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Brian Boyer - State Farm Insurance Agent
5192 Harrison Ave, Rockford, IL 61108, United States
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Brian Boyer - State Farm Insurance Agent

Comments
Li
Review №1

Love this place, always greeted with a smile; professional, informed staff always know how to help me out. Free wifi and a great coffee bar too!

Er
Review №2

Had a flat tire today and used the State Farm app to request assistance! Very easy to request. Got service and support very quickly! Shortly after getting my car fixed, Staff from Bryan Boyer Group reached out to make sure everything was all set!Happy I have my Car Insurance through Brian Boyer Group!

Ma
Review №3

Always there for you when you need them, capable, friendly, bilingüe.

Ev
Review №4

We had a total loss car accident at 8:30 a.m. and by 3:30 pm that day, the bank loan had been paid back, processes established for incoming medical bills, and a check for the remaining value of the vehicle was underway! The staff at Brian Boyers office are helpful, cheerful, patient, and thoughtful. Very highly recommend this agency!

Mi
Review №5

Best insurance around! Friendly, competent staff. Tell Cheryl I sent you and you want free candy! Dont forget to ask about the health savings account that roll over and are better than most of the ones our employers offer.

Da
Review №6

I am so impressed with the high level of customer service provided by the entire team at the Brian Boyer Group! Every time I have needed to call the office they are friendly, responsive and get me the answers I am looking for. A few months ago, my car was hit by another driver just hours before I was leaving to go out of the country for a trip. I immediately contacted Paul Happach who helped guide me in the process of contacting the 3rd party as well as coordinate my repairs with the auto body group, even though I didnt need to file a State Farm claim. He made sure there was smooth communication between all parties while I was gone so I didnt have to stress about it. I am very thankful to have an insurance agency that cares and works to make the process easy.I highly recommend this group to anyone looking for insurance!

Ch
Review №7

Very awesome customer service and very nice people. This company gives back and is always there. Low rates and no hassle!

Ed
Review №8

Before switching to State Farm I had one of those cheap insurance company that guaranteed low rates and start immediately type deal, they wouldn’t cover my one ton diesel pick up and their coverage wasn’t that great and plus it was a hassle to get a live person on the phone. I received a flyer in the mail and checked out State Farm and our awesome agent Melissa at the Brian Boyer office spoke to me about few options on vehicle, life and home owner insurance as well as renters. I though about it and after a week or two and getting my pick up we went and sat down with Melissa by the end of the day we had all of our vehicles covered with State Farm, life insurance and renters insurance under one easy monthly payment. We have used road side service a few times and never been disappointed. I’m glad I made the switch and our agent Melissa took the time to sit down and set us up with coverage.

Ma
Review №9

Melissa is great to work with! Shes always responsive to our needs and quick to get us answers. I never feel like Im bothering her with my silly questions or requests. Highly recommend!

Ma
Review №10

I am very happy with my servicing agent Yuli! She set up life policies for me and my son and she is always available when I need her. Another great thing about her is that she is bilingual. I highly recommend her!!

Je
Review №11

So happy with my agent Paul! After a recent chip in my windshield, he was helpful with guiding me through the process of making a claim. I was out of state when my windshield cracked and he was more than happy to answer questions and walk me through the process.

Ch
Review №12

My business, Simply Photo, has been using State Farm insurance since day one. The ultimate reason behind my decision was the spectacular coverage I needed for my day to day operations but also my advisor Adrianna who was able to make everything so easy and get me started without too many questions. I shopped a few other places and overall the coverage my business is receiving covers more than other quotes I received and a great price. Thank you so much Adrianna for getting me setup and protected so I can be worry free while chasing my happy couples on their wedding days.

Mi
Review №13

Melissa has been great to work with. Very knowledgeable on all the products they sell. I have home/auto/life though Statefarm and she has Bundled everything together so I can get the maximum discounts. Highly recommend Brian Boyer Statefarm

Vi
Review №14

Had a great experience with Brian Boyer. They worked really well with me and were super responsive. Agent Paul I Highly recommend.

Er
Review №15

My family and I are very pleased with the level of customer service State Farm has to offer. Special thanks to our agent Yulissa, for all the help she gives when we have any questions regarding our policy. Very happy to have them on our side!

Ja
Review №16

WOW! What a great group of people. Everyone works as a team and has the customers best interest at heart! I have worked with Adriana McGill and she simply is the best!!! I feel confident that I am fully insured and protected and I know that she is only a phone call away. Thanks Adriana and your team @ The Brian Boyer Group!!!!

Re
Review №17

Very happy with my experience here! Paul was incredibly helpful and made the process very easy. Highly recommend!

Ro
Review №18

Been with Brian Boyer for a long time, awesome guy !!

Je
Review №19

I have been working with the Brian Boyer Group for over ten years with zero complaints. Lisa James is absolutely fantastic. She has taken care of my family and I amidst our chaos and has handled every new situation with grace. She makes sure that every request is not only honored with precision but in a timely manner as well. I appreciate her impeccable customer service and will continue to rely on her for future needs. Thank you Brian Boyer Group, you guys rock!

Se
Review №20

Yulissa has been very helpful with answering questions I have in regards to my policy! She is very polite, caring and has so much patience! She made getting life insurance as easy as 123! (: keep it up Yulissa! I love State Farm!

Er
Review №21

Really happy with Brian and his team! Yuli and Melissa have answered my questions promptly and have taken the extra time to make sure I understand them fully.

Ve
Review №22

Last time I talked to this company it made me feel I wasnt good enough to be a part of the state farm team and me and my family been a part of this company for 5years not pleased at all.

iv
Review №23

I’ve worked with Brian Boyer for a couple years now since we purchased our first home and have had all our vehicles here and even recommended some family members to see Yulissa and they have all had the same experience I’ve had, always very kind and helpful on everything and definitely knows her work.

mt
Review №24

Brian has been my agent for a few years now - His staff is always very attentive, friendly, and helpful. He has a super nice office too!

La
Review №25

Friendly, relate-able office team. Beautifully designed office. Good quality insurance.

Ti
Review №26

Brian Boyer has assembled an AWESOME TEAM. As a Real Estate Investor, my insurance needs can sometimes be more difficult than normal. I usually work with Taneel and Adriana and would (and have) recommended them to anyone for any insurance needs. Knowledgeable, Friendly, and just darn Good People.

Ki
Review №27

Attentive and prompt! Good follow up and explanation of services! Highly recommend!

Br
Review №28

It was a great experience dealing with the Brian Boyer group. Lisa James answered all of my questions that I had about my home and auto policies. She is a wonderful young lady to deal with even when I asked a million questions.

Ad
Review №29

Lisa James attention to detail and customer service is second to none. She is very quick with answers and follows up timely if she needs to get back to her clients.

Su
Review №30

We have been with Brians group almost 25 years now and we feel like part of their family. Taneel has been a great help with all of the changes that happen within our family. Taneel is quick to get me quotes and takes care of any issue, big or small. The recent remodel they did is very professional looking and welcoming. Its so nice Im thinking about bringing my lunch there and just hang out, well maybe not :-) The whole team there treats you well and I highly recommend them to anyone looking for a State Farm Agent.

Tr
Review №31

Very personable, individualized service without lofty or exaggerated presentations. Im looking forward to a long professional relationship with all of the staff.

La
Review №32

I have been going through this agency for 20 years! Lisa Jeske-James has always been very fair and honest with me and doesnt pressure me into coverage i dont need. Lisa and the entire staff are a pleasure to do business with!!

Ro
Review №33

Great service . I have multiple cars all different . They work with me very well and meet all my needs. Brians staff is good to work with.

Va
Review №34

Brian Boyer and his team always provides exceptional service! I highly recommend them!

Me
Review №35

Thank you Lisa James for finding me prenatal health insurance in a very timely manner. Your hard work made it so easy to proceed.

Pa
Review №36

I have used Brian Boyer State Farm as my primary insurance agency for over 30 years. I have watched the business grow from a small agency to a nice mid size firm today that has deep resources but also retains the personal touch. I have worked with Taneel Fraley as my primary contact the last few years and she has provided excellent service and advice. I feel my premiums are fair and when I have had claims, settlement has been exceptional. All members of this firm bring personal commitment to meeting their customers needs.

Ed
Review №37

Saved me a ton of money. Hundreds of dollars on home owners insurance. And over a hundred dollars a month on car insurance

Li
Review №38

Ive been with Brian Boyer State Farm for several years and have referred family & friends. Melissa is excellent to work with and responds quickly to any inquiries I may have.

Ed
Review №39

Basically I use to have a competitor insurence and when I bought my diesel pick up they would not give me coverage due to the gross weight and vehicle and I had no local agent to speak with, so melissa had got in contact with me and I was not totally ready to change but frustrated they would not insure my truck. So i called melissa back and here we are years later with life I insurence, vehicle insurance and renter Insurence and soon to be motorcycle insurance hassle free and the package we have is awesome, the monthly payments arent terrible either. I am glad we made the switch. I highly recommend Brian boyer office, melissa Thomas and state farm.

Ca
Review №40

CaRin Cameron was very helpful, and still is whenever I have questions about my policies. I highly recommend her to anyone looking for any type of policy!

Ga
Review №41

We have been with Brian for over 25 years. The people there are always helpful and pleasant to talk too.Taneel Fraley has worked for Brian for over 15 years and has proven herself time and time again that she cares about the customer and will go the extra mile to continue excellent customer relations.

Ka
Review №42

Always a good experience with State Farm ! Lisa is amazing at her job.

Ka
Review №43

I have full confidence in knowing that Taneel and the rest of the Brian Boyer group will give me the best possible price in the insurance market and dependable, caring, customer service to protect my family and home.

Ma
Review №44

Thank you Lisa James for all your hard work on finding my wife the right health insurance coverage.

St
Review №45

Paul is my go to guy! Handles my insurance for my car and my photography business. Wouldn’t go anywhere else!

Ka
Review №46

Since turning 16, I have held an insurance policy with Brian Boyer Group State Farm. I have never once found myself complaining over their services. I have always worked with Taneel, and she could not be more helpful. Taneel returns calls, emails and requests in an extremely prompt and professional manner.Surely I could search out a company with a policy that is a few bucks less, but to me, the service I receive through Brian Boyer is worth way more than the cost of my policy itself. Brian Boyer Group and Taneel make the world of insurance easy to understand, and they are genuinely pleasant to work with.I highly recommend Brian Boyer State Farm.

Jo
Review №47

Great office staff. Super helpful.

Je
Review №48

Autumn was very helpful with me in deciding what life insurance policies were best for me and my kids. She answered all the questions I had and made me feel very welcome during my time I was in the office!

Ad
Review №49

Thank you Lisa James for your excellent customer service.

an
Review №50

Everyone in the office is very friendly. I love that it has bilingual people especially getting helped by Yuli. She is great!

ro
Review №51

What an awesome with Lisa! She was awesome!

Ri
Review №52

Brian Boyer and his team are extremely helpful!

Je
Review №53

I have been using the Brian Boyer agency for my insurance needs for over 10 years. Everyone from Autumn, who is the Director of First Impressions, to my agent Taneel has always gone above and beyond to help with any questions and needs I have.

Ro
Review №54

I have had Brian Boyers office for many years. They have helped me with house, car and other insurance options.

Ky
Review №55

CaRin was very helpful

Is
Review №56

I love the service, Yuli is very friendly and also bilingual. I recommend this place.

Information
28 Photos
56 Comments
4.9 Rating
  • Address:5192 Harrison Ave, Rockford, IL 61108, United States
  • Site:http://brianboyerinsurance.com/?cmpid=by4a_blm_0001
  • Phone:+1 815-397-2221
Categories
  • Auto insurance agency
  • Insurance agency
  • Home insurance agency
  • Life insurance agency
  • Renter's insurance agency
Working hours
  • Monday:9am–5pm
  • Tuesday:9am–5pm
  • Wednesday:9am–5pm
  • Thursday:9am–5pm
  • Friday:9am–1pm
  • Saturday:Closed
  • Sunday:9am–5pm
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