The most unprofessional PO-dunk business ever. I called at 11pm last night and they told me to come at 8 the following morning to get my car. I show up and of course no one is in the office. They say they will be here in 10 minutes. It’s been an hour now. Oh and they won’t pick up their phone and are purposely ignoring my calls.
I made a call they responded promptly, didnt take them long to get there and were very professional and helpful.
These guys towed my sisters car right in front of me while I tried to explain that she had just stopped there and would be out right away. And then when I paid their $150 charge they dropped the car down so close to my foot that I had to jump out of the way for my own safety. AND NONE OF THEM WORE A MASK! These guys are nothing but “legal” car thieves preying on people. If you value professionalism or common decency shop elsewhere for your towing needs.
They just looking for people money to keep the business going. They pick && choose cars in visiting parking or not! Most of the time it’s the same cars over && over! How you tow ONLY one car that’s parked where you were but not the others!! Make it make since! Than they just by pass other cars that need to be towed to mess with others that’s trying to find parking!
Do not ever park at The James Apartments without a pass, these guys who work here are vultures and will tow you faster than anything, parked for 30 mins to pick up a charger at my friends place, came back and car was towed. And these guys had the nerve to make me wait outside at their place until 9am the next day to pick up my car when they claim they open at 8am. If you’re gonna take my car, I expect it back at the time when you say you’ll be open. Don’t ever get towed by these people.
A few things we don’t do one is to tow people car. Take care your vehicle and be responsible and you won’t be towed. Hey Brian Sr and Jr how are you’re doing?
Towed my car right in front of me when I explained to them I was a resident and there was miscommunication.
Had an apartment sticker on my car and they still towed me AND had to pay $150 to get my car back.
Never hire them. They picked up my car last night and they dont open office before 11AM. shame on you. picking up the car in the night and donot allow me to take my car back before 11AM.
Car was towed from an accident. When I got to my car to retrieve some items from it, they had PUT BAGS OF THEIR OWN TRASH ON MY SEATS. The bags leaked and stained my seats. AVOID THESE CROOKS
Illegally add charges to your tow. They tried adding $80 to my towing and when I mentioned what they were charging me for was illegal, they immediately hushed up and offered me a lowered price. Unprofessional and rude.
For many years we have used Fishers towing for both business and personal towing service and have found them to be responsible, courteous, ethical and reliable people.They are excellent service providers and would highly recommend them.
They need to learn how to read. Our car was towed from OUR apartment complex and it HAS a visible sticker. Now Im late for work and they dont open until 8 am. But they can stay open all night ruining peoples lives. What a great bunch of people working at Fishers Towing!
TERRIBLE. I got my car towed and found out it was at Fishers. Called them to double check my car was there and was told to call 30 minutes before I would be retrieving my car. I called exactly 30 minutes before I arrived and they told me they’d be “right out” to open the gate. I called back a few minutes later to make sure I was at the right place. He rudely told me he was 5 minutes away. 5 minutes later I called back and he started ignoring my calls. After 30 MINUTES of waiting, the couple showed up and moved like snails. It was so crazy to me that they wouldn’t want to take the cash and get cars off their lot faster but I stood out in the cold waiting. Just wanted to post this so others could know and not plan for a quick pickup. They’re awful.
Bad company they are looking for people money. Dont live in Quarter mill Apartments. You will be towing every day.
I’ll add his name when I pick up the vehicleThis driver was one of the nicest HUMANS much less a truck driver I’ve ever metHe willingly gave me a ride close to home and was kind beyond belief.I was shaken up from the collision and he did what he could to try and call me down. His voice of reason was just what I neededThis is the first tow company I’d call, hands down.Fisher’s Towing: A+++ Highly Recomend.
I am a new tenant at Old Bridge and I know a driver that said the tow out here. I personally havent seen a tow truck out here. But apparently last night a vehicle that was lent to me temporarily, was towed from out front of My apartment no Later than 10pm! I have had the SAME Vehicle parked there for Nights at a time and Nothing, but tonight...So I call and the guy is flat out NOT Trying to Hear or help me.. He was Only thinking about $150 to get the vehicle back...and Im supposed to take my child to school at 7am..and of course THEY dont open till 8.I WILL be speaking to the Rental office about Finding more Professional Towing company... I mean a 1.8 rating... No wonder**ATTENTION **Upon gettin my vehicle BACK, I realized I was totally in the wrong for assuming my vehicle wouldnt be towed. The owners of the business are VERY Nice and Helpful in getting your vehicle back without allot of Red Tape. And they take It hard when someone writes a negative review about their Company. They asked did I write this review and I told them I did but I would say sumn nice cuz they were Sweet people.
My purse was stole out of my car after being towed from an accident. It was confirmed it was there at the accident. I was refused access to my belonging until the next day because they closed at 5pm. When confronted the owner was very rude and claimed it wasnt his business. Very unprofessional. I will not be ever using this company again.
Good people, dont judge them as being uncaring. They helped me out a great deal.
Sucked that I got towed from my apt complex but the gentleman that helped us when we picked up our car was helpful and kind. Will probably use them if my car everbrakes down.
Worked with them with my insurance company. Gave them specific instructions on where to tow my car and they didnt listen and put my vehicle in wrong place. Called to ask them why and the person who picked phone up was very rude and unprofessional. Do not use them!!!
I called listed phone number just after 8am and we made an appointment to meet at the lot at 9:30am. Brian (or Bryan) was prompt, knowledgeable and helpful.
Im really not sure how they are still in business. Most unprofessional prick Ive ever dealt with.
I wouldnt use bad business
Dont ever park your car at the James without parking passes at night. They will tow away late night
Poor service, plus they scratched my bumper when loading my car. Do not do business with them
I would give 0 stars if I could. They told me to meet the tow truck driver at a set time and did not show up. There was nobody at the location even during regular business hours before 5pm on a weekday. They did not answer any of my calls after the initial call and their voicemail was full. Incredibly poor way to run a business.
Great service!!!
Apparently this towing company doesnt tow in RVA?Im not quite sure where they tow. But I called and theyre not familiar with museum district ... ?
Its not 24/7. If you call there is a 98% chance they wont pick up.
Never seen a truck yet, I live in Old Bridge apartments... I still dont have a spot when I get home... Called and they never answered... I dont know why we have parking permits!!
Pretty rude