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Guillermos Auto Repair
741 Ruiz St, San Antonio, TX 78207, United States
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Guillermos Auto Repair

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An
Review №1

My car was left sitting for 3+ weeks for diagnostic of a misfire. 300 dollars later sparkplugs were only changed. Guillermo is a poor communicator and rushes you out quickly before listening to the issues of the vehicle. Head rest and push to start button was also broken on the vehicle with no Apology or cre to fix it.. He lied about cleaning the catalytic converters when my vehicle has no CATS. He lied about also giving me a receipt when he never handed when out. He is good with switching out parts but when it comes to a diagnostic he is the type of person that will poke your eyes out. He seems to be too busy and pushes appointments if its not convenient for him. He is very low staffed and will not urgently service your car. He doesnt take care of the customer or your vehicles while in his possession event though I always tipped him generously. Shame..

Bo
Review №2

DO NOT GO HERE!!!!!I live across the street from them and every day is worse and worse with them.we can never see when we exit our residence we even gotten into a car accident because of them.They have no consideration or remorse for others, its impossible to try to reason with them and there was even one time one of the people came into my yard and tried fighting me for no apparent reason.Not to mention that they damage the vehicles while they have them in their possession ive literally witnessed them backing into other cars when they are parking like i said they have no consideration for anyone so save your time and money and go elsewhere i promise I wouldnt take the time out of my day if I wasnt serious

Ma
Review №3

Good Macanico.the best.on the west Side.ARRE

Be
Review №4

He is to busy.. hes got way to many cars to work on.I wouldnt go there.

Co
Review №5

One of the best mechanics I have been to !

Mo
Review №6

The reason for the four stars, he took longer than expected to fix the car. Prior to taking him the car, I took it to several other shops, even to a Chevrolet service department, I got the car back with the same problem. Guillermo returned the car fixed and running better. He rebuilt the transmission.

Fr
Review №7

Good service all ways on time best auto repair I recommend this place thanks Guillermo

Al
Review №8

Good honest service at reasonable prices, I have been going there for many years, I highly recommend it !

Ha
Review №9

Good machines safe job good price.

Er
Review №10

Fast friendly efficient.

Pa
Review №11

Guillermo is friendly and good prices and honest with repair

Gu
Review №12

Complete Engine Overhauls & AC service . Best Prices in town . Mention this google post and receive free check engine light diagnostic or Ac check .

Aa
Review №13

I have an 06 frontier that threw the timing chain. Every single mechanic I spoke with quoted a minimum of $1500 and said it would probably be more once they got in there. Guillermo came in with an $800 total cost. Yes it took some time to get done as this is a very busy shop and I dropped it just before Christmas. I got it back today and everything is running perfectly. I am very pleased with the work and will be bringing in my other car soon for work as well.

Li
Review №14

Good if you already know what the problem is and tell him to fix it but hes not very good at diagnosing a mechanical issue has way too many cars to fix not enough mechanics and doesnt listen to his paying customers he rolls the dice at your expense instead of doing a proper diagnosis of the mechanical issue .used to be a lot better not so much now

An
Review №15

My sister gets her car repaired here for such a reasonable price. Sometimes it takes a little longer because he is so busy, but worth it because of the price. He does great work too.

Ge
Review №16

I have an 06 Jeep liberty and was draining antifreeze. Not good work cars but took it here after being recommended. Guillermos quickly diagnosed a broken radiator and fixed it the same day. Pricing was ok. Would definitely recommend.

Os
Review №17

My best auto shop for the past 24 years

Gu
Review №18

Trash

De
Review №19

Save your time & money unless you want rude service & get ripped off by Guillermo himself and have to fear for your vehicles safety because they wont care if it gets hit or broken into then go for it just a heads up he will charge you more than $500 to fix your transmission which he sends to a different shop that has no idea what theyre doing and expects you to pay him without running your vehicle for a test drive only to find out when you leave the transmission over heated and is spilling oil and you try taking it back to get a refund and he gives you attitude and makes it seem like youre wrong and hes right then go for it oh and just an FYI he takes out parts from your vehicle on purpose so you can take it back I noticed certain parts looked different and they werent mine & they werent new I confronted him he lied thats how he makes his money

En
Review №20

This mechanic is inexpensive and very quick. Accepts Credit Cards, he once saved me $2,000.00 compared to the dealer. I highly recommend him if you know the problem. Caveat: sometimes he misdiagnoses and the repair fails.

Ha
Review №21

Good service, reliable and good price! I will go back definitely.

Gu
Review №22

If you want to spend $500 & up & not get anything fixed then go for it oh and if you need someone to fix your transmission this place will screw you over they will say they know someone they send it to a different shop and let that guy take his sweet time and not do anything took my vehicle to this shop multiple times they said theyd fix it and charge you 1st before giving you your vehicle back

Ab
Review №23

Im glad I found an honest mechanic thank you mr. Guillermo

J.
Review №24

Returned my truck without a thermostat most likely purposely to cause more problems so that I would bring it in again. $800 wasted. Truck runs worse than before. Find a better place.

Ro
Review №25

Good service and also has towing available from a second party who is a family member. Good prices

lu
Review №26

DO NOT GOOO!!!!!! No stars. Took my f150 2004 for a simple change of spark plugs then he comes out and says its the timing chains thats good and but then a 2 weeks later I take it back again for the same reason now he says its the computer and I know for a fact its the spark plugs. The truck has been there for 4 months just sitting not being worked on.. And my gas tank was full to the top and now is about 1/4 and he still refuses to pay for anything his employees took. They too my portable charger. And now he says that the truck is in a bother shop and stopped answering. All I know is that this man is a crook and does not know a mouthing about being a mechanic hell I could of done the work but decided to let someone else do it because it seems he needed money. F-ing prick I tell you. Bad bossiness bad mechanic service and all. E even didnt put back the air intake and the truck almost failed on me as I took my wife to the hospital for labor!! DO NOT GOOO!!!!

Po
Review №27

My 96 Maxima had a messy oil leak, was a big job and this shop cleaned the car really well! Very happy afterwards, now I am happy and confidence to drive it more. 5 Stars for you Guillermos Auto Repair.

St
Review №28

Its nice for a change to have a honest mechanic

Ra
Review №29

Dont go there. They did more damage than good.

To
Review №30

Left keys in vehicle overnight and vehicle was stolen. Never called me, said all my personal information was inside truck when it was stolen.Four days later when I call to get progress report he tells me he’s so sorry, truck was stolen.

Bl
Review №31

Good service and really a good price.

Me
Review №32

The worst auto mechanic had my car for 6 days. He put all used parts charged me for new on what he fixed because he did not fix everything I asked to be fixed. Please dont waste your time and money here. People are barely making it and you got a crook like this out there.

Ba
Review №33

I drove my car to the shop and i couldnt drive out.... that speaks a whole lot. Said i would fix for 90 bucks .. called couple of days later .. says its a bigger problem and would fix it for 300$ ... within the same week of picking i see the same problem( overheating) ... now he says would fix it for additional $1300. He is a fraud and cheater, cheap customer service and takes weeks or days even for a minor job. Dont go there unless your a car savy and spanish speaking.

Le
Review №34

No stars! This man is a crook! Took our truck in to have a transmission and engine swapped. He tore out all kinds of wires that he shouldnt have even touched. He fried the starter wiring. All he needed to do was put the engine and tranny in but instead he took everything apart and lost parts in the process and kept saying I had to buy new parts. He took out the original driveshaft that shouldve been modified and put one in from a different vehicle and pieced it together and now I have to get that redone. He lost my original tranny that I already owed to somebody else. Who loses a transmission!?!?! He had it for over 4 months and it was in worse condition than what I dropped it off. Everytime I went by there were more and more parts in the bed from other vehicles. They used my truck as a trashcan. We spent $1200 on this mess. We overpaid Atleast $400 on parts and labor that I didnt even need. My brother had a similar issue with him. He took his car in to get an overhaul on the tranny and he replaced it instead w/o notifying him first. It took him 3 months to do this. For 3 months heleft the window down and the drivers seat was wet w mildew. What kind of professional does this!

Lu
Review №35

GuillermoS they r always friendly truthful honest they will go out of their When they have the time cuz they r always full of customers...to find u the parts u need and get u back on the road...Gracias Señor Guillermo y a ti y a tus trabajadores...

Va
Review №36

Fair and does a quick work on my truck

Ge
Review №37

This place has saved me many times.

Ha
Review №38

No more than others

Ab
Review №39

Great work fast and good prices.

Va
Review №40

Stay away from this place bad business practices they will charge you for work not asked to perform . Took car in to have him change out one part and they did something else that required more labor.$$$ Total rip off

Za
Review №41

Takes tooand this too expensive, I give the same car without working 01/01/2016 6/30/16It is supposed to workbecause it was just me trasmicion engine and stealing my monyFord 1987

Ja
Review №42

Bad service, you have to wait long time to get someone to help you. Over price the mechanic repair. And even if you get warranty for the job done to your car, when you take it back they always say its something else so the warranty dissent cover, making you to pay for the same job twice😤

Je
Review №43

NO STARS........DO NOT TAKE YOUR VEHICLE THERE!!!....TOOK OUR TRUCK FOR ONE SIMPLE SMALL OIL LEAK ACCORDING TO HIM...$250 LATER AN EVEN BIGGER LEAK, TOOK IT BACK TO HIM...AND NOW ACCORDING TO HIM ITS SOMETHING ELSE $450 TO FIX .....MY TRUCK HARDLY LEAKED ANY OIL ......AFTER PICKING IT UP ITS LEAKING WAY MORE - ALOT MORE. HE IS NOT A TRUSTWORTHY MECHANIC!!!

Mi
Review №44

Great place for domestic vehicles

Al
Review №45

Always great service

Mi
Review №46

Several failed repairs

Ni
Review №47

Always friendly and honest.

Ab
Review №48

Bad service he gave me a price to fix my transmission and after week he call me and he said is ready and the transmission still do the same problem an a week later he came up with $500 more and after 3 month I still have the same problems and he say is something else l payed him $1500 and l still have bad transmission 👎🏼👎🏼👎🏼👎🏼👎🏼

An
Review №49

Bad service my truck leaked oil and they did want to fix it plus leaving oil stains all over my carpet won’t recommendMy friend took his care in and it got keyed and they did not want to to anything about it

Al
Review №50

Excellent

Su
Review №51

Good job

An
Review №52

Very well thanks

ma
Review №53

Bad service, they charge for something they do not know if it is, they say that it is ready you go for the car and the car did not start they excused themselves saying that they are not fortune tellers that how would they know that the car was not going to start the owner said That turned around and left, left us standing with the car without working and left, nobody attended to us all very rude they yelled at us if we asked what was going to happen with the car that they did not know and they left ..We battled for more than 1 month with the collection car and the car was delivered the same as we left it in the workshop, only with dents and scratches that it did not have.

ro
Review №54

Excellent work and attention from Mr. Guillermo, he has a great team of mechanics ready to advise you and help you

Pa
Review №55

Excellent in everything recommended 100%

al
Review №56

Responsibility

Ma
Review №57

Terrible service, you take the car to get something fixed and you come out with another defect and it charges very expensive. I dont know why they say its cheap, lie my car took it because it slowed down and a week later I said it was ready, I went and he The car didnt even start, it stayed for more than a month and Im not looking fix, it just charged me and very expensive

Ca
Review №58

Good job, cheaper and good personal treatment

Ma
Review №59

A disaster

Information
8 Photos
59 Comments
3.5 Rating
  • Address:741 Ruiz St, San Antonio, TX 78207, United States
  • Site:http://guillermos-auto-repair.slue.io/
  • Phone:+1 210-299-1369
Categories
  • Auto repair shop
Working hours
  • Monday:9am–6pm
  • Tuesday:9am–6pm
  • Wednesday:9am–6pm
  • Thursday:9am–6pm
  • Friday:Closed
  • Saturday:9am–6pm
  • Sunday:9am–6pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
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