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New York Pro Nails
3030 Monroe Ave, Rochester, NY 14618, United States
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New York Pro Nails

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Mi
Review №1

Love this place... They do a great job. Love the Gel Pedi -last forever... No chipping! Clean open space masked and felt comfortable there. Pedi chairs are massage ones.

Ke
Review №2

Wonderful place! They accommodated a larger party for our wedding and did such great work! Nails are feeling fabulous!

An
Review №3

Initially loved this salon because my previous nail tech didn’t know how to properly do dip nails. I was so impressed to have someone who did! Since I have become a regular client, coming every two weeks, they are careless, sloppy, & downright just rude. It seems once they feel they have earned your business, they no longer put effort forth to give a positive experience and service. My $40 pedicure looks like it was done by a 5 year old. Needless to say, I won’t be back.

Pa
Review №4

Chloe did an amazing job. She was very gentle, but thorough. My toes look great! The place is extremely clean & they are still practicing safe Covid procedures. Ill be back.

Em
Review №5

This place was absolutely awful from the moment we walked in. The employees were rude and the service was horrible. The quality of my nails was HORRIBLE for 65$. 65$ dollars for horrible nails and bad service. They all were mean and spoke about my sister and I in front of us and gave us rude looks. The guy gave me a massage when I did not want one and did not ask for one and told him I did not want one. He was really weird and pushy about it. Awful place to get nails done!

Sh
Review №6

Solid place. They did a good job on my nails at a reasonable price.

As
Review №7

Faye is the best. Highly recommend!

Sa
Review №8

First time visiting and I will be back! It was my first time getting the powder manicure and it turned out great. My technician was very nice and polite and the wait was relatively quick for a Saturday! My manicure lasted about 4 weeks.

Te
Review №9

WORST NAIL PLACE EVER! The quality of my nails and the service I received was horrible. I wouldn’t recommend this place to anyone! If you want expensive botched nails with rude employees you should go here.

Li
Review №10

I really enjoyed my pedicure.

Wi
Review №11

I got a set of acrylic nails- $45 before tip! They dont tell you that they use UV acrylic powder because its betterWell 5 days after my visit, the first nail came off. Two weeks after and all but two nails are completely gone. They just peel right off! I thought they missed a few steps, but I didnt say anything because I havent gotten acrylics since before COVID-19.

Zo
Review №12

I love it here. Michael does an amazing job on acrylics and the owner is so friendly and personable! There are also discounts for paying in cash! Sometimes I don’t know when I am personally able to make an appointment, and they are always so accommodating when I call or walk in! My fave salon in the area!!

St
Review №13

I always have a great experience here! Very professional, polite, affordable prices and my nails always look perfect. Thank you for your continued high quality service !!

An
Review №14

My pedicure deluxe was so good The technician used green tea cleanser on my legs that smelled great. The technician really took his time with applying the Polish and when I messed up the polish he came over and reapplied the nail polish. The give you a couple dollars off for cash which was cool I just gave it back in a tip. The other nice item part of my treatment were the chairs that totally rocked.

He
Review №15

They do a great job with dip nails. However, I have had mine on for about 2 weeks and one just completely fell off. The atmosphere of the salon is nice but it’s often slow in there even when you have an appointment

Me
Review №16

Went here the other day for the first time. The lady who I think is the owner, did my bright pink nails and she was very nice and very fast as well. I had to be out at a certain time, and she made it so that way I got to my appointment in time and still did my nails beautifully! Will definitely go back. Another great thing about the place is if you pay cash, you get a discount. So I paid $28 for getting my gel nails taken off, and Getting them done again.

Al
Review №17

I came in to get a gel pedicure and decided to upgrade to the green tea pedicure ($55) as opposed to my usual one that comes out to $43. I went to check out and it had somehow come to $75! The girl told me its because I had a gel pedicure on top of it. They are also increasing their rates but its not supposed to be for another week. They just lost a frequent customer.

Mi
Review №18

The staff here are so nice and accommodating. Post covid their sanitation goes above and beyond expectations and state mandates. I have been coming here for about a year, and always feel at home. Great mani and pedi, always clean, always on time. Before covid, they almost always could take me as a walk in, and if not the wait was never more than an hour.

Be
Review №19

Super unprofessional. Employees talk about you constantly, not discretely at all. They think you don’t know but they look at you and point at you and laugh to one another. They also let whatever personal drama get in the way of efficiently getting their work done, whispering to each other or giving up and handing a client over to another technician. They don’t communicate to you if there is an issue with your nails they just inform each other and make decisions without telling you what’s up. Also don’t know how to properly take acrylics off. Very bad and uncomfortable experience.

Vi
Review №20

WORST PLACE EVER WORST PLACE EVER.Worst place ever three nails fell off the next day .... thumb nails started to lift up be the man that did it didn’t know what he was doing didn’t glue them down properly🤬never again. Paid 45$ for nothing just to have another salon fix them. Definitely need to look up the word PRO. NEVER AGAIN. I don’t care if it was free I would never go back.

Ca
Review №21

This would have been a 4 or 5 star review except that my technician was legit falling asleep during the massage portion of my “spa” pedicure. His movements got slower and slower and he then stopped several times, and would then “wake up.” Not exactly spa quality in my opinion. Not sure I’ll be back. :/

Re
Review №22

They do an okay job, its really upsetting that they have these turtles on top of the drying station theyre in this tiny little tank, theyre too cheap to get a tank big enough to fit these poor turtles. said something to them but they clearly didnt seem to have any clue. Very upsetting.

Ka
Review №23

Love this place!

Ga
Review №24

Ive gotten gel and acrylic nails, and Ive loved the end result every time. Great attention to detail and they take their time, not rush through the process like other salons. They also do the full manicure treatment and a back massage with acrylics or gel manicure.

vi
Review №25

Beautiful establishment...always clean and courteous

Sa
Review №26

If you go here, see Michael only.I got my nails done on Sunday (dip powder) and three are broken by Thursday. I called to get them fixed they said to come in and within 2 minutes called me back to tell me they couldn’t fit me in. Now having to pay for them to be fixed elsewhere, I asked for the name of the color of my nails to get a perfect match and the woman on the phone was rude as hell and I eventually just had to say goodbye and hang up. Don’t go here. Overpriced and your nails don’t last.

Am
Review №27

Do not go to this place if you want any type of design. They have no idea how to do the most simple design. I had to keep having the lady repaint the sides of my nails because she kept missing them. They also kept cutting me when they were doing my cuticles. My fingers are still bleeding

Me
Review №28

Loved my pedi! They legit time 10 minute massages. I’m sold.

Ta
Review №29

They have usually done a good job. I like it there. They do need some new pedicure chairs though.

Da
Review №30

Always a great experience here. Manicures seem to last longer. Staff is friendly and they always have a lot of people working. Worth my trip to the other side of town.

Gi
Review №31

Large nail salon offering many types of nail services.

Ha
Review №32

Clean place, great dip manicure, and friendly staff! I will be going back 😁

Al
Review №33

Great service and prices. SaSa is the best!

Mi
Review №34

Michael did an awesome job on my nails. So glad I found this place!

Ta
Review №35

I have been going here to get my nails done for two years. They do a great job and are friendly! Also, just recently updated interior.

Gi
Review №36

By far the best pedicure I have ever received in my life, they truly take there time, they leave you happy, this place is no joke, they even have an atm that doesnt charge a tip! I cant stop raving! Amazing!

Sh
Review №37

Good staff. Reasonably priced.

BE
Review №38

Great pedicure attention to calluses wrapped legs and feet in plastic after application of lotion. Massaged legs and feet including hot stone massage. Finished with a neck massage as toes were drying!!!Awsome!! I was leary of this place after negative reviews but the experience was great!!!😁

Th
Review №39

Cassie is the sweetest and always does such a wonderful job (:

M
Review №40

Angie and Susa are fantastic! We will be back for sure! Beautiful job. Beautiful salon.

Al
Review №41

Would give NO STAR if that option was available because this Salon has NO CUSTOM SERVICE SKILLS WHATS SO EVER.. DO NOT BOTHER TO WASTE Your $$ here; Rochester has plenty of other Nail places..

Le
Review №42

Always warm and friendly. Love this place.

Ju
Review №43

Dont go unless you want your actual nails to be ruined. went here they had a limited selection of gel dip colors first of all. Then when taking off my old gel dip they waited only 3 mins instead of 10 mins and they used a buffer machine and a nail filer to shave my nail to take it off which made my nails weak. A friend complained about the shape of her nail and integrity and the guy did not respond kept going then she said something else and then the staff member just walked out on the appointment. Another friend kept picking really bright colors which she did not like the swatches didnt look like the one he put on her so he kept taking it off. In the end she just did gel polish and they gave very awkward back massages dont get me wrong I love a good massage but dont kill my shoulder. They also didnt dip nail properly into the nail dip so one nail looks a shade lighter than the other. The nail was bumpy and they dont have fans to dry kept touching my still wet nail which made it bumpy. Overall horrrible experience I will not come her again.

Ta
Review №44

No smell, to die for pedicure- so relaxing, I almost fell asleep.

Co
Review №45

Came in with an appointment and had to wait with my feet in luke warm water for 20 minutes. Pedicure and manicure both felt rushed and there was no attention to detail. Not worth the price.

Mi
Review №46

I have been coming here for over 2 years and the last 3 times I went my hands came out a bloody mess. My cuticles were cut multiple times and this last time they didnt even wait for the bleeding to stop to do my French gel manicure.....my nails had blood under the Polish. Let alone the concerns of them cutting more than one person and allowing them to bleed on the table my manicure looked embarrassing. Ill be going elsewhere to avoid infected cuticles, I gave the benefit of the doubt the first 2 times but Ive had enough.

Am
Review №47

Great prices and excellent full-service pedicure!

Ma
Review №48

Efficient, accommodating staff. Can be a wait between 3-5 on weekdays

YB
Review №49

Best service ever!

Ma
Review №50

What a pleasure to get a pedicure and manicure, no waiting, and such attention to detail! I will return.

Ma
Review №51

Love coming here!

Ch
Review №52

Love Angie and the rest of the staff

Je
Review №53

Always great

An
Review №54

Very friendly

Information
7 Photos
54 Comments
4.2 Rating
  • Address:3030 Monroe Ave, Rochester, NY 14618, United States
  • Site:https://new-york-pro-nails.business.site/
  • Phone:+1 585-271-4325
Categories
  • Nail salon
Working hours
  • Monday:10am–6pm
  • Tuesday:9:30am–7:30pm
  • Wednesday:9:30am–7:30pm
  • Thursday:9:30am–7:30pm
  • Friday:9:30am–7:30pm
  • Saturday:9:30am–7:30pm
  • Sunday:9:30am–7:30pm
Accessibility
  • Wheelchair-accessible entrance:Yes
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