Been a patient with nurse Capuano for years and she is always helpful and attentive to my needs. Their new office is very nice.

I cant give a review of this practice because no one ever answers the phone. All you get is hold music for 10 - 30 minutes!! My time is more valuable than that. I found a nice office up the road at White Spruce.

I absolutely love my eye and lip peels- face treatments. Christine is a fantastic Esthetician. Very professional, attentive and personable. I highly recommend her.

My daughter had a consultation 3 months ago. Today was the day of the procedure we scheduled. My husband took off work. This morning, I received a call from their office. The caller told me to arrive a half hour early. I was lucky I got the call; I would have to tell my husband to call the school to give them an earlier pick up time. Then the caller asked, “does she have a tan?” I said not really, maybe a little. I asked why. The caller said they couldn’t do the procedure if she had a tan. Why am I learning this now?! I told the caller, “the doctor told me my daughter would have to use sunscreen AFTER, but never mentioned anything about before.” I’m annoyed/surprised. My husband takes her in. The doctor said that if we did the procedure she may have lighter skin in that spot (on her face under her eye) permanently. My husband walked out. Apparently, there was also an upset man in the lobby because he had waited an hour in an empty waiting room. I did some research, Dermatology Associates of Rochester (very close by) is where you should go. 👍 Your Welcome!

Dr Duffy is a wonderful doctor. Highly recommended

Everytime I call I’m on hold for 10 plus mins can’t speak to anyone to make an appointment.

Stall is courteous and professional. I was late yet they accommodated me which I appreciated. The doctor took her time with me.

Dr. Duffy is absolutely wonderful. She is incredibly kind and compassionate. I was in a lot of pain and she helped make me a treatment plan to finally alleviate symptoms I have been having for years. I am so thankful to her and her team.

Have good assistance with my help

Great staff! Very helpful, caring and safe.

This place used to be phenomenal. Its gone downhill. The office now looks shabby inside. The last few times Ive seen the doctors for a facial skin concern, they havent even looked at my face. Getting prescriptions filled is a nightmare, and the staff is rude and unhelpful. Worst of all, they are so backlogged with appointments that long-time clients cant get in to see the doctor for love or money. I do want my doctors to be successful, but I also want to be able to get an appointment if Im having an acute rash or concern. Oh, horrible rash on your face today, right now, this instant? Well see you in TWO MONTHS. Im finding someone else.

Dr. Duffy is a fabulous dermatologist. She takes her time to make sure you know what needs to be done. She definitely cares about her patients.

Easy appointment setup. Friendly staff and the PA was VERY informational, helpful and thorough. Might be the first time I ever enjoyed visiting a doctor office of any kind!

The receptionist was HORRIBLE! I asked her if there was a consultation fee for a birthmark removal and she said there might be. I then asked if she could check - she was audibly annoyed by my question. She then came back and told me yes. $135 for a consultation. I asked her if I could contact my insurance company to see if they may cover any of the treatments and she said no. She wouldnt give me a medical code to see if insurance possible covers it. She wouldnt even tell me a ball park on how much the treatments can range from. So... basically you need to spend $135 for them to tell you - we cant treat you, or we can treat you but it will be a million dollars. What a rip off. The receptionist was so unpleasant, unhelpful and rude. I was completely put off by the unprofessionalism and rudeness.

Dr.Duffy was recommended to me by 2 of my respected friends. I was told that I would love her and Indeed I did. She is so friendly and easy to talk with making the whole experience of someone examining your near naked body very easy and thorough. The whole office staff is great!

Very good care

I love Dr. Duffy!

I have been going to Genesee laser center for many years and my entire family goes. They are all very nice and I love the doctors. I particularly see Kristin and she is absolutely wonderful. This is a great place to come for all your dermatology needs.

I have been a patient of Dr Duffy’ for some time now. I have such confidence in her that recently I had a terrible infection from a bug bite. Urgent Care and then later my Primary Care Physician weren’t sure about much and left me uncomfortable from the infection AND their ability to resolve this issue. Dr Duffy walked in the room and at first glance KNEW exactly what it was and how to treat it. This isn’t the first time she’s pinpointed things our regular Dr missed, including with other members of my family. She’s warm and understanding and radiates confidence. This practice is BLESSED to have her.

I would highly recommend Genesse Valley Dermatology & Laser Center. I have been a patient now for little over two years. The reason why I recommend it is because of Dr. Duffy. She is so knowledgeable and really takes care of all of her patients. My skin has dramatically improved since seeing her and I am forever grateful to the care she has provided.

They were the easiest medical office Ive ever dealt with. They got me in within minutes of checking in and the entire appointment including the time with Dr. McMeekin was no more than 30-40 minutes. I left with an accurate diagnosis and a prescription called in and waiting for me after work. I would highly recommend Genesee Valley Dermatology to anyone, stop putting it off and make the appointment, youll be pleasantly surprised!

This location is top drawer. Especially Dr Nana Duffy.

Been going here for a few years now after switching from a practice in Greece & so happy I did! Dr. Lertzman completely transformed my skin with the regimen suggested for severe perioral dermatitis & frequent acne. I’m getting married in a few months and finally feel that I can be confident with my skins appearance on my wedding day. Will also be going back in a couple months for my 1st set of fillers

Dr Duffy is the only good thing bout this place

I always feel very comfortable during my appointments at Genesee Valley Dermatology. The staff are personable and get to know their patients. I really enjoy this office and all it has to offer.

My overall experience was great. Dr. Duffy is perfection! She talk to you not at you, she has great bedside manner, as well as making sure she gives you in depth information.

Never, ever go here. Theyre more interested in beautifying than helping people who really need help with severe dermatological issues.

I got an appointment within a week! That is pretty much unheard of with these types of things so I was very impressed. I didnt have to wait and everything was very thorough.

Genesee Valley Dermatology & Laser Center is an skin care clinic. I was able to get an appointment right away with the doctor. The spot treatment he prescribed has been working really well.

Dr. McMeekin is the best! Highly recommend him and his staff.

Lovely office full of lovely people- they worked with me to tailor services to my budget and were patient and kind in answering any questions I had. They also provided a small tube of sunscreen after a laser treatment so that I might avoid any sun damage, as I hadnt brought any with me.

Based on Google reviews I decided to give Dr. McMeekin a try, and I have not been disappointed. Very little wait time to get into an exam room or to see the doctor -- weve been in and out in 15-20 minutes. The staff is all friendly and professional.

I went here because of all of the great reviews and I was hoping to have a wonderful experience. Unfortunately it was the opposite. Yes they were very prompt and on time, but the service was rushed and poor. The nurse greeted me went through a list of questions on her laptop didnt look at me once. Once the dermatologist came in (with another woman who didnt even introduce herself she just stood in the corner and documented everything) it was all very rushed. It was my first and last appointment. She came in told me what face cream I would I would be using for my acne then rushed me out. Didnt ask about my skin type or do any type of assessment on me. When I did ask questions she was short and you could tell she was eager to get out the door.

Depends on who you deal with in the office. Some are rude, some are nice. It is expensive, and on one visit I requested a specific spot be treated and the doc missed it by 1/2 inch, but of course still charged me. The laser treatments are $$ and very quick - you pay by the second.

Staff is always kind, friendly and prompt. Love my Laser treatment. Cant wait to try other services in the office.

Efficient and personal check-in. I was taken into the exam room very quickly with minimal wait time. My provider and nurse were top notch!

I used to come here years ago for laser work but this time I went in for hair loss. The staff is very nice. The doctors have always gone out of their way to make me feel comfortable.

Very pleased with how quick and professional the staff is. No crazy waiting, great medical care and frank advice. Very happy with this office!

Very professional, lots of services, great explanations and no pressure. I like this practice a lot, and I get the impression that everybody there enjoys working there!

The staff here welcomed me happily when I came in and I did not have to wait very long to be seen. Dr. Duffy was great to work with too, I was happy with everyone here.

Setting an appointment at Genesee Valley Dermatology & Laser Center is very convenient. The staff is just wonderful. They are very helpful, courteous and friendly. My appointment greatly exceeded by expectations.

I have been a patient of Dr. McMeekin for over a decade and have utilized him and other staff for various services, and they never disappoint. If you are looking for a great dermatology center, I highly recommend Genesee Valley Dermatology & Laser Center.

The doctors and staff here are all very personable, and do their best to make you feel comfortable while you are here. The excellent care they provide for you is outstanding.

Woman who answered the phone immediately puts callers on hold without determining need, then customer service isnt great even after explaining need. Makes me wonder how good the physicians are

I am always very impressed with my visits to Genesee Valley Dermatology & Laser Center. The staff is very friendly and welcoming. I recently switched to this office, and I couldnt be happier with my decision.

Weve used the center for basic dermatology needs as well as surgery and have been very pleased with the skill of our doctor and with our experience.

Dr. Duffy is knowledgeable, professional, and kind! She is diligent in finding out what youve tried, what you need, and how to get you the results you are looking for!

I went there for therapy to eliminate spider veins on my legs. I was not prepared for how painful each injection was (they inject a salt solution in feeder vein). One of the injection sights wouldnt heal so I went back and the doctor told me to simply put aquaphor and a band aid on it. Four weeks later....here I am with an infection in it and on antibiotics. My legs are maybe 30% improved. I am told it could take another couple of treatments....I dont think so.

The PA who treated me seemed annoyed with helping my skin issue, and the fact that her initial diagnosis was incorrect. Her bedside manner made me feel inferior and just plain stupid. I got the impression that things would be different if I was there for laser procedures or Botox...I would not recommend this practice for real dermatological issues.

Working with the staff at Genesee Valley Dermatology & Laser Center is always a pleasure. They are great at communicating and make the billing process very simple.

The staff was courteous, knowledgeable and professional. Appointment was on time. A great experience.

I was there with a friend. She is very pleased with her experiences.

Dr. Beth Lertzman did my Botox and my lips with filler and I LOVE it! She really has good eye for what looks good and natural.

Just scheduled an appointment, unlike the other dermatology offices in Rochester I was able to get an appointment 3 days after I called. Other places were 1-2 months out

Wonderful, caring, friendly staff, and GREAT results on fixing a facial scar.

1) Requested an appt - and got one in less than a week. Even a vet needs 2 weeks. 2) Doc was ontime 3) Other staff was pleasant and had a sense of humor.

You will have to pay $130 just to know their laser hair removal prices !! Dont believe me? Ask them and theyll tell u the same.Rediciluase.

When I called in for an appointment, they got me into the schedule for that same week. The doctor was right on time for it as well, so there was really now waiting around for it to start. It was a very well-run office.

Genesee Valley Dermatology & Laser Center is a full service, professional medical spa. The staff are efficient with their work and create a comfortable setting for their patients.

Beth takes such good care!

They have an excellent office staff and it was a pleasant atmosphere!

Amazing service and felt taken care of by nurses and doctors

I am always seen on time at Genesee Valley Dermatology. The service is prompt, friendly and professional by all staff members.

Thank you for helping me

I like it here but the receptionist was VERY rude on the phone

Very competitive

Great Staff

Fast and efficient.

Great dermatologists.

Great experience

Great care