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Airquip Heating & Air Conditioning
830 Linden Ave, Rochester, NY 14625, United States
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Airquip Heating & Air Conditioning

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Mi
Review №1

The crew that came to do my installation, Gary, Sean and Nick were awesome! The installation was done perfectly and extremely quickly and professionally. These guys really know there stuff and appear to really enjoy their work. I can’t confirm, but pretty sure Sean was heard singing multiple times throughout the day (even though Gary looks more like the front man of this band) a definite sign they are confident in their abilities and have fun while working.

De
Review №2

Wow! is what comes to mind when I think about Airquip heating and air conditioning. I had them install a new Train furnace, Train Air conditioner and wifi thermostat. It was a great experience From the meeting of their salesman Corey Goodness, who was amazing with his knowledge of their products. He Explained every detail and was on time and never pushed us to make a decision. The Install crew Sean, Jordan and Mike showed up on time and went to work and by mid afternoon they were done! They were all professionals and easy to talk to and answered any questions I had.. my wife and I are thrilled with the outcome!

Ry
Review №3

I had just purchased a new home and we got a few quotes from a bunch of different HVAC techs. Corey, the sales rep that was our contact point, was able to whip up 3 different quotes with a bunch of different optional addons. It impressed us on how fast he was able to provide us so many quotes.Our expected installation was about a month out, due to COVID supply chain issues. I had received a phone call the night before service to inform me how many people were to arrive. 4 guys showed up at about 8:30am on Thursday. Mike, Sean, Gary, and Nick were on site to replace the water heater, replace the old 4 ducts with the newer 6 standard size ducts, and install the new Trane AC unit.Friday was the finalization of the duct work, and only two of the guys showed up. They cleaned up and got the AC working wonderfully. Within an hour the AC was able to cool off the 86 degree ambient temperature down to a comfortable 70 degree. My family and I could not be happier and we will contact Corey soon to give us an estimate to replace our furnace.

Pa
Review №4

There are not enough nice things I can say about Phill, Jeff and Nick. After talking with seven other contractors--all of whom failed to inspire confidence, offer a first-class solution or provide assurances they could work COVID safe, I went with Airquip. I believe I got a Cadillac solution at a very competitive price. Jeff and Nick were thoughtful, meticulous and a delight to have in my house for the day. You inspire confidence in your own way. Such a pleasure to do business with genuinely kind, decent people. I could not be more pleased. Thank you!

Ch
Review №5

Very pleased with the installation of the new Trane system followed up with a complete duct cleaning. Very thorough and professional from start to finish. Thanks Corey, Brad, Jeff, Jack, and Josh!

Le
Review №6

Gary, Sean and Nick from Airquip installed a new Trane HVAC system in our house yesterday. Their work was professional and well done. The system works beautifully. After completing the installation, we were given a thorough review of the parts of the system as well as a tutorial on how to operate the new thermostat

Li
Review №7

We had Sean and Nick install a Mitsubishi electric heating and air conditioning unit in our sun porch. They were just as excited as we were to see how well it cooled our room. We are so happy we will now be able to use the room all year. These two men were prompt, worked hard and were very courteous. They were professional in both their knowledge of the unit as well as how hard working they were and happy to be installing it. We use Air Quip for everything from installation to maintenance. The company as well as the staff are really great!

Hu
Review №8

After a bad experience with another heating and air company I reached out to my neighbor who recommended talking to Gary of Airquip(our neighbor) and he was absolutely helpful in helping to have my new A/C & Heat Unit installed today! Gary, Sean, and Nick were the consummate professionals during the installation. I could not be more happy with the job they did as well as their professionalism! Airquip ROCKS!!!!!!! Thanks Gary!!!!

Bi
Review №9

A great team. Everyone from Mike on sales to the install crew of Jeff, Sean and Tony. They were informative, professional and a hard working group. Nothing was pushed on us, but we were provided a lot of good information to make a decision. The installation looks great. All cables and tubing dressed. New ducting looks terrific. They worked great together as a team to get the job done within a day. Everyone took the time to answer my many questions throughout the process. We are very pleased.

Be
Review №10

Airquip installed a ductless split system in our home. Corey did a fantastic job mapping out our needs and laying out the plan in a straight forward and easy to understand estimate. Jeff and Mike did an amazing job with the install, everything looks very neat and clean! Everyone was friendly and professional and we are very happy with our new system!

Al
Review №11

Airquip replaced our furnace and A/C both in one day. The installers were very friendly, polite, and hard-working. We are very pleased with the quality of their work and saw that they really paid attention to detail. Well definitely have Airquip do the yearly cleaning/maintenance.

Sh
Review №12

From the estimate to the installation of my new HVAC system the whole experience was enjoyable due to the professionalism of Corey, Sean and Nick. They were friendly and willing to answer any of my questions. Thank you!

De
Review №13

From start to finish, air quip was phenomenal. We have use them for maintenance and then to replace our air conditioning unit. Could not be happier. Everyone was very professional, friendly, and very engaging. Nick and Sean who did the installation felt like members of our family when all was said and done. We needed to have a thermostat replaced and it took extra elbow grease but Sean was great. I would highly recommend them.

Ma
Review №14

AirQuip did a fantastic job replacing my furnace/air conditioner/water heater/humidifier/air purifier. The salesman (Corey) looked at all of my existing equipment and took measurements. He then provided me with different options and answered my questions so I could choose what was best for my home. He wasnt pushy at all which I very much appreciated. Even after he left, he answered follow-up questions I had via email.The three guys that came out to perform the work (Gary, Sean, Nick) were very professional. Im the type of person who wants to know whats being done every step of the way and they were very nice in answering all my questions and explaining what they were doing and thinking. Even before they started, we went over what they would be doing so I understood. They worked hard all day through the humidity and rain too. Cant say enough good things about the installation and the performance of the equipment so far. And I didnt pay a penny over what was on the contract I signed with the salesman.AirQuip came recommended to me by my parents and other friends and I am now a happy customer as well.

Mi
Review №15

Sean, Nick and Kelley worked hard all day replacing my 25 year old AC and Furnace. Each of them answered all of my questions patiently. Towards the end of the install I noticed a couple of minor items that were satisfactorily resolved immediately. It has now been a few days since the install and my wife and I are happy with the system. If I bought another house that needed a system replaced I wont wait so long and call AirQuip to have it replaced without a second thought.Thank you Sean, Nick and Kelley!Mike

Ca
Review №16

I had a great experience with Airquip from the start. Michael was great, showed up on time and quoted a fair price. He answered all my questions, even after he had left (by both email and text). Jeff and Jordan, who installed the AC, did a great job. They showed up on time and did a great job of explaining everything. They did an awesome job with cleanup, couldn’t even tell they had been there! Since it’s early in the season to test out the unit (and it snowed!), they promised to come back at a later date to test. I have no complaints and highly recommend Airquip!

Li
Review №17

I can highly recommend Airquip after the exemplary service we received from start to finish from Corey, the salesman, and the friendly team of Sean and Drew, the installers. They listened and communicated well, were attentive to cleanliness and seemed very skilled. Sean went above and beyond by removing the old humidifier and water lines, which turned out to be a bigger job than anticipated because of the old pipes. I would certainly use Airquip for any future work we may need.

Cr
Review №18

The guys did a great job. They came early and worked all day for two days straight. They were professional, kept us informed throughout the whole process and went above and beyond to pass our expectations. We love how the new Mitsubishi system turned out. Thanks so much.

B
Review №19

I recently had AC installed by Airquip. First the customer service by Phil and Katie was fantastic! Corey was able to come within a few days to give me a quote for a complete install and all my options. Sean and Jordan came within a week to install and it was flawless. They were fast, respectful, and detailed. I highly recommend this team and Airquip overall for any heating and cooling need.

Ca
Review №20

Jeff and Mike just left after installing a ductless AC system for me. On time, professional, explained everything. Neat, tidy, efficient and very pleasant. I am super pleased and am glad Airquip was recommended to me. They installed a new furnace a year ago and maintain that as well. I heartily pass on that recommendation! Thanks, Airquip, Jeff and Mike!

Al
Review №21

Ive had someone from Airquip come to investigate issues for an AC unit installed by another contractor a couple times in the past 5 or so years. Both times, they were extremely courteous, clean, and helpful. Id highly recommend them for any HVAC needs.

Sh
Review №22

I called Airquip, and could not be more satisfied. The staff was professional and knowledgable about the install. They answered all the basic questions, the install itself took most of the day. They were punctual.

Br
Review №23

We had a great experience with Airquip. We moved into a house with an old furnace and no air conditioning. Over our first 3 winters the furnace stopped working once or twice a year. We had several companies come service it and our favorite was Airquip because they are honest and professional and know their stuff. They also were not pushy at all and trying to scare us into replacing it. So when we needed to replace it we went to them for the quote. From working with Corey for our quote to Drew, Sean, and Gary for the install it was a great experience. Our finished basement proved to be a tough install in a tight space, but they did a great job and didnt charge more when the install went into a second day. Highly recommend them!

Ri
Review №24

Airquip crew of Jeff, Mike, Sean, Nick recently installed a Mitsubishi ductless mini-split system in our home. They were professional and friendly, and were continuously hard at it getting the installation done. They accommodated all our requests, including some special mounting of line sets to facilitate exterior siding replacement, which will be done after the AC installation. They exceeded our expectations, and we would highly recommend them to anyone needing HVAC installation work.

Ni
Review №25

Nick and Joe were outstanding when installing a new ERV system. They were courteous and cleaned up nicely.

De
Review №26

I like to thank installers Jeff and Drew both were very knowledgeable of product both were very polite and on time. They did a great job installing furnace, AC and water heater. They also answered every question and were very patient in showing us how everything functions. Let’s not forget about the salesman Michael Bessette who also was very knowledgeable of the product and spent a lot of time going over everything making sure of customer satisfaction.Thank you again Airquip Team

je
Review №27

Great company to deal with. Nick and drew were great on the installation.very clean and professional.Michael was fantastic when he came out for the quote.He made things happen very quickly.Very nice to get an honest opinion of what needed to be done.

A
Review №28

I recently had a tankless water heater, Heat pump and propane furnace installed at my house and it was a really great experience. Mike and Phill were always available to chat, day or night, about any of our concerns. The install went smooth, with a full explanation of the thermostats and answers to any concerns we had. When your spending and investing into your home, you need to know the equipment is taken care of. You need to know that you have reliable people you can call. Jeff and Sean on install were great from beginning to end. Thanks Airquip!

To
Review №29

My wife and I were very happy with the service that we received starting with Michael (salesman) and the installers (Jeff, Mike and Drew). All were professional, knowledgeable and did what they said they would do from the start. Thank you.

Jo
Review №30

Michael Bessette at Airquip was great to work with. They replaced my furnace and water heater in 2019 and just installed AC this week. His team, Nick and Joe, were polite and professional. Their quality of work is great and Michael Bessette delivered on everything we were hoping for. The best part for me was how he worked to get us on the schedule quickly. I will definitely use them in the future. On top of their great service, they install quality equipment. My neighbors used someone else for their AC and I can hear their unit running from inside my house. The equipment Michael Bessette and his team installed is quiet and works great!

Ji
Review №31

Very professional workers. Arrived on time and immediately got to work. They installed a complete HVAC system in under 8 hours. Highly recommend Airquip for all HVAC needs.

To
Review №32

We appreciated Michael Bessette helping us choose the right-size furnace and AC without overselling as well as all of his insights and candor. I especially appreciated his accessibility and attention to all of our questions while we were making that decision and right through installation. Sean, Drew, and the entire installation crew were on time, professional and considerate, finishing the installation well within the estimated time. Sean discussed with me some aspects of installation before getting started, and there was a conscious effort to make everything work neatly and most efficiently within our space, all of which I greatly appreciated. Everything looks great and weve been very happy with the Trane furnace and digital thermostat (it hasnt been warm enough to use the AC yet). As we were told it would be, the furnace is very quiet!

Jo
Review №33

My existing furnace was 21 years old and decided to have a problem and stop working one night when it was 9 degrees outside. I called Airquip’s emergency line that my neighbor suggested to me. They were very responsive and talked me through what may be wrong and even offered to come and fix it that night if they could. I decided to have someone come the next day. They called me first thing in the morning and sent a gentleman named Bob out to see what was wrong. He talked me through everything that was wrong and explained it all in a way that was easy to understand. After weighing out all the options, I decided to replace my furnace completely. Bob made some calls and said they could install a furnace the next day for me. Bob was great! The owner Phil came over right before Bob left and walked me through my options and was very professional and helpful. He also identified a problem that I had with the main line of my furnace that heats the upstairs not being insulated correctly and said he could have someone from his team fix it. The next day, Sean and Mike came right on time and got to work right away. They talked me through everything they were doing and were the nicest guys! I felt very confident in their work and it was all done so well! They were also very neat and clean. They also did the insulation work to the area above my furnace and it turned out amazing! They even threw that work in for free for me. I can’t thank the team at Airquip enough for everything they did to help me. I am a first time home owner and have only been in my house for about a month, so it helped to have a trustworthy and very accommodating company to work with. I had so many questions and they helped me with everything I needed. Thank you again!

Br
Review №34

Our installers, Jeff, Mike and Drew, did an excellent job installing a new furnace and heat pump. They were on time and did a professional job installing the new Trane equipment. Corey provided a quote with a wide range of options and we chose the option best for us.

Ke
Review №35

Tech was on time with good knowledge looked at issues and let us know what was needed. Would use this company again with out doubts.

Gr
Review №36

Annual furnace maintenance requires a dedicated, experienced technician to do the job right. That’s why I’m thankful that Airquip sent Joey to service my furnace because as a result of his thorough inspection of my heat exchanger, a crack was discovered. That’s a dangerous condition that led to the decision to buy a new furnace. The cold weather required fast-tracking a replacement. On the same day Airquip sent out Michael, their residential heating expert, who filled me in on my options. Satisfied with his recommendations and competitive price I moved ahead with the job. To my amazement Michael was able to schedule the job for the next day in light of the freezing temperatures. Jerry was sent to do the install and was done in one day. I was impressed with his diligence. My new modulating Trane furnace has proven to be more efficient and quieter then my old unit. Bottom line is the customer service and expertise I received could not have been better. I highly recommend Airquip. My sincere thanks go out to Joey, Michael and Jerry.

La
Review №37

Great response and results, good service at a fair price.

Jo
Review №38

Sean and Jordan were the installers of the new Trane A/C. They were on time, worked quickly and were very thorough. We recommend these two guys, highly; and recommend Airquip to any one needing HVAC services or new equipment. Thank you.

Je
Review №39

**UPDATE** After seeing my review and hearing of my dissatisfaction, Phill the owner called me to discuss further. He listened to my concerns and let me know that he will fix my AC unit with absolutely no charge to me because of the hassles i had to go through. Not only that, he had it done within 2 days. Jeff and Drew were the repairmen that came over to do the job and they were so friendly, knew everything that was going on and triple checked everything before they left to ensure that it was working properly. I am so happy with this service that my opinion has done a complete 180. They showed that customer satisfaction really matters. It is important to them that I am satisfied and the work was completed properly. I would absolutely recommend Airquip to anyone.. I am a very happy and satisfied customer. Thank you Airquip for turning this bad experience into a great one. My ac was installed the end of July 2020 and since then they have been out 5 times for the exact same problem. On the 5th time today.. after being here for hours, the repair man says they believe the leak is in my original line. They chose not to replace the original line when it was installed. He told me they are not responsible for the issue and were charging me over 1000.00 to fix it and thats with a discount. Charlie, the service manager as Ian, the repair man made it sound did not even want to discount the price. Ian said he had been pushing him to do something for me since the many inconveniences I have had to go through since this should have been found on the first time they were here. Ian then says to me that it will be a 189.00 fee for coming today.. when Ian contacted charlie to ask about waiving that fee, Charlie said its not their problem .. I said something needs to be done because this is not right.. so they told me they would submit it to Phil the owner and see what happens .. Ian leaves and about 5 min later calls me and says he forgot to turn my furnace on and he isnt good with conflict. Airquip does not care about their customers or keeping their customers. They have been here 4 previous times and finally on the 5th time they tell me its not their issue only to charge for the future work and the call today .. I will never ever use airquip for anything ever again. I will not recommend them. The service is horrible and obviously after 5 times the repair service is horrible too.

Bo
Review №40

As a property owner of several buildings in the Pittsford Village area, I have 17 heating units and 17 central air conditioning condensers and evaporator units that need to run in top notch condition. Last week, needing to install a new condenser and evaporator in one of my buildings, I called Michael Bessette, an extremely knowledgeable and helpful sales professional at AirQuip. Michael Bessette immediately met with me, prepared a detailed proposal and even made temporary arrangements for air conditioning so the tenant could conduct business as usual. I was so impressed by Michael Bessette, that I accepted the final proposal on the spot, as Michael Bassettes advice and demeanor were very professional and understanding of the problem. The AirQuip crew did a fine job with the installation and left everything clean and neat. As a retired builder, and very active as a property owner, I highly recommend Michael Bessette and AirQuip.

Da
Review №41

After experiencing a furnace failure on Tuesday, the team at Airquip Heating and Air Conditioning were able to procure a new hot water boiler system and install it on that same Thursday. During the interim, they provided space heaters to get us through the freezing temperatures. The entire team was professional, friendly and efficient ... from the failure diagnosis of the old system, analysis of the new heating system requirements, providing an estimate, removal of the massive old unit and the installation of the new system. The installation went flawlessly and was completed by mid-afternoon. After cleaning the job site, the foreman took adequate time to provide a thorough review of the system and its operation. This was world class service.

Jo
Review №42

Our installers, Sean and Jordan, were on time, very competent, and courteous. They answered all of our questions. They had some installation challenges due to the tight space in our condo’s utility closet. They were able to complete the installation in a timely and professional manner. We have been customers of Airquip for many years.

Da
Review №43

We had been heating with wood pellets for number of years. We decided to have a new furnace and central air installed. Jeff and Matt installed the system and did a great job. Jeff also installed 4 ducts, we have all hard wood floor thought out the house and was leery about it. Jeff got all the heat runs in perfectly. We had a couple small issues and they took care of them for us. They are a company that stands be hind their work and products.

De
Review №44

Jerry and Matt arrived on time to install a new unit to replace a 35 year old furnace. They quickly took away the big heavy unit squeezing it safely pass a waste dumpster, roofers and ladders. Jerry gave a stress free lesson on the modern thermostat. Overall, great experience. Jerry and Matt left us with smiles.Special thanks to Airquip repairmen who gave the old furnace an extra long life. We appreciate all of you.

Ke
Review №45

Great guys very polite and helpful,I would definitely recommend this company.

St
Review №46

AirQuip helped us replace both furnaces and both AC units in a very short period of time and at a very reasonable cost. From Michael in sales to Matt Jordan Drew Jerry Sean & Carl, great group of professionals all around. Michael took the time to explain all options and came back after instillation to ensure everything was installed to his standard, and all the instillation workers were on time professional and friendly. Cant recommend enough!

Ch
Review №47

We had a tankless water heater installed. Great service, very excellent crew that came to do the work. Efficient and neat, explained everything very well to us. Would highly recommend.

ma
Review №48

After obtaining quotes from 2 other large HVAC companies, we knew immediately we would go with Airquip when Michael Bessette came out to the house. He was extremely knowledgable about the equipment and its installation. His pricing was competitive and he was fast in getting us a quote. Once we mailed in our deposit, Airquip got us in much earlier than we had expected. I stressed I wanted senior installers, experienced in older homes and Michael assured me he would send a great team. He delivered. Jeff S. and Mike J. were great - cannot say enough how easy, stress free and smooth they made the entire process. Installation quality was superb - every thing was so neat, tight, tidy. Beginning with best location/placement for the Mitsubishi minisplit indoor units on our 3rd floor, to the best location for the exterior drains (have to look hard to find them), to the neat use of line hide that matched out house best. They followed COVID precautions and when it was done I was super pleased. We are going to change all our HVAC maintenance over to this company. If youre looking to get HVAC minisplits installed, go with them - you wont be disappointed. Bonus: as promised, they made sure our price reflected the NYSEG heating rebate our job was eligible for. Great job!

Ga
Review №49

The crew was on time and very professional. They answered my questions and were very courteous through the job. When they were done they cleaned up and I can’t tell they were here except for the great installation.

Th
Review №50

After 29 years of heavy system usage of our Trane I recently experienced a failure of my AC system. I called Airquip and was extremely impressed with Michael Bessette (sales) and his knowledge of Trane systems. After committing to a contract with Airquip to install a new Trane HVAC system, Jeff and Jordan (installation engineers), were onsite to install our new system.Not only did the Airquip installation team do an incredible job installing the system, but they did it ahead of schedule and leaving the basement cleaner than when they first arrived! I was extremely impressed with their professionalism, knowledge, capabilities, and thoroughness of their work. I was also appreciative of their willingness to answer my questions as it pertains to the new system and how to use it.In closing if you are in the market for a new system, or for that matter, maintenance of your current system you should call Airquip. The Airquip team is an outstanding company providing an outstanding level of support. You wont be disappointed ...

Te
Review №51

Joey Marrocco came to clean our furnace and discovered a crack in the heat exchange. We were very grateful for his expertise, his knowledge and all the help he gave us as far as the dangers of the crack and all the info on a new furnace we had installed. He is a great asset to the company. Jerry and Moshe came to install the new furnace and did a fantastic and neat job. I then had Joey come back to help me learn about the new equipment and thermostat.

De
Review №52

Airquip installed our new furnace and air conditioner three years ago and we couldn’t be happier with our choice. We chose the two year prepaid maintenance agreement and renewed it again this year. We had Carl as our technician this year and last and have been so pleased with his thoroughness, explanations and pleasantness. He always takes the time to answer any questions we may have and explains things in a way we can understand. I would like to request that we have Carl every year for our heating and air maintenance. Thank you for supplying quality products and service!

da
Review №53

Great service. Staff was there to help with estimate and choosing the best model type that would work for my home. Able to complete the job and did wonderful. Super people and very professional.

Mi
Review №54

Joey Marrocco came right out to check our hot water heater when it was not working this morning. He explained options for cleaning, repairs, replacement. He was very thorough in explaining things and was not high pressure to replace it at all. We did decide to replace it and he gave us details on what might make sense for our family. I was very pleased with his professionalism..... he was very nice to work with.

Br
Review №55

This is the only Heating and A/C company I will ever deal with. This review was completed after sales and installation was completed. I will break both down. This was done after a decent winter storm with no heat.Sales:I interviewed John Betlem Heating and AC(Carrier), Isaac(Lennox), Taylor(Lennox), Excellent Heating and Air(Ruud), Paris Heating and Air(American Standard), and Dalton Heating and Air(Amana). Airquip was Trane. Mike B. came to my house and explained to me what his company was going to replace and provided me with three estimates based on his measurements. Mike also explained how his company had a 0% apr for four years as long as I qualified for it. Once I decided I was going with Airquip, Mike explained the simple online application process over his companys website. Once completed and approved through Wells Fargo. Mike had an emergency appointment set up the next morning for installation. Mike was very professional and communication skills were the best. Mike did not make promises that couldnt be kept by the installation crew. He was knowledgeable on how Airquips installation crews work and set a realistic expectation of them and their work.Installation:This went off without a hitch. Sean M. And Mike J. came out removed the old furnace and installed the new furnace, updated anything that was attached to the Furnace and AC. Knowing the basis of expectations set by sales, which could be set to a very high level. Sean M completed the highest quality craftsmanship I could ask for. Not only did he complete the task at hand with short notice he did it with awesome customer service I have ever seen or heard. Even his helper Mike J. was extremely knowledgeable of the Trane product they were installing.I couldnt have asked let alone pay for better sales, and installation. Airquip is the best Heating and AC company out there hands down!!! I would recommend Airquip to anyone and if you deal with Mike B., In sales and/or Sean M. And Mike J., In installation, there is no one else out there that can do a better job!Brian JWebster, NY

Ke
Review №56

Joe and Drew did a neat clean job. Explained the system thoroughly. I am very pleased with Airquip.Updated posting. Carl came to my home and performed yearly maintenance on my heat pump and furnace. Excellent work, very thorough answers to all my questions. Great job.

Pa
Review №57

We just had Airquip install a new furnace in our home. We went with Airquip because they have always done a good job when we needed service with our a/c and furnace in the past. We are very glad we went through them. We called them the day after installation with a small concern and Gary made the trip out ...after hours... because he wanted to make sure it got done. He is amazing and we appreciate his time an how pleasant he was. I would highly recommend Airquip.

Sa
Review №58

Sean did a great job with our service. He also installed a whole home humidifier and an air scrubber. He spent time with me and went over everything in detail. He is very knowledgeable and provided excellent suggestions for us to get the most out of our product.

DN
Review №59

Jordan & Jeff from Airquip arrived on time. They were very professional and knowledgeable. They used masks and protective shoe covering while in the house and when in contact with us. They were very respectful of us and property. They took the necessary time to do the AC installation correctly and neatly. We would highly recommend them and would definitely hired them again! Thank you for a great work and experience!!!

Sy
Review №60

I want to thank Air Quip, especially Corey and Jordan, for installing several new vents in my 1948 Village home to increase air flow and comfort. Wow! What a difference! The work was well done, and the kindness and the professionalism of both Corey and Jordan was exceptional! May I also thank Bob who came out for an emergency air conditioning problem earlier in the summer!I have used AirQuip for years... all their services reflect a high standard of HVAC services and customer care.

Ba
Review №61

We were very happy with the install of our new furnace and central air unit. Sean, Jerry, Gary did a remarkable job and were masked the entire time they worked in our home. We were even serenaded by singing while they worked. We love our quiet new system and the house is so toasty. Thanks team for a wonderful product and install.

Ka
Review №62

Respectful, honorable, knowledgeable team!I cant say enough about how expert and excellent the entire team of Airquip is. From Michael, Jeff and Mike, who designed and implemented a very efficient and effective Mitsubishi air system for our 1920s home, to Brian who inspected and fixed some serious risks present in our hydronic/boiler heating system, to the helpful team in the office - Katie, Reggie, and everyone else - the team has been together a long time, work together productively, and meet or exceed schedules. This was the only house improvement project that did not leave end with a punch list items for me to complete after the contractor left. Thank you!

M&
Review №63

We were building a room addition and new garage on our house and needed to install heating and cooling. Our contractor recommended a couple of contractor/installation firms that he had worked with in the past. In the process we also decided to shop around on our own for additional quotes. We were focused on firms that are well experienced with the Mitsubishi heat-pump mini-splits. Airquip being a Diamond contractor for Mitsubishi came up in our search. Kevin Deal came out to quote the system and was excellent to work with. Quite knowledgeable, practical, and above all very honest about how they could best meet our requirements. Overall the quotation from Airquip was competitive and also included a Reznor gas heater for the new garage. As it turns out we had used Airquip once before in the past to install an Aprilaire humidifier on our old furnace and had the same experience with a fair price and excellent service. When the crew arrived to perform the installation we were thrilled to see Jeff again, (who installed our Aprilaire), as well as Kevin, Jerry, and Jeremy. The three Js did an excellent job performing a very clean and solid installation, and they got it all done within ONE DAY which was impressive! (Being a design engineer myself, I was very happy with their professional level of quality workmanship. Very clean and well thought out overall.)

Am
Review №64

We worked with Corey for an HVAC install. He answered all the questions we had and was very responsive and professional to us, even though we were fairly unfamiliar with HVAC systems. He stopped by our home day-of install to check in, which was great. We also had a great experience with our installers (Matt?) day of. They really took the time to make sure everything was installed correctly and answered any questions we had.

Ch
Review №65

Airquip service was high caliber. From the salesperson Corey to office personnel who kept us informed with reminders of the service, installation and what to expect. Drew and Jeff arrived exactly when said on a cold winter day and worked all day. When the job was completed all was explained and questions answered. During Covid workers were respectful, friendly and knowledgeable. Thank you for updating and clearly making our new air and heating installation an obvious good choice of business. I would highly recommend this one service of many that Airqip offers. Christine McEntee

St
Review №66

Jerry and Sean performed an efficient clean professional heat pump installation. My heat pump failed just before a heatwave in August. AirQuip was severely backed up at the time of my need and was very upfront and fully disclosed the backlog situation. 5 or 6 weeks later Airquip Installed a new Trane unit which, on day 2 at least, we are extremely happy with. Nice people, scheduled and installed on time. Pricing acceptable professional and work. Would and will use Airquip again

Ke
Review №67

Joey Marrocco serviced my furnace and did an exceptional job and went the extra mile. He showed me how to change the filter which is a large one usually changed once a year and requires a little more skill than just pushing it in and out. He found that a burner holder was installed upside down and corrected the problem. I was very pleased with his service and will be requesting him again. Thank you Joey.Elizabeth Borchardt

Tr
Review №68

We recently had a Mitsubishi air conditioning system installed in our business and we couldnt be happier!! Thank you to the installers Dave, Mike, Drew and Carlos who worked on a Sunday in order to make this happen. I was very impressed with their professionalism, consideration for my business and there knowledge of there profession. I would highly recommend Airquip and look forward to working with them for all our maintenance needs. Thank you!!

Ch
Review №69

Joey Marrocco was polite and professional. Heshared some methods that I could use to enhance the effectiveness of my heating system. I learned more about how my system works today than in the preceding fifteen years!I feel that I got the ‘value added’ experience that one wants from this and other services. Thanks!

Ju
Review №70

Airquip was amazing, efficient, clean and polite. Jeff was a great installer and kept me apprised of all of the work. He clearly explained everything before he left and even though this was a huge job, when he left you would have never known he was there. I highly recommend Airquip for any of your heating or AC needs.

Je
Review №71

Airquip came to fix our situation! AC from 91 and a furnace from 89. We now have a great system installed to replace it. From quote to finishing the job, these guys were the best. Now we have an amazing system that is keeping us nice and cozy in the hot times, and will keep us cozy in the cold times too! The install was done very professionally with a full cleanup.....you only could tell they were here by looking at the new system! I would totally recommend them to anyone who needs HVAC work!

Da
Review №72

The Airquip Installation crew of 3 was Excellent: masked, social distant, on time, single day install new heating & air conditioner, high degree of craftmanship, great communication on the systems: use, layout, operation, and 824 Thermostat functions.I was a facility manager and oversaw many equipment or facility upgrades. The Airquip Corporation sales and install staff was outstanding. Every item initial discussed, communicated, or in the contract was exactly as stated... No Surprises.The 3 person install crew completed the project adding craftsmanship upgrades to enhance long term reliability or serviceability.I plan to use the Airquip Corp for all future home projects as well as maintaining our New Trane Heating and Air Conditioning New Systems.I checked the first nights room by room temperatures which were within a degree or two as Airquip said they would be in our 2 story home.An Outstanding Contractor Experience!

Da
Review №73

Sean & Drew were here within the allotted time, and did superior work. They removed the old furnace and AC system and installed new. They left the work area as clean as they found them. Id highly recommend them for any job!

Ka
Review №74

Joey Marrocco did a great job. Friendly, knowledgeable. Explained everything and let us know what might be needed in the future and costs. Would recommend Joey and Airquip.

Ch
Review №75

Technician Joey Marroco was very professional and helpful. He helped me with a water pump and the thermostat and explained everything he did for my furnace maintenance. Thank you for the great service.

Ma
Review №76

Joey and Brian provided yearly maintenance for my furnace. I am very pleased with their service. They were professional, friendly and courteous, explaining what maintenance is provided to my equipment. Great job!!

Ro
Review №77

Were very pleased with all the services Airquip has provided for our homes heating and cooling systems. They are very professional, friendly and quick to respond to service calls. Would highly recommend them.

Su
Review №78

Specifically, the technicians (Jerry and Matt) and helper (Moshe) who installed a very expensive Trane unit in my home did an excellent job and were informative and pleasant. They worked diligently and professionally throughout a long day. They answered all questions and cleaned up before leaving.

JX
Review №79

We lost our AC at of course the hottest time of the summer. We were drawn to Airquip since they are an authorized Trane dealer with exceptional reviews. We were not disappointed. We worked with Michael Bessette who promptly and diligently coordinated the installation of a new system for us, and Jerry and Sean executed the installation promptly and professionally. Jerry and Sean were neat and clean, and clearly explained to us how to operate the new system. Michael has many years of experience in this industry, and he was knowledgeable and helped us find the best solution for our situation without pressure. We highly recommend this team.

Ve
Review №80

I am pleasantly pleased with the installation and instructions provided by Jerry, the installer. He was pleasant, knowledgeable and instructional. He arrived on time and completed the removal, installation and clean-up in a timely manner. Much appreciative!

Ni
Review №81

Joey Marrocco was very efficient and on time. He vacuumed everything. He was also very polite. Unfortunately in my old house he had an unappling area to work in. Thank you for providing the cleaning service for my furnace.

Al
Review №82

Airquip replaced a central a/c unit in my house. They could not have been more courteous and professional. Matt (and maybe Drew) were quiet and clean - thorough and polite. It all went as one would hope!

K
Review №83

Jeff and Drew installed our new furnace and wifi thermostat. They were very professional and did a wonderful job! Highly recommend!

Ri
Review №84

Outstanding service, professional installation, excellent technicians, great communications, reliable, friendly staff. Would highly recommend Airquip to anyone seeking any HVAC service or installation....Great experience.

Ji
Review №85

We purchased a new furnace and air conditioner. It was a great experience from Corey in sales to Sean, Mike and Jeremy in service. Very knowledgeable and friendly.

Ch
Review №86

Had an Aprilaire installed and the tech, Michael Jayne, made the process 100% painless and also saved me some money when he figured out that some additional hardware was not necessary for the existing setup. Would recommend to friends.

He
Review №87

Great experience installing new furnace and AC equipment

Pa
Review №88

Jeff, Jordan and Mike installed a mini-split system for me last week. The system works great (the cooling part; will try the heat after July and August go by). The crew was wonderful. Careful re: covid precautions, professional in every aspect, and kind to my granddaughter and dog. Wish all crews were like this one.

Je
Review №89

This morning it was -2 degrees outside...and 69 degrees and 35% humidity inside.Our home has never been this comfortable, and we owe it all to Airquip!When our old HVAC system broke down, Kevin came out the next morning to give us a quote to replace it. Totally transparent, he shared the cost breakdown line by line, then worked with our insurance company to get our claim approved. They even came to replace it two days after Christmas!Pictures are worth a thousand words. The installation is flawless. I couldnt be happier, and I think you will be too.

Do
Review №90

Been using AirQuip for years. Excellent service and knowledgeable technicians.

Ja
Review №91

Joey was our service tech. He was very courteous and respectful! Much appreciated!

St
Review №92

Joey inspected my furnance today and did a very thorough job. In addition he took time to review the status of my aging furnance and made suggestions on routine maintenance. I was very impressed.

An
Review №93

I highly recommend this company! Carl was our technician. He was polite, honest and upfront when fixing my AC unit! He was extremely knowledgeable and very professional! He thoroughly checked out our unit. He went above and beyond what I expected.

la
Review №94

Jordan and Gary installed my system. They were friendly and knowledgeable. They were on time and professional. I would recommend them and company.

Pa
Review №95

Joey Marrocco was a super nice service tech he was timely and very efficient.Thank You.

Ki
Review №96

Joey Marrocco was very professional and helpful in explaining things to me. I would highly recommend his services

Mi
Review №97

The service and quality of work was exceptional. From the sales to installation. Thank you to: Corey, Jerry, Matt and DrewI would totally recommend Airquip to anyone in the future!

Jo
Review №98

Airquip just installed a new A/C unit, and a new furnace for us and we awesome. Jerry and Sean were professional, knowledgeable, and spent time with my wife and I. I would recommend Airquip to anyone.

Ro
Review №99

The three Technicians (Jeff, Jordan and Mike) showed up on time and went right to work installing two inside units and one outside unit. They were pleasant and courteous. They worked efficiently and quietly. When everything was installed they went through the operation of the units with my wife and myself. They cleaned up all the packaging material and their tools and equipment.I highly recommend this crew and AirQuip Heating & Air Conditioning.Also, a thank you to Mike Bessette for the proposal he presented and for answering our thousand questions!

An
Review №100

Their have been some triais and tribulation in onteracting with airquip this summer and fall. But I must say that it turned out better than expected. I witnessed a tremendous effort on airquip side to alliviate a nasty problem with Misubisi. Airquip went overboard to solve problems and made recomendatins to helo me maontain my system from replacing a unit at no cost to setting up a maintenence agreement that will ensure that my system will conti ue to run effortlessly. 5 star rating

Information
53 Photos
100 Comments
4.9 Rating
  • Address:830 Linden Ave, Rochester, NY 14625, United States
  • Site:https://airquipheating.com/
  • Phone:+1 585-641-3080
Categories
  • Air conditioning repair service
  • Air conditioning contractor
  • Furnace repair service
  • Heating contractor
  • HVAC contractor
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8am–5pm
  • Sunday:8am–5pm
Service options
  • Online estimates:Yes
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