user
ASA Insurance
2200 S State St, Salt Lake City, UT 84115, United States
Appearance
ASA Insurance

Comments
To
Review №1

Lily does a fantastic job! Always kind and quick to find a great quote.

Za
Review №2

I was referred here by a friend, I was told to go see Tyler. One of the best financial decisions Ive made, insurance wise. Tyler is patient, kind, and information.Heads up if you do try to go to Tyler, hes heavily recommended so sometime theres a wait. This person actually cares about people, a really community treasure.

Sa
Review №3

Weve been with ASA insurance for over 4 years now and worked with them on many different policies and insurance changes. Creed and Clay have always been so easy to work with and willing to help. They work hard to find us the best prices and policies. Weve been very happy with them!

Be
Review №4

Ask for Sisco if you are planning on getting insurance for your house. He was friendly, helpful, and took time explaining complicated details to me. Its rare to find top-notch customer service from insurance companies and ASA is one of the very few.

Je
Review №5

Horrible service, called to pay my insurance and the person who answered was not very nice, I was then transferred to another person, she took my payment information and my insurance was still not paid!! On top of that they charged me fees and wouldn’t even provide me with a confirmation number for whatever reason. This has happened more then once.

We
Review №6

This is a great company to work with. They are very responsive to my needs and the rates seem unbeatable. I use them for all of my personal needs and as a mortage broker, I have sent many clients to them because of their excellent rates.

Da
Review №7

I love Bear River. We work with Creed, he’sTHE BEST. He works so hard to get us the best coverage for our needs and always follows through. Thank you for all your help.

Ro
Review №8

To cancel a policy at this company I needed to fill out a cancellation form or they think they can just sell you any policy for any price and withdraw the money from my account without my permission, if you do not fill out this form.If asked them for a less expensive policy and I believe they acted like they did.I went with a different agent (same company) and saved literally 200$ plus. Why could they not do the same? Maybe after you have been their customer for years they believe you trust them.Heed my warning and watch out for their unethical behaviors.I am sure other companies are the same however one star is appropriate for my experience ending their patronage.

Mu
Review №9

I have been with ASA Over 2 years they are very nice and responsible, Professional,i met one new Staff her Name is GABY(Gabriela Thompson) She is very nice, helpful and friendly she is the Best, i just wanna say thank you GABY.

We
Review №10

Love it . all the time friendly personalGood prices ..ill would recommend..

Br
Review №11

My wife an I have used ASA Insurance for 26 years. They are friendly, responsive and offer a valuable product. I always recommend them to my friends and family!

Su
Review №12

Clay Anderson takes care of you. Hes been my agent for over 25 years.

Em
Review №13

Absolutely amazing company and people to work with. My family has done business with ASA Insurance since we have lived in the U.S. Tyler Anderson is very great to work with, he is absolutely one of the most patient people to ever do business with for your home insurance, auto insurance and all. He will spend every minute with you to make sure you as their client will always be taken care of. You’re never in the dark with prices or even questions about car insurance or rental insurance. I would give them 10 stars if I could. I recommend anyone in the state of Utah to work with ASA. You’ll stick with them forever, I’m 27 and I’ve had them since I was 16. I’ll never leave ASA.

Ch
Review №14

I love my insurance company, Clay,Creed and Robert are so awesome, Ive been with A.S.A. for about 30yrs. Ill never stop using them. Thanks for always being there 😊 Christine.

Ca
Review №15

They check dozens of different insurance agencies for you, including out of state ones. Highly recommend

al
Review №16

Best place to get insurance at the best price

Ch
Review №17

Erika was great! :) I have been so worried and stressed out about getting SR22 insurance. She helped me so much and made me feel so much better. I shouldnt have even worried the way I did lol she found me a really great deal, and now Im not worried about getting my car being at 7 months pregnant :) Thank you Erika! Your help is greatly appreciated, and I honestly cannot thank you enough!

Ma
Review №18

Too expensive

Ju
Review №19

Really great customer service! Grecia has helped us a lot and answered all of our questions and we have been really satisfied with their services!

me
Review №20

Ive been with ASA for over 4 years. The consistency in their professional staff is wonderful. Theyve been efficient and helpful in helping me with my insurance needs.

Br
Review №21

Great place !! Their customer service is the best and they do a great job at explaining everything about your policy and the different policies they offer.Grecia is the best she did an amazing job and was very helpful with helping me chose what policy would fit me best. Overall great place to go for insurance (:

Br
Review №22

Great customer service. I being using their services and working with Sisco about 3 years ago. My basement recently flooded, I called and worked with them. They were able to recommend a company to help with clean up. It was an amazing experience. I love working with Grecia, she really cares and makes sure everything is done. I didnt have to really do anything when I made my claim, they handled everything.

Ru
Review №23

I have had my insurance with ASA since 2008. Since then many of my friends and family have switched their insurance to ASA as well. The staff has always been able to find great rates for us while providing great customer service. As I have had questions or concerns they have always been quick to respond and very helpful. As a company they have the customers best interest in mind. Overall ASA is a great company to help with all your insurance needs.

Am
Review №24

My experience with Tyler and ASA Insurance has been nothing but the best. The staff is really professional.

Jo
Review №25

Gaby is 👌🏾

Ga
Review №26

I have always had the best service from Grecia, she takes care of all my insurance needs and questions.

Br
Review №27

Ive had a policy with Progressive Insurance that I purchased through ASA for about three years now and its been completely seamless. Their service was excellent when I first purchased the policy and theyve been there ever since to answer my questions and concerns. I truly believe that theyve worked hard to get me the best rate and services. Working with ASA for the last three years has been like working with a close friend!

Ge
Review №28

Great costumer service by Grecia shes always helping me a lot with all my policy questions and very friendly star, best insurance place by far.

Sc
Review №29

Great service. Roberth is the man. If recommend them to anyone.

Ca
Review №30

I have been with this company for 5 years, its always been a great experience. Grecia is my current agent and shes always very professional. I would strongly recommend this company.

Kr
Review №31

Very useful customer service Grecia helped me a lot with all my questions, great CSR.

Lu
Review №32

Absolutely great company and team! im so happy with Roberth, very helpful and kind with me and my family! 100% recommended ⭐️⭐️⭐️⭐️⭐️

JD
Review №33

I have been with ASA for about 12 years now, they are truly the best. I consider them family, and it feels great that I never have to worry about insurance issues because I know they can handle it, if something does come up they always let me know right away! Dont hesitate to have ASA handle all your insurance needs!

Os
Review №34

I was able to get a very good price on my homeowners insurance .

Ar
Review №35

In my experience I have had nothing but the best my agent Roberth Lizarraga is the best always available to what I need and giving always a great service.Thank you for all the help.

Li
Review №36

I’ve used this company for my insurance for most of my driving life in Utah. I’ve always received great care from knowledgeable staff with prompt help when needed.

Al
Review №37

Working with ASA has been a completely different experience than working with any other insurance entity. From day 1, they have been there for me through every question, concern, and/or issue, though none of the issues have been with ASA. I have changed insurance carriers 3 times within a year and a half due to life changes, marriage, new vehicle, etc. [ASA always finding me the lowest rate] and every time Ive called, they have answered with a happy voice and helping hands regardless. It really has been the best experience hoped for when dealing with any type of service based company. I would recommend to all my friends and family because they treat you just like friends and family.

Ed
Review №38

5 stars to Jacob he went above and beyond to help me out with my sr-22 he stayed after closing time to help me finish my Application I really appreciate the service that I was given.

Da
Review №39

Robert was great to work with! Awesome customer service

Sh
Review №40

I love this company, loved working with all the people, Roberth was great!! Awesome service.

Al
Review №41

ASA is always there to help. They are so great at answering questions and helping me understand things with my insurance. I highly recommend ASA Insurance.

Co
Review №42

Thank you ASA for saving me $1,000 per year on our auto insurance! After my son turned 16, we added him to our previous policy. Unfortunately he was in a little fender bender 2 months later and our rates went through the roof! We tried contacting our previous agent to try to negotiate better pricing and they werent able to reduce the rates. I contacted ASA insurance and asked them to shop around for me. They were very accommodating and within a few hours we had a reasonable quote. Better coverage, better pricing. Win, Win!

Al
Review №43

Perfect servicesI like that and I’ll still with them for a long time

Al
Review №44

Awsome Customer service and very good prices!

Ke
Review №45

My mothers vehicle was involved in a accident and they don’t want to cover liability. She paid for full coverage insurance. My Lawer is in contact.

Ma
Review №46

Great service and definitely got a better quote for insurance than anywhere else

Ja
Review №47

Your time and money is well spent trusting ASA with your insurance needs. They have always found my family the best rates and gone the extra mile to answer our questions!

Fa
Review №48

Their customer service is great! I’m very satisfied with their service, I recommend them 100%!

De
Review №49

I was treated fairly and they went out of their way to take care of my concerns. Clay and his staff do their best in my opinion

Ma
Review №50

My family has been doing business with ASA for the past 4 years and have been very pleased with their expertise and customer service. They also saved us allot on our previous policy. I always feel welcome coming to ASA.

Br
Review №51

Roberth at ASA has shown nothing but professionalism and has gone above and beyond in the process of my onboarding.

Je
Review №52

I have loved having my insurance with ASA. Theyve had great customer service and have found me the lowest rates Ive ever had. Super friendly as well! Id recommend them to anyone!

Ki
Review №53

Always, always the best service! We love ASA!

Pe
Review №54

The insurance agent that helped me was Moses Lotulelei. He was extremely helpful in helping me find the best coverage for my new car. He had an answer for every question that I gave him. He was also very patient as I wanted to make sure that I was getting the best deal so he gave me many quotes. I would recommend ASA Insurance to all my friends and family.

Ja
Review №55

My wife and I always get the best costumer service at ASA

Je
Review №56

They treated me very good and helped me!

Ch
Review №57

Great company!!..great prices!!..a pleasure to work with!!

Er
Review №58

Great service was able to bundle home and auto at a great rate

Me
Review №59

The person who help me with my claim did a great job.. nice and fast..

Be
Review №60

Excellent customer service, good prices and CSR Roberto L. is very effective in his work. THANKS...

Jo
Review №61

Best place to buy insurance for the best price.

Ma
Review №62

Great employees who take care of all I need and are always ready to assist me. They go above and beyond what is expected. They try to understand your situation and look for the best policy to fit your needs.

En
Review №63

Scam. They are just putting your info on the internet to get quotes for companies like gieko and State Farm. Do not trust these people. You will start getting spam calls.

Ke
Review №64

Scam horrible business. Always talking to different people. Will never recommend anyone here

Ti
Review №65

I would like to say in regard to Alesia Sotos review, that as an insurance agent (with another company other than ASA), these problems she encountered are very typical of what can happen in any agency on a busy day. Likewise, what she experienced with her current agent is also very typical of what can happen in any agency on a slower day. I have seen both scenarios in my office. I also have gone back to the office just to help someone who has needed immediate attention and they were very happy! But I have also had busy days when it was closer to the other scenario. With that said, we agents do not have much control over rates, and rates do not stay exactly the same when you re-write a policy. It seems she was happy with the $40 increase simply because it was less than $50. But had ASA given her the $40 increase, she would have been unhappy. Also, VINs matter. Having the VIN at the beginning of the quote can alleviate this problem because it CAN change the price. This was due more to poor planning by the customer than it was to any action of the agent. I have sent my customers to ASA on occasion and they have always been very happy. These types of reviews can unfairly hurt a company beyond measure. And it was most likely an isolated incident. We agents try to help and do the best we can with what we have to work with :)

Le
Review №66

I loved to make bussiness with this insurence, very friendly people and very good customer service, I do recomment this company..

ke
Review №67

So ive been with this place for over the past 2 years with absolutely no problems, theyre awesome! But the reason I rated 4 stars was for a worker named Grecia. I called to ask what my payment will be for that month and that I needed to change my address because I just moved to a different place. She then told me I had to pay a 30$ fee for changing my address??? But she didnt tell me that until AFTER she changed my address. She told me the total and It was much higher than usual so I was confused but just agreed and hung up. Today I called and was answered by Briana and she was fantastic. When I asked to pay for my insurance, she told me a much lower amount then Grecia did the day before. She was very polite and very helpful. Maybe it was a misunderstanding but I didnt like the tone in Grecia voice either it sounded like she didnt want to help me. I did call half an hour before they closed so that could be the reason for it. But overall its a good insurance place.

An
Review №68

Wow, just called to get an insurance quote... they pick up and hang up... don’t waste your time with such disrespect.

Br
Review №69

I have been using ASA for years and really like working with them.

E
Review №70

Excellent service, love how Tyler take time to get us the best quote and the best coverage.

Ar
Review №71

Good customer service, great people you can find really good insurance rates foe your car

Aa
Review №72

Great customer service thank you.

Li
Review №73

Get rid of your receptionist and then Ill consider giving 5 stars.

Gr
Review №74

Lili Cortes excellent customer service

Ja
Review №75

Good customer service.

Mi
Review №76

Great and prompt service!

Al
Review №77

I was in a predicament yesterday when I was told that the insurance agents I have been going through no longer participates in the insurance company we have been going through and that I needed to call ASA to get the insurance reinstated. Not only did they bump up the price by 50 dollars for the same company that I have been going through for three years but it took them all day to get me a quote and as soon as I agreed to the price (what else could I do? I dont have insurance!) he took my vin number and said that they were looking up the wrong type of vehicle and it would now be 90 dollars more than the amount that I was paying a month ago!! After comfirming that he looked at all the insurance companies he could I told him that I would have to call him in the morning to somehow find a way to pay that amount. After hanging up with him, I called Anderson-GMI who I have been with the past 3 years (The same company who doesnt participate in the insurance I had) and asked them what I was supposed to do, the man I spoke with was just going home and instead turned right back around, went back into the office, and pulled up my case. After 20 minutes, TWENTY MINUTES NOT ALL FREAKING DAY, he found an insurance company that was not only better than the one I had but was only 40 dollars more than what I have been paying. He then helped me get all set up, printed my insurance card, reassured me that he would help me get even that amount down but we just needed to get me insurance, and sent me on my way. ASA is a joke. They are inconsiderate and dont care about the people. They just want your money.

Pa
Review №78

Best insurance rates

Ma
Review №79

Great costumer service

TA
Review №80

It sure aint too late to investigate your rates!

Fe
Review №81

Excellent service!

Pa
Review №82

Great customer service

Mi
Review №83

Good customer service

El
Review №84

The best

Aa
Review №85

Helpful people

Ma
Review №86

Responsive, accurate, and trustworthy

Aa
Review №87

Fast

tu
Review №88

👍👍👍

Review №89

Excellent service, they are always willing to help you find the best price on your insurance.

Ju
Review №90

Very good service, they have assisted me satisfactorily in all my needs related to insurance policies, I highly recommend them.

Zu
Review №91

The WORST insurance company. They treat the client super badly, my husband affected his credit for a debt that they NEVER told us. It took weeks to get us a check, the only one who kindly helped us was Mr Robert.

Gi
Review №92

Very good service

Ju
Review №93

Very friendly and good service

Ju
Review №94

Very good service

Al
Review №95

The best place for 100% insurance

Eu
Review №96

Very good service from all agents and very nice place thanks to all and my favorite agent Roberth Pasapera 😁

Ra
Review №97

Very good treatment I am very pleased with my insurance agent Mr. Robert for me deserves 5 stars

Al
Review №98

Greece has helped me a lot with my policy every doubt has been answered and resolved, very good customer service.

ma
Review №99

They gave me good service, they behaved very kindly, I recommend asa insurance, they are very friendly

al
Review №100

I liked that answer directly and not have to walk pressing 1 for not than 2 to not know when thats exasperating and fast here with you and I get a person care of you and not have to deal with a telephone recording thank you very much.

Information
52 Photos
100 Comments
4.7 Rating
  • Address:2200 S State St, Salt Lake City, UT 84115, United States
  • Site:http://asainsure.com/
  • Phone:+1 801-486-7463
Categories
  • Auto insurance agency
  • Insurance agency
  • Home insurance agency
  • Life insurance agency
  • Renter's insurance agency
Working hours
  • Monday:9am–6pm
  • Tuesday:9am–6pm
  • Wednesday:9am–6pm
  • Thursday:9am–6pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:9am–6pm
Service options
  • On-site services:Yes
  • Online appointments:Yes
Similar organizations