional and go above and beyond.

Best place to get a guy’s haircut and Brielle Lively did a wonderful job she know how to do the haircuts and I mean it !!

Michelle is fantastic. She did EXACTLY what I asked her to do with 0 deviation. I usually cut my own, but now Im coming back to her most definitely. Hi from Fil and Jess! 👋

I have been getting my hair cut by Emily for 6 months, and I think shes the best hairstylist Ive ever had. I had long hair and and wanted to chop it off, and she cut it on my first appointment into a really short pixie cut. It was perfect! I have light-colored, very straight, fine hair with lots of cowlicks that shows every cut of the scissors and stands up in odd places if its not cut perfectly. Every time I see Emily she cuts it into a style that lays just like I want it to with minimal effort by me (I dont even blow dry it) and that looks great on my face and body. She is able to tell exactly what my type of hair will do, knows what will look good on my face, and matches my cut to my personality, request, and hair type. She also is imaginative and suggests fun changes that always look great! You cant go wrong with Emily. I cant imagine going to anyone else!

I love toni and guy and when I moved from Fort Worth I hoped I would get a great salon like I did there and they do not disappoint. They are all so nice and welcoming. I loved my haircut!

Outrageously priced haircuts. Just head down to Visable Changes. It’s not even a block down. And it’s 70% cheaper on average when compared to the lowest level stylist at Visible Changes. Kind of insulting to even ask $65 for a basic men’s haircut. Only a wacko would pay that, especially for a new client.- CDMGoogle Badges: Master Reviewer, Master Photographer, Expert Fact Finder, Expert Trailblazer, Novice Director, Level 8.08/10/2020

Alice was amazing!! I LOVE my hair. Definitely will be coming back.

I read all the reviews about Ben and decided to go today. Ben is great and listens to what you really want. After having several other stylists doing what they thought was best for me and disappointing me, it was great to walk out very happy. He made my experience comfortable and positive. Thanks Ben, I will be back!

Gio was awesome with my hair. He gave great advice and helped me turn my vision into a reality.He paid attention to my face shape, listened to all my likes and dislikes about my hair, and offered advice on how to maintain my hair health and ways to style it. He wasn’t pushy about the salon services either.I’d never had much success with salons before, but now I wake up in the morning and don’t have to do nearly as much work to style my hair. I’ll definitely be coming back.

Amazing experience! I initially made my appointment for a color correct. I came into the salon for a consultation with Jakob to see what needed to be done due to my hair being orange from a previous hair dresser. He was very knowledgeable and had me come back in for my appointment. I have very long hair. This was the fastest most professional experience I have ever had at the salon. Jakob is a pro with color. I was extremely happy and will be a customer for life!

Emily is an amazingly talented stylist. She is personable, detail oriented, listened to my needs and delivered a beautiful result. I would highly recommend her to anyone looking for a flawless precision haircut!

Great service.

Great salon for my wedding party. We had prompt service starting at 8am on a Saturday. They asked if we needed coffee or water and something to snack on. Jila did my hair and was a joy to speak with and get to know. She was so considerate for day of and trial run of hair several days prior. My bridal party had an overall pleasant experience.

Super friendly staff and clean sanitized environment.

Just go see Emily! Shes the GOAT at this salon. 😉

Great haircut and color. The stylist really listened to me as I explained what I wanted to accomplish with this visit. The end result was fantastic! I will be going back for my retouch.

Every time I’ve been to this place I never really get exactly what I’m looking for, even if I bring picture references. In fact the first time I went I ended up having to get my hair fixed somewhere else. The cuts are always really good, but anything with hair color or treatment tends to be so so. Other than that the costumer service is excellent and everyone’s really nice.

Bad Customer Service and Haircuts but Awesome Coloring and StyleMorning 06/22/2019: I called on Saturday 22JUNE2019 and spoke with their trainer Michelle about a bad haircut. My spouse had made an appointment but the haircut person decided to prioritize the walk-in leading to her rushing on my spouse. The also led to the haircut person rushing to get to her next appointment effectively being triple booked. My wife has curly here naturally so cutting it too short only makes it look like a mullet, not a layered hair cut. Michelle told me to come in and they would fix it. I stated how they expect to fix a cut that was too short when the only time would fix it. I asked for a refund of the haircut only since the color was excellent as always. Michelle said she would talk to the owner and a refund was coming.Afternoon 06/22/2019: Manager or person stating to be the manager names Lee called and repeated that unless my spouse comes in no refund was possible. I stated that all this was worked out with your trainer Michelle and you need to speak with her. He stated that Michelle did not know what she was talking about and that I was a lier and had never talked with her. This went on for some time until she just hung up on me.Up to this point, my spouse was a regular customer and as I stated the problem was not 100% with all services only with the haircut. This is a complete failure of customer service and at some point trusting that the customer especially the regular customer is always right. When in doubt you should and could defer to trusting your regular customers.The only thing I can guess is that this location has so many customers that they do not care about losing one more. This whole thing is on the Manager of this location who could have escalated and trusted the word of a regular customer instead of just telling the customer that they are wrong and their word cannot be taken.**** The coloring services here are on point. Because of the very rude and bad customer service from management and their lack of being able to provide haircuts as a priority to scheduled customers over walk-ins and take into consideration curly hair this location should be avoided. I am not telling you that all Toni&Guy locations suck or that the company has a problem but this location does and should be avoided at all costs!

I hate getting my hair/beard cut by anyone. But, I can honestly say that I had the best experience here and it has changed my outlook on getting haircuts in general. I would highly reecommend this location as the staff is very outgoing and friendly. They made the entire process relaxing and stress free. If i could give this place 6 stars, i would.

Been with Toni and Guy off and on for over 10 years and just recently found my way back. Went in for some pastel/gray tints- I could not be happier. Went back in September and worked with Michelle and she was amazing. The staff all works together to make sure the client is happy and the service is always above and beyond. Just yesterday worked with Sheena for a silver gray and root touch up and am beside myself I love it so much. Always consistent in customer service and product knowledge A+++

Emily is my stylist! She is the best! And gives the best shampoos! She knows her stuff!

Emily is a fantastic stylist and Mia is great at coloring. The salon has a friendly staff with great energy!

Overall great first experience with this place. Jila is so awesome and professional!

Very professional salon and the prices are fair. Not outrageous like I thought it was going to be. Great service and the stylist are very educated and professional

I highly recommend Ben Campos at Toni&Guy. He is an outstanding stylist who ensures he meets and exceeds your expectations for a great new look. Im only bummed Ill be moving to San Diego soon as I will now have to find someone who can style my hair so well.

Marie V. did a BEAUTIFUL on the color of my hair. Oh my! She fix a previous horrible, horrible previous color foul up. Marie has a new customer for as long as shell have. Fabulous, fabulous job!

Danny is amazing!!! I don’t trust just anyone with my hair, and Danny is the type of stylist I can let do his thing and know I’m going to walk away happy. I trust him with my hair and am sooo glad my search for a good stylist is over. Worth every single penny.

The best hair cut and color everytime. I love my Kris Jenner look😍😍

This was a suggestion from my future daughter in law. I needed a touch up. Great staff and they got me in quickly.

Susan and Maribel do the best hair cuts and style. Susan is really friendly and Maribel has a pleasant chill personality! I only gave 4 stars because I had a bad experience with color. But the hair cuts are definitely worth the price! Excellent!

Charli was my hairstylist- she did such a great job. She was communicating through the haircut and playing with ideas to get the look i was going for!

I absolutely love this place....Ben is the coolest person ever.....he cut my hair exactly how wanted it....and Jacob did a great job with the color....this place is going to my spot for haircare and style.....thank you boys for making me look good. Definitely recommend them.

I had the absolute pleasure of getting styled by Ben Campos! Ive been avoiding a haircut for some time because finding a good hairstylist let alone a perfect one is almost impossible. He was so amazing and made the entire experiance so perfect❤❤❤10/10 reccomend to anyone and everyone!

Jila never disappoints! Ive seen her for FIVE years 💗

The person doing my hair cut off a large chunk of my hair and tried to cover it up without telling me ANYTHING... my main concern was that she was still brushing the back of my head when I was leaving the store! So I went back and the manager was really nice But... The next time I went back they did not have the right stuff for my highlights so the lady doing my hair had to mix stuff !!!!! My hair looks awful and I had to go to a new salon to fix it 😩 Very expensive and not worth it......

PLEASE READ BEFORE SCHEDULING! Really awful experience both times. I definitely wont be going back. I went to get my grown out color baylaged by Mia and left leaving with my hair looking exactly the same after 3.5 hours of sitting. My husband and I both called and were very disappointed, they called us back saying to come in and they would have Marie fix it. She is a color director. Well it was like she was rushing or just in complete shock like I was with how terrible, yellow and awful the entire front of my head looked, I had to go buy a dark blonde box color to correct the highlights that werent toned. It still looks really bad. And now my hair is extremely damaged. I will never give this place another dime. Id rate it negative if I could.

Love my highlights! Thank you Jacob! You nailed the color.I highly recommend Jacob. He’s awesome with color!

Have been going here for years and even back when it was also in North Star. Ask for JILA, specially if you have curly hair 💁💇

Love love Emily best pixie ever...Hair colorist Mia also my fav.

The hair stylist are good, but their policies and attitude are disappointing. Yo better make sure dont miss 2 appointments in 3 years, because even you spend 50 dollars for a men hair cut, they will not get you an appointment.Walkings are welcome, but just remember that youre in the busiest shopping center in San Antonio.Nothing against the hairstylist, but if you have a little pride and live a busy life, this might not be the place.Good luck!

I love Toni&Guy. Its by far one of the best places Ive gone to get my hair colored and cut. Ive gone to several Toni&guy locations before.To be critical Im basing my rating on the customer service, cleanliness, quality of service delivered and price.1- the customer service is above the rest. The staff offer beverages throughout my experience and go as far as to ask if I need a rest room break. I truly feel they know sitting in a chair can get uncomfortable and they want to make that experience enjoyable.2-the staff is constantly cleaning. When you first walk into the cat walk you are hit with crisp white, clean sharp edges and the smells of shampoos mixed with bleaching agents. Everything is in its place. In the back room where all the creativity is happening, hair is flying and someone is always running around sweeping it up. Ive seen a staff member neatly organizing shampoo bottles and Ive seen counters constantly being wiped down. Yesterday I was quickly dismissed when I inquired about where all the hair goes after suggesting they build a fluffing room to jump into a pile of hair from a ladder. I was told that would not be hygenic. 😳😅3-the quality of service is almost always spot on. I dropped one star in this category because I went in yesterday for violet color and came out with burgundy hair, a chemical mix up I suppose... Either way. Must of the time everything is spot on. The color technician offer to fix the color mishap and all will be right in the world. I also got due all over my cheek, which I tried scrubbing off, I attacked a picture. It looks a bit blotchy.4-the price is a bit steep. I have short hair and I paid 200 for a half head foil highlight/lowlight. Id hate to imagine what Id pay if I had long hair and wanted a full head done. 😳🙈But overall, they deserve every bit of these 4 stars!~LT

Maribel always does a fantastic job. She shampoos my hair twice, sometimes flat irons my bangs, and spends up to an hour getting my cut just right. Prices are high but you get what you pay for.

I’ve been going there for almost a decade. Great service every time.

I was attended by Mr. Giovanni (Gio) Ogden at the La Cantera location in San Antonio. I was beyond impressed with his ability to transform my hair while conserving my curls. Gio pays meticulous attention to detail while kindly offering his expertise and suggestions. Additionally Mr. Gio made me feel very special after finding out it was my 21st birthday. In observing the occasion, Gio decided to use a fabulous birthday cake shampoo to wash my hair. Gio did a GREAT job. I will definitely book my next appointment with him and I highly recommend him to anyone seeking a life changing transformation for a special occasion 👩🏻‍🦱✨✨!

Great hair cut at la Cantera ! See Ben he’s a great hair stylist

Jakobo (Jacob) is fantastic with color. I have not looked more natural nor my hair felt so healthy after a color. He is definitely an artist.Jila gave me the cut. I have seen both of them twice now and will Definitely be coming back. I have very thick naturally curly hair which takes a skilled stylest to cut and style. She is AWESOME! The true test is can you style it like that the next day - no problem. She listened carefully to what my preference was and made it happen.

Ive been coming here for 10 years, and the experience and quality of service are always exceptional.

I had a great experience here. My first visit. Ask for Jennifer, she wont disappoint.

Awful service.

Ask for Cynthia! She was amazing....listened to my requests and she did her spin on things. Great results. Thank you!

Brianna was my stylist - she did a great job washing my hair and shampooing it with a massage. I showed her a picture of the hair cut I wanted. She did not get it right and now I have short hair. I hate my hair cut and I will never book my appointment with her again.

The whole staff is amazing.... great service! Super clean and always professional. Loretta is amazing for highlights..... I will never go anywhere else!

I have been going here for over 10 years and I have never been disappointed, I always go for Marie for color and I completely trust anything she does I highly recommend getting cut or color here

Been here 2 times and done an awesome job each time.

DO NOT wast your time. Took me to my seat 20 minutes late (for the appointment Ive had for 3 weeks) and THEN told me they didnt have time to see me. Ive never been treated this poorly. On the bright side, I didnt waste my money on probably a jacked up hairstyle by Star.

Love Ben! Always does a fabulous job for me and my daughter.

Always nice to splurge an have a professional cut. Great staff, clean atmosphere, great location.

Had my 1st haircut here yesterday, loved it and only $45. Not sure why the reviews are so low here. Will be coming here whenever I am in SA.

They were good before but my last two haircuts was very bad.I showed them a picture and explained what I wanted but they didn’t listen.

I love the haircut Susan gave me & Ill definitely be going back to her. She treats her clients a friends & makes sure theyre happy before they leave the chair.

Had my hair cut today by Lee and she is the best it was exactly the way I wanted!! Definitely found my forever hair salon!☺

This is my new place to get my hair done. Im very picky when it comes to haircuts, but have consistently liked the quality of cut and customer service. 👌 Five out of five.

I had the worst service! That day I had to work early so I booked the first appointment of the day and I was a new first time client. I showed up early while my stylist was late. They shampooed my hair which was frigid since the hot water was not working. One of the girls at the front desk offers me a water and she proceeds to hand me a cup of water. Not a bottle of water, a cup. I did not drink it because I dont know where that water came from nor if the cup was clean. While I waited in the stylist chair (because she is late) one of the other stylist sits in the chair next to mine and takes off her shoes and rubs her feet in front of everyone with lotion. Once the stylist did show up she did a half hearted job at cutting my hair. About a week later I got my hair redone at another salon with much better results. Honestly, I should have walked out. Foolish me I actually paid and tipped only because I felt guilty. I advise everyone not to go there. It was one of the most unprofessional fiascos I ever experienced. I really wish I could get my money and the time I spent there back.

My wife cried, her haircut was so bad. I know very little about hair, but even I could tell it was a seriously bad cut. Stylist (Jennfier)was asked repeatedly to please only even it out and take NO length off. Whatever happens, please take no length off. She cut a full six inches of length off. #garbageoftoilet

My haircuts are very pricey, but its only exspensive because San Antonio only has but 1 location as for example Dallas has several locations and a haircut would only cost me no more then 27- 40$ and here in San Antonio I pay 75$ but I walk out of there turning heads as I walk to my truck . I could be in crappy clothes but walking out of toni&Guy with my fresh haircut Mann I swear in my own moment I feel famous lol No lie

I called but they did not write my appointment down . The the guy that was dressed like a woman charged 55 dollars for a child haircut . The haircut was so bad that I had to go get it recut the next week .

I couldnt live without Marie! She does my hair perfectly!

Love Ben! He always knows what to do with my hair.

Ask for Mia! She does an amazing job with highlights!

Amazing cuts. Ask for Cynthia

Too expensive for a mens hair cut. And, price varies by stylist. Price quoted for my son was between $65 and $250 depending on the stylist

Walkin mens haircut... First thing in the morning and was told the only person that could do it at the moment... I was floored when they quoted me 75$...No thx, its hair, really!!! Too much$$ w/ snotty attitude is not where Ill be spending my $$$

LOVE SUSAN! Knows what I need for my unruly hair

Wife was very happy

I only gave 1 star because my wife had very bad experiences with her hair cut 😡. I will never ever back to this place

Super sweet stylist.

I love Loretta!!

They burned my hair n I payed over $260

Marie is the best

Jennifer is fantastic!!!

Bad cut, would rate 0

Such rude stylists, never going there again.

Great work!