Dealing with everyone at Cool Breeze, from the office to the installers on site, was a pleasure. They patiently explained all the options for the needs of my home, were able to schedule the install rapidly once I was ready to move forward, showed up on time, and did an exceptional job. The crew was unfailingly polite and explained the work they performed and the operation of the new systems in a way that was easy to understand. I would definitely recommend!
I used Cool Breeze on 2 occasions:- Rene repaired my AC on 9/13 - thank you Mary for fitting in my repair request! - and was able to quickly fix it; I didnt have to suffer for too long in the oppressive humid heat- Matt installed new kitchen faucet on 9/17, working against corroded old contraption, and also fixed drain leak; my kitchen sink got a brand new look and feel.Thank you Coll Breeze for your highly professional service.
UPDATE! I cannot share enough about Cool Breeze. Daniel came out today to look at my AC it was blowing warm air. My brother was there to greet him and was totally pleased with the professionalism and knowledge that Daniel had. Thank you so much! We got air!
Our AC unit stopped working late Friday evening and Cool Breeze picked up their phone at 10:30 pm and helped us schedule service for the very next day. The tech showed up on time, was friendly, and walked us through the repair as he fixed our unit. The final repair price was reasonable and we are very happy with the service Cool Breeze provided. Weve used them in the past to replace our furnace and we will definitely use them again.
Our heat pump gave up the ghost on a very hot Sunday morning; a technician was at our house that afternoon. He diagnosed the problem, but did not have the part available. The part was obtained and installed Monday afternoon. Excellent service all around!
Excellent and prompt service. Quick diagnosis and repair in less than 20min.The tech was also able to review a minor flooding issue we are experiencing as a result of a poor AC installation and our foundation and immediately called HQ to have them schedule a manager to come out to scope and quote.We are quite pleased with Cool Breeze and have been impressed by their service for our DC home and now our MD home. They have our full endorsement!
Chris at Cool Breeze came to fix our systems after two of them stopped working on the same night. We had another company come out first(Sila) and wanted us to replace both systems for $25,000 next week. Chris replaced the burnt out capacitors($125 each) and both systems are back to normal same day. Cant thank Chris and Cool Breeze enough, and more than happy to share our wonderful experience with them.
Upfront with pricing. Technician was on time and wearing PPEs. Service was good, with the thermostat working fine.
Cool Breeze removed my worn-out, 30 year old heat pump and installed a complete new system. It was a big job compared to most, but they finished it the same day. The installation crew was very courteous and cleaned-up after themselves. The system is working nicely, and I like having A/C again through these heat waves. I would recommend them and will use them in the future if need be.Thanks guys and gals, I appreciate good work!Martin
I was super happy with the service from Cool Breeze. They were easy to reach and scheduled a next-day service call for my AC, which wasn’t cooling. Their technician called and arranged to come ahead of schedule, diagnosed the problem quickly, explained the needed repair, and fixed things on-the-spot. Great service at a fair price. I’ll be a repeat customer!
Ive used this business a handful of times while Ive owned my home. I was having a heating issue that they were unable to resolve after a few visits. I decided to live with the extra noise my boiler was making instead of continuing to pay for service calls in which the issue remained unresolved. Then a few years later, the noise became more constant and unbearable so I called again. This time they were able to identify the problem, which was an easy fix - replacing my Nest with a non-smart thermostat! However, when the service person gave me the total at the end of the appointment, it seemed rather high so I asked for an itemized bill to see what I was being charged for. The service person said hed have the office email it to me. So I wasnt able to see the bill before paying. It took awhile for the office to email me the itemized bill in which it said there was a charge for a repair. To my understanding, there wasnt a repair actually completed and when I further inquired, they said that it wasnt a repair but the charge was for installing my thermostat. I supplied the thermostat and I was never informed they would be charging to install it, especially after I told the service person Im capable of installing it myself but it would just take me some time and I wouldnt be able to do it immediately. When I explained this to the company, I was told that they always discuss prices of their services prior to completing the service so there is no issue when it comes to payment. This wasnt the case in my situation. I dont think Ill use this company again given what I perceive as shady behaviors - not showing me what I was paying for before expecting payment, taking weeks to provide the itemized bill, billing me for a repair when there was no repair, not communicating the price of their work before doing it, and not offering to rectify the issue and instead saying that isnt their practice. If you end up using them, make sure you continually ask what the price is going to be for their work throughout the appointment and dont allow them to do work that costs more than initially agreed upon until they have your approval. Otherwise, you may be stuck with a large bill that you dont even get to review before payment!
Cool Breeze is absolutely GREAT! I used them in early June 2021 after a friend referred me to them. They saved me thousands of dollars on a furnace replacement that had been recommended by another company. The tech, Alan, also gave me good advice on on-going maintenance. I will definitely use them again.
Cool Breeze was great! I called and they were able to get a service technician to my house the same day. The tech was very informative and helpful. He was able to address the issue onsite and walked me through what was going on. I would highly recommend this company for any HVAC issues.
Easy to reach, quick to come out, upfront pricing, on-time, thorough, and reasonably-priced service. Contractor was courteous, helpful, reasonable, respectful, honest, and gave me options for the best and most affordable fixes. Im really happy with the service I got - I will absolutely be using them again.
I have worked with Cool Breeze for 15 years and find them professional and very competent. I always feel like they do a great job at a reasonable cost.
The company was extremely responsive to my needs and my Tech Alan or Alex, cant remember his name, was awesome. My air-condition stopped working in June when the temp was beginning to spike. I called Cool Breeze they came in a reasonable amount of time and immediately got the unit working. The cost was less than expected. My tech Alen/Alex was polite effective and knowledgeable. Great company and Im now a life customer.
Im an engineer and particular. Cool Breeze went above and beyond with my install. They provided a new condensate pump, had the transition duct work fabricated at a shop same day, put vibration pads under condenser, flushed the lines and wrapped the line insulation outside in a protective jacket. Their people were very experienced and didnt mind me hovering and asking questions. You can also call and talk to the owner directly.
New water heater installed today. Don and Matt were polite, thorough, and professional. Price was reasonable. Recommended!
I have used Cool Breeze for 15 years for all my HVAC needs. Most recently, Brandon came out to service my heating and a/c as I preparing my house for sale. Brandon recommended repairing items that would have come up in a home inspection. Brandon had timely arrival and was very professional. One of the items needed a part to be ordered. The office staff was very cooperative to call and schedule the follow up visit at a time I could work around my schedule. I will continue to use Ron and the team in my next home for sure!
I would not recommend to anyone. The company charged $80 for diagnostics and another $150 for very simple cleaning - $230 later the AC is still not fixed. When we called to follow up the person had a very bad attitude and randomly guessed we most likely had more than one issue and they would charge more to come out again (???). We paid $230 and AC is still broken. Horrible service. Do not recommend. Not sure why this company is still in business with such bad service. One star - Would give zero star if I could.
The repair person was very pleasant, professional and efficient.
Thank you Cool Breeze for an amazing experience! I am writing this review on behalf of my mother-in-law Gloria Childs who recently used your service for installation of a new AC system. The process was smooth and the care the Cool Breeze staff took in executing the job was exceptional. The job was done quickly and efficiently and every step was explained in detail. The price was unbeatable, too! I personally used Cool Breeze last summer when my AC suddenly stopped working on a 90 plus degree day when I was roughly 8 months pregnant! I happily referred my mother-in-law who needed to replace her nearly 30 year old AC system. We all are grateful her 100+ year old rowhouse is cool again! I highly recommend Cool Breeze for any repair or installation needs. Thank you again on behalf of the Childs family!!!
They came out the next days—quicker than anyone else! With no AC—I was super happy. He told me exactly what was wrong and fixed it immediately. Very nice very professional.
Our go-to for HVAC. Fast, friendly, quality service at a reasonable price.
I really love this company, I have recommended them to everyone who has asked in my neighborhood. Several years ago, they fixed a chronic problem with my central air conditioning unit that had persisted since it was installed (and that the installing company seemed unable to diagnose or fix). Since then, my unit has worked flawlessly. Highly, highly recommend them!
Erik was great. Very personable, honest, professional and knowledgeable. Couldnt have asked for a better experience; and my AC Works... just in time for summer. Thanks Erik!
The team from Cool Breeze replaced a hot water heater with no inconvenience to us. They were quick, professional, clean and explained the process to us in layman terms. Thank you Cool breeze for the Hot water
The tech was amazing and the service was efficient. I was really impressed with the customer service. Thank you.
The guys were very professional and provided excellent service. The job was done efficiently and all things are working perfectly. Highly recommend.
Ronan and his team are consistently on time, as scheduled. They are efficient and clean up their workspace. I trust their judgement about how they tackle issues in my home - which is more than 120 years old and needs frequent upkeep!
Chris was very knowledgeable, thorough, explained his findings and sent a report afterwards summarizing everything he did and found.
I was able to get a next day appointment for a toilet leak (wax seal). They were friendly, efficient, and neat. I would definitely use them again.
Great service from the beginning to the end. I called this company on a Sunday morning (no hit water) and they were able to fit me in the same day with an estimate over the phone of what my charges would be. Paul arrived right at his scheduled time with the necessary parts to complete the job. He was friendly and courteous and the next time we need service I would request him. Super honest and was very happy with the completed job and will make sure to tell my friends and family to use them with no hesitation. If I could give more then 5 stars I would!! Thanks so much for all of your help!!
HVAC Technician was professional and knowledgeable about my home system. I received excellent maintenance service. C
The technician was very polite and willing to teach how things work and approaches to maintenance. Reasonable prices and excellent service!
Ive used many HVAC services at my properties and CoolBreeze is the best. Every aspect from customer service to technical proficiency is excellent. Im3glad I found them.
These guys are great. We recently bought a house that had an older Unico high-velocity HVAC system that was struggling to keep our house cool once it got above 90. We had another company come out who thought the system was on its last legs. Called Cool Breeze and they sent out Chris, who is very experienced with Unico / SpacePak systems and he promptly diagnosed the problem and got everything running perfectly. It’s been a dream having a 70 degree house when it’s 90+ outside. We’ll still have to replace the system at some point in the future, but Cool Breeze saved us $10,000+ for the time being when they could have been like other companies and told us to just replace the system. Highly recommend.
Cool Breeze detected a humidifier failure in my HVAC and installed a new one. The detection was right on the money as I knew the humidifier was pretty old. The installation of the new humidifier was done very professionally and exactly. And the Cool Breeze installer explained it all along the way and was quite friendly. Highly recommended.
Ronen and his assistant were friendly, professional and experienced with a replacement water heater project They also were mindful and respectful to not scuff floors or damage my house as often things like that happens during any given work project or appliance repair. As an area of improvement, I wanted to get more advice/insights about whether or not my house was suitable for tankless water heater options but did not get much an analysis/comparison to help make an informed decision, leading me to go the route of just replacing with a traditional tank model. The new model seems top notch and hope it will last its full lifetime which my original to the house did not but at the same time continue to wonder what if about going the tankless route.
I highly recommend this company. Chris came out and installed a brand new humidifier. He arrived right on time and I am very happy with the new humidifier. I will be using Cool Breeze for all of my plumbing, heating and AC needs.
We were totally satisfied with our service. The technician arrived when expected, as the office kept us informed of the status of his arrival. The technician (Rene) was thorough in his analysis of both units and his recommendations will prevent premature damage to the unit. Coolbreeze is a customer oriented company that stands behind their work. I would recommend them highly. Not to hard on the pocket either.
Professional and personable staff, routine maintenance performed by same person, therefore knowledgeable about system history, quirks, etc.
My gas furnace was not working properly, Cool Breeze sent out a knowledgeable, courteous, and friendly technician who quickly performed maintenance and made the repairs while explaining to me every step. Another good thing, the appointment was between 8:00 and 10:00 in the morning, I got a call giving me about 20 minutes heads up before he arrived, which was much appreciated.
Very happy to have a great experience!The staff from Cool Breeze are very professional and efficient, they have a great communication to arrange all the service and promptly replay our request. Especially in the urgent circumstance of my water heater had broken. We are really satisfied with your service and appreciated all your work to replace the water heater. We will recommend your service to family and friends.Thank you!
Chris was awesome! Came on time, did a thorough job, gave us a full report for inspector, and charged us a very reasonable Angie’s price👍✅
Cool Breeze has been very good to us and more than fairly priced. I got three estimates to replace our HVAC and there’s was the overall best deal.I was relieved because they were the responsive of the companies I’ve used and now they come twice a year for maintenance at my request.Today I called with a problem and they were here within a few hours! Very impressed with the company and satisfied.
Guys are extremely friendly. During estimate, the estimator took only 2 mins, compared to other estimators from other company, who took more than 30 mins. This gives me an impression that they are committed to make whatever needed for replacing the HVAC system. On the day of installation, the crew reported on time and professionally did their work. I will recommend cool bridge to others.
The Cool Breeze team is a very professional group with a deep expertise in the area. They teach you everything you need to know during the maintenance visit. Fair price, clear and honest explanation, helpful tips for the equipments. Highly recommeded.
Had a very positive experience with Cool Breeze this morning. I put in a Nest over the summer and it worked fine for AC but when the time came to flip over to heat, the air was not blowing warm. The technician was very capable and systematic in his approach and he explained what he was doing and various aspects of how the HVAC systems work. Will definitely use the same firm in the future.
I had my water heater replaced. they were on time and very polite and easy to work with. We did end up having a unexpected issue with some of the pipes that they had to go and fix which added on a few hours and upped the cost a little bit but it was reasonable and they did a great job. Very professional and friendly, did not give us any problems.
Had a clogged AC drain line, they showed up on time, fixed it promptly, clearly explained to me what was causing the issue and what they were doing to fix it, and gave me advice on some preventative maintenance I can do to help avoid the same issue in the future. Very good experience.
Our AC stopped working in the middle of the summer, thank God we had another place to stay. After making calls to several AC companies in Montgomery county we made the decision to go with Cool Breeze. Ron was very professional on the phone and gave us the trust and professionalism to go with his company. We are very satisfied we did, to add to the bonus he was very reasonable in his price model
After obtaining several estimates for a new water heater, Cool Breeze Plumbing was the best value. While evaluating the water heaters status, they noticed the water feed was missing a pressure regulator and check value for the home sprinkler system. Their estimate was very competitive, and the installation professional.
Wonderful job and tremendous care. I had good fortune with Cool Breeze technicians for my Bryant air handler and compressor service, as well as, a low-boy electric water heater replacement. I tell you, at first I thought they were expensive, but you get what you pay for and its only expensive if you have to do something twice. Both Chris (HVAC) and Raanan (Master Plumber) were great. They inspect, assess and get right to the task, expertly taking care of whatever is necessary. Everything is working well and Im very pleased with the end result.
My fridge was not freezing. Nash came in as planned, did a quick check, identified the issue, went to his car and returned with the parts. Buuum! All was set. He gave me vital tips on my appliances in general. Cool Breeze is honestly a VERY COOL COMPANY.
I need a difficult repair that most companies wont do. Cool breeze comes to the rescue. The representative gave me a reasonable estimate and plan of action. Looking forward to the repair. Ive used this company in the past and very happy with their service and prices.
Rene was friendly and very thorough. He found and fixed issues a previous checkup by a different company had missed. He also took the time to show me what he was doing so I understand my own system better. Would absolutely recommend.
Cool Breeze came out to clean and service our Gas Fireplace. We hadn’t used the fireplace for some years, and it was in bad shape. Chris came on time, was courteous, friendly, professional and he did a thorough clean. Happy customer.
CoolBreeze is the best! They have great communication leading up to your appointment, they are on time, and have very reasonable rates. The office staff are all very friendly. I’ve been using them for the last 3-4 years after having tried numerous other DC area businesses. I was pleasantly surprised when the work completed today cost less than what I was previously quoted. That’s the time of honesty I appreciate in a business! Highly recommend!!!
Excellent technician who went above just fixing my furnace issue, he taught me a lot about how it works and how to maintain
Cool Breeze responded with same day arrival and servicing. Renee was especially conscientious, thorough and made an extra effort to repair same day. I did not feel overcharged. Terrific value overall. Highly recommend!
The staff at Cool Breeze are fantastic. They are knowledgeable and have great customer service. When it came to letting me know what was happening and why, they over delivered in the best way possible. Straight forward with great customer service, they were able to fix my ac issues fast and at a decent price.
Cool Breeze replaced my air conditioner at a very reasonable price. They were courteous, responsive and rechecked the system when I called. They also provided a good warranty.
Very helpful and solved my problem quickly in one visit. The tech that actually did the work was polite, informative, and friendly with my family and pets. He kept his mask on the whole time and was COVID conscious throughout.
They were fast and helpful.
Cool Breeze owner and technicians are all knowledgable and they do very good work. They answer all my questions so Im comfortable with the work performed. Competitive pricing as well.
Great service even during the holiday break. We were given updates for technician’s arrival time by both the office and the technician. Fast diagnostics and repair with reasonable pricing. Thank you very much! We will keep your number for future services.
They work on both of my properties and are of sound quality. I recommend them to everybody. Cool Breeze has been with me for a few years and I wish that I found them much earlier.
Weve used them a few times now as our short-term rental company often needs to oversee and manage home repairs, and they were extremely responsive and friendly. Recently we called them to get a second opinion and they saved our owner almost $3000 ! We will definitely be using them more frequently in the future.
Ron was an absolute professional in providing me the best advice in determining which AC system to purchase for my home. I really appreciate his easy, honest, and open communication style during the whole decision making process, as well as during the installation process together with his work associate Ronan! You guys are the best...HIGHLY RECOMMENDED!
They are great with being on time and friendly staff and service. Would recommend them to family and friends.
Cclled them today and they responded at the time given and provided excellent service
Chris is great, he always explains whats going on to me and is super nice. Daniella in the office is responsive and on top of it! Ive been using them for a few years now and am really happy with their service.
Our former climate system contractor sent a salesman when we needed a furnace that gave us a hard sell. We resisted, did our research, found our desired brand which led us to Cool Breez. We got a great furnace for a fraction of the cost and now have a new vendor. When our AC went out in late July they were able to get here and fix it that day for a very reasonable fee. Furnace and AC costs money (and if it’s too cheap, that’s a negative clue as well), but use Cool Breez and get value AND quality for your money,
Cool Breeze replaced a water-source heat pump in my condo and did an outstanding job. The quote was competitive, they answered all my questions, and the installation team was a pleasure to work with. Thank you!
We have usedCool Breeze for years -- since Ron was working out of his home. But today we called this morning -- and we had a technician appear on time at 2:55 for a 3:00 appointment! And the only reason I mention this surprisingly is because I am sure there are so many people with air conditioning issues in this incredible heat -- that I fully expected that they would not make it on the same day I called! Chris showed up, found the problem (air coming through but it was not very cool), fixed the problem, cleaned the coils and voila -- back to normal! We have referred them many times over the years for replacement of friends systems -- and we have never been disappointed. Thank you, again, Ron, for your unbelievable support and response to our needs! The Kennedys
I didnt use them.. because they told me I did not need a new system, and they told me why. (The temperature difference was due to existing ductwork.) Another company told me I needed a new system to the tune of $7500. I am very thankful for their honesty, and when it does come time to get a new system I will definitely be calling!
Chris was awesome. He was able to repair my gas furnace reasonably.
I’ve called Cool Breeze for both plumbing and HVaC service. They are professional, responsive and on time. I appreciate that I can always get a call back and answers to questions. My experience with their plumbing services have been excellent.
Chris was very professional and courteous. He did a very thorough job. And Bonus, he was nice to my dogs!
We had water leak from the pipe on top of the hot water heater at night. I called in the morning when Cool Breeze opened. The expert from Cool Breeze came very quick in the morning looking at it and identified the issue, gave estimates and told us he would be back in the afternoon to fix it. He came on time as promised and fixed it, with a very fair price. Excellent service! We sure will use Cool Breeze again.
Are use cool breeze for many years when I lived in Silver Spring. A few years ago I moved to Columbia and started getting my unit serviced by a different company. Turned out that company could not keep a scheduled appointment and they gave me bad advice on several occasions. Since then I have returned to cool breeze and I’ve been very satisfied. The technician who came out this time did a great job and was very helpful. He even spotted some things from my previous company that were incorrect and needed to be fixed. The issues he spotted could’ve caused a major disaster and flood in my basement, so I’m glad he caught it and took the time to explain it to me. Great service. Glad to be back.
I totally recommend Cool Breeze! I have an older HVAC system that was having problems, both of my condensers stopped working. Ive been worried I may need to replace the two condensers, however Alex at Cool Breeze assured me that he could fix them with a few new parts. Since the brand is no longer available, he had to order and retrofit but they are now working great! The cost was super reasonable and the customer service at the company was great. They scheduled me quickly and stayed in touch coordinating my 2nd appointment. Thanks Cool Breeze!!
Very efficient and courteous. Came on a Sunday with no extra charge.
I called Cool Breeze to inspect my HVAC system, one of their technicians came out and said the system had to be replaced. He quoted me a price slightly on the higher side but still within reason. The technician did not give me any paperwork with details about the unit so I called their office for more information, as this is an expensive purchase and I want to do my research. They repeatedly dismissed my questions about the unit, never returned my calls and were rude about it. Luckily I ended up finding somebody else to do the exact same job for $800 less.
Great service. Team installed new system 1 year ago. Had a power surge this July 4th weekend, AC went down. Ron (owner) was out at the house the next day (Sunday) to inspect. Ron and Alex expidited warranty replacement part with manufacturer (Bryant) on Monday, and worked late to get the system up and running. Great service, highly skilled techs. Office staff always pleasant and helpful.
I’ve relied on Cool Breeze for years. Reliable, courteous and considerate at all times
Really good team- gave a reasonable price, called ahead when they were running a bit behind, kept me updated on status of the big job, and seemed to be responsible.
I’ve been a customer of Cool Breeze for about 3 years. They are prompt and professional. Plus, they specialize in Bryant HVAC systems which I have.
Cool Breeze has incredible and honest service technicians and great office staff I will only use them now that i found them!
The gentleman was very polite and honest about everything ...Would definitely use them again.
Great service by a very professional:knowledgeable team.
They helped replace my water heater and accommodated my urgent request. Thanks cool breeze.
These guys are the best! Fast response, honest answers!! Very reliable!
I contacted Pure Breeze for my carpet in my apartment. I wanted to get it cleaned before I moved out of my unit. They said they could get any stains out including something that has been stuck in my carpets for over a year. I have a toddler and she digs crayon and food and spilled my coffee into the carpet. I tried to cleaned this myself and I just couldnt.So I talked to the owner, Ron and he said he will be able to help me out.The appointment arrival time was at 9 and the technician came by 9:05. Honestly that already put me in a good mood because some cleaning services I have used before are always so late and ruins my plans for the day.He got started cleaning. Took about an hour and half. The carpets looked brand new. Im very happy with the service.Ill definitely consider using this service again. Thanks!
Prompt, professional and detail inspection and maintenance. Parts readily available.
I own a business in Rockville and had a leaking tankless water heater. Found Cool Breeze online and called them they sent someone out within 30 minutes and was able to solve my problem right away. He was very knowledgable about the tankless heaters we have and I was very happy with the service.
This team delivers high quality work and they are professional and trustworthy. From step one making a plan backed by profound expertise, scheduling the work, performing the job in a timely manner, to a clean and tiny finish, no details was left undone. Highly recommend this company.
Rene was very knowledgeable and went over everything with me when he was finished the job. I would use this company again.
Ive used Cool Breeze several times on my (unquestionably ancient) heating/cooling system. They have efficient and knowledgeable technicians and office staff and Ive never felt I was being taken advantage of. In the most recent battle with my system, I had the pleasure of meeting one of the owners, Ron. He was funny, thorough and more than fair. He quickly diagnosed and resolved the issues, answered all of my questions, and took care in making sure everything was working as it should before leaving. I think its safe to say Id recommend them!