Kae and David are friendly nice and very professional and Im grateful for them keeping the area clean and safe
So friendly. Great prices.They give you a lock which saves money.My son had no issues.
The owners of this storage are very pleasant professional with great personalities. Storage facility is very clean neat and they are very Hands-On. They watch out for their customers. They have great prices. You will not be disappointed
I rent at Big Oaks Storage for 6 years. It always clean around all areas of business. I appreciate Kae & David the managers. They are very friendly outgoing lot of respect for others. They need a raise keep up the good work. 🙂
Nice place to store your stuff the managers are nice people they really care
Very Good service I would refer 2 otherpeople
Dontcare for their hours but whatever all it was a good safe feeling
Go to big Os I just love her so much she is a good person her and her husband yall should check them out they got a lot of patience
Good place to store your stuff managers are great and make you feel welcome and even remember you name!
The best professional family service of any storage company I have used before.
Been here for a long time. Very efficient responsive courteous a plus.
As a return customer, I am very happy to give five stars. The on site management are fantastic and so friendly. Great prices and clean. Will definitely be happy to use Big Oaks Mini Storage on Harris Ave in future and you should to : ) recommended to everyone
Very nice and pleasant receptionist, also a really good price
Super friendly management, plus they have an office pup!
So far so good. As long as the rate does not keep going up every two months, this place is a godsend compared to the competition.
This company honors there return deposit for purchasing storages. The young woman in the office and her husband are awesome. I highly recommend checking out Big Oaks Mini Storage.
Love keeping my Goods here for a great price. Very clean and great service
Love this place. They are very friendly and keep up on their place. This is the 2nd time getting a storage here.
This is the best storage in all of Sacramento very clean and top notch security I love thisplace
I would like to commend Kay on her exceptional customer service. She went over and beyond her expected role and assisted me with kindness and compassion in a difficult situation. She should be acknowledged in some special way for her dedication to the company and her commitment to providing excellent customer service. I have to say this company is a lot easier to work with than the other. Always answers the phone. Kay and David that took over is very kind and helpful.Sincerely Hollingsworth ❤️
Its a storage place. Not much to tell other than its very nice storage facility. My unit does gather a large amount of dirt so to be safe cover your things with plastic. The people there that run the place are great, very nice people.
I love this storage place I am a return customer and will always choose this place best prices, best managers and overall 10p% satisfied!
Love this place and the office staff
We had a great experience at Big Oaks Storage for more than 5 years. Everyone is friendly & helpful. Especially Kae and David are very nice and kind. We would say a very very good customer service we received. Property is clean & easy to access to the (Right by exit Winters off of I80)We would definitely use them again!
The couple, who work there are very nice and helpful. They keep the place real clean. They also reminds me when it is the time to pay before l get a late charge. Which I really appreciate it and thank you.I have use other public storages, but Big Oak Storage is the best by far.
I got a great deal on my storage and it was really fast. The people are very friendly and helpful. I recommended this place to everyone.
Im very happy with the service I experience with Big Oaks Mini Storage. The property is always clean and well lighted . The managers David and Kay are warm and friendly and always call me by name. Not to mention they have the cutest pair of dogs.
I have been customer almost a year and this place is convenient to me and so close to the freeway access. The rent is very reasonable too and the best is the facility couple managers, their services are courteous and magnificent, very professional and almost made you feel like home. Great place for recommendations!
This place is great! The customer service should be rewarded type great! The time that I had my stuff in storage there was not one problem Id highly recommend this place Kay and David really make you feel comfortable ☺️
The couple that run it are great people with alot of sincere charm.
Staff is very polite, they surely do their job well. Location was very clean.. Great people!!
Always a good express clean an oh so polite been there
Big Oaks Mini Storage have been wonderful .The manager Kay gives wonderful customer service. She is always polite and very kind to each customer . I told Kay that I wish I lived in Sacramento so I could rent a storage unit from her. If you have storage needs I highly recommend Big Oaks. Tell Kay Shelly sent you.
Kay and David are both amazing. I stored my things there for a year and a half and my experience with was awesomeThey keep the property maintained and very much care about the thoughts of their customers..oh and their dogs are cute! Thank you both!
Hey... If anyone needs a good clean place to store your goodies, this is it.. David & Kay.are awesome. And tell em Nina Parker sent ya.....( Ill get $20 off my next month) lol 😛
Extremely friendly management that remembers your name and tries to assist you with outstanding service. Reasonably priced units make this a place to check-out when finding a suitable storage space for your stuff. I loved the high tech locks that made my unit nearly impossible to theft as there is no dangling lock for thieves to cut off and get in... very smart!
The managers are so friendly and will bend over backwards to help you. Its not just a job to them. I have to say Ive been to a lot of storage unit auctions but here the managers make it so stress free and really care about their tenants. They are one of the very few places who actually keep the personal papers for their tenants when their units go up for auction. Other places tell you to dispose of them. I would rent from them. Clean facility. Right off the freeway.
Weird to say... but it’s probably the most beautiful and scenic storage facility I’ve ever visited!! Very fair pricing of their units and the owners are both very lovely!
I love it here Big Oaks Mini Storage is the Best Storage ever, They are so very nice and kind.
This it the best one i had and and thay are cind anx thay work with you.
This place is awesome. Excellent staff, Kai is wonderful to work with. The facilities are very clean and well kept. People complain about mice, but we didnt have any issue. Make sure to follow the No food rule and you wont have to worry about vermin. My husband and I needed a storage place on a fly and they were there to help. Other places tried to take advantage of the prompt necessity for storage but Big Oaks never intimidated us with price gouging. Big thumbs up!
How to storage hair it was nice the people in the front or nice they very respectful and I love the dogs its a very clean place I would recommend people to be here and place their stuff in their hands cuz they do take care of your belongings and they not go through your stuff they make sure youre well taken care of
The best storage facility Ive ever used. Great customer service
Very helpful and understanding regarding my moving situation!
Big oak storage the people were very courteous they do they give me real good service I have nothing but praise for them
I have been using Big Oaks Storage for over 15 years and has been please with the service provided. Every staff member I have encountered has been polite and professional, will even take out time from their busy schedule to engage in an pleasant conversation. Thank you Big Oaks Stotage youer 👌
Great service
Ive been with this storage for over 7yrs and have always been treated more than a customer but like family. The staff and the serene location provide a friendly, cordial environment for anyone. Highly recommend!!!
Have had a storage here for two years .and have no problems
I really like my storage really nice, the people are sweethearts I know that my stuff safe here
I think this storage is amazing, I love the great customer service, and friendly staff. The prices r great, and ur stuff is safe! Whats better than that?
Awesome staff & good location. Also, the prices are great and very affordable, especially for those who are on a budget. Very clean & well maintained, inside & out
Very nice Managers always very helpful. Love their customer service.
Was a great place to store stuff the gates are open great hours and I felt secure storing my stuff there
Great place to keep ur stuff at a good price
They are a good place to provide storeage for stuff.
It is the people not what you think and storage you said what I said to have so many people and then if you knew what it meant to run a storage see tears and peoples eyes that never wanted to lose the value of what they have had all those given that sincerely these people at work hard and care about the people God bless
Yeah good place to storing your valuable belongings safely
Great service love your customer service thank you
Very nice employees. Helpful and understanding and they know each of their customers by first name you dont see that much anymore..
Big oaks mini storage is good. Staff is right on problems that may occur and will work with clients. Somewhat limited in storage unit sizes. Overall: four Stars
Great place to store your things.
Great friendly staff i just love this place
Great help very good People awesome Service.
Great place and the people who work there are great as well
This storage facility is fantastic. The staff are great people and i will always store my stuff here
David and Kae are very helpful on my storage needs. Property is clean and easy access. Will rent again
Been using this place for a while. Management treated me great. Good experience so far.
Great place nice people will be back I will recommend to go thanks
Very nice couple run this place .Ive had my stuff here along time
Staff is friendly and helpful. The place is security gate controlled. The isles are wide for larger moving trucks. A little moisture on the stuff inside the storage and I did notice some droppings from an some sort of rodent. They are a little pricey for the location and the amount of transients in and out all day is a little unnerving...
Great people oversee the property makes me feel like family always addresses by name not a # super clean there always doing cleaning,improvements,or just out & about checking units fit &finish great place Im happyvery happy
I like it here because security cameras and everybody get different gate code . Ive been hrre for a long time. My stuffs safe here with you guys.
I love Kay she is a sweetheart and they make sure to keep you upto date and even help out if you have any problems f any kind
Very clean and well maintained facility. Helpful and friendly management.
Just moved in and absolutely love it here already. On site management is amazing and so friendly.
Kay and David are super awesome and you really cant beat the price
The most friendly peoples u can meet.her and her husband.and have the best deal n town.so go c them
Its very affordable, in a good location and the staff will bend over backwards to make sure you have a pleasent experience. Very clean and they will pick your belongings up in a company truck free of charge so theres no need of a rental truck they also supply a hand truck and a dolley for your convience all you do is load the truck with your belongings and unload them at your rental unit in the time you schedule. You can rest assured that your belongings is safe and secured at this site security is a special feature here. Ask about the specials they have like first month free rent..
I would recommend this place if a storage
Sad to say but my belonging was not secured
I like the people that work at your storage.
I used to like it a lot but now they have new owners who are not as nice as Larry and his wife they were so sweet.i have always used that storage but if I have to use a storage again it wont be there
Well I got to say from personal experience was not too good here my wife has a storage here staff is rather lacking any attention on their customers they are really focus on yourself or whatever theyre doing but we have had a storage here for a while if you problems about getting in on the weekends and oh no it wasnt that good of experience so I would not put my recommendation down for this big Oaks Mini Storage
They were very helpful and courteous
Been haven my stuff there a looonng time
I like your service you guys are great people.
Nicole and Kae were very helpful. This is my 2nd time renting the unit here. Thanks ladies!!!
This storage company is the worst (ugh!). I had my items in an outdoor storage unit for almost a year, moved it out, and found RAT POOP all over/inside of my things, and they destroyed a lot of legal documents that were very important. SMH! They need to at least go down on the prices if theyre not going to pay to get rid of the rats that are damaging peoples items. I will never get a storage unti from them again, and I will be writing several reviews about this company. They want peoples money, but cantt protect the peoples items. The only reason why they get 1 Star is because if I didnt select it I couldnt post it SMH.
I feel Secure and David & Kae are very helpful and pleasant. Its very clean.
Pretty happy
Very nice place, secure, and easy to get to. We are very happy with this place.
Horrible all of my stuff is ruined rat poop and pee also my storage was broken in to i should recive a free month also this happend during the free month they gave me for not letting me know they were uping the monthly charge !!! Very unhappy ! I dont know if my stuff was stolen ! Then need cameras everywhere!!!
Lots of storage space different prices!
Quiet little neighborhood. Clean property.
A good place to store ur stuff
They have good prices on their lockers
When new managers took over rent was raised two times and they just got there
Good customer service nice people.
Great friendly people