user
Trutela Insurance
1777 NE Interstate 410 Loop #1200, San Antonio, TX 78217, United States
Appearance
Trutela Insurance

Comments
So
Review №1

When I was purchasing my first new car from a dealership I was quoted a rate of over 500$/mo for full coverage. After discussing things with Trutela they were able to get me rates of 250$ and lower, and continue to keep my rates low.They have always reached out annually to renew on my behalf, they have always offered to explore other options or speak with insurance on behalf for anything I need.Hours of operation are also extremely lenient compared to most insurance companies so it is nice to be able to have a conversation about insurance when needed instead of when someones lunchbreak may be, like my experiences with Progressive.

Br
Review №2

I recently renewed my Auto and Home Owner’s policies with Trutela. I asked them to shop around to try to find a better option, and Jamie Interago did an awesome job!! She was able to find a more affordable option that actually had better coverage! Thanks Jamie!!

Ro
Review №3

Have been with Trutela for 6 years. Always have been helpful and easy to work with.

Iv
Review №4

Was able to get a quote and policy within a couple days. Answered all of my questions. Great customer service.

me
Review №5

I worked with Veronica and she was amazing! She provided efficient and effective assistance when I was days away from closing on my home loan and needed homeowners insurance coverage ASAP.

Sy
Review №6

UPDATE: 6 months later and we still love Trutela. They make insurance painless. Highly recommend.ORIGINAL: I delay things like getting new insurance because the process can feel overwhelming and difficult. Especially after a move when it’s just one item of many on a long list of all the things you need to update!I’m so glad I called Trutela. Veronica has made the process painless and smooth, and got us a rate much better than we were even hoping for. She’s very personable, responsive, and professional. I’d highly recommend her for any of your insurance needs. Now if only she could also be the middle (wo)man between us and the DMV!

Do
Review №7

Trutela Insurance handles ALL of my insurance needs...Health, Auto, Home, Business and Life. They offer a true customer service to assist with the difficulties in trying to figure out insurance stuff. They do the hard work and then explain it to me so I can get the best insurance for my needs. Call them, you wont regret it.

Mi
Review №8

Trutela insurance agents provide great customer service and update me every year of changes or enhancements to my policies.

mt
Review №9

The service is professional and the agents are friendly. They proactively worked to give options that would save money while maintaining the coverage needs I was looking for. Definitely worth a call if youre in the market for a new agent.

IS
Review №10

Jamie has been wonderful always helping me change my policies to save money. Always returns my calls quickly and emails as well. Thank you very much for everything.

Lu
Review №11

Always there when I have questions. Takes the load of from dealing directly with the insurance company by beeing the modle man. Use them for 6 years for personal and business and I am very satisfied with everyone that worked and still works there. Josef was always there for us.

Ke
Review №12

Great service. Preferred took care of my home, truck and boat insurance all shopped for best price and coverage. Very helpful and customer service is excellent. I shop around every year or two and I always stay with Preferred because they care about protecting the customers assets and not jacking up the premiums. Thanks Preferred!!!

Ir
Review №13

Angela and the staff at Trutela Insurance were very informative and answered all my questions when I was transitioning companies. They were wonderful in getting my premiums to fit my budget. I really am happy with Trutela and I trust them to continue to work in providing me with excellent service regarding all my insurance needs.

Mi
Review №14

Jaime at Trutela Insurance, always prompt and friendly! Thank you for always getting what I need for my business done quickly! Great Job!!!Michael Henthorn

Ma
Review №15

Someone told me about preferred choice insurance and I’m glad I called because they gave me an awesome price. I saved a lot of money by switching and the customer service representative that helped was very attentive and helpful in fulfilling everything that had to be done on my switch. Very happy with preferred choice insurance 🙂.

St
Review №16

Awesome insurance agent, Ms. Angela is very helpful and professional. Very recommended to others, good customer service and will do business again with them. Thank you very much. Very appreciate with your help.

Su
Review №17

They have great home insurance rates and great customer service. Thanks Courtney Russell for all your help in transitioning me off of my old company, you made the process seamless for me. I highly recommend Proffered Choice/ Trutella for your insurance needs.

bo
Review №18

Best insurance agent around, very personal, quick to respond to your question and there to help with your insurance questions

Ro
Review №19

I was w/my father a cpl. of wks. back while he was transferring his homeowners and auto ins. to Preferred Ins. and saw how fluid the office ran not to mention the fabulous view from their 12th story perch in the conveniently located office building. We were politely met and immediately taken care of by the office staff. Angela Pike was the agent handing my father.She was professional and knowledgeable about any and all questions posed to her.Angela and the staff that we encountered that day were very polite and ready to respond to anything we needed. After dealing w/the ins. agency my father and I were using prior it was refreshing. I decided to join the Preferred Choice family and as a result I received a policy w/better coverage and at a lower rate as did my father.

El
Review №20

Trutela insurance has helped me find lower rates on my home and car insurance.I also had a problem with my roadside assistance .service. They called me and fixed the problem

be
Review №21

I was shopping for homeowners ins. The agent called and got me an awesome quote. I also asked for a quote for vehicle ins. saved me 200 dollars a month. The agent that helped me is responsive and friendly. Thanks Angela

Al
Review №22

They have been really great. Easy process and quick service! Angela is great to work with. I highly recommend using her!

Am
Review №23

Angela is extremely helpful and patient and looks out for you no matter what. I cant rate the level of her service highly enough.

Jo
Review №24

This is the worst agency ever. I purchased my homeowners thru them in 2013. Never bothered them once and today the so called Manager, Joseph, hung up on my because I called him out on his lack of commitment. He told me he was calling me the next day at 3pm and never did. He gets one of their reps to call me three days later with a different quote all together than the one given to me from an employee who, conveniently is no longer there. These people are shaky to say the least. I would think about it twice before using them. They lack professionalism and honor. The woman who is no longer there was very nice and helpful. I can see how anyone would not want to work there

jo
Review №25

I have multiple policies and the communication and service has always met my expectations. Thank you.

Ad
Review №26

Best in town!

Hu
Review №27

Much kindness

Information
9 Photos
27 Comments
4.8 Rating
  • Address:1777 NE Interstate 410 Loop #1200, San Antonio, TX 78217, United States
  • Site:http://trutela.com/
  • Phone:+1 210-757-4520
Categories
  • Auto insurance agency
  • Home insurance agency
  • Insurance agency
  • Motorcycle insurance agency
  • Renter's insurance agency
Working hours
  • Monday:8:30am–5:30pm
  • Tuesday:8:30am–5:30pm
  • Wednesday:8:30am–5:30pm
  • Thursday:8:30am–5:30pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:8:30am–5:30pm
Similar organizations