The team here is amazing. They are extremely polite and helpful. No one came off pushy or overbearing. The entire process was smooth. We now have a safe, brand new vehicle for our young little family and we are so thankful to everyone here.

Pretty upset initially I was really happy five months ago I was really happy because we weren’t looking for a car and then we end up getting a car a used one unfortunately we had got a letter from the DMV saying that our car registration is due which made no sense because we just got the car and normally I’m used to you know you buy a car registration is not due till the following year not the same year literally five months later after you bought the car.. so that was unfortunate and very upsetting because when I called about it they said that we didn’t pay that so what I’m confused is normally when you buy a car you pay for car registration fees and all that stuff but yet we were told we didn’t pay that so that’s why we have a car registration do it’s unfortunate that this wasn’t told to us prior before signing because it would’ve helped to know and have it paid then and there. But we thought the fees, taxes etc were covered with our trade in, Just like having a down payment…

I always have a good experience when David is my service person. He gives me the real deal and explains everything thoroughly.

Brian Big B and Roger were a great help in getting a new car! Great customer service!

Riverside Hyundai Service department takes pride in delivering quality service to the customer and vehicle. My Sonata is always kept to specifications. Appointments are easy and complete when promised. I will definitely return for excellent service.

David is great. Even though he had no control over the timeliness of my repair because the part was back ordered he made sure there was a rental available for when I needed one.

Miracle workers. Thats what this team is from start to finish this team was amazing. From the very first contact person Lauren to our sales women Elaina simply amazing customer service. It didnt end there it just got better if you can belive it. Brian Big B did everything under the sun to get us qualified and the best rate possible and when you think thats the end Veronica in financing took it to the final level and was able to wrap everything else up in expert fashion. From start to finish the team was open, honest and never pushy. If you want a transparent experience with people that will fight for your interest come down to riverside hyndai, I will be raving about them for years to come. Thank you for all youve done

David Ortiz was super helpful and made sure to get me serviced fast and efficiently. He told me in the beginning that I’d be smiling when I left the dealership and he did not fail to deliver. I was impressed with his professionalism and he even made sure to throw in a car wash. Thank you David Ortiz at Riverside Hyundai 😄

Always have a great time riverside Hyundai 😁

Huge s/o to Cat & Big Brian! If you want top tier service see them.Because I had a few bumps in the road I’m giving this review a 4/5, so my best advice is to avoid pre-“certified”vehicles and just get a brand new whip!

Excellent service and professionalism. I got a good price and a quality vehicle. All involved employees involved were professional and willing to ensure a smooth process.

Sal in service is the best. Got my car in and out fast. Also below estimate

Once I got the car into the dealership, customer service was amazing! Ask for Sal... He was so caring and professional!

I want to say a big thank you to Noe. One of the most pleasant experiences purchasing a car. He worked hard to get me what I wanted at the price I wanted. I drove away in my car happy and knowing I made a good decision. Veronica was wonderful. She sped me through the paperwork, pleasant, friendly and easy going. I would highly recommend both of these individuals if you are interested in buying. This is my first Hyundai and I love it.

Rottens have chewed some cables in my car and it couldnt be started. Service tried to charge me $5200 for the repair. I understand cable damages could be very costy. But just after TEN Minutes when I told them Ive got nothing that much and had to tow my car to somewhere else to repair, they now ask for $500 OTD if I can accept that cost. Well, when service department became sales department, you know this is a True car dealer. Good job..

Dasan is an out standing sales professional! He treated us like family, explained everything in detail and didn’t make us feel stupid like Ford across the street did. I highly recommend Riverside Hyundai, ask for Dasan! His manager Big “B” is definitely a veteran and master in his field thank you too Big “B”!

Riverside Hyundais Service department is STELLAR! They are so friendly and take such great care of you. I bought my car here and have been coming religiously for 7 years for all of my services and I know David is always going to take care of me and have my best interest at heart!

Excellent customer service from the whole team from the internet Lauren Brooks to the salesman Clemente both were excellent and well knowledge and help me have a pleasant experience purchasing a brand new vehicle Im so excited.

Absolutely loved doing business with them will DEFINITELY be doing business again when I purchase a second car everybody was so nice when you go ask for MICHAEL he was the absolute best

This is regarding the “PRE OWNED CARS “Guilty of false advertising?The advertised price/ sticker price was what I drove there for but only when we sat down to discuss the purchase did the “ADD-ONS “ come up.$995 for sealant. (aka car wax)$1200 for “anti theft “. (aka removable cheap lo-jack).These were “nonnegotiable “ and therefore a built in added price that was not advertised.Either ask what their “added “ (hidden costs) are before you go there, or just don’t go 😡

This place has extremely great customer service! Salvador was very pleasant, professional and kept me informed on everything that was going on with my car repair. DEFINITELY will be back and will recommend to my friends and family!

Justine salas is a very amazing employee even though i purchased a vehicle in ontario location i am still leaving a review due to her persistentance and always trying to contact me wondering if i found the vehicle i need, she’s a very dependable person !!!

This is where I take my car, for service and they do really great work.

Thank you Hyundai of Riverside, your friendly helpful team was great! Thank you David I’m service for all your help!

Its been a month since my vehicle has been at the Riverside Hyundai Service Center waiting on a catalytic converter, as mine was stolen from my vehicle. The anger and stress I felt when that happened has been toppled by this waiting period. I have been given 3 different days, to no avail. Now, my rental csr has to be taken back today as my insurance company only covers 40 days, and they have even added a few extra days coverage. I asked for a loaner from the dealer for a few days until my vehicle is ready, and, they havent called back. Unbelievable and Unacceptable!! Never again.... And I will definitely spread the word!! GRRRRR....Editing my original post after stopping by the Service Center and speaking to Service Personnel regarding my concerns. They were empathetic with my concerns and were now able to explain to me the reason/s for the delay. They were giving me all the information they were being given all all along, unfortunate for them, it was minimal, so, as the consumer, all the waiting without a definite day of parts arriving and my vehicle fixed, I just lost my patience. I do understand they have many consumers that are waiting for parts like me, some whom have been waiting even longer, thats stressful for them as well. So, long story short, they have taken care of me with additional days on a rental and will keep me posted on any new information they receive. I left on Friday as a satisfied consumer hoping my vehicle will be ready on 06/29. Thank you to the Service Manager who took the time to get me into another rental.

Riverside Hyundai made my car buying experience memorable. They were very patient and willing to assist me with getting the car I truly wanted. A huge shout out to Noe Gonzalez, he went above and beyond making sure not only did I get the car I wanted but he also made sure I knew how to operate ever feature of my new car. I’d like to thank the entire Riverside Hyundai team foe all of the amazing customer service! I highly recommend going to see my new friends at Riverside Hyundai for any of your car shopping needs!

Ive always had a positive experience with the service department. They are upfront about potential issues but there is never a hard sell.Whats telling to me is that there does not seem to be much turnover. After a couple of years, I always see the same helpful people behind the counter and I appreciate that my car is always washed after its serviced.

I have nothing but praise for Riverside Hyundai. The service department is exceptional. The staff as I was paying the invoice explained everything in detail not leaving me to wonder if I made the right decision to have the service done.Thank you, Salvador Rivera, for being my liaison and keeping my stress levels to a minimum.

I forgot what great customer service felt like!I came into get my cars system updated and immediately was greeted with amazing customer service. Mr. Ruiz explained everything to me while engaging 100% he walked me over to the waiting room showed me all the goodies they had (coffee, snacks, business center)Thank you again for such a great experience Riverside Hyundai!

Special thanks to Mayra, Noe and most importantly Dasan! Thank you guys so much I am very happy with your service.

Had an easy and pleasant car buying experience with Dasan Knight at Riverside Hyundai. Would highly recommend!

The representative Chan really helped me get things resolved quickly. He was extremely professional and we had a great outcome with getting my car fixed. Chan would check in with me multiple times along the way even though I wasn’t the most responsive, and yet he didn’t give up on me and now my car is driving better than ever. I would recommend this place to friends and family, especially if Chan is involved!

It was okay! I just didnt feel that Hyundai excellence in customer service Im use too. Even though, Mr. Woo tried to make it better (he did try his best), but its not the same 😔. The ora was off in the office!

Customer service is good and bathrooms are clean

Wish I could of been happy today when I left the dealership. Really liked this location Dasan has always been 100 percent about everything but today just seemed like he was not himself I didnt even feel welcome there. The whole vibe an additude made me feel like I should have left when I walked in. Like he was only interested in helping a new sale not a previous customer trying to get there 2nd car. So heres what happen. recently my AC stopped working in my Tuson I was told I had bumper to bumper warranty took it to get it looked out found out only warranty i have is for power train. So am quoted 700 bucks to fix a hose than turned out to be AC compressor. 1200+dollar repair out of pocket. Ive had the car over a year an a half. So I figure lets try to trade it in me an my wife are on the lease both have almost 700 credit score. But after they found out I had nothing to put down for a deposit today I felt like they wanted me out of the building. I was told since something wasnt matching up with my pay stubs I was told we dont want to keep you held up will call you if any of the banks go through and I even said I could go to my place of employment and see about getting it corrected. That was completely ignored. And I was told to bring my wife in thats pregnant and cant be out in the heat due to health issues at the time for nothing they didnt even need her for anything after I was told to bring her in . To some the AC is a luxury but for my family its needed for health reasons my daughter has seizures if shes in the heat. Another reason I wanted a newer car.And its not like I couldnt get a deposit for them I even said I dont have anything today but let me know what I need an I can have it in a day or so. Ill never be back to this place sad because I felt like family here. And I infact dont even want to deal with huyndai anymore ill just wait an get a Honda or something of that nature. Thanks for everything but you lost a genuine customer. Never was I late on payment mostly paid it early. And never missed a payment at all but now I have a car am currently paying on that has a issue, and thought the whole time I had it of anything goes wrong I atlesst have a warranty. To find out I dont have any warranties thats the main reason I wanted to buy a car from the dealer so I didnt have to worry about it breaking down and having issues. But am now stuck with a car that am paying on still that has the same issue as the car I had prior but I owned that vehicle.

Tony was great 👍, very knowledgeable, highly recommended, made me feel like home

I went to buy my first new car and was pretty much in and out. I Probably spent 1-2 hours total. Overall the service was great, and the dealers were pretty straight forward with me. One specific dealer (Maurice) was awesome! And made the whole experience enjoyable. I would definitely go back for any future car purchases.

Complete lack of customer service. I’ve had my vehicle serviced here for the last 4 years and this last time it seems like they completely threw courtesy and customer service out the window. I brought my vehicle in for routine maintenance and normally this includes wash and tire rotation. They only changed my oil and rudely proceeded to notify me that I need to clean my cabin filter and that there was an issue with one of my tires mind you my vehicle is 10 months old and has less than 8k miles. Apparently none of this is covered by the warranty or service package. If you bring your vehicle in be prepared for a sloppy job and list of “recommended needs”

Wonderful service! I had been researching the Hyundai Palisade for a few weeks but was dreading actually visiting a dealership and experiencing the whole “car salesmen” song and dance.From the minute I walked into the Riverside Hyundai lot, I was surprised that I was able to wonder around a bit before being smothered by whomever was going to be my new “best friend”. Brian was easy to talk to and not pushy in any sense, just asking enough to find out exactly what I was looking for as opposed to trying to upsell me from the start.I am no savvy car buyer but knew what I was looking for and what I could afford. The dealer markup on this popular vehicle was no surprise but not going to be within my budget or anything I was willing to negotiate over. The markup was removed without question which was a surprise and now the playing field was fair.I made my offer and quickly received a counter offer which was reasonable but negotiated further in order to receive a price I was happy with.I was out about 2 hours later with my shiny new toy and couldn’t be happier with the experience and expertise of all of the folks at Riverside Hyundai. I plan to have all of my service performed at this dealership also, thanks again guys.

I like this dealership, all personnel is very nice. all they work for the costumers still happy and very confident went We drive our vehicle.Thanks Riverside Hyunday

This is my second time purchasing a car and Marius and his colleagues created a great experience for my boyfriend and plus there was FREE TACOS! Ive been getting a lot of compliments on my 2021 sonata. Definitely recommend this place.

I highly recommend Riverside Hyundai specially If you need service on your Hyundai and you are in Riverside, Ca.,then go see David Ruiz for all your service needs .Service advisor David Ruiz is Second to none .Always courteous and professional!He remembers my name when I show up for service for my Sonata every few months .I am pleased and happy to get my car serviced here at Riverside Hyundai.Please ask for David Ruiz .

Great customer service. My problem was solved within minutes.

Excellent excellent excellent! The way car buying should be! Jim helped me and was not pushy and completely patient.. they asked what we wanted and he delivered! We bought it after going to 4 other dealers with the same old run around! Buy your next vehicle from riverside Hyundai you wont regret it.

Love my new Hyundai, my product Specialist was Tony.Grate job from Hello,Welcome until the moment when he handed me the keys to my new car. Very knowledgeable about Hyundai product and all used cars.Make sure you will ask for TONY when you will be there.

Hyundai has a good line of vehicles. Do your research before heading into the dealership.

The customer service was exceptional. Elaina helped me get into a beautiful new car. She was absolutely awsome. I came in looking for something very specific and she made it happen. Not once did I feel pressured and left there feel very confident in the deal that was made. I will definitely be recommending anyone I know looking to buy a car to go and see Elaina at Riverside Hyundai.

Marcella greeted us when we got to Hyundai. Other places we visited that day either tried to oversell the product or just walked away after opening a vehicle, but Marcella was the right “in between.” She gave us answers to all our questions without making us feel suffocated or pressured to have to buy a car. She is definitely a people person and made us feel comfortable. She definitely knows a lot about the cars she sell. She helped us from picking a car down to setting up everything we needed before driving the car off the lot. Definitely a person to look for if you’re interested in buying.

Absolutely loved their service. Dasan went above and beyond to get me details. Including driving to Home Depot to get a tape measure so he can measure two different trunk spaces. That way I know which vehicle would best support my dog kennel along with good laughs and great company I definitely recommend!!!!

Great customer service! I apologize for forgetting his first name but the agent with the last name Shin was very friendly and helpful. Thank you again :)

My advisor Chan Shin is so pleasant and so wonderful with his client, he is very helpful going over and above not only me but to all his clients. He is a wonderful access to the hyundai family. I look forward to seeing him and him helping me.

Customer service at this location is excellent! I originally went to get a recalled issue fixed but due to the great customer service that I received, I definitely plan on returning to have all my future repairs and car services done at this location.

Riverside Metro Hyundai is the best.Every time i get a car from here, no hassle, paperwork is quick and easy and they always give me the best rate. If need a car and your credit is not the best dont worry just head up there and see your options you cant loose

Service here was an A+😁 thank you for a good experience from the front desk to the mechanics 👍🏾

Tony our salesman was the best I have ever dealt with and I put him to work finding me a car and he sure did his job and an excellent one for sure if you need a car I highly recommend seeing Tony at Riverside Hyundai he is by far your best choice.

Monica helped me get my new car, she’s super sweet and just wants to help.

Everyone is so friendly and are always excited to get someone into a car of their dreams! I felt so welcomed and when everything started to feel overwhelming they put my mind at ease!! I would recommend Riverside Hyundai to anyone! Fernando was able to help me right over the phone and we finalized everything as soon as I came in to look at the Elantra!! I love my car and couldnt have asked for a better sales person then Rodger!! Thank you everyone for helping me get into my new car!

Mr. Ruiz always makes his best efforts to fit me in last minute. Very accommodating and great customer service. I always know I can count on him!

I had a wonderful experience dealing with David and other advisors. They were very friendly and very knowledgeable. I will definitely be taking my car back to Riverside Hyundai.Update: 2/15/21 - I had to take my car in for service (check engine light), which was very nerve-racking to say the least. After being advised on the service recommended and reassured that my car would run as smoothly as before, I went ahead and decided to have the repair(s) taken care of. What a relief! Riverside Hyundai (Dave) kept me updated on what was happening with my vehicle and made the whole experience a lot easier.I wish I could give a ten star for the wonderful service.

What can I say the experience was awesome. They took my car in confirmed it was under warranty and gave me a rental until my issue was resolved. And its as good as new. Thanks Hyundai of Riverside.

Great service. I made the appointment thru my app. Showed up about 30 minutes early, but the service writers helped me check in right away. Very quick.

Last weekend I was here ! I’m not local, I communicated via phone /text with Clemente and we came up to an agreement for a Out the door price since I already knew what i wanted . I came here to purchase a Palisade SEL from Santa Barbara. Clemente thanks for helping us Hands down to you and all the staff, you guys are the best . They made my purchase smooth and fast also thanks to Veronica at fiancé office she was 1 sweet lady🤗.

Great Staff working here. I was helped by Kat. She was super helpful, not pushy, and knew her stuff. The sales Manager there is very straightforward and transparent with everything as well. Overall a great experience and super glad I went to this Dealership. I am loving my brand new 2021 Hyundai Elantra SEL.

Excellent service prices were good there service manager Jim Sams was very helpful and we were in and out in no time they told us we had a recall on our car they did that in no time and there was no charge on that

I definitely recommend everyone to come here!!! Ask for Leo S. Hes the best!!! I been going to him since I bought my car in 2017. Hes always very honestly with me about my car and is always in a good mood!!! Thank you Leo!!! For the amazing customer service!!!

Great customer service. No nonsense haggling. Honest straight forward business transaction. I highly recommend this location. Also, the car is amazing and I got a great deal! Marisella was a pleasure to work with.

Cool employees, nice place to talk about buying a car, ... unfortunately I couldnt afford it. But when I can, I would consider going back.

Very fair and honest dealership which is hard to find these days. Leo was great with getting things scheduled and I’m very happy with the service. I was prepared to spend over $1,000 on a repair only to find out that it was a $400 problem. I’m loyal to honesty and so I’m loyal to the Metro Auto Group. Thanks guys!

My husband and I had a great experience. We previously bought a car here and we needed an upgrade. Everyone from the manager to sales to finance was great. We told them what we were looking for and our budget. We have a little one so we needed to get in and out fast. Which we accomplished. Thanks to Big B Brian Wilson for all your help you are awesome.

My wife and I are probably the least discerning and attentive customers these people have ever had waltz in and lease a car, and though we may have gotten terrible lease terms (lets face it--we werent paying any attention), its also possible that we didnt! Regardless of any issues I may have with how poorly we negotiated our lease, this dealership has the best service department of any dealership Ive ever encountered, and Ive encountered quite a few in the past sixty years.Ive had several services and minor assistance requests handled by this dealership since writing this review, and one thing is clear: they take customer satisfaction very seriously, and I appreciate it.

It was amazing the help and hard work to get me into my new car. At the payment I wanted also and great sells team Id recommend them to anybody

Dont waste your time contacting these people about having a car in stock you found online. They will the you yes...get you down there and give you the old switcharoo...along with we sold that car yesterday! Thanks for wasting my time....

Shout out to Clemente, our product specialist, who painstakingly helped us find exactly the right car and the right deal for us on a beautiful Kona SUV. We did most of our research together by email and text, and then when it was time to finish up the paperwork at the showroom, everything flowed smoothly until we drove our new car home to the coast. Clemente did such a great job with answering our questions that we drove an hour to come see him and make it all official. Everything was as he promised and the staff was very accommodating and adhered to a strict cleanliness protocol. We felt very comfortable with every single interaction. Thank you again Clemente and the team at Riverside Hyundai for making this car shopping experience such a pleasure.

I have noticed that my vehicle has a brake issue under recall and that had never been done before. So I made an appointment with Riverside Hyundai to get it done. I had a great experience with advisor WOO SHIN, hes professional, friendly, easygoing andI appreciated that. Overall, they had a good service department, you can not go wrong! I highly recommend this place to customer who wants their Hyundai get serviced.

Chan was amazing! Best costumer service I have experienced. Fast and friendly, I was quoted a long wait time then they finished 30 minutes early. My car was fixed and I even got a new battery got my car remote. Definitely the only place to go for excellent care of your Hyundai!!!!

David Ruiz was very accommodating to my needs at the Hyundai dealership. He informed me through the whole staff made good recommendations that were sensible and affordable and was able to take care of my vehicle in a timely manner highly recommend

Desan at Hyundai of Riverside is a fantastic salesman. He went above and beyond what I expected of him. The leasing process went smoothly with everything adequately explained step by step. This is the first time I’ve leased a Hyundai and I can tell you it won’t be the last.

Great customer service. Repairs are done at reasonable price.

Riverside Hyundai has awesome customer service. They are very helpful.Brian Wilson did awesome job to help us.

We have bought 3 cars from this dealership, this weekend we took a friend there to buy a car, Dasan (our salesperson) is a ROCK STAR salesman, he was so patient and understanding, it was a great experience for us and our friend. THANK YOU!

Sales person Roger was great, I never felt pressured. He was wiling to help me in any way possible, and was ready to answer any question. I had an overall good experience at this location, the whole staff was good to me and my husband while we were there. Thank you again Riverside Hyundai 😊 in love with my new car

Best dealership anywhere! We have purchased 2 cars from Mr Big B, and we are so incredibly pleased. Customer service is top notch--they actually listen to us! Found a great deal, and then topped it with an even better deal. Not pushy, no high pressure sales. I plan to go back for all our future car needs! Highest recommendation 👍🏼

Leo in Service has always provided excellent customer service. The facility is clean and comfortable in the event that you have to wait while your car is being serviced. In the event you are unable to wait and need a ride, they are more than accommodating.

Dasan Knight helped me again to purchase my 2nd vehicle from this dealership. He has an in-depth knowledge of these cars which helps due to the multiple gadgets

Ive had an exceptional experience both purchasing a vehicle through Riverside Hyundai and also having my vehicle service done there. Id highly recommend them.

The best service department I have ever been to. Everyone is so nice makes you feel like family. David is the best to his customers and I will buy another car from them just because of the service sept. Wish I could give more stars

I had an appointment to test drive a sonata with Marcella and ended up purchasing the car with her help and she made it so easy and enjoyable. If anyone purchases a car through this dealership I would definitely recommend Marcella.

Super hot day, long day at the dealer.

Been coming here for quite awhile now, I was happy with the rep David trusted him. Now after the third time of service upsets I think Im done here with them. I used to use Loma Linda Hyundai but same experience.Recenetly 5000 miles ago I had to have new engine installed thought all was well until i drove off there lot, right away my front end started cracking turned around and took it back. They check it and mind you i just had them do alignment and the engine.job they didnt tighten my tire rods down . so they fixed that now i have them missing bolts on a intake valve runner control motor. Also didnt tighten the clamps down on the air filter attachment. All in all i came home inspected their job and will be reaching out to the top of this chain. EVERYONEE BEWARE OF THIS SERVICE DEPARTMENT THEY ARE NO GOOD I DONTTHINK HYUNDAI HAS A GOOD SERVICE TECH HONESTLY WOULD LIKE TO SEE A HONEST COMMENT HERE.

Quick and easy service! They fit me in on a busy Saturday even with no appointment and I got a discount on top of that! Definitely recommend.

Had my brakes done and was very happy with the service. The drop-off and pick-up experiences were quick but not at all rushed. David, who checked me in and out, took the time to explain everything clearly. They washed the car and had it prepped for pick up and all went smoothly.

I love this place! kat, Marcella, Big B and Zamir! Hands down to ALL of you! This was the first time buying a car by myself! They all were honest, caring and worked with me with financial status. I actually cried when I left, I was so happy. They got me financing that I can afford. I will ALWAYS come to this place and recommend them to my family! Thank u Riverside Hyundai! Love u all

I always have such a great experience going into Hyundai and know that I am in good hands. David Ruiz is such a nice guy and will definitely take care of you and your car. He never disappoints and always asks how I am and how my family is doing so he makes me feel like I am family (:

The employee in the service department was very nice and personable. He didn’t push too hard for extra services. I came in for a recall and wondered if it was legit or just a way to push other services on customers and especially during this pandemic.Anyway, they washed my car after the service, which was nice.

Riverside Hyundai has always been a great dealership for all my automotive needs. I have purchased my last two vehicles through them and plan to work with them when my lease is up.

Hey everyone go and see Tony R., he was the best and very helpful and friendly! Stop by and give Tony a shoutout please.

I thank everyone in this dealership my experience specially with the sales person was awesome she waited on me to make my decision and did not hesitate to point the importance of me having what I needed..they are very friendly and helpful.the time that I was in the dealer was great the process and the paperwork all work smoothly.I very happy with my car 😉

My experience with Hyundai in Riverside was very good and I would like to thank them for being, so great to me and my wife!!!

My service advisor is Leo. First time servicing my car at Riverside Hyundai I used to always have it done at Romero Hyundai because I work out that way but since I’m working from home this was the closest. I did need a few extra things done but Leo is such a cool guy and I felt like he was being honest with me. Im going to continue going there for service

I love getting my car serviced here. They are nice and friendly.