user
Kevin McStravic - State Farm Insurance Agent
5811 University Heights Blvd #108, San Antonio, TX 78249, United States
Appearance
Kevin McStravic - State Farm Insurance Agent

Comments
Jo
Review №1

My agent Raquel is beyond incredible. I had lots of issues in the past with my insurance accounts and she has not only given me ease of mind, helped me save a ton, but keeps in touch to make sure my account is in good standing, and inquiring if I need any other services. Before, once places got my money, I never heard from them again. She is better than Jake from State Farm himself.... ask for Raquel.

Li
Review №2

Love this agency! I work with Sandy for all my insurance needs! She is super nice and professional. She works diligently to get the lowest rates with the most coverage. I was with an online insurance company and she blew away their rates with amazing coverage. I have an 4 generation 4Runner, and her rates were so good I carry full coverage. She beat Allstate by half with way more coverage. My girlfriend has been with Allstate for 21 years and when she told them she was going with another company they didn’t try to work on her insurance rates. They just told her she would have to email them. Wow! I send all my clients for their RV insurance to her because they are a fair, honest and easy to deal with agency!

MH
Review №3

I recently relocated to Texas and needed dependable auto insurance. I am extremely thankful for the Kevin McStravic State Farm team. I am specifically thankful for Sandy and her dedication toward customer satisfaction. She provided me with an extremely competitive auto insurance rate and we added home insurance coverage as well.Sandy’s customer service can only be described as superior. She truly cared about providing me with a package that was an excellent fit for my family.I highly recommend Kevin McStravic State Farm for your auto and home insurance needs.

Fe
Review №4

Staff is very attentive to all my insurance needs. I have both home and vehicle policies. Gerald is my contact person, he is always willing to assist. I was referred to this group due to their professionalism and attention to details. Kevin and his staff have always been there to answer any questions when needed. Highly suggest and recommend utilizing this particular agency.

Br
Review №5

I absolutely adore miss Sandy she is sweet as can be and tries her hardest to find the best deal available for you. One of the reasons Im still with state farm besides the good price of course!

An
Review №6

I have worked with Gerald Siller on several occasions and he has made the stress of buying insurance so much easier. He is thorough and his follow-through is such a breath of fresh air. I appreciate not having to stress about insurance with an agent like Gerald. Highly recommend.

Re
Review №7

I have had the pleasure of being a customer of State Farm and Gerald Siller for a year now. It has been a real pleasure. The true test of a great establishment is when you have difficulty with a claim with insurance. Through some tough questions they were able to make sense of all that happened and justify all that happened. I recommend everyone I know to them and tell them my experience there. I now have business insurance through them too!

Mi
Review №8

I have had one of the best car insurance experiences working with the Kevin McStravic State Farm team. Getting ready to move from one state to another, there are a lot of moving parts. Team members Sandra Johnson and Gerald Siller made the transition easier.I talked with Sandra as I was looking at quotes. She followed up with great numbers and good coverage. She didn’t heckle me like other insurance agents and instead sincerely checked-in to see how the quote process was going.Once I decided to go with McStravic State Farm, Sandra continued to be helpful. She was prompt to return my calls and emails. She verified that my policies successfully transferred over and was cheerful the entire time.When Sandra wasn’t available, Gerald provided similar care. He made himself familiar with my policy and stepped in when I needed immediate assistance. I give this team a 10/10.

Ma
Review №9

Thank you so much for taking care of salon mira bella!

Do
Review №10

I am very satisfied with Kevin McStravic and his State Farm agency. His team, including Gerald Siller, are very knowledgeable and proficient as well. After signing my original policy with Kevin, it wasnt long before I transferred all of my policies over to his agency. They provide excellent customer service & claim response.

Fr
Review №11

They never let me down. Very responsive and professional they made everything smooth. Sandi and Gerald thank you for all yall do!

Di
Review №12

I used to hate dealing with Insurance Agents, until I met Gerald Siller and the folks at Kevin McStravic. The quotes that they provided me were twice better than any other that I had received.The service itself has been outstanding, any time that I may run into trouble, or the need to contact them, they answer right away, and get me the necessary information at that instant.I cannot express how good their service is, highly recommend giving them a try!

An
Review №13

I have had the best experience switching to State Farm and having this agency. I mainly communicate with Gerald and he is always on top of everything. He always takes the time to explain everything to me when it comes to my policies and has outstanding customer service. Thank you!!

Ja
Review №14

Gerald was great to work with.. Got a speeding ticket on a Sunday and he quickly got me a copy of my I D card before the cop could write me a ticket. Thanks for the great customer service you saved my butt that day!

Ro
Review №15

Sandy is very helpful and diligent working with her customers. They are a premiere company with small business prices. I dont know why I didnt use them in the past. Much better than one of the Internet Companies I was working with.

Jo
Review №16

Great insurance with even better discounts and awesome customer service. Sandi Johnson, over at the Kevin McStravic office has been great in finding me the best coverages for all of my vehicle needs. Highly recommend this location.

jo
Review №17

The State Farm representative that I talk to is extremely courteous. She help me with my whole my auto and business policies and even though I canceled my business policy after two months she was still super nice and understanding and help me with everything that I needed. I believe her name was Sandy I would recommend her to anybody that would look for insurance.

Ma
Review №18

@Gerald D. Siller has been an amazing help. He works hard on making sure hes getting me the best deal available. Hes very responsive; Great customer service. Thank you.

Ol
Review №19

Gerald Siller was absolutely amazing! We had some back and forth issues that he worked super hard to get fixed. He went above and beyond to answer my questions, and find out information for us. Would definitely recommend 1000%!!

Ro
Review №20

I have 5 vehicles and our home insured here. Special thanks to agent, Gerald Siller, for making insurance easy. We recently had to replace our roof and he made a stressful situation much more manageable with all his knowledge. Five stars!

Ja
Review №21

Kevin McStravic’s office (Sandy) worked very diligently to resolve a claim issue for me and my family.I am completely satisfied with my service.Best agent in the San Antonio area.A++

Ge
Review №22

Sandy J, great personal attention. All requests done very fast and perfectly explained. Saved me a lot with new policy. More service like that needed everywhere. She is extremely recomendable.TY very much !!!

Sa
Review №23

Hello, the team here is quick to respond via email or on the phone. Helpful and accountable. Highly recommend, thank you

Hu
Review №24

We moved to SanAntonio Texas in 2018.We were introduced to Gerald Siller at Kevin MaStravic State Farm agency by our son. What a gentleman! & a professional.Made us very comfortable, explained our options with no sales pressure.We have been with them since,for our auto & home insurance.Gerald has always been very prompt in returning our calls with any of our questions.I would highly recommend them with out reservations for your insurance needs

ko
Review №25

Sandi is great....I changed my policy several times and she was always cheerful and helpful...she worked with me to make sure I got the best deal and all the discounts I was eligible for...thanks so much

Jo
Review №26

They have been solid since the start Kevin and Gerald have been helpful with all my needs both home and with my small business.

Za
Review №27

I have worked With Gerald several times, he has made getting insurance so easy!!

Ju
Review №28

Gerald Siller was both very informative and made me feel like he had my families best interest and security in mind.Thank you

Pr
Review №29

Had the opportunity to work with Sandi she was able to work with are budget and was very professional. would recommend her to anyone.

Ge
Review №30

Over 20 years of combined experience. This Agency strives for excellence in customer service.

Ra
Review №31

Sandi is a great asset. Very courteous and professional!

Ha
Review №32

This agency has a great team, they are always doing whats best for their customers.

Ap
Review №33

Kevin and Gerald for the win! I had been with Progressive for 4 years and Gerald quoted and locked me in an insurance plan saving me literally $153/mon. I’d highly encourage anyone to give them a shout and see what they can do for you.

St
Review №34

Recently I have had my vehicle repaired due to uninsured motorist, and towed..... experience was ez in a hard time, thank u state farm!

Je
Review №35

Gerald, thank you for always assisting me. You’re the best!!!

Ly
Review №36

I have worked with Gerald Siller for years, and he has always been professional and responsive to every question Ive asked regarding additional quotes and different coverage. There is no one else I would work with!

J
Review №37

Terrible service. Asked for call back from agent and he never bothered to call me back. I guess a good customer isn’t worth a five minute phone call and loyalty doesn’t mean anything. Every time you call you get a different get equally incompetent person. Bills are constantly screwed up and even the simplest things are a three ring circus act. I guess I should thank them for their bad service since it’s causing me to get quotes elsewhere. Avoid at all costs.

Me
Review №38

I got my contractor policy with Gerald that help me out through the process and since then all the member from this office always been helpful,polite and professional every time I call in or the call me. Thank you to all of you guys.

Mo
Review №39

We have never been happier with our insurance agent. Gerald always makes time to answer questions and help us through insurance needs.

La
Review №40

I have been with Kevin and his team over ten years. Great Service. !!!! Thank you. Keep up the good work !!!

Ed
Review №41

Very helpful and understanding. He is also accommodating with the ability to digitally sign documents so you dont have to be in the office to sign. He assisted with assuring our insurance accounts remained solvent. He is also very friendly.

Je
Review №42

As an owner of my own contracting company Kevin at his State Farm branch makes sure our company has what we need to get these jobs done. Here at High Quality Tile we highly recommend Kevin McStravics State Farm Office!

Gw
Review №43

Sandy has been wonderful to work with.

Ga
Review №44

I was with state farm and the same agent since I moved to Texas in 1982, he was a great agent unfortunately he retired about three years ago. Went with Kevin McStravic because he was close to home, biggest mistake. Did not realize before that not all agents try to help their clients. My house was hit by the hail storm April 2016. The roof, skylights, gutters and many minor things were destroyed and needed to be replaced. I had replacement value and thought that it meant anything I had to replace would be covered at todays cost. Got the adjusters report which didnt make any sense to me and called my agents office to get clarification. Was told one thing and then I was told I should have done something else. Did not understand the adjusters report and called my Agent again, spoke to someone in the office (agent never available) and they told me not to worry about it I had replacement value, have the work done and submit the bills. I didnt get paid for one large skylight, it wasnt cracked just all fogged up and I guess that didnt count. I was also told I had two years to get everything fixed and or replaced, when I submitted a bill recently for a new deck roof was told that there was no more money for me and also I wouldnt get paid for new gutters or anything else that was in the adjusters report that I hadnt replaced. I called my agent and he wouldnt talk to me, he is worse than useless.The funny thing is I just got a call from his office requesting I come in to discuss my insurance needs for the future. I cancelled my policies with state farm and went with another insurance company about three weeks ago.

El
Review №45

Great Agent to work with. Office staff is awesome!

De
Review №46

Thank you so much for your guidance, Kevin! I appreciate your time, effort, and knowledge.

Le
Review №47

Great Customer Service and friendly staff Highly recommend

Information
2 Photos
47 Comments
4.6 Rating
  • Address:5811 University Heights Blvd #108, San Antonio, TX 78249, United States
  • Site:http://kevinmcstravic.com/?cmpid=m7fa_blm_0001
  • Phone:+1 210-561-2991
Categories
  • Auto insurance agency
  • Insurance agency
  • Home insurance agency
  • Life insurance agency
  • Renter's insurance agency
Working hours
  • Monday:9am–5pm
  • Tuesday:9am–5pm
  • Wednesday:9am–5pm
  • Thursday:9am–5pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:9am–5pm
Similar organizations