My father was seen at Friendly Dental in Rock Hill for a consultation, deep cleaning and also treatment. His deep cleaning went wonderfully! The hygienist that attended him was super friendly! Dr. Castillo is amazing at her job. She was very thorough with her exam, she went over his hygiene, his treatment plan and communicated very well with him. He had a root canal done by her as well and ever since it was done, the tooth has not bothered him at all! 10/10 recommend!! She takes her time providing excellent care. She also speaks Spanish which is a huge plus!!!
Awesome place. Dr. Castillo was very nice, but the real star was Sindy her assistant. She was extremely personable and explained everything in full detail. Even my silly questions. She eased my mind and had me walking out very confident in reaching my health teeth goals.Gina or Jenna was so helpful with all my phone / insurance questions and followed up with all the details I needed the same day. Shes the right person to be answering the phones. Such a sweet person
I was referred to friendly dental by my wife. She had an amazing experience when she visited so I wanted to try them out as a new client. Everybody at the office was so amazing. I have been to several dental offices out of state and hands-down this was the best visit I’ve ever had. They are very affordable and knew exactly what I needed for my treatment plan. Looking forward to my future visits.
This is my first time here. Me and several others are currently standing outside because we are scheduled for a 2 pm appointment. Usually first timers will have to arrive several minutes prior to the appointment to fill out paperwork, it is 1:53 pm and the doors are locked.
Friendly staff and they make me feel safe. I was concerned about some procedures and they make me feel at ease with their explanations and communication, taking me through the process step by step. It’s a plus for me, if they’re able to make my mind at ease. Definitely coming back. Prices are reasonable and the flexibility of payment helps if you are out of pocket! Highly recommend this place.
I came to this dentist with an infected tooth. The dentist gave me a prescription for 500mg of amoxicillin instead of 875mg which is sufficient for a tooth infection. He then informs me I will need a 2000$ root canal and my insurance will not cover it. He never gave me an alternative. Like pull the tooth? I know my insurance pays for that. This doctor just wanted to get my money and obviously did not care about the pain I was in. I think this dentist is for the other people . Not OUR PEOPLE (if you get my drift !)
I moved to the area about 2 years ago and was unsure of where to go for dental assistance. Without word of mouth, I had to rely on google reviews and stubbled upon rock hill friendly dental, which was conveniently near my home. They have given me awesome customer service and I could tell most of everyone I spoke to had many years of experience. The assistants are extremely friendly and Dr Castillo did a great job on my fillings. She was very quick and comfortable with the work she provided and I will definitely use her in the future for any dental work I need done. Thank you for everything!
This place is simply amazing, it saddens me that I only can give 5 stars.. today I received the best customer service I’ve gotten in a long time from a dentist office.. staff was super amazing and comforted me during a tooth removal process.. the whole process took no more then 2 minutes and I absolutely felt nothing.. you guys are amazing and don’t let anyone tell you different.. keep shinning bright 🤗
I highly recommend Dr. Barnwell at Friendly Dental of Rock Hill. I have been a dedicated patient since 2014! I enjoy his transparency, patient education and professionalism. I don’t care what city, state, area I’m assigned to for work, I always make my appointments 6 months in advance for scheduled quality care. Special thanks to Giny at front desk for setting up my new affordable dental plan, Jessica for my deep cleaning and Of course my Dentist Dr. B.
My husband and I have been going to this dental practice for years now. We wouldn’t go anywhere else. They make us feel like family and they are always patient, professional, and personable. We highly recommend Dr. Blackwell because we are very happy with the work he’s done for us and we appreciate all the fine folks on his team.
Discrimination at it’s finest.First patient there, I arrived 15 minutes early with my son (assuming I needed to being a new patient I might need to fill out forms). Doors weren’t opened. Receptionist came out and rudely said “we won’t open the door til 2 (which is my appointment time) and went straight to her car. Okay.. went back to my car with my 4 year old bec I wasn’t going to have him stand out there in the 90 degree weather.Its 2, we walked back up to the office. 4 people were already waiting inside. Gave her my name and the same receptionist said I can’t have my son with me once I go back there? She didn’t say why but I am assuming bec it was over the capacity limit. I looked behind me and there’s 3 people already over the capacity (including myself. 6 people total. Capacity limit in there is 3). I said there’s another boy in here with his mother how is it not okay to have my son? She said it was bec he’s a patient and she can be w him. But I am a patient as well and my son is still a toddler! If it was a problem why didn’t she mention this when you saw us at the door or over the phone when I made the appointment? It would saved me the trouble from leaving work early and I could have made other arrangements.So we left.It was unfair how we were treated. I’m very disappointed but it doesn’t matter bec she never apologized and the nurses behind her didn’t seem to care either.
Excellent attention and friendly atmosphere! My treatment was great and painless!! Definitely recommended for any dental treatments!
Amazing experience to get my teeth drilled🤣. They are very friendly and professional. They are timely and I would recommend them!
The staff is amazing! They very prompt, professional and very friendly. I highly recommend this place!
Have gone here for years now, am always happy with the staff and the service. They have been fantastic.
This place is awesome. My 5 year old granddaughter even loves going to dentist here.
I have been going to Friendly Dental in Rock Hill for years, and I love Dr. Barnwell. He is so friendly and personable! Wouldn’t go anywhere else!
Today is my second visit but so far I really enjoyed them! Very friendly and explanatory. Recommend them to anyone, wont be disappointed!
Love this office the staff and Dr Barnwell!
Great place! Nice to the patients and very easy with them. Great dentists and people !
Dont even bother going in if youre even just a few minutes late!! Its up to you if you want to reschedule or just find a new dentist altogether. Ive never been to an office without a 15 minute grace period.
Staff is awesome!Dr. Barnwell is a great dentist very gentle.
Excellent customer service, specially from Caroline. Great practice!
As someone who has anxiety at the dentist office, Dr. Barnwell and his staff made me comfortable and told me every step they would take to complete the procedure. I normally hate the dentist but they make it not so bad.
I started going to friendly dentist in Rock Hill back in July... Dr Barnwell is a great dentist but part of his staff is not I was discriminated against by the receptionist Giny who agreed with me that she refused to talk to me over the phone because of my hard of hearing saying that I didn’t understand even after I told her that I had a captioned phone and could read what she said for her non patient self and convience for her she wanted to send emails but I still ended up calling back to the office because she didn’t respond back... I told her that I wasn’t trying to befriend her or be a pest I was simply trying to get an appointment to see the dentist I want this to be known for hard of hearing clients... I also paid $211.00 for a visit that I ended up not having work done because of my need for antibiotics... When I reach Giny my card to put the rest of my money on it which was $154.00 she said it had to be mailed and I would receive it in 2 weeks which turned into a 3 weeks, then a month, then a month and a half she kept giving me the runaround and said that Beth Ramano the accountant would be taking care of it after over 2 months I was frustrated called Beth and demanded my money all the while her sarcastic attitude was actually acting like I owed them, I told her I wanted to speak with her manager, I wanted my money just like they do when I go for a visit and have to pay before being seen. Finally I talked to the manager he apologized and said my money would be here in a week. I like the work of the dentist and I wasn’t going to let those unprofessional people turn me away. Giny and Beth need to go back to school and learn customer service. I give Dr Barnwell a 5 star... Giny and Beth less than a 1 star.
The first visit we got there a few minutes early (my 12yo son and I) we have to use the medicaid transportation who just drops you off and leaves. She refused to let us inside and told us walk to a gas station until the open. So we stood outside in the cold about 15 minutes with my broken tooth throbbing. Then today I walk 3 hours to get to my appointment to have the tooth pulled. K called to let them now it said Id be there at 12:13 is rest OK because Im walking as fast as I can. She says no because theres a 10 minute grace period. So I walked all that way in serious pain( i have fibromyalgia and asthma along with a heart murmur) for nothing. She was insensitive and didnt care kne bit. I literally cried and begged and all over 3 minutes she said no she could reschedule. Horrible experience. So now Im walking 3 hours back home with a broken tooth still. Worst people Ive dealt with seriously.
Ill start off by saying that I really like Dr. Barnwell, he is great. So are the hygienists that I have seen there. But I just cant deal with their front desk anymore. At least one woman is too rude. This last encounter was the last straw for me. If your website says that you are open until 6:00 on T/TH dont act surprised and snotty when people think that is true. And maybe dont dismiss a long time patient who is in pain and asking for an emergency appointment. Made me feel really unwelcome there. Luckily I got in very quickly at another practice or I would have been in real pain all weekend.
This is the best dentist I’ve ever been too. I visited 2 other dentist before coming here and wish I would have found Friendly Dental first. They not only took care of everything my teeth needed, but also fixed some bad work I’d had from previous dentist without me even mentioning the pain. They automatically knew it was wrong. The name says it all. Everyone I’ve encountered here is super kind, caring and helpful. They truly care about any concerns you have about your smile. They are extremely efficient. I’ve never had to wait longer than 10 minutes after arriving. (Usually don’t wait at all). I truly feel like Friendly Dental actually cares about its patients and will do whatever possible to have you leave happy. I have recommended them to lots of family and friends and will continue to do so.
Friendly Dental is always a welcoming environment, and everyone who works there is so kind!
Best experience I have ever had at a dental office yesterday!! Thank you to Kim for getting me rolling and making me comfortable-your awesome! Dr. Barnwell thank you for a gentle and personable approach- I appreciated that as a new patient and as someone who has not had such good experiences in the past! Thank you Darby for your good and gentle work on knocking some years off my teeth- you were amazing and my mouth didnt even hurt after leaving! Thank you to the office staff who were diligent and able to show me all my insurance benefits for the days visit and future ones per my plan! Highly recommend this office.
I love it every time I come here. They inform you on everything you ask. You never leave out unhappy. You really come out with a smile. I would recommend anyone to come here. Everyone there is so friendly.
Went in today for a tooth that has been bothering me. Everyone, from the front office to the dentist and his assistants, made me feel so welcomed. They were all so friendly and made me feel very comfortable. I will Be returning next week for a full exam and cleaning. I highly recommend this office to anyone!!!
I love this office. Everyone made my experience enjoyable! Darby was an awesome dental hygienist with great mannerisms which really made the appointment feel more like a conversation than dental work. Lexi, the patient clerk, was also very friendly. This is my new go to spot. Highly recommended.
The staff was amazing, extremely helpful and knowledgeable
Best dentist I’ve been to! I never have to wait more than a few minutes before I’m called back and they are usually pretty easy to work you into the schedule. All of the staff are really friendly and make you feel welcome. The dentist has always taken his time during my exam and anytime I have any questions he explains everything to me well. I have never had a bad experience here.
I love, love, love these guys! They live up to their name of being super friendly and never seem to forget a face! They treat you like a friend, rather than just another patient They are very professional and thorough! Great with my kids! They love the staff there so much! My son is special needs and has sensory issues. His previous pediatric dentist didnt work well with him at all, but these guys work wonderful with him! I cannot say enough good things about this place! Highly recommended!
This location is great. The staff is friendly and welcoming. My appointment went by pretty fast and I was able to go back to work afterwards.They took the time to answer all my questions. Recommended.
I’ve found my new dentist office! Everyone was so nice. Front desk, Darby the hygienist was great, her and Dr. Barnwell were so nice to me and they were very interested in my new baby :) and even ask to see pics! So sweet. And never felt rushed in
I had 2 cavities filled today and was terrified as I am not a fan of the dentist. Dr Castillo did a really good job, I even feel the shots. My husband and 2 children also come here for all of their dental needs and we’ve all had great experiences. Clean and friendly office, would recommend !
This was my time at this Dental Practice as a patient, I bring my kids here, and what a great experience. Everyone of the dental staff was very friendly and knowledgeable and the girls up front were awesome and very friendly and helpful. I will continue to go here for all my dental needs.
I was very pleased with the service my children received today. Customer service from front desk was great. The staff was prompt and friendly. Maribel was very friendly and kind. She was our daughters technicians. She was very understanding when my daughter was afraid and didnt want to bite on the bite wing for x-rays. She was patient and took her time until she got comfortable. Dr. Barnwell was really great with the kids. Friendly and funny. My kids are 8 & 10, they had a positive experience. Appointments are easy to get scheduled. We didnt have to wait long in the lobby either, as new patients I would have expected that. They accepted their Medicaid insurance but their services were reasonable if I had to pay out of pocket. We scheduled upcoming appointments again with them and would definitely recommend to anyone looking!
Best group of people. Front office peeps great. Always willing to go the extra mile. Dr Hanks is awesome. Skilled, thorough, goes above an beyond to make you comfortable, and always gives you options without pressure. I highly recommend.
I had a filling done at another dentist office about 7 years ago, and something wasn’t right. The tooth has hurt badly for 7 years. I’ve gone to multiple dentists who all said the tooth is fine and would send me home. When I came here, they did a ton of xrays. In the xrays, they noticed a gray spot underneath the filling. She said it was either an air pocket or they didn’t remove all the cavity. Either way, she was going to redo the filling. Today is the one day after I had the filling redone and I can say I have no pain at all anymore. I can’t thank this dentist enough! She was wonderful, and she went above and beyond to figure out where my pain was coming from! I’d highly recommend this office!
I have to be honest when I say that I dont really care for the dentist office. However, this place has made me change my thinking. The staff was friendly went above and beyond to make me feel comfortable. You are able to watch TV and sit in a vibrating chair all while getting your teeth cleaned. I will be back and will recommend them to my friends and family.
First time visit for myself and my 4 year old and they made an great first impression. Ms. April and Ms.Ashley catered to my baby girl and she loved her experience thank you guys for everything this morning. Very professional from when we walked in the door; everyone was so friendly thanks ladies !!!
Super friendly and helpful staff. The assistant the dentist where both very sincere and gentle! Very impressed 😁
It has been years since I’ve had a teeth cleaning. I was so anxious to have this done but Amanda really put me at ease and explained everything. Best cleaning I’ve ever had! Thank you!!
Everyone is super friendly and willing to work with you. Its the nicest dentist office Ive been to. I had a tooth extraction and not only did it not hurt it was over within a min of staying the procedure. Dr. Barnwell is great! I would recommend this place to anyone who is nervous about the dentist. They treat you right!
Love this office. Amazing experience!! Front desk was so warm and comforting. Love love love!!! Would recommend everyone to come here!! The doctors are also great!!
First dentist visit in a while and had a fantastic service and the overall experience at this office. Very friendly, knowledgeable, and professional staff. Highly recommended.
I went to Friendly dental with my son from r the first time yesterday and they were nothing short of amazing. Their staff was super friendly and the doctor was very nice and super with children. I would recommend them to anyone and I am switching my dentist to Friendly after my experience. Great job Friendly!!!!
Had a tooth pulled and one filled. Never in my life have I ever woke up the day after a tooth being pulled and not needed anything for the pain. I feel fantastic today. No issues whatsoever. On top of my mouth feeling great, the staff really live up to the name of the practice. Thank you guys so much! Glad I made you my dentistry!
Very knowledgeable and helpful staff everyone is always smiling and making you feel welcomed from start to finish!!!! I always leave smiling and satisfied with my cleanings 😁
The staff was very helpful and informative. The Dr. offered me an affordable option that another Dentist did not. He was able to save a tooth that I thought I would be lost, and there was no pain. They all seemed genuinely concerned.
We bring our 3 year old daughter here and she loves them. They are very good with children even if it isnt a pediatric dentistry clinic. I am also seen here and have had no bad experience.
I came to Friendly Dental with a toothache and they were able to fit me in quickly, take a look at it, and then extract it the very next day. Everyone here is so nice and they really put you at ease. Plus, the heated massage chairs and TVs in your appointment room certainly dont hurt. Im so glad I found this place! I wont go anywhere else again if I can help it.
As someone who absolutely hates going to the dentist, the people at the Friendly Dental Group of Rockhill made my experience today as easy and painless as possible. They talked me through everything and actually listened to my issues and feedback. I will definitely be going back.
What a great experience! How often do you hear that when you have dental work done??!! The moment I arrived, I was given the highest level of care and consideration from the entire staff. Dr. Joobani explained in detail the issues with my teeth and the course of action for proper correction. They are truly a First Class establishment. THANK YOU!!!
I gave 2 stars because of the front staff, particularly Jenny. Ive had a few unpleasant encounters with the front staff but I always brushed it off because the entire back staff are amazing! Recently Jenny was rude and extremely condescending to the point where I have canceled upcoming appointments and switched to a different provider. She really needs a lesson in customer service if shes going to be the first point of contact and represent this company.
DO NOT GO HERE! I came in to have two small cavities filled. I had them filled by Sean Barnwell. In the process he drilled too deep and killed two of my teeth. Afterward I visited their office 5 times saying how much pain I was in. He was very rude and so were his assisting staff. I was very soft spoken and polite but they continued to say they didn’t see swelling, which was very apparent, and that my mouth was quote “textbook”. So I decide to get a second opinion. My new dentist said I had a very bad abscess and that two of my teeth Sean had treated for cavities were dead. Please, think before going here I had to have a tooth pulled because of this and spent almost a year in pain.
This dental practice is excellent from top to bottom. None of the common complaints about dental offices or dentists have surfaced at Friendly Dental. Dr. Barnwell, Amanda, and the rest of the staff are courteous, upbeat, and helpful. I have had a significant amount of work done and they have been honest, clear, and flexible. Aside from the staff, the office is also great. There are too many dark and depressing dentist offices out there. Friendly Dental has a pleasant, relaxing, and modern look and feel. The office is outfitted with up-to-date technology as well.
I have been a patient now for 4 years. Every time I step foot in there, I am greeted with smiles and professionalism. My daughter who was terrified of dentist (shed been to several)and she wouldnt even let them check her teeth. She enjoys going and looks forward to seeing everyone and she no longer conplains about getting her teeth cleaned since starting there! One happy customer!!
This was my first time to visit this clinic, the staff was very friendly, very organized and reasonable priced. Also the dentist was very professional and did not hurt and he was really nice. I will be telling other people about it and i will return when i need too.Thank you and may God bless youKathy Lewis
Everyone that I interacted with was wonderful! They were knowledgeable, caring and friendly. No one was too busy to explain something or answer a question. I will never got to another Dentist while I live here!
These people are awesome!
Love these guys! My family and I have been seeing Dr. Barnwell (and associates) for 3 years now and I cannot say anything bad about them. They are very thorough on teeth cleanings/repairs, do an amazing job (with a gentle hand), do an awesome job with kids (my 5 year old son hasnt cried once), and really care about their patients/your teeth. If you are looking a family dentistry that you can trust, youve come to the right place.
Great experience! The staff is nice and helpful. They make you feel comfortable and in good hands every step of the way.
Very nice environment and a very nice team. I appreciate all of the workers there and the dentist is very nice and caring. They genuinely care for my health! I am definitely keeping this dentist in the family.
I recently had 4 of my wisdom teeth taken out in 2 different appointments. Dr Barnwell kicked ass, he was straight and to the point all along while keeping great bedside manor. I havent been to a dentist in 25-30 years and he and his staff REALLY put me at ease because I was quite nervous. Their courtesy was top notch and I have NO QUARRELS about recommending him or his office for peoples dental needs.
I have been going to Friendly Dental for about a year now and it has been the best dentist I’ve ever had! Dr. Barnwell has done a great job and Erin at the front desk has been super helpful dealing with my insurance situation. All the employees are very friendly and professional! I highly recommend Friendly Dental!
Wonderful I take all of my children an myself. Staff is wonderful an will NEVER go anywhere else.
This has been the best experience ever!!!! Previously, I avoided the dentist because I felt like I would have an anxiety attack going in due to prior experiences, but this place has been so GREAT!!!!! Here it starts from the welcoming, comforting, friendly face and personality when you walk in to the time end of the visit is wonderful! They made sure I was so comfortable and I had many things to get done! Anybody who has had a bad experience try Friendly Dental!
I encountered a very nice first visit. The staff and the dentist were so nice, professional, welcoming and relatable. I cant wait until my next visit in November. I am VERY PLEASED. 😃
I would reccomend this place 10/10. I was so nervous when I walked in and I was instantly calmed down by the friendliest staff and dentist. I will be using them from now on!
Friendly Dental Group is the best dental practice I have ever been to. Dr. Barnwell is extremely professional and takes his time with all your questions. Amanda is amazing!!! She will be my hygienist as long as she is there. The ladies at the desk are very helpful going over any insurance questions and scheduling is a breeze. It is most important to FDG that you, the patient, are comfortable and pain free at all times. I am having extensive work done and I feel completely confident in them. Thank you for everything!!!
All of the staff were very friendly. They didn’t make me feel insecure about anything as I have felt in the past when going to other dental offices. I would recommend them to any and everybody!!! They do a great job and they care about you as a patient first! Thanks for giving me my confidence back when it comes to my smile. You guys all rock!! 😃
Everyone is so friendly and warm hearted! Erin and Amber were so kind and caring. Shelli Boucher and her assistant removed all the fear and anxiety that I’ve had since childhood of my fear of dentists. This is a team you can trust. I highly recommend them.
Yesterday my child and I had a tremendous amount of fun at Friendly Dental Group. I know right, fun at the dentist??!! It was our first visit and Lexi was inviting from the start! Aynsleigh and the hygienist Darby handled our assessments and they took absolutely amazing care of my daughter and I. I probably lost about 2lbs from laughter with them both! They were very humble, knowledgeable and professional. Dr. Barnwell finished us up and he also possessed the same attributes along with confidence and thats definitely something thats a necessity when having dentistry instruments in your mouth. 😁 We came back today for another service and Sapan was also a pleasure to be around. Thank you Friendly Dental for making our experience a pleasurable one. We have found a home to address our dentistry needs.
Friendly Dental is wonderful! Everyone is so pleasant. Amanda was my dental hygentist today and it was by far the best cleaning and experience I have ever had at a dentist office! Thank you Friendly Dental!BenRock Hill, SC
Today was my first visit to Friendly Dental. The staff was extremely friendly and courteous. Amanda is probably the best dental hygeniest I’ve seen!! I’ll definitely keep going there and recommend Friendly Dental to my family and friends.
My husband was the first patient on the opening day of the Rock Hill dental office. I soon followed and must say we are so pleased with the excellent dental care as well as the professional atmosphere amongst the staff. We have already referred several people who are also very pleased with the overall treatment at this office. They have met our needs with flexibility regarding appointments along with good care. Over the years I have had implants, bridge work, root canal, etc. with different doctors. With that said I will tell you Dr. Joobbani stands with the best of them in my opinion.
5 Stars well deserved! Dr. Barnwell has taken care of me for a few years now & it is always a pleasant experience. Today he extracted a tooth for my 7 year old son and it was one of the best experiences we’ve had in a dental office! My son has had a bad history of dentist visits & has much anxiety because of it. I was very impressed with Dr. Barnwell & his assistants ability to work with my son being that they are not a Pediatric Dentist office. My family will continue to trust & visit Dr. Barnwell & his team for all of or future dental needs!
Everyone was very friendly and thoroughly went over exactly what I need. Definitely sticking with this dentist!
Man it was AWESOME!! From the time I walked in till the time I left. The hygienist was very gentle and knowledgeable. Then Dr B came in and did his exam. He was AWESOME!
Everyone was extremely friendly and made me feel at home. The office is new and really clean. I will recommend everyone to go here!
Amazing staff! The front desk is so friendly & the dental hygienists are phenomenal !
The entire staff is warm and friendly. Very calming especially when I have such anxiety at the dentist office. The office itself is clean. I would definitely recommend this office to anyone.
Very friendly and caring environment. I was very pleased with the service I received today!
Awesome staff! Everyone is super, friendly, and courteous! They all really care about their patients and their well being! Had two teeth removed today and barely felt a thing! Great job to all!
I have been going here for the past 2 years that I have been in Rock Hill. The staff are so sweet! I would recommend them to anyone!
Had a root canal done and had no pain at all was very pleased with everything!! would highly recommend!!
Everyone was friendly and told me the details straightforward. Highly recommend!
Very helpful and friendly staff, the receptionist Scotty helped me book an appointment quickly when I needed it.
I hate the dentist, hated it since childhood. Ive recently gotten a root canal and fillings done here, I was traumatized at first but the doctor did an awesome job. He makes sure youre not in any pain or discomfort. :) I highly recommend.
Friendly Dental in Rock Hill has been my dentist for several years. I have always been happy with their professionalism and personal care. Amanda took care of me this morning and did a wonderful job!
Great office very welcoming and friendly. I never give anyone a five. 4 stars is as high as I go. Lol
All good experiences each & every visit. Friendly staff & very attentive Drs!
I have been going here since I moved to the Piedmont region 5 plus years ago. I love the atmosphere and great work! My teeth and time are always handled perfectly!
My experience was great!!! Very nice and friendly staff!! First time experiencing a gentle and caring Dental facilities!!!!Thank you
Every aspect of care provided is awesome. All of the staff is friendly and helpful. I wouldnt have my familys dental needs taken care of anywhere else.