LOVED my experience here, front desk was very friendly and helped me get a same day appointment, and my stylist Lenzie listened to what I was looking for, provided great guidance, and gave me a fantastic cut complete with expertly done curtain bangs. So happy, and will absolutely come back!! Bonus- the vibe is very chill and not pretentious:)

Really special salon! Came in from CA on a family reunion and needed some major help fixing my root touch up (tried to do at home).Andrea is both a magician and an artist! Book your appointment with her TODAY. Shes the perfect combination of practitioner and gentle spirit.My roots were perfectly matched and Ive never seen my hair so shiny. (0nly wish I had taken a before picture)

I can’t speak highly enough of my experiences at Maxim Spa and Salon! From the minute you walk in the door, everyone is so kind and accommodating!! I have had multiple services from there, but my all time favorite is a porch pedicure in the summer! What a unique experience, getting your toes done while being outside. I just love it there!! All of the girls that work there are awesome, especially Toni. She has been doing my hair for over 10 years and always does an amazing job! I highly recommend this salon!!

Not superbly fancy, but the facility is very well maintained, sanitary, and staffs are always ready to respond. Ive been to some fancy spas, but this place is on the par or even better for honest, friendly service. No snobby and incipidly rude person here.

All team members are friendly and thorough from entering the front door to any service provided.It is a clean, friendly atmosphere with a wealth of knowledge from any service provided. The facials are out of this world! Diana Is so knowledgeable about the products and has such a great technique! ! Toni is currently working with me on some changes that I want to do with my hair,I am completely confident and can’t wait for the final outcome! I highly recommend Maxim spa for any service -you will walk away with complete confidence that you made the right decision visiting this spa and salon!

Toni & the Maxim team are top notch, the salon is comfy, clean & welcoming. I am overjoyed with the results of the micro-blading Toni did for me. She is quick, efficient & a true brow expert! Waking up every morning looking like I’m awake before makeup is the best gift I’ve ever given myself - well worth the investment. I continue to receive compliments on my brows!!

Girls are awesome. They do a great job with covid stuff. I go every month to get my hair cut. Everyone there is very professional.

Thank you for always making me feel safe to come into the salon. I appreciate the effort you all put into keeping the salon clean. And my manicures are wonderful!

Porch pedicures are one of my favorite summertime activities in Rochester.

I have been a client for 10 years. Toni is amazing. The staff is friendly and professional. They do an exceptional job- I highly recommend them.

It took me FOREVER to schedule a hair appointment after COVID hit. When I finally went in October 2020, I walked in and immediately felt at ease. This salon is SO SAFE! I got my hair cut and colored, and eye brows waxed, and never once was I worried about Covid. It felt amazing to have my typical high quality hair appointment at Maxim while also feeling safe. Thank you for doing such an amazing job on my hair AND for keeping our community safe!

A friend referred me to Maxim Spa & Salon and I am so thankful that she did!! Andrea is awesome! All of the staff are very friendly, professional and accomodating.

Came out great! Good for all ages

Maxim is the best! They are professional, do an amazing job and are incrediably clean (I have felt very safe during Covid!). I would highly recommend, and have to many!

Great service. They arent taking any chances with being open during this pandemic. Very clean and very friendly. I got exactly what hair color and cut I wanted and more. Highly reccomend.

This salon is amazing! I have been going here for years. The staff are friendly and professional. They offer so many wonderful services, I recommend them to all my friends and family.

I’ve been a client of this salon for as many years as it has been opened! The salon is clean and very comfortable! Always greeted by a smile and many friendly faces. I receive many services here and none of them disappoint! I get stopped on the street often asking about my eyebrows!! Go see Toni if you want perfect ones! I highly recommend this salon and have sent many of my family and friends to enjoy the experience!

Very Clean and Professional. Courteous and Excellent Staff that are warm and friendly.

Ive been going here for my nails and hair now for two years. The staff has always been helpful and friendly, and Ive always felt like a valued client when I go!

Outstanding experience! Felt like royalty. Service and staff more than accommodating and friendly. Exceptionally professional. Massage with Laura, was fantastic for stress and pain release. Will definitely return. Highly recommend this spa for all services if you want to be pampered.

I love it!!! Beautiful salon, super friendly staff and excellent service! Definitely one of my happy places!!!

Treated my sister-in-law and nephew and myself to a porch pedicure. It was a beautiful day and the pedicures were amazing. We will definitely do it again soon. Thanks for the great experience!

I’ve been seeing Toni for sculpted acrylics for several months now. Everyone there is always so warm and kind. They’ve created a great atmosphere. Going into a really nice salon can be intimidating, but this is the opposite of what you’d expect. It’s cozy and laidback, yet professional. The prices are a little on the higher end, but you always get your money’s worth. I’ve gotten my hair done here a few times as well and I’ve always left there with a smile on my face.I’d 100% recommend this to anyone and everyone looking for spa and/or salon services!! They do everything, and they do it well.

Always welcoming staff, great pedicure and manicures. I always get gel manicures, the staff is really friendly and they do a great job! Also cant beat the time or price! This salon does it all, theyre my go to for anything hair related as well. I always leave feeling rejuvenated and confident!

Never had a bad experience at this place. Most recently the stylist Gabby hooked me up with a gorgeous cut and color. Expensive, yes, but you get what you pay for. My color is rich and dimensional. With a two sentence description, this girl nailed the subtle details of both the color and cut I wanted. Very intuitive; a warm and insightful conversationalist. Without any instruction she blew it out and straightened it the exact way I do at home. She even gave me some awesome ideas about how to style my hair for work. Love that girl and this salon. P.S. Ignore the hater reviews, unless youre a pretentious, cheap a**hole that expects to be treated like royalty.

My daughter -in-law and I had a lovely visit to get pedicures. Thank you for being so friendly and professional!

My bridesmaids and I went to Maxim the day before my wedding to get manicures and pedicures. Maxim was SO amazing to work with and so easy to call and schedule appointments (and make edits to them) for the large group of girls we had. I strongly recommend Maxim to anyone!! They were amazing and even brought us all water, etc. They also made sure we had room to sit and drink and snack and we could bring in anything we wanted. What a great business :)

Ive been going here for over 7 years now and have loved every experience. I have very thick, curly hair and when I moved here looked for a new stylist almost immediately. Ive never changed since...Toni does an AMAZING job every time Im in there. My gel manicures are always amazing, my last manicure got me a ton of compliments. Pedis on the Porch are great for summer (just keep in mind that its just a simple polish change...not their full on pedicure). I could go on and on..

It is always a pleasure having a pedicure at Maxim. Bright and clean surroundings with an up-beat vibe about the place. Great service.

I am very pleased with the way Jennee cuts my hair. My hair is thinning and has no body. I am grateful for Jennee and her ability to give me a haircut that complements my face and layers to give it the appearance of being fuller. I always get positive feedback from people after Jennee does her magic. I enjoy the staff and always feel like I am visiting the gang when I go to Maxim.

Love my hair stylist Toni. I’ve been able to get my confidence back when she helped me with my hair loss. Athmosphere always friendly

I frequent this salon and have been a loyal client for the last 5 years. The girls at the reception are always friendly when I arrive and offer to take my coat and get me something to drink. The new pedicure chairs are AMAZING!! They heat up, vibrate, massage and you can adjust the seat for those of us with really short legs. My gel manicures always come out really nice. I have had nail services from Toni, Rachele and Gabby and they all do a superb job.This salon has a great rewards program and honestly I earn myself a full day of pampering once a year that I cash in on my birthday each year by just purchasing my normal items like nails and hair. Prices are right in line with other salons that offer quality services - you get what you pay for. If I wanted a cheap haircut I would go to a brand new stylist at a $10 haircut salon; I dont so I go to a place I know will take care of me and provide good services.

High quality cuts, styling, coloring, massage services and more for expected Park Ave pricing ($$$). Comfortable and friendly atmosphere and staff, with complimentary beverages offered to customers for a personal touch. Student and medical-staff discounts available. Walk-ins and appointments both accepted. My new go-to for hair care needs.

Was so happy with my experience here! Felt like the workers really cared about what they were doing and what I wanted. I would recommend going here for everything from manicures to facials!

All my experiences at Maxim have been wonderful! Special thanks to Lynzey for the trendy new hair style!!

Great service by great people. Wish I could go more often. Every service is so relaxing!!!

Advertises walk-in specials but doesnt have any walk-in slots on a Friday afternoon... No specific hours stated on sign, or from reception/host other than after 5:30pm. Maybe they didnt like the look of my jeans and t-shirt based on the air of condescension I felt. Weak at best. Happily went to World Hair and had a few Gennys while I waited for a stylist. More expensive but more my speed.

Incredible services offered, highly satisfied, I get my nails and hair done here, amazing work with my curly hair

I have always had a great experience at Maxim Spa! I have had several massages there with Laura, which are relaxing and amazing every time. I definitely recommend their spa services here!

We went for the PETIcures to support Verona Street rescue. The girls were pleasant, pampering and it was a great experience!

Ryen is great. Toni is fast and efficient

It was just one and only time I visited there. The clerk was rude and quick to dismiss my questions and request. Never again.Edit: Oooh!! Heres the full review per the reply from the business interest: staff members were busy talking among themselves and not much to clients. My stylist was good. This could have been a five-star review if it was a review for the stylist, but this is about the experience at the salon in general. Facility was clean, but a little of acetone smell from being a mani/pedi place.Again this is my review from the overall experience of the salon. I had negative experience on my paid visit, therefore I have no interest in returning to re-evaluate any businesses that gave me a bad experience on my own dime. I would appreciate if the business owner acknowledge my view and just be aware of it, instead of dissing the review by simply saying that I only visited once and my view is invalid.

Called the morning of to see if they had any openings, and Jamie was able to get me right in! Very friendly, super cute salon and a great haircut!

Love Laura the massage therapist. She is very clinical about resolving pain issues.

They seem to have a high turnover so you will never have your favorite stylist to go to. The coworkers openly gossip about customers and each other alike. The haircuts are okay, but the manicure is very basic and not well done.

Went with a friend for a pedicure on the porch. We had a great experience and will be going back in October for a spa pedicure in side. I would recommend this salon. Very nice, clean and personable.

Every person at Maxim Spa & Salon make every effort to make you feel special and enjoy very moment you are with them. Just the best. I am very fond of their massages too!

They get me squeaky clean 🤫 and tipsy 😂 get the red wine. I go every 6 weeks faithfully

Super friendly staff, excellent service every time. I go there for facials, massages, nails and pedicures and Im never disappointed!!!

Amazing service and the staff was kind and helpful even though I know zero about hair

Excellent professional service from the Salon and the staff all are wonderful! Truly a great Salon!!!

Love it! Always feel so pampered having a pedi out on the porch. My daughter and I have made it a new kick off to summer ritual. Everyone is so friendly.

I went for a root touch-up & style, ending up spending $ 220 with a very mediocre result ! The stylist who did my hair, Rachele, is clearly not experienced enough but still they have the audacity to charge you with absurd prices !!! The blow-dry was super rushed and the end result not satisfactory at all. The overall atmosphere of the place has some odd formal detachment, most of staff expect from the lady at the reception who seemed genuinely nice and kind, has an attitude on the verge of snobbery, which is ridiculous as the place itself isnt upscale at all. This is the worst and most expensive hair experience I had here in Rochester. I would never recommend this place to anyone. Theres a wide choice of salons on Park Avenue offering better services at much much cheaper rates !

My daughter and I have been going here for about six months now. For her junior prom she had a mani/pedi. Wel also had cuts and blow outs. They always start on time, which I love. Great service, sweet staff!

My bridesmaids and I spent an afternoon at Maxim Salon the day before my wedding for manis and pedis. The staff were friendly and we enjoyed being on the porch for our pedicures. There were some staffing issues that resulted in one of my bridesmaids not receiving services for an hour and the stylist who french manicured my toes had to move me around and try a few times to get the tips just right. Overall, I would recommend Maxim Salon for small (2-3) groups or individual services as they did not seem equipped to handle our larger party of six.

Love Maxim! Love everyone there, extremely professional. Ryen Charles is the best!

I love it here! The people and the atmosphere is amazing. Andrea is a color goddess.

Great workers very friendly and engaging in to fun conversation and I loved my nails

I am not sure why I visited Maxim the first time over all of the other salons, but Im so glad I did. I have been seeing Lenzie for almost 4 years and she never disappoints.

I love this place. Everyone is kind welcoming and services are top notch.

I love my microblading! Go see Brittany!

I went with my friend for her birthday for a mani pedi and it was awesome. They let us bring our own mimosas and we got to sit next to each other. They had 4 pedi chairs and 3 mani chairs. Amazing experience and highly recommended.

Satisfactory end result- highlights- but not an experience I would rave about or a salon I would highly recommend. The front desk receptionist was very friendly, my stylist was very quiet- not a problem for me since Im not especially chatty either. I walked in and it was my first time visiting- I did get the feeling by watching the stylists interact with clients and speak to eachother (during the 3 hours that I was there) that walk-in clients recieve a different treatment than regular clients. It was awkward to hear the stylists bad-talking their co-workers who werent present. Also I didnt realize until checking out that I was charged extra for a toner my stylist put in my hair after lightening it. She did however tell me I could come back for more toner if my highlights werent bright enough and she wouldnt charge me. I probably will go back for it since they look kinda orange and its free anyway- but besides that I dont plan to return. Just not a good vibe- Ive been to much better places that I could rave about and this was not one. Like I said though, I walked out with a satisfactory cut and highlight. Not hating, just saying it like it is.

Ive been going to Maxim Salon for a few years now, always for a facial with Katie. The staff has always been wonderful, courteous and easy to work with, even when I asked them bend the rules a little. I can go someplace closer to home for a facial. But if it isnt Katie, it isnt the same.

DONT schedule an appointment for a haircut otherwise you will be charged more than if you walk in. I came in for the special $15 student haircut and I was charged $10 extra for a blow dry (which I was not told ahead of time that I would be charged this). Afterwards, I was told that because I planned ahead and made an appointment the blow dry was included and I was charged that $10 extra. Really??? Horrible store policy that doesnt make sense.Afterwards I received a gel manicure from Ryen which was absolutely excellent. I would give her 5 stars but definitely the rest of Maxim 1 star for their horrible customer service and unreasonable policies.

My son and his girlfriend bought me a certificate for my birthday. I called to set up an appointment for a facial and a pedicure. In the process of doing that the girl was not very friendly but I overlooked that, then when she said I needed to give her my charge card number, I said why I have a $180.00 gift certificate. She stated well if you dont show we charge you. I was not happy with that at all, not when I had a $180.00 certificate they should have said if I didnt show they were going to take it off of that. Well no choice in the matter gave her the info. I could go on about the confirmation and all that but dont want to be here all day. I went in and met Katie for my facial, she was so sweet and so nice I loved her and her personality, she is someone that knows how to deal with the public. She took her time with me and at first I thought it was expensive but Katie was well worth it. NOW I went for my pedicure, did not care for the girl Gabriel, first she did not smile and I felt had no personality, very pretty little thing but should not be dealing with the public... well I have to say my experience with her was TERRIBLE.. the worse pedicure I have ever had. I had asked if someone could put a little acrylic on my one toe nail that I ripped part way off and she said she would ask. She came back and said no she is too busy, now mind you I have had this done before and it takes approximately 1 min. at the most. NO... oh dear I am so sorry we are really busy ... no apology at all. I made my comments and got on the phone with my Nail person Holly from Pro Nails and told her what I needed and she said come right in Pam it only takes a second. I told the girl and no comment... she said do you want polish I said no I will have to have Holly do it as I need the acrylic on that one nail... she just went on and then said your done.... SHE DID NOT EVEN ATTEMPT TO DO MY CALUSES, put lotion on my feet only not on my lower legs and the whole thing was done in about 15 minutes.. it was terrible and I am so upset I wasted the money on it. And just so you all know I think they had 2 customers... they were not swamped. I just never heard of not wanting to please a customer... I think they should just go out of business, I will be sure to tell all about my experience. I do feel Katie should start her own business I think she would do wonderful, she knows how to treat people. Guess I will stop here but I could go on.. TERRIBLE EXPERIENCE, WOULD NOT RECOMMEND TO ANYONE!!!!! I FEEL 5 STARS FOR Katie and 0 stars for Maxim.

I recently have started getting spa services again after covid hitting and I can not express enough how safe and clean I feel at Maxim! I am a stay at home parent so my childs safety is #1 and I always leave feeling not only safe but relaxed! Especially after receiving one of Dianas amazing facials. Andrea also does THE BEST mani/pedis. Its been 2 weeks since my visit and my nails are still perfect!

Lenzie is an amazing stylist!!

One of the better full service salons in Rochester

Recommend great people

A bit overpriced but it never hurts to have wine during a pedicure 😊

Awesome place!

Rachele is a miracle worker!

Loved it!?!

Staff is not welcoming to all ethnic groups.

Extremely Overpriced