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Givens Appliance Repair
3585 Marlin Ct SE, Salem, OR 97302, United States
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Givens Appliance Repair

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mo
Review №1

Our gas dryer would not heat up. We called David and he was able to work us into his schedule about two hours after we called. He was able to quickly diagnose that our dryer had a failed thermal fuse. He promptly replaced the fuse, looked over our dryer and did a thorough test. The cost was very reasonable and the overall experience exceeded our expectations.

Mi
Review №2

Called and scheduled a diagnosis for my dryer. He diagnosed and fixed my dryer in less than 1 hour! Very friendly and fair priced. He informed me that the previous appliance repairman had used cheap Amazon parts and he installed a quality factory part. I appreciated his honesty and will definitely recommend him to anyone looking for repair needs.

Jo
Review №3

David provided EXCELLENT service! We had a refrigerator and a dryer repaired on the same visit. David brought parts with him and was able to repair both appliances that same day – hows that for service?!! Once diagnosis was made he reviewed pricing prior to proceeding. We would definitely hire David again, he is professional, knowledgeable, and very affordable.

De
Review №4

David is awesome! He fit me in as soon as he could, did an amazing job fixing our washer! This guy is professional, respectful, and great at his job!! I highly recommend him, 10/10! My husband and I will always give him a call whenever there is a repair needed! Thank you David!

Mi
Review №5

Great service! Definitely will refer him and use him in the future. He was up front with the pricing, clear on what needed to be fix, and talked me through the process each step of the way. Also he was super quick and got everything done the same day I called him.

Ch
Review №6

Did a dryer repair for me. Fast, pleasant, and reasonably priced. Will definitely use Givens again

Ha
Review №7

My Samsung dryer had been sounding like it was drying marbles days. A few hours ago it stopped turning completely. I have a 13-year-old son and another foster child and I do dog fostering and I must have a washer and dryer. He prompted answered the phone, immediately texted me when I forgot to send my address, and he showed up on time and the same day and got my dryer fixed in a matter of minutes for a fair price.

Ch
Review №8

Never have I called an appliance repair shop and not been told “We charge $100+ to come assess the problem and then apply that towards your bill”. I called and talked to Dave. He was very pleasant, and asked me to take a few pictures. I did and sent them off to him. He called me back to let me know that he felt all I had to do is push the part that came off back into place. He walked me through it but I wasn’t strong enough. When my husband came home he did the job. Have you ever had an appliance repair man give you directions to fix the problem so you didn’t have to pay him to come out? I haven’t. And that’s what he told me he was doing. I have added Given Appliance to my contacts and I will be calling in the future!!

Su
Review №9

I chose David Givens based on the online reviews and was not disappointed. I decided to add my own glowing review. He came out to look at my refrigerator within a couple of hours after receiving my call. He assessed the situation and provided a couple of options - one as an inexpensive fix and the second to replace a motor. I opted for replacing the motor. I appreciated the two options and his professionalism. I called him on a Friday morning. The new motor was installed Monday morning. The temporary fix got me through the weekend. I highly recommend David.

Oz
Review №10

Called for help with a couple appliances at our house. Came within a couple hours, took care of the repairs in a timely manner. Highly recommend!

Ju
Review №11

David is knowledgeable and efficient. Quick response and service. Fairly priced.

Ri
Review №12

On time, polite, reasonably priced and fixed the problem the first time.

Je
Review №13

My experience with Mr. Givens was 100% positive, and I would certainly recommend him to the Salem community.Response to Request: Quick.Communication: Excellent.Arrival: Timely.Demeanor: Professional.Skill Level: High.Approach: Experienced, Objective, Sequential, Persistent, Thorough.Cost: Reasonable, Fair.End Result: Successful Repair of a Pesky Non-Functioning Dishwasher.

R
Review №14

This is the only appliance repair business you need to call. The repair to our dryer was done the same day, David showed up at the time he stated, very nice and professional, repaired our dryer with an $80 part when his competitors were suggesting buying a new unit. Excellent!Update: David Givens once again went above and beyond with his friendly, prompt, and responsive service, making a house call on a Saturday morning! Far and above better that his competitors weve used over the years. December 2020.

Mc
Review №15

David was creative getting our 10 year old dishwasher functioning again. With no parts available for our model he was still able make it work, buying us more time before having to replace it. Thanks for just being willing to try!

Ch
Review №16

SO nice! Super helpful! They didnt have what I was looking for but did give many suggestions and helpful tips. Even referred to competitors, I would call them back in a heartbeat if I needed another part.

De
Review №17

David came out today to fix my dryer and before you knew it he had it up and running back to normal. Thank you for coming on such a short notice. I would recommend this company and tech 10/10 times.

Ka
Review №18

David was polite, thorough, and got the job done on our side by side. He was on time and charged less than he thought it would be. That was a relief to a retired couple on SS. It was a reasonable fee. (^_^)

Ja
Review №19

David did an Excellent job! He arrived when he said he would and provided very awesome and very fast work. I am really impressed with how polite and professional he is. This is something missing in today’s professional world.Thank you Dave!!!!!

To
Review №20

Just call David. Dont waste your time with anyone else. Ive used various repair folks over the years (30 years actually) and David is by far the best. He fixed my washing machine the first time, on time, and his rate was really great. He knows what hes doing, unlike other repair companies Ive used that call someone (who knows where) to be told what to do.Finally!

Ja
Review №21

Couldnt be happier with Davids service. I would recommend him to family. He fit us in on the same day that we called even though he had a busy schedule. The fix turned out to be quick and inexpensive which saved me about a grand on a new washer! Definitely a case of under promise and over deliver!

sh
Review №22

Thank you, DavidWe have an older Washer. Called David on Mon. He came out today, Tues. even with the bad air. He figured out what caused the spin cycle to stop & made the repair with a part he brought. He was friendly but very focast on fixing the problem. I would call him again if we have appliance issues.

Le
Review №23

I called Dave this morning regarding a failed Lid switch on my washing machine He gave me an exact price to repair it and he was out to my home in less than 1.5 hours. He was very courteous, replaced the part quickly, put the washing machine back into position and charged exactly what he said he would. I am very happy with his service and would highly recommend him.

Am
Review №24

David is everything you would want in a vendor. Quick, efficient, responsive and courteous. I highly recommend Givens Appliance Repair.

Th
Review №25

Dave responded immediately, came over and diagnosed the isssue with my LG washer quickly. He ordered parts, giving me an estimate and eta.He returned the following day, and got the machine repaired, while working around my schedule. Thanks Dave!

Da
Review №26

I needed a specific part for my Kenmore washer that I planned to replace myself. I called three stores in Salem. Givens was the 3rd call I made. They had the lowest price on the part I needed out of the 3 stores so I went with them.THEN, I got excellent service on top of the price! The guy on the phone said he was already in my area and delivered the part to my work free of charge. When he got to my workplace, he spent another 5 minutes giving me tips on how to reinstall the part. Awesome service! Ill make sure to give my business to Givens again if Im ever in need of appliance repair.

Mi
Review №27

David responded quickly and came to the house the same day! He found the problem, explained what it was, and fixed it in under 30 minutes. Highly recommended!

Na
Review №28

Dave was prompt, responsive and terrific in quickly fixing the problems with my dryer. Ill now always use him for our appliance repair needs. I highly recommend him!

JO
Review №29

David was prompt, courteous and repaired our front loader quickly. The rate was reasonable and we are happy. Will definitely use him again!

Ka
Review №30

Fair price, told me all my options and helped prevent future issues.

Te
Review №31

I chose to use Givens Appliance Repair because 17 out of 17 Google Reviewers gave 5 stars. David is knowledgeable and was quick to diagnose the problem with our Amana refrigerator (the control board was bad and would not perform the auto defrost). He gave us options: 1. A next day repair at a significantly higher cost because of the price of getting the part overnight from Portland, or Option 2 was a repair at less cost, but having to wait a few days for the part. He showed us how to put the unit into a manual forced defrost we could do each day until the part arrived. We opted for the less cost option. When the part came in he promptly came and installed it. The cost was reasonable. I will use him again should the need arise. He now has 18 of 18 Five Star ratings.

Ro
Review №32

David is reliable and competent. If your Appliance is not worth fixing, he will tell you that.

Na
Review №33

My wife and I own a small property management company, and I call David every time. He is prompt, an excellent communicator, and does very good work. I highly recommend him.

Ch
Review №34

David was thorough. Even though my fridge had two problems, after fixing the first one, he stuck around to make sure he discovered the second problem.

Ke
Review №35

David (owner) was quick, courteous, and affordable. I will use him for all my future appliance repairs. Awesome job!

Ja
Review №36

Great service call. Very Affordable. Quick, very knowledgeable. I would recommend Givens to my parents, which is higher than 5 stars.

He
Review №37

I called and left a message then got a call back with in minutes. David was then at my house with 5 minutes. He came for one problem and I told him about another issue I was having. He fixed the problem and cleaned the dryer removing dust and lint. He wanted to be sure everything was working before he left and found another issue saving me another trip out saving me $400 in purchasing a new dryer. Definitely recommend this company!

Ra
Review №38

Same day help, waived his fee since he was already in the area, incredibly nice. We will def use him in the future and would recommend to anyone!!! Thank you!

An
Review №39

Wouldnt even consider getting involved with my aquarium chiller, its no different than any refrigeration system, he wouldnt even troubleshoot it, just referred me to a commercial company for a fish tank cooler .

Al
Review №40

David delivered our washer within hours of calling him. Hes very helpful and knowledgeable about the products he sells. Definitely worth calling Givens!

Fr
Review №41

Had our fridge break down. David made it out on a Friday and found out the problem. He found parts in Portland and on Sat went up to Portland to get them. Then late Sat afternoon, came back out and put our fridge together and it is running. Thank you for your efforts

Ka
Review №42

Excellent service, friendly and knowledgeable. Willing to help and even answer questions after the job was complete!Thanks guys!

da
Review №43

David was prompt, professional, economical and had the parts in hand to fix our dryer on the first call. He is our new go to repair guy.

co
Review №44

Came out on a Saturday and was very nice and full of information! Thank you!

To
Review №45

After calling at least 7 other places to get our fridge looked at before the day was out (who wants to wait a day and let your food go to waste), Dave was the only one who could. His service fee was also lower than any other one I called. $114 later (including the service fee), we were back up and running!I have added Givens to my personal contact list!!

We
Review №46

Best service ever!!!

Ma
Review №47

Great customer service!

Information
1 Photos
47 Comments
4.8 Rating
  • Address:3585 Marlin Ct SE, Salem, OR 97302, United States
  • Phone:+1 503-930-1120
Categories
  • Appliance repair service
Working hours
  • Monday:9am–5pm
  • Tuesday:9am–5pm
  • Wednesday:Closed
  • Thursday:9am–5pm
  • Friday:9am–5pm
  • Saturday:9am–5pm
  • Sunday:9am–5pm
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