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Big Brothers Barber Shop
10540 Culebra Rd Suite 103, San Antonio, TX 78251, United States
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Big Brothers Barber Shop

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Nu
Review №1

Nice space. Walk-in. It was the first official pandemic haircut for my teen son. My son didnt know what to ask for. Barber was friendly and walked him to the wall with the style options. I had to ask for barber to cut more and the edges/front hairline was not cleaned up. I would give them a try again, but be more specific of what my son needs up front to ensure its what we want.

Pa
Review №2

Went there this Saturday 6.5.2021. These guys are REAL BARBERS best haircut I have received since moving to San Antonio (10) years ago. Jake was my barber but I would say you are in good hands with anyone of the men you are seated with....HIGHLY RECOMMEND!

Da
Review №3

An excellent place to get a professional haircut in 30 minutes. Appointments are recommended.

ik
Review №4

It was my second time here and I have to say that they are very professional and have great barbers and stylists. I also looked them up and found so many really good reviews so decided to come and see for myself. Will come back.

Pu
Review №5

My husband went in for a haircut on 10/17 in the afternoon and waited patiently for his turn but got passed over and over by other men who just came in the door. After the barbers were done with all the incoming customers they went to the back and totally ignored him! I should say my husband is white. I understand the business has a right to refuse service to anyone but they should’ve said something to him instead of pulling this passive-aggressive BS! As a woman of color I felt ashamed and embarrassed when he came back home upset and told me what happened. I truly hope they got a kick out of their power trip by treating him so poorly because of the color of his skin, I truly do. Because now I get to repay their “kindness” with this review and in the future, tell every one (whether I know them or not) to NEVER go to their establishment.

No
Review №6

Always a good experience coming in to get a cut at Big Brothers! Good atmosphere and the barbers are on point! Zeus keeps me and my son looking sharp every week!

me
Review №7

Perfect service everyone friendly very good prices Thank you very much

Pa
Review №8

The majority of clientele are men, but they also will cut natural hair for women. Very friendly guys and comfortable environment. Only problem is the small parking lot but if you go during off hours there isnt a problem with that. I recommend!

Me
Review №9

AP hooked me up with a nice cut in a timely manner. He uses Booksy to setup appointments, which is really convenient.

My
Review №10

The hair cuts are always clean, but its the fellowship and mentorship that makes Big Brothers a cut above the rest.

Ac
Review №11

Good to have a barbershop that performs. Great conversations and skills.

Rh
Review №12

Took son in for haircut but masks of associates and customers seemed loosely enforced. I didn’t feel comfortable with that.

Ni
Review №13

This place is great!! I started going here because it was close to my work. I have always had a little anxiety when going to a new barber shop, but the guys working here are very nice and professional. In my past experiences, some barbers have had a hard time cutting the top section of my hair but Jonathan hooks me up!! I have started making appointments with him because he pays such great detail, and always sends me out looking good!! Would recommend this spot to anyone!

Ma
Review №14

Best Barbers in San Antonio hands down

Ol
Review №15

King Cutz get me right everytime, fast and the best barber in SA!

ro
Review №16

Over priced. unfriendly. 25$ just for a line up. didnt even touch the top of my head so I could imagine what a full haircut would cost. guys didnt make me feel comfortable at all. definitely going to find a business that will appreciate my money and have better service.

sa
Review №17

Took my son in for the first time and asked how long was the wait. I was told there was only one gentleman ahead of us so we waited patiently. The gentleman was getting his haircut and in walked a few more customers. The barbers seemed to have known them and took care of them first. More and more people walked in and were tooken care of ahead of my child as well. After 7 people and 2 hours of waiting patiently we left. So disrespectful and unprofessional...

Da
Review №18

This place is very professional but yet a family filled environment.

Ma
Review №19

Been going here for two years. Not once have I left dissatisfied!

Jo
Review №20

Came through as a walk in and was helped immediately. I was asked if i had an appointment as soon as I walked through the door, unlike previous reviews. At least three of the barbers greeted me and engaged in conversation while I was there (4 there at the time). The cut, although a little on the expensive end at $25, was dope. Even my wife asked if I found a barber when I walked through the door because she was diggin the fade. I got a card from the barber to set up an appointment next time to be sure I don’t have to wait. I’ll give a few more rounds before I make a final decision but I am more than happy.

Za
Review №21

I never do any reviews so thats how you know its bad. Unfriendly service from the moment i walked in. Over priced ($25) for a simple cut that i asked for that was also messed up. The person who was cutting my hair was also high as a kite which is something you just love to see from a professional business (sarcasm). Definitely a 10 out of 10 would not recommend. Hope this review helps you not make the same mistake i did.

Gr
Review №22

I want to thank Rico for one of the best hair cuts ever!! Was seen quickly and he was very personable. Totally recommend their services.

Hu
Review №23

I always get my haircut by Jermeshia definitely appreciate the work she does she always knows how to make me look good. The Barber shop itself is nice too its got good lighting nice people and good cuts thank yall

li
Review №24

My Husband and I moved here from Austin and his main concern was finding someone that can cut his hair. This barber was highly recommended from someone in passing.My husband reached out for a haircut and after calling twice on 2 separate days of the week no answer. My husband decided to come up to the shop and was able to get a hair cut as a walk in. Two weeks later on a Wednesday my husband txt to make an appointment for that Saturday and was told if you are looking to schedule an appointment go to this website for now on.Customer service is a lost art and this proves it. Its not always what you say its how you say it that can make or break a PROFESSIONAL relationship. I have 3 sons that would have come to this barber and that would have been an easy $200.00 a month in his pockets seeing that the men in my household get their hair cut every 2wks.Not only did they lose money but they lost a positive review for their business.Be sure to look around for a barber that fits all of your needs before settle for someone that comes recommended. I wish we had read the fine print at the bottom of the recommendation which would have read horrible customer service but can do a good cut

Di
Review №25

Called and asked about an available spot after 6pm, when they close at 7pm, was told it would be $40. Terrible professionalism on the phone. Not a good way to do business. Thanks but No Thanks

Bl
Review №26

Claim to be an appointment only barbershop yet, there’s is not one indication of that anywhere. Not on the website, sign and no one there even tells you that as you walk in and sit for hours.What’s worse is the lack of customer service. I get the feeling the people working there don’t like their job very much. They give you salty looks and they don’t even greet you and ask if you have an appointment or do anything normal people in a customer service based business would do.I would’ve been there longer had I not asked them how long the wait is just for them to answer ‘’ uhh you got an appointment, otherwise we booked’’What? Then told me I could come on Sunday but it would be double price for a cut. Whaaaaaaat?? Keep your money.They should look for another job. I felt hustled and I didn’t even pay. More so hustled me out of time.

Gi
Review №27

Very great experience while at this Barbershop. Very friendly and professional staff. Joe cut me up very well.I do recommend you call or go on the Booksy or Styleseat app to book an appointment beforehand as this Barbershop can get packed sometimes.

Nu
Review №28

Love this place they are amazing, couldn’t ask for a better barbershop

Ma
Review №29

Excellent service. Great, skilled barbers. You will make them your regulars.

Ho
Review №30

Kat is wonderful!

Fe
Review №31

Excellent Barber Shop

Ja
Review №32

Stop by, they hooked up my little ones hair. Great people and great prices.

KD
Review №33

Best shop on that side of town aint know half stepping with great costumer service

Do
Review №34

Mexican dude just did what he wanted to and pushed me back. Then tried to tax me $25

Jo
Review №35

My Barber Jonathan Is The Best He Is Puerto Rican And Does An Excellent Job!!!

Li
Review №36

Best Barber shop Ive been to since moving to Texas

Sh
Review №37

Great place friendly and they know how to cut hair...nice and clean

Pi
Review №38

Haircut ok but overpriced @$25+ long wait, some barbers are trainees that don’t know how to do even haircut...overall not worth trouble.

Ja
Review №39

Worst place ever, very unprofessional . At least put a sign outside that says appointments only. Better than having you walk ins wait hours and hours and leave.

Ju
Review №40

Impossible to get a haircut as a walk in, place is always packed with appointment people. I walked in 5 barbers and still took 3 hrs to get a cut.

Je
Review №41

Aways great haircuts for my boys.

Ma
Review №42

Dont give these fools your money. If youre going to be an appointment only business, how about you post that, or otherwise tell the guy sitting in your waiting area clueless before 2 hours have passed? Awful.

Jo
Review №43

Great Haircut; Clean and Very Respectful

Jo
Review №44

A haircut that is Worth every penny

Ho
Review №45

Awesome cut and service received.

Wa
Review №46

Over priced first of all unexprerinced barber wont be going back.

Ed
Review №47

Dont go there. Really bad haircut.

Ca
Review №48

Want open when i got there. google hours didnt match the store hours.

Sc
Review №49

Best barbershop in San Antonio

Le
Review №50

Took my son as a walk in, bad idea and they won’t tell you they only take appointments should have read the reviews.

Da
Review №51

Quick and friendly personnel

ja
Review №52

Nice

Lo
Review №53

Food is horrible.

Vi
Review №54

Get service

An
Review №55

Rude and inconsiderate ... we made an appointment not once but twice with the barber named Rico and he was late both times and didnt even apologize for being late on the contrary he got defensive! Never again will I go there or recommend this barber to anyone! I feel for the other barbers that are in there they seem pretty professional!Rude and inconsiderate ... we made not one but two appointments with the barber Riico and he was late twice and he didnt even apologize to the contrary he got defensive and argued when he knew it was wrong !!! I never plan to go to this barber shop again nor will I recommend it to anyone which is a shame because the other barbers look very professional !!

Information
70 Photos
55 Comments
4 Rating
  • Address:10540 Culebra Rd Suite 103, San Antonio, TX 78251, United States
  • Site:https://facebook.com/bigbrotherzbarbershop/
  • Phone:+1 210-598-4790
Categories
  • Barber shop
Working hours
  • Monday:10am–6pm
  • Tuesday:9am–5pm
  • Wednesday:Closed
  • Thursday:10am–6pm
  • Friday:10am–6pm
  • Saturday:10am–6pm
  • Sunday:10am–6pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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