Extremely disappointed in the service here. I left with multiple bleeding cuticles and the actual manicure itself took two hours. Will never be back and don’t recommend to anyone.

This place is by far my favorite place to get french gel manicures. The staff is attentive, professional and very detail oriented. Though they are always busy, this just comes to show how many loyal clients they have, including myself. Katie is such a wonderful lady! I always get compliments on my nails, many assume my nails are acrylics even though i get gel on my natural nails.. thats how good they look!

We got 1 regular pedicure, 1 gel pedicure, and 1 full set acrylics, and still happy with results over 2 weeks later. Staff was very polite. Great experience, would love to come back!

Amazing experience!!! All the employees are friendly and accommodating. Make sure to book appointments prior since it is a busy spot. My fills look great everytime and my friend was very pleased with her pedicure!!!

Clean, professional staffs. Awesome deluxe pedicure, towel, message. Felt very pampered!

Came for the first time and they were awesome very polite and great service. Came for the second time bad service I felt rushed through my whole process their faces said it all how mad they were because they forgot to add on a service that I said over the phone. The service I asked for did not get done both girls were very rude except the guy! I though i found a good place now I have to look somewhere else

I usually get renee and she is amazing but the last time i went i got jimmy, he barely understood anything i said and when he went to go put my acrylics on there was brown stuff in the acrylic powder and he just mixed it in. there was also some weird stuff floating around in the monomer. on top of that, the brush was still dirty from the last customer. this unclean setting gave me nail fungus! never again.

I came to visit my cousin she recommended me to this nail Solon. I asked for the refill but the lady told me I need to take off do the new set I said ok, I paid 55$ but she told me my nails maybe broken in 2 days, and asked me to pay cash. Very disappointed.

Oh my goodness where do I even begin! Everyone here is super professional and accommodating. When I come here I always ask for Katie-She is super sweet and my nails always look amazing!! They are definitely getting busy so I would call ahead for an appointment-You will not be disappointed!!

Well done! Came here with a friend for pedicures and SNS dip powder application. Clean, many color choices. Will definitely recommend this salon.

Very rude & unprofessional. To talk about clients in your native language and laugh at people bc you think they don’t know what you’re saying is ignorant. The attitude I was given today was unbelievable. Everything here is an up charge. “ That’s an extra $5, that’s gonna be an extra $10” I have no problem paying but the work they do is mediocre in my eyes and not worth the price. Especially with the attitude I was given. Bye! I wouldn’t recommend this place to anyone.

Got a full set with a flower design yesterday, and they are the best acrylic nails I have ever had! I’ve already gotten many compliments. The shape on every nail is super even, and the design was amazing. I also got a pedicure and my toes have never looked better! Not to mention the nail techs were also super nice and friendly. They took their time to make everything look perfect. Definitely recommend!

We were welcomed as a walk in...did a great job on her nails.

Well done! Staffs are friendly and prices are reasonable around the area.

Went for the first time over the weekend. I got dip nails and they are so strong and beautiful. The nail tech who did my nails did an amazing job and I could see how much effort and care she put into doing my nails. I have gotten so many compliments. I will definitely be going here for any special occasions! I wouldn’t make it a regular thing, it’s a little pricy in my opinion (as a student) but they do a great job and it’s a great atmosphere!

Did pedicure.Good experience with massage chair and nail treatment. The nail dirt went away.Problem is that you might find it hurtful sometime (but just ask them to do it more gentle should be fine). Sadly one of my toe nail polish went away after a night.

Great customer service and great results! I moved to ROC 3 months ago and was long overdue for a manicure and pedicure, so Im glad I found Bolsa Nails. It will be my local go-to nail salon from now on. The owner (or manager?) Katie was quick to respond to appointment inquiries, and when it came to my nails, Zenna was very diligent with getting my worn feet fresh again and my dull nails precisely shaped and shiny. Clean facilities and extra steps taken to follow COVID safety precautions.

This is the BEST nail salon . GREAT customer service, CLEAN and doing EXCELLENT nails

Great place! Ive been going to Bolsa for a few months now, and Im always happy with the service. My nails have never looked better! Those ladies really know what theyre doing.

This is the absolute best place in Rochester for nails. They are amazing, any design I bring in, theyre done perfectly.

Very professional and did a great job, very impressed!

I loved it, being a cosmetologist i can be very picky about salons. my experience at bolsanails was great. they did have to move my time down a half hour but they called and told me this instead of making me wait and not know. then i was greeted warmly and the tech gave me water and helped me pick out the colors for the designs i wanted. she was very friendly and seemed to want to make sure i was comfortable. the place was very clean and beautiful decor. the nail tech that did my nails was clean and polite and very professional. i was very pleased with the out come

Best pedi in Rochester! I highly recommend their services.

I love Bolsa Nails. Professional staff, clean salon. My manicure is always perfect (pedicure too). I highly recommend Bolsa nails.

Highly recommended! They did a phenomenal job on my dip mani and waxing services. Tons of colors to choose. The salon is super clean and the staff are very helpful. It is convenient for me and my girls since we are down the street at WestFall Dental Office. We are excited about this spot, will definitely be returning as a regular!!

Every time I went their nails would fall off in less than2 days also very rude one time after getting a nail fixed I went to pay with my card and they had an attitude despite I wasn’t told they wanted cash on the phone prior luckily another customer had cash and offered to pay them think it was 5 dollars I let it go and thought I’d it it another try after another set ended up falling off by now I had been there about 3 or 4 times it’s barley been 5 minutes and she’s asking me if I been there before which throws me off because my aunt if a wel known customer who had brought me there as I try to refresh the woman and ash does she remember my she has the nerve to laugh in my face and ignore my question that was when I finally had enough of her and said forget it these people are rude and unprofessional and not worth the money

Located in Loehman plaza, staff is very good, my place for manicure, its close to house, the shop is not cluttered, roomy. Personally I prefer Cuckoo, she is very good, wears the same pearl earrings, smiling and does a great job.

Katie has been doing my nails for several years and she is the BEST! She opened her own nail spa now which is Bolsa Nails! Get a quality mani/pedi for fantastic prices with wonderful hospitality. They completely renovated this location in the Lac de Ville plaza near Tops in Rochester NY. Easy parking. Call to make an appt or they take walk-ins. I always get a gel mani but they also do acrylic and regular polish also. Brand new pedi chairs and a fresh clean open feeling in this nail spa. Katie the owner and several of the other girls speak a perfect english so if you can always feel you can get your questions answered. But the other Vietnamese ladies are all really nice and make up for in quality manicure and pedicure what they cannot offer in perfect english. Free wifi is also available so you can get work done and check emails if needed but try to relax and enjoy :) You deserve it. ‍

Bad service I came for appointment have to wait 20 minutes then old man said he doesn’t know how to do he should retire

Bolsa nails is always clean, very friendly, and excellent at what they do. Im always satisfied and receiving compliments on my nails.

I would highly recommend this place!! I’ve been coming here with my mom/sister in law and we absolutely love their services! Staffs are patient and professional. Huge selection of polishes and dip colors to choose from also!! The salon is super clean and that’s what we are most concern about. Thanks Bolsa for a great experience every time. Best salon to get relax and pamper!!!!!!

One of the best nail salons I have ever experienced! Pleasant staff which is very important to me. Makes me want to continue going for service. Salon is very clean. Another very important factor. I hope they stay in business for a long time!

I just love Bolsa nails; especially Katie who does my nails. She is so sweet and kind. She does a tremendous job on my nails and makes me feel relaxed and comfortable. I will never go anywhere else to get my nails done!!

Best nail techs in Rochester!! Absolutely love Zena!

I love this nail salon! It’s very clean and everyone that works there is so nice and professional! They take their time on your nails and do a good job! I can’t say enough good things!

Katie is my nail tech and she is the BOMB.com! Katie is very friendly, detail-oriented and professional. My nails are flawless every time. I also appreciate that Katie takes the time to personally get to know her clients and greets/treats everyone that walks into the salon with respect. I highly recommend Bolsa Nails and Katie!

So glad I found Bolsa Nails! They are all professional. The atmosphere is very relaxing. Katie does my nails and she is awesome and very patient . My nails are perfect every time.

Great atmosphere and love how clean it is here! So many seasonal polishes to choose from. My technician was very helpful and meticulously pay attention to their work. So excited I’ve found my new place!! Overall, it is a very well established business. Thank you for making them look so beautiful!! I’ll definitely come back in two weeks.

Yesterday was my first time going to Bolsa Nails. Katie did my dip powder and it looks incredible! Best nails I’ve ever had! She really took her time and paid attention to every little detail. She makes sure you are comfortable and enjoying the process every step through. Recommending Bolsa nails to every one from here on out! Love, love, love!

Very friendly and professional staff. The salon is so clean, and that’s a big deal to me seeing as many places are not hygienic!! I go there for my dip manicure, pedicure and facial wax. Their work is impeccable!! Love every technician there. Highly recommend. Thank you Bolsa Nails for existing.

I went to get a appointment they wont even schedule me one and if they could see me at the time at least the could offer me a appointment

Came back to Bolsa to say how impressed I’m with my dip powder manicure. Excited to see my actual nails had growing out in three weeks with this product on!! This place is my To-Go now and the nails techs are quality, they takes their time and you’ll see awesome result.

Absolutely fantastic experience! Katie was so kind and wonderful to talk with and my nails are absolutely beautiful!

Excellent nail salon at Bolsa Nails inside the Brighton Tops Plaza.You will love your manicure & pedicure here!

Great experience! They were able to take me as a walk in, and even though they were busy they really took their time and did a fantastic job! They were gentle, careful and detail oriented. The entire staff was friendly and professional, and the space was clean and comfortable. Thank you!

I was a walk in and was able to get a pedicure right away. He did a good job. My toe nails look great and the exfoliation and massaging of my feet and legs felt great. He did not give me an option for a design but that was okay with me.

I always get great service, the salon is always clean, and the quality of my manicures and pedicures are excellent. They have lots of colors to shooed from- And the music is always enjoyable. I highly recommend Bolsa Nails.

Had a great experience the first time . Second time nail tech Katie would not see me because she had an appointment in 30 mins, fair enough . Third time I made an appointment with the same person, Katie . When I arrive for me appointment with she tells me that she was running an hour late. HOW unprofessional, the person sitting at her desk looked like she just sat down. Waste of my time and gas will never be back .

Do not get Dip done here. Terrible. It is true Im from Michigan, however when I get a Dip manicure I expect the nail salon to have every single step of the dip process. I do not understand how you can offer the service but not have the top coat for the Dip powder. I should not have to request the top coat for the service i called to see if you offer. It seems like the business owner should offer the complete service, or at least notify any future customers that you use Shellac top coat. If I had know I never would have had the service done.

Amazing services!! The salon is clean, neat and sanitary. I’ve been coming here and could only get highest quality manis and pedis. All the employees are very nice, welcoming and professional. For sure, worth the try!!!! Won’t go anywhere else.

Best nail salon Ive been to in the Rochester area. They do an amazing job with my nails. Pedicures or manicures, they always make my nails look great! Definitely recommend!!

So friendly, great service! Many gel colors to choose from. They never want you to leave unhappy, everyone is very sweet.

I walked in for a touch up job and without any greeting she quickly responded that they did not have time at the moment instead of saying they were busy or asking if I wanted to make an appointment instead. We left disappointed and wont be coming back.

Perfect nails every time! They don’t rush and they always take the time to get every little detail right. Lots of color choices and options for every type of manicure. Recommend

This is a very good spot to get a little TLC. Got a gel manicure this afternoon and very satisfied. Nice staff!

Lisa is top notch. She is methodical and painstaking and really takes the time to do my nails perfectly. I love her!

Amazing staff.... And owners.... They really show their customers respect and treat them like friends not just a dollar. And they do unbelievable service! I forgot the one ladys name .. But she went all out during my pedicure... I really appreciated that!

Very clean and friendly. Gel manicure and pedicure came out beautiful and held up longer than any other salon I have visited in the area. Highly recommend.

I love this place! My girlfriend and I make a date to try and come often, its our go to. Ive been to lots of the high rated nail salons in Rochester and this one really sticks out. Everyone is so friendly and they all do a really great job. Ive gel and dip mani pedis and also gel pedis done, theyve all come out great. I am getting married soon and Id like to have all my bridesmaids have their nails done here. Great job Bolsa!❤

Wow I loved my experience here😍! I just moved to Rochester and tried out this place since it’s not too far from me and this is honestly the first time I’ve been to a nail salon where I didn’t feel rushed, unwelcome or uncomfortable. My nails came out great and this is an affordable place, this is definitely my go-to spot!

I had written a review over a month ago, and the services provided at that time were not up to my expectations.The owner asked me to give them a chance for free services and see the results. I went again and tried the services, and definitely the gel manicure done by Kim was very good.I would like to say that i was very happy by the service and would definitely love to go back to this place.

I work down the road and me and a co worker wanted to get pedicures on our hour lunch. Told them ahead of time about our time crunch when making the appointment. Not only did they accommodate our needs but also was very good service. Looking forward to more lunch breaks here 👍🏼

I visited this place recently and have to say it was a great experience. They have a variety of colors to choose from and a place is very clean. Tools are very santitized also. Love it and will come back for more.

Amazing job! They did awesome on my nails! Pricing is very good! I am definently coming back!

I’ve been all over seeking a great gel manicure. I’ve found it! Besides the best mani and pedi ever, the folks are super friendly. I have a special style (painted moons), which Vi learned to do for me. She’s my all time go-to gal!! And Katie, the owner, is wonderful.

Clean, courteous, and accommodating. I had a regular manicure and pedicure, both turned out well. I recommend booking an appointment ahead of time because it was busy.

Nice place, nice people, good work done...need to offer ombre style nails to keep up with the trends.

My friend and I came in for pedicures this morning. They took their time and did a beautiful job. Very clean and very friendly. I will be back!

Wouldnt do long nails...over priced

I have been around town but have to say this is one of the best nails salons. Thanks for the service. Both pedi and mani came out great! Will come back come for sure.

This is a new facility, that I would say actually have good talent, but you can tell they have a very stereotypic view about blacks, On more than one occasion I’ve experienced profiling, although the first couple of times I felt that I was over exaggerating, I’ve started my grandmother, mom, and sister to come, all whom will no longer patronize the business. If you wanted to be treated fairly, as if your American dollar is the same as any others and you are a person of color, do not patronize this business!

Great place...very professional..I can grow with this place!!!!

Very poor service, I do not recommend visiting Bolsa Nails.

Friendly and very nice place. Great service!

I absolutely loved my experience here. Im still fairly new to Rochester and actually had never had a manicure or a pedicure done before. I decided to treat myself after a weeklong stay at RGH and went the day I got out, 6/28. My husband called and we scheduled an appointment at 615. We were running late trying to figure out new meds with the pharmacist and we got there 15 mins late. I felt so bad. But the lady was still so welcoming and polite, letting me know it might be a few minutes and I said no problem. Thank you for still taking me. I had the wonderful pleasure of having Jack work with me. He was so kind and patient. He really took the time to make sure my nails looked amazing, even staying an hour past close to make sure it was perfect. I cannot be more thrilled and happy with the results. I had to give him a tip that matched his work and dedication. I just hope it was enough. I have never had such an amazing customer experience. Im so coming back here as long as I live in Rochester and telling everyone how amazing this place is. Keep up the amazing work guys. Oh and the place is impeccably clean and well maintained. :)

They do such a great job Everytime and they have decent pricing!

Bad attitude

Best service ever I love this place !! Wish I could give it 10 stars

Went the other day on my lunch told them i had a hour and i got a set with gel polish it took almost a hour qnd half i was 20mins late, and i wanted square and women did them rounded!!! Update then the owner tried to offer a refund only if i took my comment way !!!! Very very unprofessional!! Beware!!!!

I am new to the location. Nice place and quality work!

Variety of colors to select. Love the chairs.

Great experience. Clean and nice staff

Friendly staff

Nice staff

Nice place and clean!

Wonderful service!

Very clean