I have never had such bad unprofessional service. I dealt with driver named Tony S. He was not paying attention to my arrival to my home. I waved my arm and honked. He was not wearing a mask. Right when I thought he was getting out his truck to let me know he was here and ready to do his job he was actually going to pick fruit from a neighbors tree so he could eat and then proceeded to go to another neighbors home and start up dialogue for several minutes. I figured I would call dispatch to let them know I was home and that got his attention. I told him I had been there waving and honking and he proceeded to say he had called me 5 times (not true). Long story short he was rude and condescending. I will never do business with them again and I will spread the word. Horrible horrible experience. I called another company and turned him away.

I have a 2004 bmw 745li as seen in the pictures I posted on A1 towing website im having problems with my vehicle already and then the tow truck DRIVER LEAVES MY CAR LIKE THIS I HAVE NO LICENSE PLATES YET THE CAR WONT START AND HE JUST LEAVES IT LIKE THAT HES A TEN YEAR VET AT TOWING BUT LEAVES A VEHICLE LIKE THAT COME ON MAN somebody tell me something.

Been waiting two hours for a jump start. Nothing. Dispatcher actually had the nerve to say, Its OK, no rush! Telling USAA to drop them. Also filing complaint w/Google, as Im fairly certain the only good reviews are bogus. AVOID THIS COMPANY AT ALL COSTS.

This place is a disaster don’t waste your time or your money they will give you ETA never show up they will tell Geo not really the people I would like to do my business with

They were supposed to come at 9am. Didnt show up. At 10am I phoned them. They said their truck was broken but they would come in an hour. Didnt show up again. At noon I phoned them again. Said they didnt know when they could come.

So today my car just stopped working on my way to Berkeley. Called my insurance company and they sent out a guy from A1 towing. He was friendly and the price was fair considering i was 50 miles away from home. Would recommend ^^

They were half the price of 3 other tow companies I contacted. There were no hook up charges or round trip prices. You get a quote and that is what it will be. The driver was nice and professional. Ask for Mario!

The wors service i have ever seen in my life. Feels they are not intrested in their business. If you inssurance said they request A1 Tow request them right away to change.

Great customer service from the tow driver that assisted me with my Chrysler 300. My tire literally ripped off my rims and was in such a scary situation but both Farmers Insurance and A1 towing took awesome care of me in my time of need.

If youre a towing company you should show up when promised or answer your phone. If you cant do that you deserve one star at best.

My roadside assistance sent them. Waited for 3 hours. They never showed up. First said 45mins. Then said 30 more. Then 20 more. But still they never came. When I called to see where they were they were so rude and hung up on me so I called their supervisor and he was just as rude and hung up as well. Worst experience with a tow company ever. Thats pretty much your only job. Show up and tow the car. This company made me miss work, lose money, and now the tire shop is closed and Ill miss work again tmrw morning. Thanks a lot.

A one towing company low to the field workers n up to the officers r totally b s !!! They complain about my garage was too dark! N asked me for tools to open the battery covering! When I said no tools the guy leaves without any work be done ! When I called office the guy told me they don’t deal with open any covers on the battery! I was totally shocked!!! Now m going to ask Acura what the hell Contactor they r hiring !

Do not give them your business, they are rude and not very helpful. I think they are racist, not even apologetic for the inconveniences

They are full of s**t. Been waiting for 2 1/2 hours for a tow.

They tow your car to their garage then slap you in the face with a king kong estimate to fix your car...wow

Nice, thank you.