Diana have an excellent customer service.
He answered all my questions and concerns.
I have been with American Family for eons. My husband and I had all of our insurance needs met by American...car insurance, home owners, and life. My husband recently passed away and the life insurance checks arrived in a very timely manner, and that is so important when everything is confusing and you dont know which end is up. Then I had some problems with a car I leased and every single solitary time I called American with YET another question, the women who work there and answer the phones were 100% friendly and they even remembered me.More than friendly, they were kind. It was great, I truly believe they know my history and story and want to help me. Being a newly single person I feel like they are a resource for me to keep things on track. Thank Goodness for American Family, and thank you guys, youre the best.
Friendly & helpful
After 30 plus years with another company, I decided to shop for a new insurance provider. After visiting several other offices I came here and immediately felt at home. Tami was friendly, knowledgeable and professional. I feel I made the right choice switching my auto and house insurance to American Family.
The staff here was extremely helpful and responded to my insurance quote needs almost immediately. I never felt pressured to purchase something I did not need, and they even helped me completely understand what they were offering. Would recommend 1000%!
Great insurance agency with an awesome group of staff! I definitely recommend them for all of your insurance needs, you won’t be disappointed! 5 star top-notch service.
My son had a pretty scary car accident this year. He was rear ended while at a stop light. As his mom, I made a lot of the moves where insurance was involved. From the beginning of the process, everything was smooth sailing. American Family made the things as easy as they could be. There was never a time when I didnt know exactly what was going on. Everyone was in tune from the adjuster to Tami the representative for our claim. I had her direct information so that I didnt have to explain my whole story everytime I called. The situation is now resolved and I am so happy that we are insured by American, a company that really cares.
Had a wonderful experience @AmericanFamilyInsurance! I was immediately greeted by Mr. Lang and the other associates. Tami Ignjatic assisted me with finding the perfect coverage for my needs. She even went above and beyond to get all the details just right for my needs! Thank you all for your excellent customer service!
Karen was a great help to me on securing affordable home owners insurance. She was also a pleasure to talk with. If you have any insurance needs be sure to give her a call. Thanks again for all of your help.
My agent offered protection that I didn’t know was offered giving me more peace of mind while enjoying my investments.
Great service always and a friendly office team. Roadside assistance helped me get my car towed from Wisconsin!!!
Excellent Agent and staff. Very knowledgeable and trustworthy.
This is a great Insurance agency. Very knowledgeable and honest.
Always pleasant, always understanding, always prompt.
Penny is awesome