Due to COVID I had no idea when my membership was actually going to expire, so I called to get an understanding of when I could expect payments to cease. I spoke with a gentlemen in April who was very friendly and informative, however, he asked that I call back on March 1 to cancel or else my membership would continue. I called back on March 1, March 2, March 4, as well as mid month and never received a response. I left multiple voicemails, and have even gone to the gym to try to speak with someone face to face. Their staffed hours are never really staffed it seems. They are continuing to charge me for gym use, and the fob I have doesnt work to let me in. Feels as though they are just stealing money from me, and I cant seem to get anybody to call me back or speak with me when I get time to go up there. Quite the hassle, I would avoid Anytime (not just this one) at all costs considering I am seeing so many people with this exact same issue.

This gym needs updates... walls are patched but not painted.... treadmills are very worn and need to be replaced... cable machines need to be replaced. A lot of things need updated... where is my $75 maintenance fee going??

It’s closed. Went out of business

Was really excited to try this place out since it’s so close to my house and my other gym closed down. I went there on a Monday durning staffed hours and all doors were locked, I knocked and the three gym members inside just stared at me. I could tell it wasn’t busy because I could see there were only a few cars and few people inside, this was good news to me because I hate busy gyms. I called three times and got a voicemail each time but the voicemail box was full. I waited in my car for 20 minutes and called again in case the staff was just busy but still got no answer. I decided to drive farther to LA, where they opened the door for me and answered my call.

Amazing. Clean and friendly staff.

Do NOT sign up at this gym. My husband signed up in January and ended up finding another gym he liked better so the following month cancelled his membership. Now I understand some places have a 30 day notice so we were fine with the charge for February and then again in March. It’s now July and we’re still getting charged a fee. He’s called twice, I’ve called twice and he’s went into the gym twice. Unless you would prefer to be a lifetime member, I would highly advise that you look into somewhere that you can cancel without so many issues.

Nice people. Small but has the basics anyone needs for a solid workout.

I feel that Anytime Fitness is going to take the world by storm! It is the best experience I have ever had when it comes to a fitness center and I have been to quite a few over the years. The Center is so clean and well organized and the staff are professional and accommodating. I especially love and appreciate the 24 hour access and how well secure it is. General Manager Fred is especially helpful and accommodating and is always seeking to ensure every members satisfaction and safety. If I lived closer to this location, it would be my go to spot every morning after working long hard nights. You have to come see for yourself...you wont regret it

Been a member for about 60 days and overall happy with my experience! The new manager Shane is very helpful to any member that has questions or needs help. This is a low volume club, and at its peak time (5-6PM) there are maybe five or six members. I have never had to wait for any equipment, or the massage bed they have. Thanks so much! Your CLUB ROCKS!

My contract expired in April... They have been charging my account multiple times for the month of December and I have called for over a week and no one will contact me.

Great atmosphere with extremely friendly staff! Anthony is a great manager and individual! Hard worker and really cares about helping out his clients! Definitely recommend this gym!! Keep it up guys!

The most important points in a gym to me are hygiene, good equipment and the right atmosphere. Anytime Fitness at Walton Blvd offers all that for the right cost. It is very clean, the equipment is well maintained and its not to crowded, so the machines and equipment is available without long wait times. The atmosphere is great, the management is very helpful and Fred always has an open ear for suggestions. I have also trained with a personal trainer for the past year, and I just renewed my contract for another year. Kiana is doing a great job and it is an absolute fun time working out with her. Since I started my sessions with her, all physical issues I had with my knee are no longer an issue. She takes very good care of considering the physical state of each of her clients and adjusting the work out program to each persons capabilities. I have transformed tremendously since I started working out with her, and I recommend the program to everyone. Its worth the money!!

Switched to this Anytime Fitness from another location as my home gym because of the equipment and the helpful staff. I have been training with Quinton since January and I couldnt be happier. He is knowledgeable and a very good Personal Trainer. All of the trainers are very knowledgeable and helpful. I would recommend this gym to anyone who is looking for a nice gym as well as the benefits of affordable personal training. There is some equipment I would like to see added but overall the experience has been great.

Run down filthy conditions and inadequate onsite management. The absolute absurd condition of the gym has been that status for well over a year. There are plenty of gym options in the area worthy of your hard earned money. Note that you will be charged an annual maintenance fee - what a joke. Needless to say, Im no longer a member.

I love the Anytime Fitness Rochester location because I feel like I belong there; its seriously like a second home to me! Management always says hi to me when I get there and goodbye, see you tomorrow when I leave which makes me feel welcomed and reinforces my intentions of being there every weekday! I also love the members because they are so friendly and I am on a first name basis with many of them! I would definitely recommend this gym!

Equipment is well placed and clean. I like to lift weights and I usually dont have an issue with getting my workouts in when its busy. The studio room has a lot of room and ropes which is very nice. The 24 hour access is a great amenity for anyone going to school or having a busy schedule. Overall, great staff and gym!

This is a much better gym than planet fitness. They have actual free weights and is usually kept very clean. However, they are missing some equipment that I used to enjoy at another location.

Great gym friendly staff and friendly members, I would highly suggest this gym to others.

Management is great and the trainers are friendly. If you have any questions for management Fred makes sure to take care of you. The club is always clean. I love that I have access to so many different locations for when I travel and that it is open 24 hours for access.

This place only wants your money for sub par equipment. Also, they want a 30 day notice to cancel, I did that back 7 mos ago and they are still charging me to this day. I ask for my money back and they will not give me my money back. they offered a 7 mos free because i paid. I told them that i do not want to a membership with this place at all. they still refuse to let go!!! Time to get a lawyer...I dont have time for this SCAM!!!

Love the 24hr access. Its clean. Also have Zumba inside. Convenient location. Private shower rooms. Owner/manager is professional. My favorite fitness spot.

Website states that it is open 24/7. Website also says staffed 7am to 9pm. I stopped by on Tuesday at 2:15pm and again on Wednesday at 1:30pm. Both times the place was locked down. I looked in thru the doors and windows and no one was working. I knocked hoping that maybe some staff member was hiding in the back. Nope. The gym wasn’t staffed either day. So I called the number on the website and left a voice mail. That was at 1:30pm yesterday. It’s now 10:30am Thursday with no return call. Clearly they don’t want any business. Pass on this place.

Fred cares about his gym members and their health. He is excellent at what he does and makes me feel more motivated to hit the gym. Hes a good guy.

Never crowded always get to use the equipment i want for the workout im going for, staff is extremely nice, prices very fair. Pretty much got anything you could need for any workout, enjoy going here very much.

Great place--been a member there for a few years now. Members are good about helping keep the equipment clean and 24x7 accessibility is awesome for me!

Anytime is Awesome! Quiet and got everything you Need!

I have been a member of Anytime Fitness for 4 years I loved coming in seeing the old owner Kevin he made me want to go there! now it has been under new ownership and I have change my membership else where. I felt forced to sign up for things I didnt need. When I called to cancel my personal training ( the Owner answered) and told me it was no problem. Then another payment had come out of my credit card and when I went in to talk to him again he said he made a mistake and I still have to pay. If it was his fault he should have fixed it, other business owners would as it would show good service. I will never go back.

I started at a different Anytime gym before moving to the one in Rochester. The gym is always staffed during the day and has a clean fun atmosphere. The manager is always saying hi to the regulars as they walk in. The equipment is always clean and taken care of. Showers are clean and same with the bathrooms. I highly recommend Adam as a personal trainer, he has provided his expertise with learning to lift properly and target muscle groups that I normally wouldnt even understand. Im just happy when I go to the gym I feel welcomed and never have to wait to use equipment even during the after work busy rush.I signed my first contract in 2015, I have had no issues and my membership is month-to-month, and my price hasnt gone up or had any billing problems. As many are complaining about contracts, every gym has some type of membership, they are a company, not a recreational city provided service. I pay less for anytime fitness 24/7 than the gym that is at my office.

Dont really know what I paid for. it took me two weeks just to get in touch with someone to join. Their equipment is poorly maintained and there is rarely anyone in the office to consult. about $40 / mo is WAY too much for such a half-a*sed gym. Join the YMCA.

I work out at Anytime Fitness 5x/week and this location just didnt do it for me. Dont get me wrong, their equipment is newer, its a clean facility, and it has a massage room (which many AFs dont have). However, this location is particularly small. They are very limited on the equipment that they do have and because of this, it feels as though you are sitting/waiting forever on others to finish with what you need to use. I went during staffed hours and there was no staff to ask questions. I left within 15 mins and went to the Shleby Twp/Utica location on 25ish and Dequindre which has got to be at least 4x larger in size with far more available machines/equipment etc.

I seen a few bad reviews that have popped up. Apparently everyones experience is different, mine however has been great thus far. Signed up in October, and have been going 3 or 4 times a week since. Love it here, it has never been that crowded when I went, everything is kept clean, plus the massage bed is a huge plus. I have been recommending it to everyone. Plus, you get access to every other Anytime Fitness which is a big win for me---Since I spend a lot of time in Woodhaven, Taylor, Livonia, and Rochester.

Super clean and super enjoyable. Staff is super friendly. Best club I have been to!

The gym is very small. The manager has serious issues. He talks over you, arrogant, egocentric, disrespectful, says anything to make you join the gym. He is very hard to talk to and said something very offensive to me. I a going to file a complain and I wish I had it on record. He should be fired. I would not pay 2$ a month to go to this gym because of the uneasy environment. I was very uncomfortable, but stayed respectful. The manager thinks he knows everything and knows what you need to do or when you need to go to the gym. Unwanted advice belongs in the garbage when nobody asks for it. I had the worst first impression of the gym and be sure to tell everyone I know not to go there. Besides I am a health coach and his advice was very unappreciated. I never said what job I have, but he assumed I dont know anything about health or fitness and kept belittling me and offended me when I said I dont want to join at the moment. He wanted me to join and refused to give 7 day pass unless I wanted to pay 10$ per visit. If thats the fact, the website has false ad, because there is no 7 day free pass because the manager refused to give it to me and told me to join now. He was loud and arrogant. Bad business. Horrible place.

Have had an amazing experince working out at this location! Very clean, well maintained, and very nice staff.

I have been going to this gym for past couple of months. The gym is good and trainers are good too.

I have successfully trained for two powerlifting meets and one bodybuilding championship at this location. It is a spacious gym with plenty of equipment and free weights. For only having one squat rack, one smith machine, and one deadlift barbell, I find that I can usually get my powerlifts in within a reasonable amount of time. Their studio room is really big and is great for floor exercises.

Great facilities, very clean and sanitary, and Fred is a very motivating person who wants the best for his employees and customers

WARNING - DO NOT let Fred, the owner/manager coax you into signing ANYTHING. He is arrogant, pushy, manipulative, and extremely unprofessional. Look at any review site - after the management changed over in the Spring of 2016, everybody has had the same experience. If it was possible to have less than one star, thats what I would have given. The club is not nearly as clean as it used to be, everything costs way more than it used to (with way less amenities). The staff is not nearly as friendly or helpful unless youre willing to pay them...Anytime Fitness Corporate should do something about this guy - hes turning many members away from what, in my 5+ years of being a member, has always been a great fitness club to be a part of. Ill be taking my business to Planet Fitness right across the street.

Hi....it used to be better but ever since the guy Fred moved in it made this place one of the worst places in town.Looks at members with staring looks and makes one uncomfortable during workout plus also this gym isnt neat anymore. Super non coperative staff .it used to be a gym like home but now its such a weird place. I would say if someone want a better olace go planet fitness .it has far better machines and above all friendly staff which anytime fitness lacks conplately.So am not gonna be gym member anymore.totally not recommended at all specially with the weirdo policies.

I quit the gym and have not been returned the money for the entrance swipe card. I returned the swipe card over a month ago and been told three times the money is being mailed to me.

I really enjoy working out at Anytime fitness so far.

My trainer Kiana is awesome she has helped me for a year now and Ive lost over 30lbs. Ive never had any complaints. She has taught me a lot over this year.

I like a is not too noisy

Left my Bluetooth headphones at the gym for over a weak, they were waiting for me in the lost and found.Cleany, super clean!Exceptional and welcoming staff.Ive been to several Anytimes even in other countries...none as good as this one

Manager talks over you and is very pushy. Made me feel uncomfortable while he gave a very money grabby vibe.

Not recommend

Cant believe its actually called a gym.

Shane is the best, very helpful!

In my opinion, this one star comes strictly because of the narcissistic, pushy, and disrespectful manager. The guy doesnt know how to take no for an answer and just pushes you and pushes you into a level of uncomfort worse than sitting in between two morbidly obese people on a spirit airplane. Guy seriously needs to take a chill pill and let people do what they want to do.

Terrible experience.. I using a trainer . But I no longer work in the area and cant use the trainer anymore but the manager wont do anything to help my problem .. customer service is a joke

So clean and quiet

Great gym... Great ownership

You would like it if you dont like your workout space to be so big like the others do.!!

Love this gym and love the atmosphere it brings

These guys are ripp offs stay away

Very push sales staff. The gym is not kept as clean as it used to be.

Great gym and staff

Best gym in Rochester

I agree with Magicalange10.