This time I went the guy was so helpful and gave me a washer for a reasonable price. And the washer work great. They also let me know if anything goes wrong just to give them a call!

I got an amazing deal on a scratch and dent and it was a Frigidaire, name brand. I wasnt able to take delivery for a week and they didnt even charge me! Great place would highly recommend, great customer service

Tired of big box pressure salesman who don’t know what they are selling. We went to Cranes and were immediately helped by Eric Crane. Prompt service checked stock and we were on our way with a new oven in no time flat delivered the next day. Now that is service!

Great customer service. Steven went above and beyond to make sure my family and I got a good deal and were satisfied.👌

Great deals, good service people that know their stuff. Bought a few things from them and will be back for more

Did not have the parts I needed even though their website said they did. However the counter person did point me to another place.

In the process of a kitchen remodel, and was not happy with the range hood selection at the local big box stores. Went to Cranes, and was helped by Eric Crane, who had Broan hoods on display. Picked out one we liked, and Eric called his distributor to make sure one was available. It was ordered and arrived at the store for pickup in 4 days. Great service, highly recommend Cranes. Will shop there the next time we need any kitchen appliances!

They were great to work with! They also have amazing deals on appliances. Definitely recommend!!!!

Really great customer service. Bought refurbished washer and dryer, they delivered the next day. Very happy with their service!

Friendly & helpful sales staff with high quality, brand new Speed Queen appliances. We found the perfect washing machine.

They do great prices & service. I love the small shops.

Great place to do business with! Fast and friendly. Top quality appliances and service!

Best service ever. Quick response time, delivery... smooth as could be. They are definitely getting my service again

We bought a washer and dryer from them. 1 day after we brought them home the washer stopped working. They made excuses why they couldnt come get it or fix it for a week and tried refusing to refund us. 2-3 months later the dryer stopped working (after the 30 day warranty expired) when we took a look at it we found a wire had melted. I wouldnt recommend purchasing any products from them.

They were super honest & helpful when I went into the store (open during covid! Yay) the gentleman (I think an owner) helped me pick out a cost effective dishwasher in my budget (he was not pushy) & I chose one that they had in stock. So they installed it about a week later at most (I cant remember if it was less than a week or not). I applied for the credit card & was approved. They installed & hauled away my other appliance as well. Answero questions & were honestly very helpful for one of my first time big purchases for my own home. I would definitely recommend. The dishwt works great!

I was so frustrated my dryer today died for the fifth time in five weeks I had a perfectly fine speed Queen washer but at this point I wanted a matching set speed queen is hard to find in the area because you have to go to mom and pop shops but I needed it by tomorrow because I just was tired of not having my own dryer nobody in the Flint area could deliver a speed Queen washer and dryer to me by tomorrow I went out to the speed queen Website and they recommended Cranes L and M Appliance in Saginaw Mi Not only did they match the price I brought in but they are delivering my newwasher and dryer tomorrow morning They gave me a thorough presentation of what I was buying made me feel good about it not only that but the owner shook my hand as I looked at a picture of him in a Maytag uniform probably from the 60s I will never buy a major appliance from anyone else. If you’re looking to buy any appliance check this place out first you won’t regret it!!!!

The crane family and employees have always been friendly and willing to help. Very knowledgeable when it comes to different types of appliances and what machine would be best. So far I have purchased our fridge, stove, dishwasher and Pure Wash system through them and havent been disappointed!

Ray is very helpful and knowledgeable. Lots of refurbished appliances with warranty and good prices. If you are in the market for appliances definitely worth checking this place out.

Awesome service, great prices and to top it off great products couldn’t be more happy with the service we received today!

Great staff

I try very hard to make sure i go to family owned businesses. The Crane family is very professional and amazing to work with. Our previous washer was 25+ years old, sold by the crane family! I will continue to give this family business, along with telling everyone i know to go to them.

Great people, with awesome service! Support local business, and you wont be disappointed! Ive been in here multiple times, and was always taken care of.

Eric at Cranes was incredibly helpful. He was very knowledgeable in assisting us in our search for a replacement fridge (needed urgently since the previous one from a chain store died suddenly). He not only was able to order us a new fridge and provided us with a loaner fridge (free of charge including delivery) the next day!!! Talk about service!! He also was responsible for the delivery and set up of the fridge, he and his staff did an excellent installation bending over backwards for me after I totally screwed up on the delivery time. The kicker to the whole thing is he and his staff are also the authorized repair team for the greater Saginaw area for most if not all of the things he sells. There was a previous reviewer who was commenting on this but the warrantees depend on where you live not the store location. If you live outside of the saginaw area ask them about this, they are extremely helpful and forthcoming. Cranes is locally owned and operated (eric is one of the owners!), because of this their prices at times might be a touch higher than the big box stores but they clearly make up for that in spades with customer service and have earned our business for life!

This store, and the people that work there, are great. They are very knowledgeable, and they get you what you need and dont try to upsell you on stuff you dont. 5/5 thanks Crane L&M!

Bought a house with no washer, just a dryer. Needed something quickly and at a reasonable price point. Cranes was great. Super helpful staff and very fair. Almost one year later and the washer works like a champ.

Never tough to do business here and they always take care of issues promptly!

I have purchased used Maytags from Cranes in the past and always received great service and value.We recently purchased a new Speedqueen washer and dryer based on their recommendation. The Speedqueen product is a cut above, and Cranes service is top notch. Highly recommended.

Worst place I have dealt with as far as costumer service. We bought a stackable washer and dryer, which broke within the first 2 months we got it. Has a warranty on it and because we live in FLINT, they wouldnt comply with the warranty. If I would of known that they would only go so far if something happened to it, they would never have gotten my business. BTW, it is only a 40 minute drive for them to come out here. Thanks L & M, you will never get my service again.

Horrible customer service. The man working today was unnecessarily rude.

After 30 years of faithful service I parted company with my Maytag washing machine. A big thank you to Eric for helping me choose a new washer - looking forward to another 30 years of clean clothes. Thanks Eric, Kellie & Ray!

Been dealing with L&M for over more than half my life. Great prices, great people, all around spectacular service.

Ray, Eric & Kellie Amazing service, great prices, prompt service.. Been customer for several yrs. Recommend Cranes .

Always nice people and service.

Know Ray and Kelly for years. Really nice people. You couldnt find better place to deal.

This is where I get all my appliances

Very knowledgeable and great to deal with. Support local businesses!!

They know and the have what you need for your dryer the place to go when you need it now.

Eric and crew do a fantastic job, thanks for the new washer guys!

I liked that he was local but he was so pushy it was awful.

Called and was told that they had a few $150 electric dryers. Not true. They had one early 80s Kenmore that I wouldnt pay $75 for. Find one on Craigslist and dont waste your time going to Cranes.

Good place to go if youre looking for refurbished appliances

Bought a replacement relay for my 13 year old fridge compressor for very little cost. They had the part in stock and were veey helpful! Thanx!

My Maytag dryer was running but had no heat. I brought my thermal fuse in (they tested it for free) & found that wasn’t the issue. They told me to check the igniter & that was the issue. I came back in & bought a new igniter, installed it & now my dryer works. Thanks Cranes, you guys rock!!

Get place to get appliances. Best price around.

The biggest selection of scratch and dent appliances Ive ever seen. Most the time I couldnt even find the dent. They also install stoves, which all the other companies I called dont do. Highly recommend.

Bad experience for a used appliances. Bought a maytag washer less than 3 months for 300$. Main seal broke, water leak. Come look and estimate 300$ to fix it. Did not want to help giving discount for another used one. Terrible when come to fixing it. I dont know if they even give me the broken one to start with. Will never come back to them, will not refer anyone. I dont have another 300$ to buy another one. If i do, might as well buy a new one. Thks for doing a honest business.

These people are crooks, go somewhere else.

Owner and salesman were awful. It is pretty bad when the salesman Dont know what the store sells. Never again!

They were nice to us and the prices were fair. Willnbe going back.

I needed a part for a 50 year old refrigerator, while on the phone with a difficult customer he reached back and pulled the fan off a shelf...he made two customers happy in 5 minutes. Kudos. Plus the prices and equipment here are great.

We purchased a stove through Cranes and we love it!!!Thanks for the great service and for the delivery.

Great Service. Prices are good too

Kudos to Eric great customer service.

All employees were helpful and polite.

Homestyle, helpful, honest, kind & thorough service. So glad they are there when my fridge went out on me!

Knowledgeable clerks friendly atmosphere

Prices were a little high for those old appliances.

Great service and amazing people!!

Sales staff was very friendly and pricing is fair.

Bought my first set from them 25 yrs ago, just replaced them for the first time! Of course I went back there for my next set of washer and dryer. Thank you Ray!!!

Fast friendly service, and got the sale of the day

Great friendly family owned business

The owner Ray sent his service technician to check out my dryer found the bad part and ordered it for me, after I had another appliance repair shop check it out and they said it needed a new control board and I would have to get one on line, paid 160.00 and a 60.00For his service call and it did the same as before next time I will call Ray first,Thanks again Ray.

I went to the store it was closed at 6:37 p.m. very disappointed. Guess Ill try again tomorrow

Didnt have any appliances that my sister was looking for at time. Also the prices were kinda high for used and rebuilt appliances.

Fair price, quality install, very pleased

Very cool people

Great Staff

Very rude tone of voice.

Great place

Very helpful

Ray is the man!

Over priced!!!!