Place was decent when I first moved in but has progressively gotten worse. The front gate remained open for over a year and a half. This lead to multiple burglaries including my motorcycle FROM MY GARAGE, all four of my visiting brothers car wheels, along with four other vehicles. They used to have a patrol vehicle drive twice a night the first year I moved in but that stopped with the change in management. Soon after is when the break-ins and burglaries increased in occurrence. I guess they valued the cost savings over their residents belongings and safety.Dog feces was constantly in hallways and other common areas (beyond dog park). There were apartments I reported for having feces on the balcony on multiple occasions with no recourse.Health, safety, and security should not be secondary concerns especially for the price and area.The interior of the apartments (at least 1 bedroom) are nice and I like the design but everything else definitely now makes this place unlivable. If the above problems dont concern you then its a decent deal for the location at current prices. I was in building 3 so maybe that was the worst one and the other ones fared better but Im not willing to make that gamble.New update: Good luck trying to get decent contact by phone. Youll be greeted with an automated voice system that makes it difficult to talk with anyone at the office. The system does its best to redirect you to their central office (aka call center). The kicker is they cant even pronounce the name of the apartments correctly.

I have lived here for about a month, and so far I have enjoyed every minute living here. The staff is wonderful, and they are prompt in address issues and concerns. I have had a minimal amount of concerns brought to the staffs attention, and they were quick to address them within 24 hours. I greatly appreciate both Jennifer and Angie at the office along with the other wonderful and welcoming staff. Maintenance has also been prompt and kind in addressing a couple issues I’ve had since being here. The overall effort from staff and management has been a blessing. Lastly, the communication provided by the staff, via email, is thorough and constant to keep all residents up to date regarding updates and fixes on the property.

Highly recommended. The Vance reminded me of growing up in New Orleans. Rent - $1350. The nostalgic feelings I get when being robbed out of my shoes? Priceless.

Best apartment to live in San Antonio.Spacious elevators made my move in hassle free. Front office staff especially jenny is amazing. They make the living in apartment a lot easier. Best apartment I ever lived in San Antonio. The pool is spectacular. The kitchen is best in class. Everything in apartment is of high quality. Would definitely recommend this apartment.

Serena G was awesome from the start when I was inquiring about these apartments. And I ended up signing a lease and its been a great experience so far with her help and quick turnaround responses for anything I need or needed. I recommend these apartments and give kudos to the staff from how great they are.

Several weeks ago I was on the phone with SPECTRUM. Apparently the person I was speaking with could not hear me. We were both talking very loud. One of my neighbors, to this day I dont know who, thought I was in trouble. The neighbor told the maintenance team I was in trouble. Maintenance called the office, next thing I know two people from the management office where literally banging on my door to see if I was OK. Thanks to my neighbor, maintenance, Serena and Jennifer from the office. Good looking out. That was greatly appreciated. 🌹

It was such a bad apartment complex for the last two years, however since the new management team arrived it has been AMAZING! Angie is incredibly nice, the work orders are done in a day, the contractors are super professional, the emergency orders are done super past. Honestly now i can say it is a luxury complex!!

DO NOT LEASE WITH THESE UNPROFESSIONAL PEOPLE. THEY NEVER ANSWER THE PHONE, EVER. WHEN I MOVED IN THEY ACUSSED ME OF NOT PAYING MY MOVE IN FEE BECAUSE THEY MISPLACED MY CHECK. THANK GOD I FOUND MY CONFIRMATION NUMBER BECAUSE THEY WERE GOING TO MAKE ME PAY AGAIN. THEY ARE SO UNDERSTAFFED, AND UNORGANIZED. I PUT IN A MAINTENACE REQUEST THREE WEEKS AGO ABOUT MY SHOWER BEING OLD AND RUSTY IT SHOOTS WATER OUT ONTO THE WALLS AND FLOOR (EVEN WITH A DOUBLE SHOWER CURTAIN) AND NOTHIG HAS BEEN DONE ABOUT IT, AND NOONE HAS EVEN CONTACTED ME FOR AN UPDATE. I WISH I COULD TERMINATE MY LEASE HERE!!!!!!!!!!!!! IF I COULD RATE THEM NEGATIVE STARS I WOULD.

I love this place I recently moved here after the Texas ice storms and the staff here has been incredibly understanding and helpful to my needs. Loving the new updates as well.

If you want to get your tires stolen or your car broken into this is the best place to seek! Management doesn’t do a single thing to help, not to mention how they have barely fixed ONE gate since we have lived here. I’ve been here since September, the yard is horrible they don’t care to fix the dead plants, grass that needs cutting, hallways are horrible and walls where they promised to clean with the power wash but never cleaned our apartment hallway. DONT live here if you want to feel disappointed with the staff and how they handle things here. Never received a fob to access the gym, nothing. We also got charged for water during the snow storm this month. Tires, theft etc seem to happen often here and while we report it they mention in an email “This happens everywhere”. Very professional. I have to get cameras now to feel safe around my apartment and to Check on mine and my roommates vehicles. So disappointed living here, can’t wait till my lease ends.

Shout out to Serena for making a last minute move in process super smooth!

I’m glad I read the newest reviews before leasing.common themes that lack in this apartment complex is theft, missing packages and a gate not working which makes no sense as to why they shouldn’t fix it. No wonder the leasing agent looked at me puzzled when I told her they had good reviews. It’s actually reviews from past management. Oh well dodged a bullet.

Love these apartments! Theyre so pretty indoors & outdoors. The staff is really helpful, and friendly. Its a good location, good schools & im so happy we moved here!

Thankfully I am about to move out of this apartment. Do yourself a favor and live somewhere else. Gate was broken all year round. Trash everywhere you look. Stolen packages. Non-residents walking in and out because non of the gates are locked. Several cars broken into. Overall, I couldnt be more glad my lease is ending.

I currently live at the Vance and unfortunately, I will not be re-signing my lease after this one is over. Over the past year, there has been a significant decline in the quality of these apartments. Every package that I have had delivered to my apartment has been stolen. I approached the office admin regarding one of the packages, as the online system had stated that it had been delivered and she said that they do not accept packages. Whenever I said Okay, that means it was stolen she was very dismissive, shrugged and said Im sorry. After that, I figured it was a lost cause and have since not approached them regarding other stolen packages due to their lack of sympathy. The back gate door entrance has been open to neighboring Woodstone over the past year. The homeless are constantly cutting through the complex to get over to Woodstone or to the bus stop. It has been a year since I have lived here and feel that the gate issues could have been resolved by now, especially since majority of renters are paying $900+ to rent on this property. Since I live alone, safety is a big priority for me and I do not feel safe staying here anymore. I am hoping that things improve within the next year, but so far it has just gotten increasingly scarier to live here alone. I recommend reading the reviews in the order of newest first, as you can compare them from the previous management company to how the quality has rapidly declined.

Want to get robbed every time you order a package? Want to pay gated community prices without a working gate? Then this is the place for you. Trash everywhere. Maybe it used to be a decent place but I honestly dont know where these 5 stars are coming from. Sus.

BEWARE LOCATORS.I referred a client back in June of 2020 and have not been paid since. I will never be sending a client their way again. Supposedly there was a new manager in place to turn the place around and based off the most RECENT reviews they have not done their job but I would NOT blame her. I would blame their corporate office B & M Management, Cindy Sparks the regional manager has not been able to provide a clear answer as to why I have not been paid. Owners should replace the entire management company as to how unprofessional they treat their vendors and residents. I would never recommend clients apartments under B&M Management.

First thing: I am NOT a resident. I did complete a tour with Jennifer. So I am rating my experience with Costumer service when looking to sign. She was very helpful and sweet. She went above and beyond to help me. She gave me quotes then and there. Very professional and also down to earth. The only reason I did not sign (a close close close close second) was because my first choice apartment that is closer to my work unit became available.

This complex is great, the apartments are nice and management is decent. HOWEVER, they have no package system. The packages get delivered to your door and people will steal them. That’s really my only complaint, for what you pay to live here they need to get some kind of amazon locker or something.

So I was looking for an apartment for me and my pup, found “the Vance” and it looked nice, I mean the pool, gym, and apartment “seemed a bit small” but mainly I was trying to find a good place for me and my puppy checked out the dog park here ( my friend currently just moved here, she has no dogs) and wow there is poop all over this “dog park” not to mention it’s small. Due to this I’m going to look else wear...

This is a cheap management. They feel residents are rent paying people without providing services.Very irresponsible and not supportive and no common sense. They dont solve the work orders, elevators doesnt work, rude behavior, no mask when they talk to residents, no security cams, gate doesnt work.I would rate 0 star unfortunately min is 1. They turn out to be good at the time of leasing but you will be seeing their original behavior once you enter into lease.

How sad to be living here. The management is so rude and not courteous at all.

Living here has been quite the positive experience. It has all the perks of being quiet neighborhood, gated, maintained complex, close proximity to entertainment/10 highway, and many other amenities. However, as we know management can truly make or break a complex. Yet, the interactions I have had with Jason (the manager of this complex) has made my experience all the better. Anytime I have had an issue or concern I have addressed it with him and had it resolved the same day without any run around. Really because of these reasons alone I would recommend living here to others.

I went over to visit my close friend, and had to park in the visitor center ( which they only have two one outside of the gate and one inside and they only have about fifteen spots for the entire apartment complex which is absurd ) and this is supposed to be a gated apartment complex. But they leave the front gate open. There are absolutely no security cameras, or security. Because of this negligence my car got broken into last night, as well as my friends ( who is a resident at the complex ) and their neighbor. I’m sure there was other cars that got broken into last night. This is not something I should have to worry about when I visit a “luxury gated” apartment. I would never feel comfortable coming here again. And I would not get an apparent here. Management is terrible they will not answer their phone. And this is not the first time something like this has happened here. They have made no effort to improve or ensure safety for their residents.

** Reviewer beware: my review was removed after I posted a lengthy dissatisfied review, but no worries, I’m happy to post it again. In fact, I copied + pasted my review in my notes in case this happens again. FYI, I’m pretty sure it’s not legal to tamper with reviews by deleting them **I leave reviews but my patience has worn thin. I will admit, this complex is beautiful and has a lot of amenities, however, what I won’t tolerate are the constant excuses for nobody ever answering the front office phone or even returning your calls back. I’ve reached out over the course of 3 weeks to inquire about a referral that had moved into the unit above me, which brings me to my next complaint.For obvious reasons, nobody wants to go into the front office because they want to keep their distance. Others, like I, hardly have the time to do so because they work 2 jobs.I walked into the office today, 10/08/2020, and was approached and was asked if I needed help. I explained in a calm and frustrated tone, that I found it very ridiculous that nobody every answers the phone and that my calls could not be returned. Before I could even finish, the man immediately had an attitude, which keep in mind, I walked in there frustrated at the SITUATION not the staff working. He responded by cutting me off and saying “well I’ve been the only one here for the last 3 hours.”First off, I didn’t need the attitude. Second off, if you can’t handle a frustrated tenant voicing a simple concern, maybe this line of work isn’t for you.Before I continue, the understaffing of the leasing office is not my issue. I say this, because this excuse is given to me every time I voice my frustrations and concerns about my calls not being answered/returned. While I can understand understaffing can be an issue, I’m not going to continue to accept this as an excuse.In addition to this, I was told when I had moved in, that if I referred someone, that I would have an x amount taken off my rent after the referral has stayed in their unit for 30 days. The person I referred has been a close friend for years and just so happened to move into the unit above mine. There was no explanation that the referral would be void if the tenant I referred took advantage of the move in special. IN FACT, the lady helping my friend said 3 TIMES that I would get it applied to my rent after her 30 days and even wrote my name and unit down, according to my friend.When I went into the office today to double check that it would be applied before my next months rent was due, I was then told by the lady that since my friend took advantage of the move in special, that it voided the referral bonus I’d get applied to my rent.As I stated previously, this was NEVER MENTIONED to me nor my close friend. When I asked what would be done to accommodate me for the obvious inconvenience, I was told “sorry, there’s nothing we can do.”If you are looking to move into a new apartment, be sure to filter the reviews to most recent. Almost all the recent reviews have 1 star. Do yourself a favor, and please search elsewhere unless you like poor communication and horrible customer service.It would be nice for a higher up to reach out to me in regards to this issue, but I’m lucky if the front office even answers their phone. Ridiculous.

I’m at the point where idk what to do anymore. We’ve had 2 leaks in our apartment since we have moved in and have called maintenance many times- no issue resolved. The pipe from the sink to dishwasher is always leaking all over the kitchen causing a very nasty poop smell. The shower has a leak from the roof. We have lived here for almost 3 months- and have complained since the second day we moved in. Front office stated they will put in tickets and again here we are with nothing done. Very ridiculous..a very bad situation to be in- this smell is very bad to consume.

If I could leave zero stars, I would.. I chose the Vance because of the elevators and saw how clean it was when they took me on the tour but WHAT A MISTAKE!! THE ELEVATOR HAS BEEN BROKEN FOR 8 DAYS NOW!!! Im left with no option but to complain to the city and possibly the fire marshals due to all the flammable material left in the trash room and hallways..do NOT rent here!

Going on 2 months trying to get pest control to our apt. Last week at least I got confirmation that I’ll get serviced on Tuesday 9, but yet again no one has turned up. Whoever is the manager can you please contact me, I’ve sent many emails. I’ve already bought another can of roach spray. These roaches and other bugs are slowly spreading to the bedroom & living room. They are already in the bathroom! Please don’t make me have to escalate this to the owner or someone higher. Again I believe I deserve some type of credit applied to my bill. This is really really inconvenient and unprofessional.

DO NOT LEASE HERE!!! I hope by reading this comment is saves someone from not living here. My truck was broken into last night inside the complex it was more than likely because the gate is broken and has been for some time now and the side gate is broke as well letting anyone who wants to walk in here be able to. Besides my truck being broken into everyone in the office is so horrible especially Sarah. The elevators are always not working and maintenance takes forever to fix things and this is before covid too. For as much money as you pay to live here it is definitely not worth it!

The front gate for vehicles has been broken for months now and the pedestrian gate has never had any sort of lock on it. Random people walk in and walk around and steal packages from your door and also use the swimming pool then leave back across the street to the other apartments and now once AGAIN..THE ELEVATOR IS BROKEN IN THE MAIN BUILDING AND NO ONE THERE DOES ANYTHING TO HELP..I have 2 young children that I have to carry up to the 4th floor..try doing that with groceries..STAY AWAY FROM HERE!

If you want your packages stolen, this is the place for you. Just recently a co-worker of mine had their packages stolen. So there is a thief on the complex who is checking for packages being left at the door.

Just dont move here, i hope this will explain everything.

PARENTS DO NOT LET YOUR KIDS LIVE HERE!! Terrible terrible experience with these apartments. I have NEVER felt safe here this complex does ZERO for our safety. The gate in front that is supposed to be for our security has not been fixed and have gotten my car broken into MULTIPLE times. I’ve let them know everytime it has happened and they have done nothing to fix it. They said they wouldn’t fix it until amenities are open again but it’s been broken way before COVID. Shows how much they care about how safety/security. It’s all for show.

These dirty mattresses that a previous resident left about 6 weeks ago are STILL in the hallway on the 3rd floor in the same building as the leasing office. The same building with the elevator that is always BROKEN!!! THIS PLACE IS A JOKE! The elevator worked for TWO DAYS after not working for THIRTEEN DAYS . it worked for the 9th and 10th of September and now ITS BROKEN AGAIN!! DOOO NOOOOT REEENNNT HEERREEE!!!!

DO NOT LIVE HERE!!! Today is the 2nd time my car was broken into all because they dont fix the gate. its supposed to be gated but its been broken for MONTHS & they have done nothing to try & fix it. The office is not help at all they could care less about it. If you value your safety do not live here!!!

I imagine I would have a higher rating for Triomphe if I actually lived there - both the property and the units themselves seem rather nice. So nice, actually, that I wanted to live there. A suitable apartment was found, an application was filled out, and a deposit was left - but two days later I receive a call from the leasing agent informing me that the apartment I left a deposit for was apparently no longer available.As it was explained to me by Amy, the current tenant had already provided his notice to move out and then after promising the apartment to someone else (me), Triomphe decided to allow the tenant to remain. Their solution was to offer me a different apartment, in a worse location, on the first floor only (not an option for me) for the same price. Worse yet, as someone who is trying to find a place in San Antonio for when they move there in 2 months, I am not in a position to go back out there to look at other units without hours of driving.My circumstances and rigidity certainly wouldnt apply to everyone. And mistakes happen and I cannot personally fault any of the individuals involved here. But at the same time I would strongly discourage anyone from leasing or looking into Triomphe as I feel they are untrustworthy - the intent to mislead is immaterial. And while nothing is set in stone until a lease is signed, is that really the kind of attitude you want from the management of where you will be living? The if you didnt get it in writing it didnt happen type of relationship?Ironically, though, this was all in writing - but it doesnt matter. To their credit, however, Amy told me that they would not be attempting to cash the application fees or deposit. Although considering it was all for an apartment that was never available...its not a lot of credit.

The ladies at the front were very helpful and understanding. Being a young adult, moving to a big city for work is a little rough. They made me feel like I am at home! The apartments are so nice and welcoming. I had other choices but I made the best decision. They are family oriented with activities monthly, as well as dog friendly!

The elevator thats right behind the leasing office is broken AGAIN!!! the management pretends not to see it..ALL the staff here needs to be FIRED!!! There is trash everywhere and abandoned cars sitting in the parking lot..DONT WASTE YOUR MONEY HERE!!!!!

I’m current tenant living in this apartment, unfortunately I have to give a low rate at this moment, I have been living here for the past 14 months, at first everything was great and I was happy about the customer service I was having when Amber was working at the office, any problem I had it was solved without any issue, about 5 or so months ago I have been having issues with my water bill coming double of the amount that I was paying for the first 9 months, I contacted the office and management about and they send maintenance 2 or 3 times to check if I have any leak and I did not, I have been trying to get an answer with them every since then about why my water bill has been high and they can’t give me an explanation, they said that that’s what the meter showed but yet they have not show me the meter when I requested, I live In home with two kids and my highest bill was no more than $35 to $40 for the first 9 months, my kids and I are out of the apartments at least 10 hrs at day and 3 out of 4 weekends at month we are out of town, since the weekend before spring break my kids have been out of tans me at home about 2 to 3 days and yet my bill came back high again. so I don’t understand why my bill has gotten over $70 almost $80 on water, what has changed from the first 9 months to now? I’m not the only one who has complained about this situation but I believed im one of the ones who has not gotten an answer, I have had bad responses from customer service I also have been asking to speak to Jason and I haven’t got an answer, I have emailed him as well about other situations and not respond, unfortunately they don’t have a good communication with the tenants unless you shows up at the office and give them attitude, I also realized that on my lease I signed for a valet trash addendum for $28 at month and they have been charging me $35 I have been calling to get an answer for the last 2 weeks and no one from management has return my calls. The apartments are nice and well taken care of, unfortunately some of our neighbors that have pets doesn’t take care of the building and is understandable that maintenance sometimes can’t keep it up. My disappointment is more towards management since they don’t respond to your concerns unless you face to face them and at the end everything remains the same since they don’t give you any solutions is more likely to take it or leave it. I have posted so many comments on the portal we have where we paid the rent online and all of my post has been denied by management, they don’t like for others to see your complaints but yet they don’t do anything to help you. Let’s see if through this review I get an answer from them.

I just moved in a week ago after a last minute switch from another community. So far my experience has been very refreshing. I was fortunate to find a perfect fit in plan and take advantage of a good deal that made this place an incredible value for the quality and location of this property. The design is beautiful and honestly, much more impressive in person- in fact, I didnt like the look from the photos online which is why I didnt consider it in the first place. I have the 692 A-1 and it has ample cabinets, closet and storage- a huge garden tub (bigger than any I have seen), tall shower head and cabinets (important to me because I am 6 tall), granite counters and vinyl plank floors. Elevator access is great and the gym and pool areas are beautiful.Another note- while searching for an apartment, I contacted at least 10 communities- out of these maybe 1/3 did I have a pleasant experience with the leasing professional. At Triomphe, the ladies Ive worked with have been professional, happy, well groomed and eager to help. To compliment them even more, they were in the middle of an office transition which I know is very stressful and still managed to be positive and eager to help.The reasons I did not give a 5 star is that the apartment needed a bit of attention in cleaning and maintenance upon move in as well as a small debacle with access to the apartment upon moving in- however, most everything was addressed with in 48 hours.Also, the property is a situated across two streets and the gate accesses are pretty awkward in the building I lease. It is in a somewhat isolated section with very limited parking. It is a very tight balance of finding parking near the building, but there is parking available with some walking required. It is fine for now as the weather is very pleasant but I am nervous about the rough days. There are garages available for lease and that is definitely something to consider if you are looking at a unit in an area with limited parking around the building.

Ive lived here going on 6 months now. The office staff have always been really friendly and helpful. Now that I am experiencing a maintenance emergency I am left completely in the dark. A water main leak leaving sewage from the sink, cabinetry, and dishwasher is completely unacceptable when calling for emergency services going on 3 hours (it is nearly 11pm). My apartment smells like sewage (poop water) and it is all over my rug, the edge of their carpet, my utensils, the island, the kitchen ground. I am left to clean this up by myself ruining my shower towels trying to contain this mess.It started with a toilet that was clogged. That was taken care of wonderfully. The following day everything else started going downhill. Maintenance came into my unit twice around 9 am and left it messier than it was at the start. Twice leaving saying little more than by with interpretations that the problem was fixed. Twice I ran down the stairs to call them back to the unit insisting the drainage is terribly backed up and nothing was fixed.After returning to the office twice more, once at 2pm and the last just before 5pm, I was told someone would be out in the morning. Things are much worse now than at 5pm. My first call to the emergency number was around 8:15pm. Again, it is now 11pm and I am terribly displeased.Im currently sitting on the balcony of my apartment in the hot 88F June night, 11pm, sweating because I would rather here, outside, than indoors with AC and the foul smell of feces.I have called emergency services x5, messaged four staff personel, and posted on the community board to see if anyone is able to help me.This is a terribly poor situation to be in.--I will gladly update this post when I am responded to about my current emergency.UPDATES:WEDSNEDAY(the following day): around 9am a gentleman came and sprayed a very strong, nice smelling, solution. He also left an OmniDry mini air mover to dry the carpet.-The smell is still persistent though not as bad with the competing sprayed solution.-I went to the office and had an office member other than maintenance finally assess the situation. He mentioned tomorrow morning someone will be able to fix the drainage problem.THURSDAY morning I had to maintenance staff bring an Auger to fix the plumbing.-I am very happy to see the sink and under the sink cleaned after they left.-My dishwasher is still full of regurgitated waste water.-Unfortunately, EVERYTHING smells aweful; much worse than it ever has before. Maybe whatever they were able to get out? It smells like someone left invisible vomit all over, everywhere. The smell now is seeping through into my room.*I left a voicemail with the front office. I hope they are able to fix both problems (Primarily the smell! Dishwasher too). I really dont like having to follow up about every detail (QUEUING). I wish maintenance would check every listed complaint and fix it during one trip. I also wish the front office would call me after tasks were done so I didnt have to post on a public form to get live feedback from them.**I wonder how the wood cabinetry will do after being soaked in regurgitated waste water for more than 48hours? I hope now residual smells. Smells are honestly the worst part about this whole process.___My initial review was 1/5 stars.Current review 4/5 stars.After 1wk to repair the plumbing and cleaning the carpets, everything works again and the smell is gone. My runner in the kitchen does has lasting spots which I do not expect will come out.I will continue to review the property. There are both things I enjoy and wish were better, as is life. I am very happy to have the sewage flooding resolved and resume using my kitchen without excess food waste.

Ive only been working with the apartments a little bit, but so far, great service! Everything has been so easy. There are many floor plans to choose from. They are very pet friendly. Pet groomer on the property, doggy park. Cant wait to move into my new home!

I had been apartment searching for months when I drove by Triomphe and decided to check it out. My hair stylist also happened to have a friend that lives here and highly recommended it. From my initial inquiry, Amy was prompt in responding quickly and answering all my questions. When she toured me, I was immediately sold! The complex and apartments are absolutely gorgeous and the leasing process went so smoothly. Will definitely recommend this place!

Super formerly staff and good rates for the area. My leasing agent, Crystal, was really helpful. I had lots of questions about the location and fees. She worked with me to find the best rate which ended up lower than the original quote. Excited to move in and enjoy the gorgeous pool! I suggest checking this place out next time you are looking.

I have lived at what is now the Vance for the better part of two years now, it has become a lovely place to call home. Initially when it was still referred to as the Triomphe I had rather poor opinions of management, having lived at the Residences at La Cantera prior to this I was used to being a Friend and Neighbor to the team there and sadly found that things were largely only business here at the time. Since its Transition to the Vance I find that the team does wonders; Jason and Sarah have done an amazing job revitalizing management. They have gone a long way to making this place feel like home and letting us know that we have people to rely on when things go sideways. The maintenance team also deserves a shout out as time and time again they have been there to assist with repairs (no matter how serious) with little notice. There are two gyms located across the premises of which I make frequent use and several pools and other amenities for entertaining guests. You would do well to consider making the Vance your home as well, here is to another two years!

After shopping around quite a bit, I was recommended to the Triomphe Apartments. I did not expect much, as I had been disappointed in my search, but I was happily wrong! I love the space that is available in most of the 2 bedroom floor plans, the reasonable cost, the location, and the amenities. They really cannot be beat as far as places in close proximity to my place of work.

Taylor and the team are awesome! They are friendly and helpful and we absolutely love the design of the complex and townhouse we are moving into. The pool is amazing. It definitely is worth the price we pay. Were so happy have found a place to call home for a very long time! -Daniel

In a word: Wow! So great to find a new, modern apartment complex in such a centrally located busy area and close to the highway. I searched and walked through many, many top locations, only disappointed in the end by how old and out-dated other places have become. I love the landscape with so much space for safe walking around. I like the ability to workout on the premises, too, in a well-kept classy facility. The parking is great, been too many other places with difficult, hard to find, street or parallel parking. I never worry about safety or my car or about the other tenants. It gives a great peace of mind for a busy professional, in and out a lot. I am not one to entertain guests much, but with such a gorgeous, beautiful place, now I will be! It is a very satisfying choice and makes a great joy to come home to... I love it!

Great environment, the staff is very friendly and the dogs parks are great.. they keep these apartments pretty clean, and the property always looks well maintained.

Excellent customer service, great property at an awesome price. The overall experience was fantastic. They truly made finding, applying and moving into a new apartment easy and enjoyable. No running around or loops to jump through. Raquel is awesome! If you are looking to move somewhere new, with a great set up, updated amenities and excellent service this is the place!

Having to find a place to live very quickly, the staff at Triomphe Apartments worked fast to ensure that my needs were met. They were extremely friendly and efficient! I absolutely fell in love with the kitchen, and knew this needed to be our home. I would highly recommend renting!

Great value for the price! Excited to move into an apartment that has never been occupied. The staff is wonderful! Raquel gave me a great tour of the facilities. The amenities and pool are a great addition. Im looking forward to calling the Triomphe home at the end of the month.

Although they forgot to clean my apartment prior to move in, (they didnt send anyone despite my messages) I absolutely love the complex. All the ladies in the front office are extremely friendly, Amy in particular. I would highly recommend to look for her when interested in leasing, you will definitely be in great hands! As for the apartments, they are gorgeous and modern!!

Bad customer service. The apartment loses value.

Just booked an apartment at Triomphe. The apartments are amazing and is exactly what we were looking for. The architecture and the interior design are excellent. Triomphe Apartment Staff, esp. Crystal, helped us get a great deal. We are excited to move-in!!

Amy is amazing! I have worked with her for a few years now and always make sure to take my clients to her. She is on top of it! Very knowledgeable, courteous and super sweet. Definitely recommend working with her.

Horrible customer service experience. My fiancée and I were looking for a 1 or 2 bedroom apartment, we went several times (4 exactly). First time they couldn’t show us due to the rain which I guess is understandable due to liability purposes but the way in which we were told sounded very condescending. Second time they were closed, third time we went their whole system was failing and there was only one person in the office so she said she couldn’t leave it unattended to show us, the fourth time I went by myself and Amy was just rude, didn’t seem like she wanted to show me anything, I asked her to give me a new quote she couldn’t because the system was still down I asked her for an estimate and she rolled her eyes. Truly glad we will not be signing here, be warned!

I am giving a 4 star because they are encouraging new residents to write this review to get discount and this is the reason you see high number of reviews. However, the fact is that the property is in a very nice neighborhood with really nice amenities. Additionally, the staff is friendly and genuinely try to help you by going an extra mile. I really like Taylor as she helped me a lot. I will be moving in to the apartment that is newly built on Nov 28 2016. I look forward to have a wonderful time here and would definitely write a review in couple of months so that others can benefit.

Great place to live!! Staff is great and very helpful! The location is wonderful too! Close to six flags and many store and restraunts in the area or are being built all the time!! Any and all maintenance problems I’ve had were always handled very quickly!! I appreciate all your help with my recent move and the quickness the staff was in making it happen!! I will definitely refer Triomphe to my friends and family!!

Staff is amazing and super friendly! The grounds are nice and have a lot of amenities for all ages. Triomphe Apartments staff also worked very hard to find us the right layout and best deal. We are very pleased with our choice.

I had been looking for a place to call home for several months now in the San Antonio area. Very difficult finding the right place that really meets all your needs. Then I found Triomphe Apartments and my face lit up!Relocating from a big city in the Midwest, I wanted to live in a place that will give me feel of urban living/ lifestyle. Triomphe amenities fulfills that. Great staff, good customer service. I will definitely recommend this place to friends, and colleagues who are looking to relocate.

I recently signed my lease at Triomphe. Amy in the leasing office was great, she answered all my questions and was very accommodating with my move in date. These apartments are in a great area, tons of restaurants, shopping centers, movie theaters plus many more activities. I look forward to moving in this coming month and hanging out by the beautiful pool.

I love the layout of this 1 bedroom apartment. I searched through maybe 30 complexes before deciding on this one because of the details and layout. The pool area is also beautiful. Amy was very helpful as well - very timely and personable. I was worried these apartments would be out of my price range, but specials it work out perfectly. So excited to move in.Update: I’ve lived here for almost a year now and still feel the same way. The office staff has been very helpful and attentive.

Triomphe is extremely gorgeous! These are modern apartments with spacious floor plans and the pool is just like a resort!!! The staff is very friendly and welcoming. Amy is super sweet and took her time with me during my tour. Love the location and is walking distance to Huebner Oaks. Would highly recommend!!!

Very happy with the experience with this place. Staff was very friendly and helpful throughout the entire process. Apartment complex itself looks great and a lot of extra amenities. The actual unit is very nice and looks like I wont regret choosing this place as my home for the next chapter in my life. Thanks very much Triomphe staff for everything!

I viewed these new apartment homes today, and I have to say I am very IMPRESSED!! It has the modern look everyone seems to be going for these days with valet trash, pet park and pet grooming center in the works. Awesome! However, the best feature in my opinion is the elevator! I absolutely dread moving, so to have an elevator assist me with the process instead of treading several staircases, is a win!

Triomphe apartments are stunning!! Its in the perfect location, and the staff is the absolute best. My boyfriend and I had the pleasure of working with Crystal for the application process, and in another week we will now be calling Triomphe our home! Trust me when I say, you definitely want to stop by here if youre looking for a new home! Totally worth it

Absolutely loved Triumphs customer service! I felt very welcomed as soon as I walked in! Thank you to the great staff. Love these apartments! Home sweet home!! :)

Do NOT give this apartment complex your business. I was a resident here for 1 year and no improvements have been made. Their upfront staff is rude and unaccommodating. When trying to move out we set an appointment with them for 2( the time THEY set) They acknowledged that we were here for the 2’clock appointment yet still made us wait after other couples who had no appointment with them.

The front office staff are amazing! Rojji and Taylor are the sweetest and very helpful! They have great amenities that are open 24 hours. The apartments are very modern with an artsy feel. I instantly fell in love the day we went and looked at them. Good for single people, couples and families! Highly recommend living here.

I was looking for a place to live and having no luck finding something that caught my attention. When I walked into the leasing office I was immediately greeted with a friendly smile from Crystal and she showed me all their current apt layouts and gave me time to browse and look over the options before asking me if I wanted further information and providing me with their current specials and offering me a tour. After the tour I immediately fell in love with the amount of customer service I saw her providing to the current tenants and thought to myself this is the place for me. Theyve made the transition into finding a new place to call home extremely easy and smooth! I highly recommend it here.

I visited Triomphe last week and was pleased with almost everything! I had the chance of talking to Crystal and she was so nice! very satisfied with the way the apartment is set up, very modern and well kept! Not to mention its in a very convenient location!

I recently signed my lease for at Triomphe. Amy in the leasing office was great, and answered all my questions helping make my transition as smooth as possible. These apartments are in an ideal location with many restaurants nearby, as well as quick access to I10 and 410. Plus the move in special is a great deal.

Beautiful place, great location for my family. Near a lot of shopping centers. Rojji is very sweet, and cares about meeting residents needs.Toured one of the 1 bed floor plans, very pretty Inside, also to have elevators is a huge plus. I recommend these apartments to anyone, so close to a lot. Great and friendly staff here at Triomphe!!

Great apartments, lots of space at a great price. The staff is lovely, full of energy and super attentive. Oh! And youll fall in love with the pool!

The staff at Triomphe are amazingly helpful and very nice! The apartments are fairly new and very nice! They come at a fair price! The common areas (including the pool and the gym) are very great! Very good place to relax and live. I would highly recommend this apartment for anyone looking for apartments here in San Antinio!

Triomphe is a beautiful property! Its pet friendly, reasonable rates on rent, and a great location. The staff is friendly and helpful. I couldnt be happier to be moving in!

Weve had a great experience with Triomphe apartments! Rojji has been amazing in answering our many many questions. The apartments are beautiful and we are looking forward to moving in next week. You can tell that theyve put effort into the details. The cabinets, the hardware, everything is well-made. If you are looking for a resort style apartment complex, then this might be a good fit for you.

I had a very bad experience at another property in town and had to look elsewhere for another apartment to call home. The staff at Triomphe are second to none. The apartments are all very nice with great modern amenities. The community is very pleasant and close to both I-10, 1604 and great shopping all near by. With the specials and discounts offered, it put the apartment well in my budget.

I would give 0 stars if it was an option. Our apartment was broken into and we have been trying to contact emergency maintenance for hours now. Many things were stolen. If you care about your safety, please find another place.

Amy has been super accommodating, we really appreciate her patience and hard work getting us setup. The apartments and facilities are very well kept. The elevators and trash valet are really nice touches. Thanks!

Greatest apartment community in San Antonio!!I have had such a wonderful experience from the start of the process to moving in.The manager Kandi made everything from the paperwork to the signing of the lease so easy.I want to commend the entire staff for their professionalism and caring attitude!Its a great place to live... you will feel like you live at a resort!!Come check this property out...you will be glad you did!!!

I have been in contact with this place since they first showed us a unit which we loved! Turns out it was the incorrect unit after we found out by looking into our Vance account and calling the apt complex and asking them why they changed our unit! One of the leasing agents “mistakenly” showed us the wrong unit. After reading so many reviews I’m shocked that the situation I am in, has been happening to others. I have been wanting them to help us a fix a problem that THEY caused, but all they say is “either take it or don’t” pretty much. So rude & unhelpful! If your planning on leasing one think twice.

A stunning place to live! The interiors and facilities are awesome for the price offered. Emy helped us moved in and has been very friendly in all our conversations. The washer, a brand new one, did not work from the first day; but the staff is helping me fix it. Other that that it has been a great experience !

Rojji is a top notch leasing professional! She is more than willing to give her honest assessment of how furniture would fit in the different floor plans. She provides the Pros/Cons. She also gives her insight on the different views each unit would have. The floor plan layouts of these apartments is unique to San Antonio. I have never seen these kind of layouts in SA. I have seen these layouts in the Dallas Design District and Dallas Uptown areas. The property owners are from Dallas and brought these layout designs to SA. These are a must see.

Sarah has been such a huge help in my search for an apartment! She helped me find the perfect unit at a great price and I can’t wait to move here!

Fell in love with this place since my roommate and I first walked in. Super friendly and helpful staff and the complex is very modern and sleek. Many choices for any size and price needs along with beautiful amenities. Located in a great area around a lot of shopping and food and bars!

I worked in property management for years and have never seen such great attention to detail in a property. The staff was extremely welcoming, but the product and specials really spoke for themselves. Excited to move in and witness all the other great aspects of this property.Thanks ladies for all your work!

This new community is AWESOME, the landscape is top notch. The pool is resort style and the patios and grounds give you a downtown loft fee to the community. The staff is more than friendly and charming and caters to their tenants. Its so new that major perk is being the first person to ever live in my personal unit. Added bonus is the elevator since there are four floors worth of units

Great location. Near shopping center and lots of restaurants nearby by. The apartment complex has elevators in each building which is a plus for carrying things to your apartment. Apartment staff was professional and explained everything thoroughly, I was able to sign my lease with no hassle.

Worst experience ever you cannot get a hold of anyone other than their call center and every time I have left a voicemail or sent out an email it has never been responded to I’ve been trying since 10 AM it is now 5:18 PM very unprofessional in the sense that they can’t answer their own phones

If i could give 0 i would. .really bad customer service and v late in processing application.. would never want to even think of moving in ther

I can not say enough about the amazing customer service that Alayah provided to my friend and I. I am an Assistant Manager in the industry and you truly have an asset in your office. Thank you Triomphe Apartments for making us feel welcomed and at home while touring. You have a beautiful property with even better amenities. We were so excited that by the end of the night we decided that this is where we wanted to call home.

I am very particular about a lot of requirements in my apartment and I must say Chrissy was considerate of each of those. She is very soft spoken and a lovely lady. It was a pleasure to meet her. She showed me all (quite a # of apartments), without losing patience even though she was about to leave for the day when I initially arrived. She takes her work very seriously!

I liked the interior, 24/7 access to the gym pool and lounge. Most importantly the service orders were processed rather quickly. Close to work and many other stores. Recently leasedOnly, for the lack of better word, negative I discovered was the noise from the Huebner road. But, that too because I am a little sensitive to sound/noise and this should only be an issue with the units facing the road in Building 1 and for people who are noise sensitive even with not too loud sounds.Rest of the complex is quiet and beautiful.

I recently signed a lease at Triomphe Apartments.The staff is really sweet and extremely helpful. All my questions I had were answered. The property is very luxurious and affordable. I know I will be at Triomphe until I buy my new home. Thank you all for this great experience.

Got the tour Saturday and I liked the area and the outside look of the place. Very bright and inviting and Alayah was patient and relaxed while giving me information about the apartment. The pool is obviously amazing, but the entrances and exits to the complex were simple and easy to navigate. When I went inside it was nice. The apartment had things that were must haves for me in there and the feel was great as I walked around. In all things there can be improvements but I find that for what I was shown and what Im going to pay this has all the right attributes. Made the decision to live here the same day. I am excited to move-in in the coming months.

Absolutely pleased with their management, everything ran smoothly and on a timely manner. Crystal went above and beyond my expectations and was on top with everything during my application process. The property is beautiful and the location is very convenient. Overall a great experience.

Upscale apartments with great amenities and a really lovely pool. There is a nice (Starbucks) coffee bar, small club house type setting and a pool table for the residents use. The pool does get super dirty with cans, cigarette butts, other trash and the pool needs more frequent chemical treatment; however this seems to be an issue with disrespectful residents rather than a management/complex issue.

The staff was incredibly helpful. They took their time showing us different floor plans and took our best interest into consideration. The apartments themselves are beautiful and luxurious. The location itself and privacy is incredible. My husband and I cannot wait to move in!