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United Auto Repair & Sales Inc
5460 Midlothian Turnpike, Richmond, VA 23225, United States
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United Auto Repair & Sales Inc

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Is
Review №1

I was referred to this garage by another Muslim brother. I was under the assumption these brothers were trustworthy. I needed a timing chain replacement for my Nissan Maxima, along with the power steering high pressure hose. I was introduced to the person in the office by the Muslim brother, who knew these individuals. I spoke to this man and he told me that I would have to bring my car in, 2 Fridays from that day which was a Tuesday. I work on cars myself and fix whatever I can. When I cannot, I take it to a garage. Again, feeling these brothers could be trusted, I brought in my parts the very same day on the request of the man in the office. I was quoted $1200 for the labor, as I already brought in the parts. He said he would call me before to confirm. When 2 Fridays came, I hadnt heard from them, so I contacted them. He moved the date to Monday. When monday came, he moved the date again to Tuesday. When I got there, I....long story short, he told me that I would have my car back in two days. 5 days later, I was able to come get my car, which now had a significant leak coming from the engine. I was told that I needed to have my valve cover gaskets replaced. I told them there was no leak when I brought my car in. I know this because I changed the valve cover gaskets on both valve covers months prior. I was also charged $1575. I can only wonder what I could do to prevent this from happening to someone else. So I will hope that if you take your car to these middle eastern people, that you are not taken advantage of like I was. Your company needs professionalism. Beware!!!!!

vi
Review №2

The inspection was good and fast as he was finish at 10:30 as I arrived at 10am. The owner Mike is the only one who can put or have the keys to get the sticker and place the instructions in the computer system on my car. He came back at 1:00 trying to give me and excuse saying his car broke down. The guys who work on your car is great but the owner is rude and did not give me no discount and charge me $30.00 Please don’t support his business as he will try to rip you off.

an
Review №3

They did a very good jobs on my Bmw 330xi and was at a reasonable price.

An
Review №4

Great service from Dante and Jacob (the owners). I know absolutely nothing about cars and they were extremely helpful in the process of buying a new vehicle. Would definitely recommend this shop for any needs, you will be taken care of.

Vo
Review №5

Have what I needed and should they will help you with no hesitation.

Mi
Review №6

It was the worst place that I have ever get my car fixed. I was there to change the A/C blower motor which is super simple. They said it would take half an hour with a reasonable price. I could not believe that they even did not know where this part was placed in my car. After half an hour and opening several parts of the dash they still couldn’t find it. Finally when they figured out where is it and how to do that (learnt from youtube), I was told that it would take 6 hours! How you take the responsibility of doing something you do not even know??? Just imagine what if my car has a serious problem like brake or engine issues. They not only waste my time but also scratch my dash in several places. I do not recommend this place to anyone even if they offer a very low price for their service.

Bo
Review №7

Great Service

Wa
Review №8

The service is extremely poor; my car got more damaged from their attempts to fix it and I still have to get it reserviced because the mechanic did such a poor job. I paid $550 in new parts and the mechanic kept raising prices for me. Worst, he tried to charge me for parts and labor to fix his own mistake when he broke my axel. I ended up buying a new one out of pocket although it was fine until he messed with it. Do not trust this company with your vehicle or your money.

St
Review №9

Reasonable prices great customer service

Ya
Review №10

I went to do state inspection and my car is perfect and they wanted to change my rotors which I did 5 days before at a different shop. No matter what you car condition, they still force you to change anything just to get anything out of you!

Ha
Review №11

Best in the market. Reliable and instant service

My
Review №12

Ms kassandra was great in my chat !! great work

Ma
Review №13

Easy to make appointment and no long waiting period. Friendly and efficient people.

Ke
Review №14

One of two of the only repair shops I use owned by two brothers (I only deal with the bald brother as the other brother is rude and tries to get over on you) they know their stuff and the brother that I use is fair and reasonable in price. I trust their work. The only problem is the lot is small....there isnt a lot of space there because they sell cars too

NR
Review №15

Very helpful, when I needed my tires checked, at 6 oclock. Inspected for leaks, then went the extra help, topped off all tires.

Sh
Review №16

The best for all of your auto workshop

Ta
Review №17

Love all the employees! They are very helpful and reasonable.

Kh
Review №18

Great service. Very nice people, work hard to fix your problem.

Ah
Review №19

Very honest people and I have been gladly taking my cars there since I moved to Richmond.Thank you guys

Al
Review №20

Very good service, very honest people, and very friendly with customers 😀👍

om
Review №21

Very nice people, I like them all !!!:)

Ib
Review №22

Never do the state inspection there they will rip you off, they take advantage even if you have a new car with zero millage they will tell you need to change some parts to get the inspection, I had the worst experience with them

Ti
Review №23

Great service!

Ni
Review №24

Do bad business never will come back

De
Review №25

Good business definitely will be back

Sa
Review №26

Very disappointed 😡A failed mechanic does not know how to repair cars and will not refund you if the car is not repaired, so i do not recommended to any one looking for a mechanic.

RV
Review №27

Bad service and bad attitude

sh
Review №28

Very bed experience.

D
Review №29

👍🏿👍🏿

Information
2 Photos
29 Comments
3.7 Rating
  • Address:5460 Midlothian Turnpike, Richmond, VA 23225, United States
  • Site:https://unitedauto60.com/
  • Phone:+1 804-231-1174
Categories
  • Auto repair shop
  • Car dealer
Working hours
  • Monday:9am–7pm
  • Tuesday:9am–7pm
  • Wednesday:9am–7pm
  • Thursday:9am–7pm
  • Friday:Closed
  • Saturday:9am–7pm
  • Sunday:9am–7pm
Offerings
  • Oil change:Yes
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