My pedicure was normal. The tech could of done a better job on my nail polish. The entire facility was very strong in fumes. It doesnt seem like they have proper ventilation in the building. It was a nice day they could at least had the door open to let the fumes out. I was very happy wearing my mask I wish I could award glasses as well.
BEWARE BEWARE!!!!!! DONβT GO HERE. These people got everybody messed up. My friend went here to get a pedicure and developed a fungal infection. Lost every toenail 1-10, experienced significant pain and trauma having to take antibiotics to treat the fungus. They donβt properly clean their instruments and put peopleβs health at risk. DONβT GO HERE.
All I asked for was an acrylic removal, nothing else. The guy puts my hands in hot acetone (this isnt new to me and isnt the problem), walks away and when he comes back in 30 mins he starts doing someones pedicure... After 1hr and 30 mins of soaking my nails in hot acetone I finally decided to leave and go somewhere else. So youre telling me this man can do a pedicure bur not take off acrylics. This has been my go to for years and each year the service gets worse. I will not be going back to this salon
By far the best place Iβve been to. They got to my friend and me immediately, they are very professional. This place actually knows what theyβre doing and how to do what you want. and can help you with ideas on your nails if youβre not sure what you wanna get. I would literally tell them to do whatever they think would look good because they know what theyβre doing. Btw- they have massage chairs for while you get a pedicure.
My nails turned out really cute, but they used bad powder causing my nails with clear acrylic to have fungus while the nails with white acrylic were fine. π₯΄
This place never opens on time!!!! I just dont understand why they wont just update their hours to reflect their actual opening time. Its always 30 minutes later than what is on their door. Super frustrating.
I got a full gel set and a pedicure for $45. Both turned out nice. The shop was clean, but nothing fancy. I wanted to get a design with rhinestones or foil or metallic tape but the tech said he didnt have any of that.?????? He said he could do art but had no pictures of what he can do so I ended up just leaving them plain.π€
I had really great experience i loved the lady who did my nails she was so gentle and nice
My daughter and I went up there and she wanted to get a manicure and a pedicure. She picked out her polish and wanted regular nail polish for both her toes and her fingernails as shellac breaks her out. After they did her pedicure they told her they couldnt do regular nail polish on her fingernails and that she had to use shellac. I dont understand why since regular nail polish was used on her toes ..could it be for the extra money shellac costs?! They said it takes more time for the regular nail polish and youre sitting around waiting for it to dry. Its not like she had to sit in there to let her fingernails dry but they refused to do anything other than shellac so, no manicure! This is something they should have told her about up front. They were also rude when giving this info. Will no longer use them.
Love this place. Son is the best his shape and design canβt be beat! They give great pedicures too!
It needs to be more cleaner than it is.
They do not follow covid guidelines
Skilled technicians and hygenic. Im so impressed with the remodel and their adherence to mask, social distancing and clean standards.
Love it here, quality work & service
Did nice nails,but they dont tell u about the conrona virus charge
The owner did my nails. She did a very good job. She usually does my eyebrows too, but Mia did this time. She also did a great job. They were very polite. Both her and her husband. Im not sure what happened with the previous reviews, but Ive been here a few times and everyone in there has always been nice to me. The prices are good for the services too.
Always love the customer service and quality of my nails and toes. Clean environment
Had To Come Back 3Weeks In A Row For A Nail Repair That Kept Lifting. Smh, After Trying Different Techs I Just Went Back To My Original Shop
Always friendly and never really had a compliment with the work they do, they all do pretty good work. Ive been going here for 4 years.
THE WORST EXPERIENCE I HAVE EVER HAD GETTING MY NAILS DONEI came in to get a fill in ( my original full-set was from another place) The tech cracked my nail and tried to charge me $50 for length and acrylic that they did not use on my nails. They tried to scam me for work they didnβt do horrible
Luv this spa β€ππ always do EXACTLY wat I want and a great job!
I like the the way they do my nails. My pedicure not good Ill try again with a different person.
I love this nail salon jus wish they would take more time on the pedicure
They dont understand English well but they will get you together! They do nails pretty good. My girls love coming here.
The staff here is very rude, and they do not listen. Their prices are irregular and change every time I visit. They also did not do my nails the way I had asked them to, and charged me for it anyways.
This place is wonderful. My daughter and I go there. They are super nice to me daughter and always do a great job.
This was my first visit to Lovely Nails Spa. I had a pedicure, gel fill in w/ shellac polish, and my eyebrows waxed. There were some nice things about LNS. First, we were sat in a pedicure chair as soon as we walked in. Bad thing about the pedicure was. Both me and nieces pedicures looked like we did them ourselves. My gel fill in came out good. After I had to ask the technician several times to fix them. Our eyebrows look great. However, we waited for about a half hour!
Ok
This is an incredible salon. Clean, reasonable, friendly and the attention to detail is amazing. These wonderful people know the true meaning of customer service.
The owner rushed me out while my nails literally just got done being polished wet and had someone follow me out to my car holding all my things out to my car without no nail dry time AT ALL. My nails instantly got messed up because they were extremely wet and the nail art was rushed and very basic and plain like a child did it. All because they were closing and ready to go. First time I came it was better however this time was extremely unprofessional for those reasons. Smh wow. And then tried to come to my car being nice to me only because it showed I had a complete attitude. Now I have to pay for my nails to get painted again elsewhere.
Love it did my eyebrows great and my nails...not a long wait I suggest getting there by 11 am π I see why they call it Lovely Nail Spa...I really loved their service...
Wonderful service Shellac nail polish went on smooth I came here all the time ππ
Foot was cut while getting service nails look like my 5 year old niece did them
Horrible service they made a mistake and didnt paint my nails the color they were supposed to be non and when I stopped them in the process they didnt want to change the mistake and instead of changing it they started yelling at me and my friend telling us that we were wrong and told me I could leave and never come back. Paying customers shouldnt have to pay for their mistake. If I could give zero Stars I would
The owner does an excellent job with Shellac! My nails were perfectly shaped and Im a happy customer. The shop could use a makeover. The water damage on the cieling tiles makes the place look bad. Staff is great, friendly, some speak english and one young guy sings while he works on your feet.
Son does a great job! Love that they have colored acrylic here
They are very clean however I think they need to get more versatile as far as designs and what they can do their very limited
Dont waste your money here nails break after one week, the owner lets her 13 year old daughter disrespect customers the owner has a nasty attitude this place is one of the worst nail salons in Roseville I cannot believe she is still in business they speak in Chinese you dont know what they are saying but it seems like they are talking about you directly in your face they show favoritism towards their customers people who give them money or tips they seem to treat them better I got a pedicure polish came off within one week and the shellac peeled completely off of my nails be careful because I feel like they are not using real shellac anymore because its too expensive so they at the UV inside the nail polish to make it shellac I am never going back to this nail salon I dont care if this is the last one open in Roseville they will never get my business or my money
The owner has a horrible attitude. I tried to get my nail fixed that broke 2 days after getting them done and they told me I had to wait until the end of the line. It was 5 people ahead of me. I waited an hour already to get them done then I was going to have to wait again to get them fixed. I told her usually nail shops will fix a nail in between customers since they dont take that long. The owner told me I can go some where else because its her shop and she does things how she wants and I can go somewhere else that will do things how I want. I never got loud with her. I was polite and calm because I dont like to look stupid yelling even tho I was sooooo mad. I never came back until today to get my eyebrows arch. I guess she was mad that I stop going there because when I walked in and told her what service I needed, her head was down and she said ok, a few minutes. When she looked up and noticed it was me, she told me it will be a long wait and I had two people ahead of me that were getting their nails done. Any other time, she would arch eyebrows in between customers. Ive never received horrible service like this before anywhere, ever!
Horrible customer service skills. I come in every 2 weeks to get my nails done and I come in this particular day to get my nails and toes done and the lady that does my toes makes my polish clumpy so I asked her nice to re polish it she ignores me and does what she wants to do. So I said it loud enough for them to hear.her boss comes over takes over . they already asked me 3 time what do I want toes and nails yβall see me every two weeks it shouldnβt be a problem. The lady that sit at the front table gets done with my toes and sits me over at the dryer. So I sit then she comes over to say 20 dollars please. excuse me I asked for my nails to be done. She says okay wait. Hold on Iβm been waiting what am I waiting for cause you have a attitude. I told her come get your 20 dollars. I WILL NEVER GO TO THAT NAIL SHOP EVR AGAIN.
This place used to be good but now theres only one guy that can actually do your nails right, the guy who sits on the end. My 6yr old sister could paint my nails better.
The owner has a horrible attitude. She told me I could come back if my gel nails chipped, which they did after two days! I went back and the owner didnt want to repair the chipped nails and said to get my gel nails done somewhere else, which I will gladly do. She will never see another dollar from me. I do not recommend this shop....poor quality on gel nails. Spend your money elsewhere.
Been going here for a couple years...great service...quality products...i recommend to all
I do not recommend this nail Salon. I regret giving them my money, owners daughter made me pay before polishing my nails as if i was gonna leave the salon without paying my money. I would never. Waste of money, Iβve been to way better. Disappointed.
My wife goes here all the time. They must be good.
Didnt like my pedicure. I have never had the nail polish on toes chip. I wondered why s lady requested the older lady only on toes. I have my fav nail tech. Will ask if she does feet as well
I went with a friend of mine & was very disappointed. I figured since we were children they would show respect but no they didnβt polish my nail all the way . The owner had her daughter do my nails .She is clearly not licensed. Someone needs to shut them down .
I brought my mom there shes elderly and just came out Of hosp. Mom was not happy w service. 2nd Time we went they til my mom they didnt want her there cuz she complained. Bad customer service.
Very good service. Good price.
Iβve been going here since I moved in the area years ago. Itβs always prompt service . Not good English but they do a great job and get the job done
Love getting my nails and eyebrows done. Very relaxing and great service.
Lena the owner is a very rude and nasty person. Every time I come here the price is always different they charge you what ever they want. When I ask what/why the price is she always has an attitude and talks down to me. She says If you dont like it go somewhere else. I find that incredibly disgusting for her to speak to me like that and shes said it to others before....I hand her money she throws my change back to me on the table. Yet you want people to come to your place of business and spend their hard earned money. I come here consistantly and the price is always different. Even when I have someone else doing my nails she walks over to them and in their language tells them what to charge me. Well I will never come here again and every person that Ive referred here will never come again. Hopefully this post will stop new customers from coming also. The other people that work here are ok but they also have that same mentality of if you dont like it go somewhere else but theyve learned that from the top. LENA learn how to speak to people better if you want to stay in business.
Friendly staff, good service, great prices & nice job on my nails always.
Great work been there about 3 times never waitedmanager has a horrible attitude asked her why the price was Soo high for my nails and she instantly got an attitude
Fast service however outdated nail stylist. If you want basic polish this shop is fine, if you want trendy designs find somewhere else.
This place does a great job I havent been to everyone but Im satisfied when I receive service from them
A fast polite place with fair prices and very clean
They have horrible attitudes. Especially, the lady who nail station is directly by the door. I think shes the company owner. I only went in for a fill-in and the owner told me that the price was $12. So I decided to go ahead and get my fill-in. After sitting in the chair the man who was going to do my fill-in says to me We charge $17 because you have long nails. I asked why he said, You can go leave and go somewhere else. And he kept saying it then the owner stepped in and she said, Yeah if you dont like leave. All because I asked why when it came to me spending my money. I dont know if their attitudes are always this way but I refuse to return to this nail salon.
My favorite nail shop they are always polite and professional the only thing they need is a lil more variety of colors to choose from but overall i love this place
Very friendly, nicely priced, excellent work.
I came to get a manicure a few days back. The acrylic nails came out thin and straight. They were poorly done, almost all of them either breaking or popping off within one week! I went back the first two times but, after they broke the next day, I decided to just take the loss and not return.
Man doing my nails was not gentle or polite...barely added new acrylic to my fill..guaranteed my corners will be broke within two days they are so thin...charged $15 didnt get any polish not even clear coat..$3 cut down fee!! Its a fill, obviously my nails have grown out in the last 2 weeks!...i hate places that charge a cut down fee...include it in fill price it takes 5 seconds with the drill...my finger tips have been sore for 2 hours...wont be back....was a last resort anyway because they r open on sundays....booooo π
Would NEVER return. Filthy, rude, language barrier. Substandard work done, and was going to just never go back until I saw thr Double charge on credit card that they refused to remove, (handled with CC company) and Manager stood there SCREAMING at me. Ive also called the health dept. There technicians ARE NOT licensed
Convenient location, friendly staff and Im always pleased with my nails and the services Lovely Nail Spa provides!
Just walked in to this nail salon for, what would have been, my second fill. Google says they close at 8, their door says 730, its currently 7:13 and I was told, oh sorry, were closed when I said I needed fills. What a waste of time. There are about 5 customers sitting down getting their nails done, by the way. Maybe they dont care about retaining customers. I wont ever recommend this place, or be back. Cheap place, cheap customer service.
1st time was awesome this time not so much wont be going again
They do a good job
Good place but prices fluctuate a lot.
Worse place ever. They will charge hidden fees, from there regular price. and do a horrible job. They rip people off. Wont go there ever again.
Donβt waste your time horrible job not friendly at all and the owner just sit and look stupid and let the workers do horrible work
Very friendly and great service.
Very friendly staff and wait time wasnt bad
Good job go all the time
The worst of the worst unprofessional very RUDE inconsiderate poor service I would never recommend this place ever to anyone they dont know how to treat people and talk to people properly very unsatisfied customer language barrier where they dont take the time to see what it is that you want or looking for sloppy and brush job think twice about going there
They always do a great job!
Professionals, pleasant, cost efficient i will return
Not a very friendly environment, they should have a sign in sheet, and EVERYONE should be greeted when entering their establishment. Great work thoπ
Great service and they do beautiful acrylics
Awesome pedicures and gel polish in a lot of colors!
Always do a great job.
They are very rude. They do not listen and take no fault in their mistakes.
Slow but nice
Went here today waited 45 minutes for a pedicure only for them to tell me this is my first time there its the holiday and I can leave because I wanted them to let my feet soak for ten minutes the killing part is he wanted me to put my feet in a bowl without water HORRIBLE service never been treated like this
Im tired though
Good sevice
Poor service. They make up fees as they go on. Not happy with this place. Ill drive 45 minutes to a salon Ive been going to for 17 yrs.
Great nails
Great place
Great spa
Didnt visit this place
Very nice
Nice
Great
Five
RUDE!!!