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Toyota of Riverside
7870 Indiana Ave, Riverside, CA 92504, United States
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Toyota of Riverside

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Co
Review №1

These guys go above and beyond for what you want. Not pushy, super friendly, and just cool dudes. Moose, and Fausto got me approved for a car I wanted when many other places couldnt. When they got me approved Cedar, the super awesome finance manager closed the deal assuring i had the best deal I could get!! Thanks dudes! Ill be sending people your way!!

Sh
Review №2

Staff was extremely helpful, especially Mike in sales and Robert in finance. No gimmicks, just honest and transparent. Everyone we encountered was very kind.

T
Review №3

My daughter and I drove to the Toyota dealership on Indiana Avenue in Riverside. We were greeted as we walked inside. We were helped immediately without any pressure. The staff there is very knowledgeable and answered all our questions. We test drove a 2017 Camry with low mileage and it was in immaculate condition! All the employees were terrific with us! My daughter and I had a terrific experience at Toyota in Riverside. We weren’t there all night long either just a few hours later we bought her the Camry! She’s happy and I know she’s driving a very safe vehicle. Thank you to everyone at Toyota in Riverside.

G
Review №4

Everyone was friendly. Tony Turdo was very helpful and made us feel comfortable. Great experience.

Sa
Review №5

They are best of the best!Exceptional customer services! Even though its extremely far from my place, but Im still stick to them because of the best customer service ever I receive from Toyota service center!I personally worked with Eric, and he is an honest, friendly, and amazing to work with! HIGHLY Recommended!

Ge
Review №6

RIVERSIDE TOYOTA HOME TO ME AND THE LOVELY PEOPLE WHO ATTEND TO YOUR DESIRES, MEET EXPECTATIONS AND TRULY LISTEN TO YOU. I PURCHASED A 2021 TACOMA 4X4 FULLY LOADED I SEARCHED AND VISTED DEALERS PREVIOUSLY TO COMING HERE I COULDNT HAVE MADE A BETTER DECISION. YOU WANT A GREAT EXPERIENCE TREATED LIKE YOUR FAMILY AND COMFORTABLE/CONFIDENT WITH YOUR DECISIONS ASK FOR JIMMY. PROFESSIONALISM AT ITS FINEST!

ka
Review №7

We have been using Toyota of Riverside for almost thirty years. Marshall Gordon was assistant sales manager then and now overall general manager. Service has always been outstanding and the deals excellent. The staff will always also get A++ rating because of him. They will get better or else!!Can not speak highly enough of him or Toyota of Riverside

Ry
Review №8

This is now the sixth vehicle that my family has purchased from Nick over the years and it was as smooth and pleasurable as always. Everyone at Toyota of Riverside made this purchase a breeze. The cars were great and the service was even better. I quite literally tell everyone that I know who is looking for a car, to call and talk with Nick! He is seriously the best in the business.

M
Review №9

Had a very good experience buying a new RAV4 Prime from Mike Tirella shipped to another state. Entire deal was conducted professionally, and clearly entirely over the phone, texts, and email. Excellent service, and communication the whole time, including arranging the shipping.

Sa
Review №10

I was there today in Riverside Toyota Brenton Bisbee was very helpful and Excellent customer service oh I was very satisfied . I like this dealer

Ap
Review №11

Toyota of Riverside is the best! If youre looking for kind, courteous and professional service look no further. This is the place for you.

Jo
Review №12

Nick Hassan was simply an awesome salesman for Toyota of Riverside! I am a customer for life!

An
Review №13

After arriving at the dealership my husband and I were promptly approached by David, the sales man. He was very courteous and was very informing about the car we were interested in. The process of choosing a car was the easiest and most stress free ever. The gentleman in financing was just as pleasant and patient to ask of our questions. I am beyond content with the service we received and have been recommending your dealership to my friend and family already.

Du
Review №14

First and foremost I have to say that I’m very proud of my Son for being Smart and taking my advice on making his first vehicle 🚗 financed at Toyota of Riverside I did my research and Decided to give them a chance and I am so glad we did because they have an excellent team that is very dedicated to your needs on any vehicle financing for first timers Like my son or trade in or if you just want to test drive we didn’t take long to close the deal and we’re driving out within the hour and a half of our arrival the overall experience was great and I will definitely finance my next Toyota from Toyota of Riverside highly recommended🙌

Ag
Review №15

I just wanna thank my friend Ziggy Olguin from Toyota of Riverside who was able to assist with the purchase of my 2021 Toyota Tundra. As busy as he was he made the time and space to handle everything for this purchase. In less than a couple hours we were taken care of and out driving our new truck……💯% recommendedThank you Toyota of Riverside and thank you Ziggy

Tr
Review №16

Had a great experience at Toyota. Frank the salesman that worked with me was patient and took the whole day to get me into the right car. The staff as well in both sales and business office were incredibly helpful as well.

Co
Review №17

The service advisers are always nice and interact with me, very professional and I feel like they care about my well being.They always give me the option of service on my car, and never pressure me.

Ki
Review №18

We have bought many cars, The experience we had with Toyota of riverside was amazing !!! Buying a car from them was so easy ! Are sales man Jacob went above and beyond for us was the best sales person we have ever had !!! We have bought many cars and have always had horrible experience!!! We were 100 percent satisfied and would go back again! And definitely ask for Jacob !!! Thank you so much Toyota you made me a very happy car owner😁👍

Eu
Review №19

Toyota of Riverside offers the best service all around!We have previously purchased two Toyota cars at Toyota of Riverside both times Godwin was our salesman. We found ourselves shopping for cars and not finding what we wanted.We started to shop the Toyota of Riverside website and saw a few trucks we liked. Put in our info in the website to see if we qualified. A short time after someone from Toyota of a riverside called us. We knew off the back if we where going to get another Toyota Godwin would be our salesman. So, we let the person that called us know just that. The next day Godwin called us and we let him know we had been shopping around. He said you dont want those other trucks you want a Toyota. He convinced my wife and myself to get down there to test drive and to get our new truck.We showed up around 6:45pn walked the lot found what we wanted and the rest was history. We are not on our Third Toyota and very satisfied.

Le
Review №20

Worst car buying experience of our life! The car sales manager, David Zek, “Fleet Manager” was rude. We inquired using AAA car buying service since they don’t participate in Costco auto buying program. We are a Toyota/Lexus family, making a considerable investment over the last decade. The salesman, David Zek, treated my wife horribly. My wife and I have been active car shopping in our local area. She said we were interested in getting a fair value for our trade-in. She also mentioned we were in contact with other local dealers. Salesman David became irritated and started talking down to my wife. My wife mentioned that we were open to several color options. One of those was black. David said “I would never own a black car, they get to dirty”. Apparently they didn’t have any black 4Runners so they immediately tried to switch her to another color. The trade-in appraisal was a joke. David insisted we drive our car to the dealership for inspection. Upon arrival he simply open the car door to confirm mileage and get V.I.N. number. They didn’t even road test our vehicle. Mr. Zek said he would not be able to give us a trade value until following day. Why ask us to bring a car in for appraisal when your not prepared to make an offer? That evening Mr. Zek called me and confirmed the 4Runner we are interested in buying would arrive shortly. I then asked him for a written offer by email or text. He said he would not do that. He said I would have stop bye dealership to get offer. I visited the dealership today. To my amazement Mr. Zek knew very little about the vehicle. Mr. Zek was quick to give me a verbal offer for my trade in. He then told me this vehicle had an additional market up value of $15,000!! Are you kidding me I said. His excuse for up charge was high demand. Needless to say we did not purchase a vehicle. It’s my opinion Mr. Zek sales license should be revoked. Buyers BEWARE!

Er
Review №21

When you’re in the market for a new or used vehicle, the best choice is Toyota of Riverside! I’ve been a returning customer of theirs for years now and have purchased 3 of my last vehicles from them. Kenny Hotchkiss is one of the best and honest salesman I’ve ever had the pleasure of dealing with, not once did I ever feel like he was rushing or pushy with me or that I wasn’t getting the best deal I could get. He’s definitely a great guy. Mike, the gentleman in the service intake area, is so polite and helpful! He’s definitely the best person to see when you need any service done with your vehicle. Toyota of Riverside is definitely one dealership you want to take a minute and stop into.

Li
Review №22

Poor communication . Waited 4 weeks for parts, no call that parts were ready .I am sure that if I had not tried to reach out for a whole week I would still be waiting for a call back . Tried to charge me over 300$ for installation. Luckily I asked for a quote the day I ordered the parts and it was written on my paperwork(80.00$). The sad thing about it is that some people don’t have a choice, they don’t have the knowledge or the will to challenge . These places continue to rip people off . In addition the sarcastic undertones really aren’t necessary from the service advisors or technicians whatever they are called especially when a customer has already had a negative experience .It’s not my fault the person that dropped the ball in the first place passed the buck to you because they have the day off .I will not be coming back to Toyota of riverside and nor will I buy Toyota in the future . It’s tough out here.

Pe
Review №23

Just purchased a 2021 Venza from Nick Hassan. Very courteous and professional gentleman who convinced me to acquire the vehicle from RS Toyota without any further shopping around for better deal. Thanks Nick!

Ri
Review №24

Had a great experience from this guys,, the Gm Moe and mike in sales and the F&I guys did a good job over all,Ill come back here for my next Toyota.

El
Review №25

The Service Rep who help me was great. His name is Joseph with his personality and good customer service.

H
Review №26

After going to a different Toyota dealership in another town, and feeling like we were being attacked, we decided to drive to the Riverside location. The service in every department was wonderful. From start to finish, it was quick and easy. I love my new car, and would absolutely recommend going to this dealership!!

Sa
Review №27

Eddie Luna was our sales man and he was awesome! He helped us find the car that best fit our family and our budget. He made sure we understood every fee, and all the options the Corolla had. He was very informative, friendly and professional. Thank you so much Eddie! You’re the best!!!

Ma
Review №28

The staff at Toyota of Riverside was awesome. Extremely happy with our purchasing experience.

Ka
Review №29

I had an amazing and smooth even quick experience with David Avalos. I told him what I wanted and he got it perfect on the first try! I love my new Corolla Hybrid so happy with my purchase! Thank you so much David!

Je
Review №30

Thank you Toyota of Riverside in Indiana Ave. I went in with no expectations but I got a great deal and a great car. Nick Hassan got me in showed me a few cars and that was it I was hooked. He answered all my questions and had great knowledge and many years of experience. 10/10 definitely recommend.

Jo
Review №31

Im a disabled, university student and I came in as a walk-in seeking to lease-to-own a RAV4 Hybrid & left in a Corolla hybrid. Wasnt what I expected, but the salesman heard me out, answered all my questions & even invited his boss to help explain some things to me since Im a first time buyer. He explained that at the moment I couldnt afford what I wanted, but showed me a different way to have a new car until I can afford what I truly want. I felt respected, heard & helped by both Profesional Toyota salesman. Highly recommend this Toyota dealership to any first-time car buyer or anyone looking to obtain a dependable car.

Jo
Review №32

Good service and friendly salesman, had a pretty good experience after all is said and done!

do
Review №33

My experience there was nothing less than wonderful! The personalized service was great. Tony did a great job, making me feel truly special. Tony deserves a promotion for making my experience there a fun and exciting experience

Lo
Review №34

Love my new car!! Thank you for making sure it was within my budget.

Sh
Review №35

Go see Nick Hassan for any of your needs. He treats you like family and would give you the shirt off of his back. Nick, if you’re reading this, thank you for your excellent service.

De
Review №36

This place is amazing we had an opportunity to work with some really great people amazing service I swear I felt like I was dealing with my own family there was so much love in the air and Good vibes all around they took very good care of us and I mean they went the extra mile and every way possible Im so glad that my family has been purchasing off of them for so many years and for people like this and great service like this and great prices like this we will be returning again in the future

To
Review №37

Good dealership. I currently service my vehicle here and they are quick to get you in and out when possible.

Iv
Review №38

Wait time is crazy here when servicing your car. It went from 1 hour 3 months ago to 2 hours 2 months ago but today was over the top. I got here at 10:30am and it’s 2:20pm and they just told me they haven’t even started working on the car. All I was getting was done today was my tires rotated and checking the oil levels . Going to pull my car out and go to another Toyota dealer. That was a waste of 4 hours. Very disappointed!

vi
Review №39

The over all experience once again was great. From meeting with the salesperson to the purchasing process was short, quick and I was out the door with my new car. I cant thank Toyota of Riverside enough for how helpful they were knowing my situation. I have to also mention, Scott was my sales guy and he was amazing and very helpful as well through and through. Thank you again for making me feel comfortable and safe with my new purchase. I would and will recommend anyone to this location because I am a returning customer and I have had two great experiences.

Au
Review №40

My mom brought her car in yesterday for maintenance and they told her it was going to be $80 and they ended up upselling her almost $400, they did a regular maintenance with tire rotation and told her she needed new tires because they were “low”... and they didn’t even bother filling the tires with air. they also tried to charge her $160 just for RESETTING THE ENGINE LIGHT! which takes one minute to do! she will never be returning again. it’s better to drive a few extra miles and get good service than to come here waste your money.

K
Review №41

Customer service at Toyota of Riverside is above all others. Alonzo is very knowledgeable and helpful for all vehicle purchases. I was very impressed with the service and hassle free purchase of my vehicle. Everything was up front and no haggling. I told them what I can afford and got what I wanted. Very pleased with the purchase and will definitely refer my family and friends to Toyota of Riverside. A1SERVICE.

Ma
Review №42

From The minute I stepped on the parking lot for my test drive at Riverside Toyota I felt pretty comfortable. I was not swarmed by hungry salesman, LOL Got One of the best salesman Who went above and beyond to get me my car - Nick Hassan! No pressure, no rush and got me my dream car…. Everyone at Riverside Toyota was very courteous and I really did feel like a VIP 😁

MO
Review №43

Complete disregards to your time. Had an appointment to be told 3-3:30 hrs wait time for an OIL CHANAGE, not sure if they understand what an appointment means (of course that is the second time I run into an issue like that at the same dealership). Service director is too busy to address your concerns and the service manager blames it on the soft ware... go figure... the last time I checked we program the software and not the other way around.

Ra
Review №44

My son and I went to two Toyota dealers while shopping for a Corolla. It was his first experience buying a car and Vladimir and Toyota of Riverside blew the other dealer away.My son couldn’t believe the difference. Vladimir was laid back and easy to work with. The other dealer, Toyota of Moreno Valley, was high pressure and disrespectful. We couldn’t get out fast enough. Plus, the price at Toyota of Riverside was much better and we didn’t have to haggle: They gave us a fair price straight away.It was a good experience for my son. He got to see first hand how a car buying experience should—and shouldn’t—be.Randy OlsonYucaipa, CA

Ra
Review №45

I had a great experiance leasing my new truck. They worked with me until I was satisfied. Nick was a very curious and patient in finding me what I wanted. I will definitely repeat the experiance.

Br
Review №46

Didn’t like it..took my car for service and got it back worse. Evan told me it was better to leave my car overnight so they don’t rush my car and do a bad job, so I did…. 😒and now I have to reschedule for service again….annoying.

Ja
Review №47

We were very happy with our experience at Toyota of Riverside. The team are consummate professionals and are polite, resourceful and friendly. We dealt with Perry Ellis in finance and Khalid Kass was our salesperson. They both made a huge effort on our behalf and we drove away in a beautiful new vehicle with a full warranty and all the bells and whistles!We totally recommend this business and it seemed we weren’t alone - many other happy customers collected their vehicles while we were there!

Er
Review №48

The experience of buying a new (late model) vehicle was a very pleasant experience. Tim and Robert were very helpful. There were a couple of surprises in the paperwork that we found when we got home, but overall we were pleased with how we were accommodated during our visits. This is our 2nd vehicle purchased through Toyota of Riverside, and we will consider them again if we are still in the area.

El
Review №49

Zero star! In the market for a truck, so we stop to look at Toyota Riverside. Usually if there’s an aggressive salesperson, something’s not right. The salesperson is so rude. He even said to my husband that “ You can afford it! This will be your retirement truck.”To the management, please try to “reorient” your salesperson on how to deal with costumers “nicely”.

Ma
Review №50

Awesome service. Second vehicle I have financed through them. Great experience. Sales manager Moe and fleet manager Tony were great.

Br
Review №51

Nick at the Toyota of riverside was a pleasure to buy a car from and went above and beyond to make sure that I drove away in my dream car. Thank you nick for being so kind and making my dream come true.

Ma
Review №52

Very good people and friendly I appreciate everything they did to help me thank you Toyota of Riverside

Ge
Review №53

I always have a good experience coming here to Toyota of Riverside. There service department treat you like family with a helping hand. Thank you to Evan for treating all your customers like top notch, I appreciate your courtesy.

Mi
Review №54

Great dealership. Everyone is friendly and ready to help if you have questions. The whole process was great and fast. Most places take forever not here. Would recommend for you to stop if your looking for a new or used car

An
Review №55

The sales person is friendly and straight forward which is what we want but not the finance persons. The finance workers wanted to get things done ASAP since we did not look for any extra warranty thus provided us a very bad experience as seen in their attitude. We liked the financial director who did the final process for us on our credit application which only takes 10mins therefore we give the sales person and the financial director 5 stars but the finance workers 2 stars. By the way, the receptionists are also very helpful and concern of the customers waiting time to be served or attended. We give 5 stars too

Ma
Review №56

If I can give 0 stars I would.Went to their website to find a deal on car we wanted (got lease, and trade in numbers and everything). Printed it out and brought it the dealership.As soon as I arrived, I already got a bad feeling. Soon as I mentioned the car I was interested in, the salesperson said, Oh man, good well see what we can do with the markup price on it.MARKUP PRICE!! I get that due to COVID, there are major shortages worldwide. So it wasnt a complete surprise. However, soon as we sat down to talk numbers, the markup was almost $14K above MSRP. Oh and on top of that, they said they couldnt take in my current car as a trade-in. I was completely done at that point. No need to talk sense in ripoffs like Toyota of Riverside.And just to make matters worse for them, I called other Toyota dealerships in the region and told them the exact same thing and every single one had better deals: NO MARKUPS and able to take in ANY TRADE INs (even those Riverside said they couldnt for some reason).They lost one customer today, but I will be spreading word to friends and family not to do business with Toyota of Riverside.

Is
Review №57

These guys know how to explain and give examples to everything you have doubts or questions on. Very helpful and knowledgeable about their cars. Highly recommend Toyota to anyone trying to buy a vehicle from them.

Al
Review №58

Toyota of Riverside has the finest sales, and service departments. We highly recommend Toyota of Riverside to all of our friends and family.

Ra
Review №59

First experience at a dealership in California and was the best experience. Everything was smooth because of Frank Martinez(straight to the point) and a humble guy very helpful answered all the questions I had. Overall really nice experience. Definitely going back there and recommend others as well.

Er
Review №60

I have wanted a new Tacoma for a while (1 yr+), but was trying to maximize usage from my older Subaru Forester and make it last until I finished law school. Unfortunately, I realized that this was wishful thinking, so I started looking into purchasing my first ever brand new vehicle. My brother and sister-in-law purchased a Rav4 in late 2020, so they recommended I speak to the same salesman that oversaw their purchase. I went in on the weekend, and Kenny (the salesman) helped me out without games or any delay. I got a great deal on the truck Ive wanted, and couldnt be happier with my purchase. I will use Toyota of Riverside again without hesitation, and would recommend them to my friends/other family when they are in the market to buy. Thanks... & love the truck!

So
Review №61

I worked with Jorge! He was very helpful and was able to get me in the Toyota Camry! I am absolutely in love with my car and I will forever thank him for that!

Br
Review №62

The transaction from beginning to end was not lengthy at all. We were done much sooner than expected. Freddy Aridi the salesperson was awesome as usual!

Aa
Review №63

I recently purchased the 2021 Sienna Limited from Riverside Toyota through internet department with the help of Khalid Khass. I have a young family so going in to the dealership to negotiate and take a few hours to purchase the vehicle was not an option during a pandemic. He helped me get a great price all through phone calls and text messages. When I arrived the car was ready and all I had to do is sign the paperwork and drive off. It’s the 10th purchase I’ve done in my life and it was by far the easiest. He even helped me navigate my lease return at a nearby dealership. My experience was better than I could ever imagined. Thank you Khalid and Riverside Toyota!!!🙏🏻🙌

Ma
Review №64

A lot better service of Crown Toyota, im very happy to swicth dealer.

Sa
Review №65

I would put a 0 star, I called to get info on the new 86 and the sales person named victor was a smart one by saying that car isnt made yet you cant order one after I had just explained I got off the phone with Subaru down the street and they where already taking orders on the BRZ and he replies with I can be fancy and say I have 9 orders of 86 as well the car isnt made yet you cant buy one I wanted information because I rather buy the Toyota Ive owned a few Toyotas, and I sell cars as well and I would never talk to my customer like this. I simply wanted some help but i guess you cant get that at this Toyota. I was on hold for 10 mins before I got connected with victor and he acts like that. Thanks ill take my business to Subaru!!!!!!!!!!

Ti
Review №66

Moe runs the used car fleet was awesome to work with. I got an amazing deal on a 2019 car for my son. It was easy negotiation, no back and forth BS for hours like at other places that we have been to. I will definitely recommend this dealership to anyone looking for a used car. Moe just wants to make a deal. Such a great experience.

ke
Review №67

I am a first time car buyer and I appreciated every detail of my experience at Toyota of Riverside. Right away, I established my wants and needs as a consumer and I got them satisfied. Marco Rosales carried out my deal, and his customer service was to a personal level. He acknowledged every aspect of my requests, and he worked towards finding me the best deal. To be honest, he treated me as if he was my older brother. By that, he did his job excellently while accommodating to my needs. I will send all of my friends, family, and relatives to him specifically at Toyota of Riverside for every Toyota purchase. A bonus to Toyota of Riverside is they do NOT force ridiculous add ons. If you go to Moss Bros Toyota they will annihilate you with 3k of useless add ons. Go to Toyota of Riverside!

Fe
Review №68

The car buying and financing experience was easy and the service was comfortable and professional. Overall great experience!

St
Review №69

They are by far the friendliest bunch of people. They made the car buying experience a lot easier then I had ever expected. I would recommend anyone whos shopping for a vehicle to stop by and they could see for themselves. Thank you guys .

Ad
Review №70

Thanks to the Toyota of riverside family for making my car purchasing a great experience and thanks specially to Nick hassan for going above and beyond with his service thanks I will definitely consider buying my next car with Toyota of Riverside.

Ri
Review №71

Great customer service great deal recommend you all to stop by and see Cedric Jackson! He will make it happen!!!

Mi
Review №72

Cedric Jackson is awesome! I would definitely recommend him to anyone who is planning to get a car and go to Toyota of Riverside. He was very nice and helpful. Also very knowledgeable! The finance salesman Tony was also great!

ti
Review №73

Toyota of riverside hands down the best .very professional .ethical and very forward about options that may be in your best interest and will. Allow you to make the choice that you feel will best suit your needs . Very thankful for the awesome experience and I have purchased 4 vehicles from the riverside location and will not go anywhere else . Toyota Moreno Valley is down the street and I still choose to drive to riverside it’s worth it

Jo
Review №74

Had an absolutely great experience as a first time car buyer! Freddie and Perry took really good care of me, addressed all of my concerns and are super humble, friendly people. Definitely recommend anyone looking to get a newer car to talk to them!

Di
Review №75

Such a great experience! Highly recommended Toyota of Riverside to make your first or next car purchase! Thank you Jacob for helping me find the perfect vehicle.

Az
Review №76

I have no idea how the reviews are so good. Maybe this is due to the dealer section. The service department on the other hand needs to be retrained or replaced. No updates were given on our car when they said they would be. Calls went unanswered, ignored and never returned. And when the service manager called, he tried to lie to my husband. All of a sudden the car has issues where there were none. We are definitely taking our car, business and money elsewhere.

Ja
Review №77

It was ok, I think we could have gotten a better deal, but the sales was nice and the guy that did the papers was nice

Jo
Review №78

Would love to thank Toyota of Riverside staff for really treating me like family from the start, special shout out to Nick hassan for helping and providing great service thanks again would definitely purchase another vehicle from Riverside Toyota

Mi
Review №79

Took my vehicle 2007, Toyota FJ cruiser to the service department due to the check engine light came on. When I arrived everyone was very happy, willing to help and smiling. After the vehicle was diagnosed, I was notified the vehicle needed about $4,000. Dollars in parts and almost $2,000. Dollars in labor. Very politely I notified the service adviser I was going to decline for them to do the repairs. I requested an itemized list of parts, part numbers for my vehicle so that I may repair or take the vehicle to another mechanic. The advisors attitude change from smiles and happy to very unhappy and not willing to help. Once I arrived to pick up my vehicle, the adviser could not be located. After waiting for over 30 minutes for him to come and talk to me. I asked him for the itemized list for my vehicle. He gave me a computer print screen in the smallest font that cannot be read and over 30 miscellaneous parts that make no sense. It seems toyota is very happy when they perform the work and repair for $6.000. Dollars worth of work, but very poor attitude when told they will not do the work. I guess all I did is donate $160. Dollars for a diagnosis that did not help me with anything or provide me with an itemized list of parts that I will need to do the work. Very disappointed with poor customer service and treatment. Would not recommend this dealership.

De
Review №80

Our sales person Mehdi was fantastic. At no time did we feel pressured into purchasing “add on’s” to the sales price of the car. He listened to our concerns and went with what we felt comfortable doing. Professional service and professional people.

Ja
Review №81

Every body were great as always been dealing with those gentlemen for 25years

St
Review №82

Not pushy salesman but did not have model in stock I wanted. The facility is very clean and sakes chap seemed to know what he was talking about.

Da
Review №83

Great car buying experience. Mehdi made it easy and quick. He got me exactly what I wanted

am
Review №84

This is the 3rd vehicle that I have bought from Toyota of Riverside and it is always a pleasure to work with Medhi! Hands down the best customer service from everyone! Thanks again!!!

Vi
Review №85

Very welcoming, very nice and informative and when I decided on the car I wanted, the contract was so quick, definitely will buy another car from here and will definitely be telling my friends and family.

fl
Review №86

Great service. Very fast.

De
Review №87

Im super happy with the treatment and the car they sold me, 2017 Toyota prius, very clean.

Ve
Review №88

Everyone was really nice and helpful. Thank you to Mehdi Zamanian for helping me 😊

Yv
Review №89

Victor Reyna was our sales person for years and still the best helped me get a 2021 Toyota Highlander I’m so in loved with it. Thanks your the best!!!!

Pa
Review №90

Went to go get my Toyota Tacoma service there because that was the place I bought my 2018 Toyota Tacoma I purchased in October I looked at other dealerships but that other cars and other brands get the best deal and the best for my trading at this dealership I would recommend this dealership over all the rest in our area in further I dont even live in Riverside I even went two other Toyota dealerships and name beat everything because other truck is lower here they gave me more for my trade in could you sell all around better deal and got more things with the truck I will recommend this place to all my friends and I already have and I will keep on recommending this place

Kr
Review №91

Awesome buying expirence, extremely easy. From the Sales team, all the way too Financing. They gave me a real good deal on my trade in, that I just couldnt pass up. Do yourself a favor, atleast go take a look at the New Toyota models. Especially the Hybrids 40 MPG baby! lol They also have some really good deals. Ask for Mehdi (Salesman), he treated us GREAT! Thanks again

Le
Review №92

Always take my car to Ernie. Good customer service. Good location ❤

jo
Review №93

Thanks to the Master fleet manager Eric Dorati for your effort in finding my son a truck .This is the second car we have purchased this year at Toyota of Riverside and Eric makes it easy and treats us like family .Thanks again Eric .

Ia
Review №94

A little long as car buying always is, but dare I say fun and easy as well. Love my new Prius prime! Sales staff was willing to work with me. After cross referencing I learned that I really did get a good deal. Go ahead and give them your trust, I fully recommend them!

Pa
Review №95

Vladimir was an awesome and thorough sales person. We enjoyed everything we did and the truck we purchasedWe will refer our friends and family

Me
Review №96

My experience at Toyota was amazing as always! I had Ziggy help me get out of a car I hated and into one I absolutely love!! It was the fasted experience Ive had at a dealership. I told him right away my situation and that it was a difficult one and he beyond exceeded my expectations when other dealers tried to take advantage. I respect his honesty and straightforward attitude and would highly recommend him. I will definitely be coming back to him when it comes time for a new car in the future.

Sh
Review №97

I am really impressed with how smooth my purchase went from this dealership. I used Costco car buying program and there was no haggling. Had to have it looked at 4 days into owning it however as the drive belt was bad. A little disappointing since the car was certified pre-owned but they fixed it and sent me on my way! Great great customer service. Alonzo my salesman, the finance guy, Brian in service. All top notch!

Lu
Review №98

I wouldnt recommend using their services, I leased a car from riverside and less than 8 months they raised my car payment. Ive always leased out cars and this is the only company that raised my car payment. And without my permission they opened a toyota credit card line and made my credit score decrease 15 point, shame on them without asking me. And they said I would get a referral money and never got that either. And then the camry already had to be jumped 2 times because the car wouldnt start and the vehicle was less than 6000 miles. And the car constantly smells like coolant.. So I give it a negative 5 stars. Never again. This is 1000% my honest review, I have proof of everything.

fr
Review №99

So I purchased my RAV 4 back at the end of 2019. I wanted a reliable vehicle from a trusting dealership. Man was I wrong.On the RAV 4 the rear liftgate is automatic. Well in under 2 year, my rear lift gate has malfunctioned! The vehicle is no longer safe to drive, leaving me with 2 children without a vehicle!Well, you see, the malfunction did not happen overnight. I had issues with the lift gate stopping when going down, or when I pushed the button would not open. So at my 10,000 miles service, I told my check in technician Edgar at Toyota of Riverside. Did he check it, No. He just reset the lift gate saying there it is all fixed.Well 3,000 some miles later the lift gate no longer closes at all and when I took it back to Toyota of Riverside Eris seen the hinge on the driver side is separating from the frame. The vehicle is also unsafe to drive.We Toyota has to wait for corporate to see if the problem of the liftgate will be covered under the warranty of the BRAND NEW vehicle. Why would it not be covered under warranty when I told Edgar I was having problems with the liftgate.I was given these options, leave the vehicle while waiting to see what corporate says, but they were not sure if their uber will take me all the way home since I live in San Bernardino.There was no offer of a tow of the vehicle home and a for sure safe ride all the way home!So I called corporate that same day Friday 04/09/2021 and got the runaround and no agent would allow me to speak to a supervisor or a manager.Juan at corporate stated there is a few days process for the team to review the claim submitted by Toyota of Riverside and they cannot approve a loaner vehicle early without knowing if the vehicle would be covered by corporate and he had no way of expediting the claim.I told Juan, this was my only vehicle and I have 2 children in which one has physical therapy multiple times a week.Juan stated there was nothing more he could do and I just had to wait. Also stated This is Toyotas stand.Now knowing Toyota does not care about moms who take care of their children and are out of a vehicle when their vehicles mishap and have poor mechanics who do nothing when a customer comes in with issues. Toyota does not care if they leave people stranded, not offering tow services for vehicles they deem unsafe to drive or offering complementary shuttle services to people homes. Toyota being a multi billion dollar company, they could not eat the cost of a mom with 2 kids to loan her a vehicle so she does not have to take the bus to get groceries or take her children to physical therapy getting sunburned while out waiting for the bus is ridiculous to me.Knowing that this is where Toyota stands per Juan at Corporate is just disgusting.There is always a way to speed up the process for claims. There is always a way to preapprove loaner vehicles. There is always a way to take care of the customer. But Toyotas stand is not to. Per Juan at Corporate.Beware of Toyota.

Ad
Review №100

I had a very good experience, friendly, informative, and most definitely work hard for your business. The finance Manager was also very friendly and personable. Very few take the time to go through and make sure your payment needs are met. I highly recommend Toyota of Riverside.

Information
100 Photos
100 Comments
4.6 Rating
  • Address:7870 Indiana Ave, Riverside, CA 92504, United States
  • Site:http://toyotaofriverside.com/
  • Phone:+1 951-687-1622
Categories
  • Auto repair shop
  • Toyota dealer
  • Car dealer
  • Oil change service
  • Used car dealer
Working hours
  • Monday:8:30am–10pm
  • Tuesday:8:30am–10pm
  • Wednesday:8:30am–10pm
  • Thursday:8:30am–10pm
  • Friday:8:30am–10pm
  • Saturday:9am–10pm
  • Sunday:8:30am–10pm
Offerings
  • Car hire:Yes
  • Oil change:Yes
Payments
  • Cheques:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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