I purchased a mobile home which uses this AC company. My ac broke back in June and still hasnt gotten fixed. I keep having to wait for call backs that dont happen, so I keep having to constantly call back and still get no answers. I live in west TX the heat has been brutal and I have two small kids. Not having an ac has been a disaster. Very upsetting Im getting no where with this company.

Well I purchased a home over a year ago and recently started getting error messages on my thermostat. I finally received information from the company I purchased my home from which was name of the AC provider whom the AC was purchased from. They said I had a 10 year warranty for parts and labor. So hesitantly called expecting a battle or the run around but I was completely wrong. The receptionist I spoke to was kind and showed she cared. I was booked an appointment within a week. The technician came out this past Monday and thoroughly checked my unit. He found the problem, corrected the issue and more important was very professional. Im glad to have my warranty with this company. Keep up the good work A.C. State Air. Thank you for help.

We moved into our home 4 days ago.. got our ac installed 3 days ago.. yesterday about 2pm the air started to get warmer. Come 7pm the air was just blowing, no cool to it at all. I have a 6 month old baby in a house that’s over 80 degrees. I called and left a message. Will update later, for now not happy at all.

Very professional and polite. Good job

They installed a new ac unit inside and out and ive had problems with it since day one.

Was given the name of this Company through our home warranty. The first time I called in the lady hung up on me, tried calling back and no answer. Called back from another number and she answered the phone. I point blank asked her if she hung up and me and she said yes, we dont work with that company anymore Dont you think the professional thing would of been to tell me that to begin with and not hang up. So unprofessional and she was extremely rude, said they dont work on Mobile Homes, I dont have a Mobile Home!?!? Wonder how businesses like this stay in business? Beware of this company.

Ive been using A C State Air for 9 years now and they have always been very professional and extremely competent. Because my systems are older they are breaking down regularly. WIth the help of ACS I have been able to keep them going at a reasonable cost and save the giant expense of a new unit.

Absolute horrible company. Bad communication and total lack of professionalism. I had to call to get a service scheduled because they never called me back to schedule it. Then they said they would be there the next day to fix it. That day came and no one showed up. So I called (of course because they didn’t have the decency to call me). Turns out they couldn’t make it that day and they would have to come fix my AC the day after. So I’m waiting all day the next day and.... you guessed it! No one showed up again! Best part is, the guy who was supposed to come fix my AC with no flow in the middle of summer, is the owner’s son, Matt. So he tells me he is stuck in traffic and he will be there eventually. It’s now nighttime and he never came. So I call him he rescheduled for 2 days later. That day was yesterday and he never showed up. I’m still trying to get my AC fixed. I talked to receptionist, left voicemails for the boss, and no one can help me. Seriously don’t work with these people.

Great AC company to work with!Have been using them for several years now, Mike and Matt have both been fantastic to work with. I have used ACSA for my personal residence the one time it went out and they were able to get the AC running again in less than 20 minutes. More importantly Ive sent them numerous times to my different rental units and the tenants always text me back thanks for getting the AC fixed so fast. I trust them to work honestly in these rental houses without even needing to be there, saves me time and piece of mind.The only complete unit Ive had them install new has had no service issues as expected (going on 3 years now.)Highly recommend.

Had an appt yesterday before noon. Had to call to find out they were running late. Had to call again at 3:30 to find out there was 1 more house before ours. 6:15 No show and office is closed.Now its Saturday, website says they are open but no one answering phone. After 8 years of great service, this is how they are now treating their customers

Our company has been working with AC state air for nearly a year. Marina is always fast to schedule AC service for our customers and Mike the tech is great at figuring out our customers AC issues promptly. They always go above beyond to help us!

They came out when they were supposed to, the only company to actually assess the issue and come up with a permanent solution!!! I highly recommend this company and Mike to anyone!!

Having interacted with ACSA for the first time a few weeks back, I feel compelled to write about my experience. Im a new homeowner in the San Antonio area and am looking for a good team of people for each problem that comes along with being a homeowner. After being referred to ACSA from several friends, I called and had a pleasant experience from first contact. My appointment for a spring check up was easily scheduled, and Matt showed up promptly on time for his work. He took the time to explain to me what he was looking at, why and what I can do to keep the central air unit at its peak on my own since it is now almost 18 years old. Professional, courteous and honest from all parts of their operations. Id highly recommend ACSA to any of my friends and family!

My wife and I bought a home in San Antonio two years ago. When our old air conditioning unit stopped working, Mike from ACSA walked us through our options and was very patient and professional. He quoted us a price that was several thousand dollars less than what we had been quoted from another AC provider in the area. We had ACSA install the new unit and my wife and I are very happy with our purchase. We refer all of our friends and family to ACSA!

I called and they came out the same day! They recomended a prevention from the problem happening again. Thanks!

I worked for this company for 2 yrs..there cold they have no heart for there employees they just care bout there money ..they dont care bout anybody but themselves.

Friendly and fair prices