Visited yesterday for the first time for Sauna Spa. Really liked all the services that are there. Staff members are helpful and polite.Visited my friend as a guest but I liked it so much. The lady at the front desk is very friendly.She made the whole check in process fast and simple. It has all the amenities that you would need to use certain services.

I’ve been a member now for a little over 2-months. I’m no stranger to the gym but it’s been a few years and needed to invest in myself to get back in shape. I bought training sessions with Tyler Nawrocki to keep me motivated and have some accountability. Tyler has been awesome! I’ve had professional strength Coaches in Division I college athletics and in the minor leagues as a professional baseball player. Tyler is hands down the best strength coach I’ve ever had! He’s helped with my nutrition and supplementation as well! He does his homework and is very well educated in all facets of fitness. It’s not cheap, but it’s an investment in myself to regain strength, mobility and increased energy levels for a guy creeping up on his 50’s!

I started my membership about 2 months ago and enrolled to work out with a trainer twice a month. Ive been working with Clarke and my experience in general has been awesome. He keeps me motivated and is always well prepared. I recommend him to anyone whos looking for a trainer.

I’ve been training with Aliaksandra for last few months and I see great progress with my physical daily activities. Not only she has been helping me to do the right exercises that fit my condition but more importantly do them correctly and this has changed my entire work out routine. The entire staff at the Lifetime is incredibly professional and the facility at all times is very clean.

The women’s bathroom upstairs was a mess. Both toilet paper rolls were wet that were in the stall, and clearly the toilet paper roll is too big for the holder because it won’t spin and women are just ripping at it to try to get pieces off.recently joined, and a lot of the amenities that were advertised are shut down, or depleted. The outdoor pool is supposed to have food and beverage service, and for the last entire month of summer it has been shut down. The Folsom location has been up and running the entire summer so it’s confusing that this is off limits in the Roseville location.The water slides were also a major perk for the family, and now they are shut down except for on weekends. Yet again, the Folsom location 30 minutes away has them open.I also noticed that in the women’s locker room, all the makeup wipes, razors etc are always empty. They stopped putting out the ladies spray deodorants as well.The other day I waited 20 minutes for a latte and I went back up to the front and they said they “forgot” to make my order though I was sitting at a table upfront.In the actual gym, the cleaning wipes to clean the machines are always empty too. I just feel like this price, all the advertised amenities should be available.

I’ve been working with Forrest for just over a month, and I’ve already seen results. Less back pain, more strength. It’s been awesome. Forrest is very knowledgeable and a pleasure to work with. Kudos to Lifetime Roseville for a great hire.

This is definitely a five star health club. The staff is very polite and professional. The equipment is very well maintained. All the facilities were very clean. If you are in the area Life Time is well worth checking out.

My wife and I have been members of Lifetime since 2018. Weve always had good experience with them. Ive started personal training with Clarke Brodnicki since Jun 1 2021. We have 2 weight training sessions a week. Over the last 9 weeks, I lost 9 lbs. Body fat percentage dropped by 1.3 % Skeletal muscle mass of my body increased by 1 lb. Ive lost 2 inches around my waist. Strength training has improved my posture, self confidence and sleep greatly. I couldnt have accomplished all this without Clarke. He has deep knowledge of human physiology, nutrition and nervous system. He is a great listener and an outstanding communicator. He has the rare ability to teach with humor and kindness. I look forward to accomplishing more goals with his guidance.

Lifetime has new equipment, lots of classes, different types of courts, and the staff is great. Talk to Tyler N, he is friendly, enthusiastic, and willing to help

Received Personal Training from Forrest At LifeTime Roseville. He did an outstanding job helping me get ready for an Ironman 70.3. He knew I enjoyed activities more than lifting weights and found great exercises that focused on my growth and enjoyment in the gym. He was determined to help me achieve my goal and would reach out to me outside of work hours to provide tips and encouragement. If you are looking for a personal trainer who cares about your personal goals and wants you to succeed he is your guy. I would recommend him to family and friends.

I was charged 200 $ after letting the manager know I was having a medical surgery and wanted to cancel my contract. He got my doctors note and refunded my money. Now it’s 7/15/21 and they are saying we owe for the 5 months. We are canceling our cards since they want to try and take money that is not theirs to take. Crooks and I assure you that 24 hour is just as nice and you won’t be stolen from because all this joke of a place cares about is money. Not it’s members .

This is a very beautiful gym and has a ton to offer for just about any enthusiasts. Unfortunately if you have children and work during the week and can’t make it in till later this is the furthest thing from convenient. The kids club is only open till 7:30pm. That is a total head scratcher especially given that it is summer time kids are out and it is absolutely packed at all hours of the day. For a gym priced so highly one with common sense would think the gym would focus on overall convenience for all life styles, as the name is “lifetime”

Ive been a member of Lifetime Athletic almost since day 1. Great, friendly and knowledge staff are always there if you have a question about exercise and the class leaders rock too. Check it out, youll never know how much you liked to exercise

Very nice facility and lots of classes that are included in your membership. All of the staff is friendly and helpful. Dawn in member services is a Rockstar, and took the time to help me get the app. She also showed me how to use it and sign up for classes.I havent experienced crowds at all but that may be due to the times were in.....But I am happy with what I see as far as cleaning / disinfectant & distancing protocols. Locker rooms are clean and fully stocked with razors, shaving cream, lotion, deodorant, hair spray, hair dryers, body wash, shampoo, conditioner, and towels.I used my guest pass to take the kids for a swim, as you can see we had the entire pools to ourselves at 7 pm !!

ATTN: Swimmers!LT Roseville is the WORST. You can never just do laps outside in the summer because the lanes are filled with swim teams, Masters swimmers being coached, or members’ guests, and members must adapt to all that! No problem, just get there at 4:00 AM, or share the only open lane with someone who’s doing aqua or swim strokes they invented in the lane, or drive another 12 miles up to LT Folsom where they show a little greater respect for members!p.s. the GM needs to make the NO PHONE USE IN THE CHANGING ROOM sign much bigger and ENFORCE IT!

This place used to be considered premium. Ive been a member since they first opened. Im grandfathered in at $100/month. Now, its a complete joke. Im going to 24 hour fitness now.Bottom of the barrel customers. Employees letting friends in. People only enroll for summer making every amenity useless, they need to sign contracts to avoid this. Dont be fooled by the glorified tour. Reality will set in.

First time here. I really was impressed with all the different things and equipment. It was very clean. Definitely on the expensive side but worth it to me.

I love this place but they have to make a pool for the small children because they pu💩😳 in the pool so sorry

I’m reluctant to share this review; and here’s whyI’ve been working out off and on for the last 28 years I’m 42 now. I’ve done everything, workout partners, hot yoga 5 days a week, CrossFit, P-90X and so much more.I always thought I didn’t need a personal trainer. Sounded nice but I didn’t realize what a “Great Trainer” would bring to the table.I started working out at Lifetime right when Covid came. The gym closed and opened but there was something different about this place, but what I didn’t expect was what happened after I decided I needed a personal trainer and that the cost was an investment not the other way around.My trainer Aliaksandra assessed where I was at physically, what I wanted to achieve and why.She has always been there on time, she pushes me exactly how I need to be pushed, she doesn’t text on her phone, she doesn’t wonder or chat with people, she immerses her attention in my session and the routines are engaging and challenging. She knows form, timing and exercises that really work.She has been such a rock for me, I have more energy more confidence and my whole life seems to have flipped. Business is at it’s all time high and I personally couldn’t be more happier.I was reluctant because I wish I had done this earlier.I give Aliaksandra a 5 star rating; I appreciate you and thank you for everything you are doing for me.

It’s been amazing here nothing short of fun for the whole family. Great variety of classes and machines! Definitely worth the money!

My wife, two kids, and myself have been members of this gym for sometime now and it has been a great experience. Before joining this gym I was under the mentality of why when I need to join a gym if I could do a lot of the same workouts at home… After joining Life Time it quickly dawned me that, when at home, I would make excuses whereas when I was at the gym I had no excuses to make so I was pushing myself more and getting the results I was looking for. Still in progress, I do enjoy my experience every time I go to the gym and either doing open work outs, or classes, or swimming, I always feel great afterwards.

This gym is almost a country club, but with an emphasis on sports and fitness. Love it!!! Amazing class selection and clean and tidy, huge areas to work out. Unbelievably nice.

I love this place. Especially the pool! 🏊‍♂️👙🏊‍♀️

Isaac did an amazing job giving me a tour of the facility! Right now is the best time to sign up for a membership with their $0 initiation fee running until April 22nd. When you arrive, ask for Isaac!

Lifetime is a great gym. You do have to use the spa and stream room to make it worth the price

Lifetime changed policies while account was on hold and moved it to an online-course only account. I didnt find out until me and the family was at the gym, dressed and ready to use the pool for the once a month visit. They turned us away and we went to California Family Fitness, where they gave us a free trial membership, which was really nice.Seeing how theyve lost most of their customers due to COVID they had to stop allowing the once a month visit when your account is on hold.I normally pay 20$ a month for the family to use the pool once. Now they want 389$ a month, no more once a month option.They also want to play games about refunding me the last charge but I just ended up call my bank and report it as fraud and demand a charge back. Too easy.

The quality of this gym has gone down significantly over the years. The gym is always overcrowded and never a comfortable workout experience. I have to choose specific times to go to the gym to workout to have space next to me, and it’s still busy. Interaction with employees or managers is always a hit or miss. This place has gotten worst over the pandemic.

What an amazing gym I call it therapeutic like resort “a mini getaway.” And omg their shampoo and conditioner healed my eczema! Best gym hands down ❤️❤️❤️

Bathrooms and showers could be cleaner(more kept up) it’s not the current staffs lack of dedication to the mission - lifetime needs to hire more staff (about 3 persons) to keep up with the pace of guests who use the showers and bathrooms.Perhaps this is due to COVID impact, so I’m hoping it improves as our life’s return to normal.“Adult area” by the pool NEEDS ENFORCEMENT!Spa services are too expensive.But the gym as a whole is pretty amazing. Staff are very friendly - and am always greeted with a smile.Once the pool area cafe opens, it will be even better!The classes are amazing! And I do love that we have to reserve spots now. It’s more spaced out this way so we aren’t bumping into each other anymore (this reservation thing is a result of COVID, but I like this particular result)I would definitely give this facility a whirl!

Great fitness center... everything you want in an upscale workout facily can be found here.

Like my home away from home. May seem pricey but the value is beyond what we put in. Highly recommend.

Ive been working with Clarke for approx. 3 months. Ive had a right shoulder issue for quite some time, and with Clarkes knowledge & guidance Ive made huge strides in flexibility & strength!!!

Inside operation was moved outdoors, need more equipment outside. Not worth the premium you pay. Needs better organization, machines are bunched together.Dirt on the tennis courts, should be cleaned consistently.No music outside.Everything is advertised as luxury, poor customer service. If youre going to label yourself as luxury, amenities and service should be top notch. Also the outside drinking fountain should be fully operable, or at least provide water cups for your members.Also your stop sign has a political sticker on it on the secret ravine side. Been there for over two weeks now.

Great gym.... great workout!

They are doing the best they can with Covid, though it is a little less value for the premium price right now. Lovely gym with great amenities, we especially love the pools. Very clean and well maintained.

They did exactly what they were supposed to listened very well

Great gym very supportive and helpful staff

It looks like it would be a 5 star and it might be, I wouldnt know because me and my family went inside and they told us that they were not doing anymore tours for the day so we will try again another day but we will call first nextime

Great gym and staff, although people aren’t always friendly.

Member from the beginning, still loving it!!!

We love going to Lifetime. I especially enjoy the group fitness classes, including the heated yoga studio. Locker and showers are great, despite reduction in amenities due to COVID. They have decent kids academy childcare hours, and the food and smoothies are really good.

I absolutely LOVE this place! The pool area feels like a resort, my daughter loves the kids camp and when the actual gym is open, they have all the top notch equipment and a variety of classes. They are also very accommodating when it comes to your membership, they have a provision to be able to put your membership on hold which is very helpful in these uncertain times.

Great workout and swim today.

Tremendous value for the money. Staff are all super friendly and helpful.

Lifetime is great after 8pm.

The prices for everything just keeps going up and up. This place really changed 😕

Best team and leadership around. Have tried 8 total gyms and always come back to lifetime

Why are the q-tips mixed in with the razors in the mens locker room? Gym needs more organization. Lack of leadership.

Unfortunately I dont live in the area, but when visiting, one of my friends brought me twice. This place is amazing. It is so clean and absolutely huge! The amenities exceed a number of gyms that I have frequented. It is a bit on the expensive side, but well worth it if your lifestyle is fitness-focused. Resort style get away, even if for just an hour.

They are currently not following the stay at home order, they dont enforce masks and they dont space anyone out. Companies like these and the people who attend them are the reason why california cases keep spiking.

Great staff, super friendly and always happy to help! Love this place...

Good gym..... Expensive!...….but good 👍

Absolutely in love with this gym! Came in as a guest and signed up that same day. The childrens academy is perfect for my children ranging ages 2, 10, and 11. The staff from the front desk, kids academy, to the intructors and even the cleaning crew is so processional and nice each and every day. Its always clean, stocked, and ready. I personally love all the classes and take advantage of all of them. The pool area is great for fun and relaxing summer days. They even have family holiday events with free food, games, and activities. The cafe serves a really great variety of food as well. Overall, best fitness/spa/cafe/childcare around in town. A must see and experience for yourself. Get a free guest pass on their website.

Clean place with good stuff

Life time athletic fitness has a great swimming coach SLavik. He’s been teaching our son to swim for over six months. He is enjoying going to swimming lessons, as parents we see a lot of improvements. We tried before couple different couches but none of them was even close to this one. Our son can’t wait until next swimming practice. Highly recommend this couch.

Love this gym! Probably one of the best I ever went to.

Come on guys! More equipment outside! & need better customer service!

I really like this place.Great part of town with a huge parking lot.They have a kids center. Parents can drop off their kids and enroll their kids in different classes. Kids can learn martial arts and all types of activities.Adults can participate in all types of classes for free. Some classes cost money but the money needed is very inexpensive.The locker rooms are huge and they have a sauna and steam room. They have Olympic pools inside and a large swimming pool on the outside. Plenty of exercise equipment and classes. Would love to come back here.

I love this gym! My daugter and I have been members for 3 years. There’s so much for kids to do. I also love the 12 free parents night out. The classes are the BEST. I so love Marley and Heidi’s classes.

Kid approved! My entire family just adores this gym. They have the best programs for kids here, and that is the reason why we chose this one after touring every single gym in the area. The group classes for myself are also amazing. All of the instructors here love their job and love what they’re doing. My go to class is mostly yoga, and every teacher is awesome! The Lifetime app is also such an amazing plus! There’s workout classes on there, if you can’t make it to the gym and all of the class schedules are on there as well, plus so much more. It is hands down amazing for my families busy life. Also the cost is not bad at all! If you think about everything that you’re getting from the classes between myself and the kids academy, it’s extremely reasonable. My child learns Spanish while I’m working out. Worth every penny! ;)

👍

Best gym in the Roseville area!!! Love all the classes offered, love how clean it is. Outdoor pool area is fantastic.

This is really very nice place for those who like sports... you can find a lot of interesting there, group classes, punching bags, 2 indoor basketball courts, outdoor tennis courts, indoor pools with sauna, outdoor big pool with lines and jacuzzi.... and all that besides the regular gum stuff... so I think you will find out how to spend your time there for sure!

After just leaving the Villa Sports Club for a very well done tour we decided to give a try at this place. They had us (family of 4) sat waiting for 30 + minutes, we gave up and on our way out the manager said she was sorry, I asked if someone else could give us a tour, she said there was nobody available. Please, what would be your impression? Would you join this club (around $300/month for our family) with this kind of customer care approach?Update: we got a call from the gyms manager inviting us to a tour, we accepted and everything was nice! Turns out we became members and we have been very very happy!

Great service

NOPEIf you want to join a gym run by cyborgs with limited capacity, this is the place for you.One of my pet peeves in life is when people cant/wont/dont look for ways to solve even the smallest of problems...like adding a family member to an existing membership...ESPECIALLY WHEN I AM TRYING TO GIVE YOU MONEY. As a business owner myself, I guarantee this would never happen in my company. And any employee of mine who treated a customer like I was treated would be in the unemployment line so fast that it would be a life changing event.They will probably come back with some direction about protocol and policy and blah blah blah.My answer to that: I have lots of credit cards. Swap this all onto one of mine. Simple.So instead, they lose the extra $70 a month...and Im totally ok with that. Moving on and Im going to lean on my wife to quit too. They dont deserve my business.NOTE TO THE MANAGEMENT: You have a ton of negative reviews. Instead of offering up canned responses to those angry customers, you should consider solving their problems instead.

Skip this place if you care about the health and well being of your family and community during this pandemic.

My poor feedback is consistent with the others. Ive been a member for two months. Ive addressed a concern a few times about them not following their own stated policy. Its fallen on deaf ears so I went to cancel my service yesterday. The young lady said this could be fixed and someone would call me today if Id be willing to give them another chance. She even offered me some LT bucks and I declined. My only ask was to follow the policy posted on the wall. Well shockingly No one called. Think Ill be checking out VillaSport this weekend, Ive heard there are some honest people over there.

My favorite gym

A great fitness center! Has everything you need to get healthy. Highly recommend it.

Amazing facility staff and trainers!

Went there as a guest and loved it, Id definitely sign up permanently as soon as they open one near my house.

I have had a great experience with this gym. The facilities are usually being actively cleaned by staff when Im there and I like that. Spin and yoga are taught by phenomenal instructors. Haley and Josh are Rockstars and bring amazing energy to Team classes, especially Alpha! Most of their personal trainers are very professional and likable. I do wish their prices were more upfront and that the sales staff had access to what each trainer costs.Sales staff is great, a big fan of Richie and Ben. I actually missed out on a good deal cause I didnt listen to Richie and I wish I would have. They wont steer you wrong.Their life spa, Britta, does a great job with my hair and the prices are reasonable. As a woman with short hair, Im very picky about who cuts my hair. My no-chip manicures have lasted 2 weeks and I have a dirty manual job.Proactive Care Clinic, They have the worst hours if you have a full time job, their front desk was consistently difficult to get a hold of, and honestly a bit rude. I have no desire to use their products ever again in the future. But I dont need them to workout so they have no affect on my daily experience.

I have been a gym/pool rat most of my life. Never thought I would like one of these big, high-end places, but I have really liked it here for 5 years now. The facilities and equipment are excellent. The indoor pools are unmatched. The place and equipment is clean and well maintained, locker rooms are really nice, staff are professional, friendly, and helpful. Hours are great. Parking lots are big and safe. It costs more, and I drive a little further to get here than other gyms, but its worth it. I use the core/stretching area, weights, and indoor pool, and I can go in non-peak hours. I personally chose not to use the gym floor during COVID, but I doubt that would be different anywhere else. There are lots of super-fit folks here, which can be an inspiration or intimidation.No place is perfect. The staring-at-your-phone problem is common everywhere. Weight circuit training beyond 2 stations is not possible here-even slow times. I am surprised by how little they do to enforce their own rules - no signs, no floor monitor (all the floor employees are trainers). But the members there are a decent crowd, so issues are small. Disclaimer: I do not use kids academy, tennis, outdoor pools, spa, classes or peak times.

An amazing gym! Unlike the golds gym in the area, that only wants roided out loners, lifetime is a family friendly gym with the most amazing amenities you can’t but help to feel spoiled being a member!

Superbly equipped, professionally staffed, and the absolute high bar example for any other gym/club. Its an extremely well designed facility with purpose-built areas for every discipline of fitness. Staff is always attending to something, and as a result the facility is almost always spotless, though maybe after rush hour the locker room gets a little messy. The Life Time template is laid over most of the classes, and those with extra-loud tunes and flashing lights might not be my style but seem to be popular. The yoga classes, with the exception of one or two instructors, may as well be taught by a slice of Wonder Bread. All in all, its a great resource that offers more than you can think of-- spa, cafe, classes, weights, exercise equipment, huge pools indoor and out-- its all here.

Good place to go but their used to be a lot of “code browns” at the pool

There are reasonable prices for a gym trainer and there are just retarded prices. Turns out $150 an hour is reasonable? Yes there are 30 min sessions, but at 75$. A little much, no?When same type of professionals and even better offer hour sessions for $75. So what makes you so golden charging other people that dont know better and taking advantage of them?Heard these prices from from my girlfriend just right now that almost made me do back flips in my seat. Unbelievable.

State of the Art lifestyle and fitness center. We visited for a clay court tennis tournament. I have never been more impressed with a health club. No stone unturned. Service everywhere. Immaculate. Perfect tennis courts and club facilities. Full amenity cafe with light menu dining. Indoor pool to die for. Sauna. Spa. Every piece of gym equipment imaginable and the space to boot. Yes it is on the expensive side, but if fitness and the attendant lifestyle is your thing it is a value. Roseville is very lucky.

Expensive, very restrictive policies. Dont do this, dont go there, get out of there so on... Looks nice though

This is the best gym Ive ever been to. All other gyms pale in comparison. Always clean. Equipment is repaired VERY quickly. Awesome staff. Cant picture myself exercising anywhere else!

Love my gym!

Ive been applying for multiple positions at this location. Im a USMC veteran theres no way I should have this much difficulty finding work at a gym. I have plenty of experience and Im extremely punctual. Ive walked in over 15 times trying to speak with a hiring manager/ director but the front desk staff never allows me to. Ive also got triplets, I have mouths to feed. I need to speak with someone who going to address this issue head on.

Love the gym. amazing features. the gym is definitely a 10/10. but the service at the cafe is incredibly slow. there will be multiple workers standing standing around not doing anhtbknt while we wait for something as simple as a smoothie. would highly recommend the gym, but the cafe is extremely slow

Disappointed. Absolutely world class facilities, equipment and staff - I can attest to that. Hue turn off - rules and regulations in particular in regards to kids. We paid 230$ for a family of two and a 2 yo baby. One would think that this would be very accommodating for the kids and they are not. Our Kid was not allowed in the spa, sauna, steam room. We were not allowed to use the KIDDY pool after 2000, which is the time when we usually came. We’re not allowed to be in the outside pool until March. Why can’t we be allowed to be the parents and guardians of our child? I’m not going to rely on a life guard anyways so why can’t I enjoy the facility fully? This was a huge turn off for us. As our baby got constantly cold and uncomfortable. We had to take long walks back into showers and back, which added to the issue. Will not be coming back. Huge waste of money and time for us.

Worst spa & worst managers! It could be much better with experienced, respectful managers who wouldn’t hang up on you! Feel sorry for unprofessional managers who work in spa department! I’ll go with Villa spa for sure!

DO NOT WASTE YOUR MONEY AND DEAL WITH STAFF MEMBERS WHO ARE WORKING THERE.Villasport is way much better!!!

Awesome facility, and the staff is supper friendly & helpful. I played in a USTA Clay tennis tournament and e everything was perfect, and the courts were a little wet, it were awesome to play on. I had a great time. I would recommend to all my family and friends to go here...

Life Time Fitness is a spectacular facility and my Member Engagement Advisor Dawn Crouse was so helpful in explaining all the terms and rates available. I ended up signing up for a Diamond Family plan and I love love love it ! This facility is literally the best in the entire area and is hands down probably the most luxurious and classy I have ever seen. Unlike a sweaty and dirty gym this place is like a country club and the cafe is so delicious and convenient after or even before a workout. I think my Member Engagement Advisor did a good job in telling me this place would literally change my life because it has. Thank you Dawn and Life Time Fitness/Athletic.

I have started and stopped this gym so many times, but I always came back because it was my favorite. Until now! Our family will NEVER come back here again. My husband hates the feeling of the hard sale that everyone does here. I hate the fact that they owe me money and that they will not give me my money back. I asked for my money back for something I was misinformed about and when I was given the right info I told them that I couldnt do that and that I wanted my money back. I was told by five different people that they were looking into it and that they were working on it. Finally I canceled my membership because of it and demanded my money back. I received a phone call so many days later telling me that I wasnt getting my money back. Horrible management.

If youre looking for something more than just a gym then youve found the right place. This has the touch and feel of being a luxury resort. Having spa services, kid sitting, even drinks being served to you poolside, you can get away and just relax. Although it may be a little pricey for a membership, but you get what you pay for. I give this a 4/5 stars for for the cost of monthly membership, not including signup fees.

I love the atmosphere at the gym. Everyone is there to workout and not talk on phone like other gyms. I definitely recommend!

Not a great experience but Ill give a Pro and Con list to be fair.Pros: plenty of aerobic equipment, I hear good classes (although I did not personally do them), indoor pool a plus, in general dressing room/sauna facilities cleanCons: Showers often dirty, weight machines often unavailable, members dont clean machines and wipes often out. I was given a few appointments with a personal trainer on initiation which was a total waste of time. After the first visit I didnt even use the others. She didnt know how to work the machines and what the modes did. Showed me a few weight machines which I already knew how to use. Tried to calculate my percent fat and water and then couldnt recall what the abbreviations meant and when I had to explain it to her she interpreted them completely wrong (I actually have a background in this so I let it ride). I just decided to not use the service again even though it was free since it was a waste of time.My biggest problem and the one that was the last straw and caused me to write this review (which is the first time I have ever bothered writing a review) is THEY SCAM FOR MONEY:-We were told when we joined that our caregiver could bring the kids to the various classes they have through childrens services. We would need to bring in paperwork (a lot of it!) and present together with caregiver and both parents to verify information. It costs extra to add the kids but we thought it would be worthwhile since we work a lot. When we finally got this all managed and showed up we were told that that was not true so we not only wasted our time but also money as we would not have added them to the account. We got over it and didnt complain.- We got free lessons for swim but they wanted to put our kids with children who couldnt swim 2 yards (both kids are on swim team and do full laps regularly). They would have to graduate to the next levels. Ok, but after a trial of a class it was clear this was something to hook you because they didnt even go over the kick they wanted him to master (a breast stroke kick on his back as was explained to me) and had not been covered per my friend who had been in the class for months. This clearly was just a way to rope you into months of paying. We again didnt complain and just decided not to use the service or free classes (despite them continually calling asking if we wanted them to sign our kids up for their free lessons and me continually telling them no)- Every time you want to make a change to your account there is a fee. This is not a complaint but something you should know- The icing on the cake was WHEN I WENT TO CANCEL: You have to go in person and when I did I was charged a fee (no biggie), 30 day wait period so one more month charged at full price (no biggie). Then I was asked if I wanted to put account on hold. It was only 20 dollars and if I changed my mind I could come back. OK, seemed reasonable. My initiation fee was basically 10 dollars at the new year but might save me some hassle later. Would last for 9 months. They would email me when time was nearly up. I noticed 3 months later a recurring fee for 20 dollars. I called and explained what I thought it was, staff said that was weird, went into account and said, oh, yeah, thats the recurring fee for holding. I was told I had to come in to make the change. I did and asked to speak to the manager as this was not what I agreed to. He stated he had no power to refund anything and it would be another 30 days (and 20 dollars for which he again could not waive fee) for cancellation to take effect. I could email the director but they pretty much never refunded anything. I wont get into other snippy comments he made as that is really not the point. I just caution others to watch your statements and to be weary of what you are told.I will definitely not be going back and caution others to be careful and dont take what you are told to mean anything. They wont stand by it later.

Amazing place. Seems more like a mall with the salon, spa, café, kid activities,pools, work out facilities and birthday parties. Went to one of the bed kid birthdays and we all had a great time. Would love to throw my a kids party here!

Worst experience ever. Do not trust their business. Went to cancel service and was deceived by their assurance that it was. Then 6 months later they send non stip harrassment emails and calls to pay for something i did not use. And to add to the fact that i called and went in person to make sure the membership is canceled. They still continue...

I love it) fitness & tea))

This is for the Spa in the Roseville location.Made an appointment for an express manicureAt 3:15pm got stuck in traffic, so I call and let them know I’m running 5 to 10 minutes late.They tell me it’s okay however they are going to take that time out of my service. My nails look real bad so I agree to that.When I get there 5 minutes late. They tell me nope I have a client coming in in 10 minutes so we can’t help you.

Unfortunately theres no option of no star thats why I have to give one. Dont take me wrong, the facility is clean and nice. The front desk people are super friendly. This is all about training management. As a business owner myself I dont know base on what skills they hire and put someone in charge when she doesnt have any management skills. When you call, she is never there and goes to her voicemail which says: I will get back to you in 24 hours dont waste your time waiting, she wont bother to call back. As I said if you like somewhere clean to exercise and only use the equipment its dood place.But dont fall for their trainers. The only thing they care about is how to sell things to you and charge your card with no permission and when it comes to issues and concerns no one will get back to you.

I had a horrible experience at this facility. The person that sold me the membership talked poorly about her coworkers and then refused to help me when I wanted to cancel my membership. As far as our interactions had went we were just fine. She was completely unprofessional and I treated her with nothing but respect the entire time I was there.

Great gym in area with lots of work out classes in different levels.