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CPs Mufflers
3320 Mechanicsville Turnpike, Richmond, VA 23223, United States
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CPs Mufflers

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Ta
Review №1

I am very happy with the exhaust on my truck.Greg nailed every bit of what I was looking for. Then exceeded my expectations beyond!I will be returning without a doubt!

Ri
Review №2

I put a bolt on exhaust kit on my truck and did not have an airgun that was strong enough to get the clamps down tight enough. He was very professional and fixed the issue in 5 minutes. I know from now on when i do exhaust on my vehicles where I will be going. He has been doing it for along time and his work shows it.

Al
Review №3

Tons of experience to get the job done right. Greg can quote the exhaust part numbers for your car from memory. Thats how well he knows his stuff. Had dual exhaust put on my 2001 Mustang base. He knew exactly what I wanted and did a great job. It doesnt get any better than that. Honest and skilled. Dont go anywhere else.

Jo
Review №4

CPs Mufflers is now on my shortlist of Auto Repair Shops in Richmond, VA. 20-year-old Jeep Grand Cherokee failed state inspection due to a few holes in the exhaust system. After reading a few reviews of local shops called CPs and work completed lived up to all the great reviews. Great quality, good value, professional and pleasant interaction. Highly recommend.

C
Review №5

First time customer. Im usually a DIY repair guy, but I decided to punt this one and spend some of that stimulus money. Hands down best price, and excellent service on muffler replacement. Thanks Greg!

Ri
Review №6

This shop was recommended to me by an automotive professional. After meeting the owner, receiving a very fair price quote and reviewing the work, I highly recommend the shop. The employees were professional, the place was clean and the work was completed quickly.

Ru
Review №7

You wont find great service everywhere like you will at CPs Mufflers. Greg had us in and out in a very short amount of time. Diagnosed and fixed the problem quickly. Thank you!

Ro
Review №8

Excellent shop. Was very helpful in fixing my exhaust issue. Quick service and very nice guy. I would recommend for vehicle service and maintenance. Professional and exceptional service.

Da
Review №9

Highly recommend Greg at CPs for his exhaust work. He installed new exhaust on my Dakota. He ordered exactly what I wanted and installed while I waited. My Google maps timeline showed me in and out in 30 minutes. Thanks Greg for everything.

Gr
Review №10

My experience with my front muffler alterations was wonderful. Now, I’m officially part of the Chrysler 300C Luxury Edition Hemi crew. We Roar!!!

ea
Review №11

I was looking for exhaust for my 87 Chevy when I stumbled across C. P. Mufflers. We dropped it off in the morning and within 90 minutes he called and said it was done! Full custom exhaust and great sound! Highly recommended!

Me
Review №12

This location was very gracious to us! He was able to help us by welding my daughters jumper which I know is not typical of this type of business but we were so extremely grateful for his help and service. The care he showed speaks volumes to his integrity and care for people. Thank you so much. We will certainly pay it forward!

Ja
Review №13

Top notch shop! I called and set an appointment to have my muffler and tailpipe replaced. Greg was prompt and ready! Diagnosed the issue, quoted me a fair price, and got to work! He had me out the shop in under an hour! Awesome shop and guy. If youre on the fence about heading in or calling dont be! You will not be disappointed!

Do
Review №14

I was driving on 495 headed to Richmond VA and my muffler just fell off. Im from NY so I was a long way from home and in a little bit of a panic being a stranger in a strange land. I looked at a bunch of reviews to find someone to help me and found CPs. I walked in the door of CPs at 8:10 AM on a Friday to find Greg Hart behind the counter. I told him my situation as we walked over to my car. He looked at the muffle in the trunk of my car and told me the scope of the work. I felt like I was in good hands and that this was the man to get me back on the road so I could return to NY. I walked down to the 7-11 to grab some coffee, came back at 8:57 AM and he was already done! I thought this issue was going to hinder me the whole weekend and put a dent in my pockets. I felt so relieved that this problem was solved before I even had my breakfast. When I pulled out my wallet to pay Greg, he lifted his hands and shook his head, not accepting my money! I insisted that he take my money, I would have paid him anything for getting it done that fast. He would not accept. Im still in shock that an older man on the verge of retirement, with arthritis in his hands could fix my muffler that fast! The conversation we had about his man cave, his grandson that speaks two languages and nicknamed him Grumpy took longer than it did to repair my car. I guess thats the kind of service you get from a gentleman over 30+ years in the business. Im truly in debt to this man and couldnt be more grateful to have had the pleasure of meeting him. Thank you, Greg. Allison and I really appreciate you.If youre in a jam, see Greg. Hell treat you right.

C
Review №15

Very good honest place to take your car to for exhaust work. I got there when they opened and he pulled my truck right in. Knows his work and quick with getting the job done. I would recommend him to anybody. Thanks CPS muffler for the very fair price.

Ab
Review №16

I highly recommend CP’s. The owner was trustworthy, fast, and very kind. He was able to fix my problem in under an hour. I’ll definitely be returning if I need any more muffler work done.

Al
Review №17

I have been going to this shop for exhaust repairs for the past 30 years. They always provide excellent customer service and clearly love what they do. Today, I needed to have an exhaust leak repaired. I know a little bit about cars and knew that it might cost well over 900 dollars to fix. Imagine my surprise when they had an innovative idea to repair the leak and the bill ended up being under 150! I highly recommend them for anyone who needs exhaust repair, but they can do lots more than that. It is such a rare thing these days to be treated honestly and fairly but you will most certainly experience this any time you deal with them. It is very obvious that customer service and satisfaction is a priority with this shop.

Sl
Review №18

Great and dependable work!!!

A
Review №19

Greg the owner and operator is a very honest, knowledgeable mechanic who charges a very fair price for his work.

Ma
Review №20

I brought my 97 dodge ram 1500 in for custom exhaust. Awesome work and great prices! Thanks again!

Ro
Review №21

Awesome. Took it right in an he knew exactly what was wrong. Quick fix and i will say to anyone go here. Great place. Thanks so much

To
Review №22

Great customer service, will definitely return

Ty
Review №23

The best service I have ever received anywhere. I took my van there a couple months ago. Greg and his wife did excellent work for a very fair price. I wish I could give them 10 stars. Sorry it took so long to write this.

af
Review №24

I highly recommend cps mufflers, very nice man did a wonderful job fixing my exhaust very reasonably priced

ka
Review №25

I had a great experience at CP’s!! I was worried I had hundreds of dollars worth of work that needed to be done (as one always fears with car troubles) but I took my car in this morning and all my worries were put to rest. The owner looked at my car and knew what was wrong right away; because it was an easy fix he did it for no charge. I will be recommending this place to all my friends and will be back in the future if necessary

Bi
Review №26

Awesome people, and honest business.Went in there earlier today to get a resonator delete. He put my car on the lift and gave me an estimate within 5 minutes of being there. He gave me a great price and even let me look under the vehicle and check things out. Was in and out in about 30min. Gregg has been doing exhaust for over 30+ years he does great honest work. I would recommend CP mufflers to anyone!

Mi
Review №27

Never replied to email request from their website... Posted Saturday....48 HR business later...after Thursday never a peep.

Ra
Review №28

Without a doubt this is the most honest shop I have ever been to. A+ work, quick, affordable, and very nice people. Extremely satisfied with Gregs work and the all around great service.

Gr
Review №29

They do excellent work at very good price. They will tackle exhaust jobs that other shops won’t touch. Greg put my car in right away and fixed it the same day. The staff is friendly, definitely a shop that I will continue use in the future. Thanks guys

Ch
Review №30

Great place to have your vehicle worked on. I have been going to CPs for years. And they always take care of me. From custom exhaust to motor and suspension. CPs always gives you a good price and are very honest on what has to be done to your vehicle.I have recommended they to all my family and friends

wi
Review №31

I recently took my church’s van to have the muffler repaired at CPs Muffler. The owner Greg took me right away and suggested I wait. The muffler was repaired in less than 30 minutes and the van sounds brand new. I will definitely recommend this shop, the service was friendly, fast and efficient!

An
Review №32

Brought in a couple of cars and trucks over the year and left with a smile on my face and money in my pocket. Always been great fast and honest actually about to take a car there in a few for repairs

Da
Review №33

Awesome work

Ka
Review №34

Excellent service and great prices! You can trust an honest assessment for work that needs to be done without extraneous repairs, which is reassuring for someone like me who knows very little about automobiles. Thanks for the great work!

Ju
Review №35

Quick, easy and don’t hurt your pocket you can’t beat that. Good people and great work. Highly recommend for exhaust work

Sa
Review №36

Extremely quick service and very fair pricing. I went in for an exhaust leak and 20 minutes later i was out on the road! Also, the owners are very nice and friendly.

Tr
Review №37

I came in with a broken tailpipe bright and early Tuesday morning. Greg penciled me in on the spot and fixed my pipe in 10 minutes. They even helped me get the car inspected on the LAST day of the month! I was so impressed, I even asked them to replace my rear wiper blade. They ordered the part and it came in while I having a nice chat about Halloween. This place provides high quality work for very reasonable prices. They are the real deal. They deserve your business!

St
Review №38

Greg is a pro at what he does friendly knowledgeable and fastIve been dealing with him since 2000 and the only guy Ive had to do work for me

Je
Review №39

This is the best customer service, quality, and fairest priced business I have ever dealt with in my life. Not only did Greg squeeze me in without an appointment he had repaired my muffler and had me on the road in 30 minutes. I highly highly recommend CPs Mufflers for anyone needing repair.

B
Review №40

Superior workmanship with exceptional and friendly customer service. Extremely fair pricing as well as family owned and operated. So very grateful for their kindness and ability to get us back on the road. Thanks y’all!

Iv
Review №41

Best work for the prices

Br
Review №42

Excellent service at this Auto Repair Shop. We had our brakes & rotors replaced and a new muffler. Fair priced, excellent work, and super friendly staff. We will recommend CPs to all of our friends and family!

Gl
Review №43

Customer service was outstanding! I work in downtown Richmond so it was a convenient 15 drive to the shop. Since I was not able to wait for my vehicle, they arranged for a ride back to my office and picked me up when my vehicle was done. Im not sure if this is their normal course for all customers but I really appreciated them.accomodating my schedule. On top of that, they do great work!

An
Review №44

Excellent service at great price! Have recommended to many who also liked work done. Will continue to use. I trust this place more than the big box places. Honest independent guy.

Ma
Review №45

CPs Mufflers has exceptional service & customer service. Nancy worked with me & my crazy schedule to get me in as soon as possible. Greg knew I was waiting and not leaving the car so he worked on it right away. Everyone was very helpful & professional. I will definitely be going back & will recommend them to my friends.

An
Review №46

Thanks a lot for the good service and on time job! Service was very friendly and price was great! Thank you for the great work!

De
Review №47

Service was excellent, honest repairs done, and a fair price. I will absolutely use CPs for all my service for my trailblazer.. Highly recommend to all !

Mi
Review №48

They have never failed us....4 generations of customers within my family. Reliable, friendly, trustworthy, service with affordable prices. You will be very pleased with their work...I am and so is my family.

Jo
Review №49

Took my 1997 BMW 528i to CPs Mufflers to checkout this rattling noise coming from under my car. The gentleman knew exactly my problem and correct the malfunction faster than expected. The service rendered was very professional and warm. Prices are very reasonable and not gut wrenching lol. Highly recommend this shop coming from someone who loves to save a few dollars. Five stars for you guys, well done.

Vi
Review №50

I have been here a couple of times so far. These guys are very nice, professional and honest.

Ge
Review №51

Talk to Greg before you continue looking for repairs elsewhere.I am one of those folks who gets a minimum of three estimates before obligating to anything. I had contacted two National competitors and another local mechanic for muffler replacement before stopping in at CP Muffler. Greg stopped what he was doing when I asked to discuss needing an estimate for my muffler and tail pipe that separated due to age and rust. Greg opened a parts catalog to get a visual of what to expect, he walked right out and crawled under my pickup to make an assessment, walked back in to make one phone call and provided me with an estimate advising the parts were available and he could do the work the next day. I was floored! CP Mufflers estimate was lower than the previous three places I had contacted and the repair was accomplished with quality, care and skill.Greg even worked it out since I couldnt drop off my vehicle during his normal business hours. He showed me where his key drop box was located and explained I could pay by phone on the day of repair. I was able to stop by after work and get my vehicle at my convenience the following day using my spare set of keys.Greg, the owner, shared that he had been in business nearly 35 years, and I immediately felt comfortable upon meeting him and seeing how well he maintained his tools and garage. He provides efficient, professional and courteous service. I will definitely send my family and friends to talk with him for any repairs they seek my advice for, and I honestly feel confident to say that I have obtained a trustworthy and friendly local mechanic to do future service work and repairs on my highly cherished Dodge diesel pickup. Thanks again Greg!!

Ma
Review №52

I called CPs at 3:00 in the afternoon to ask about a rusted exhaust system that needed to be replaced. Went in the next day and looked under the vehicle with the mechanic. Had a quote by 8:15am and they were finished with the installation by 9:15am. Great customer service, fairy priced and very reasonable labor charge.

Ch
Review №53

Theyre small. Theyre kinda old skool. Gregs been doing exhaust work for 30+ years. He knows his stuff inside and out. Hell listen to you, hell tell you what will work and what wont. Hes quick and efficient. If you need custom work, his fabrication skills are on point, bends are smooth and clean. Dont expect a luxury waiting area and Starbux, but you can help yourself to a cup of good, strong working mans coffee. They are good like that.

Ch
Review №54

Fast in & out, priced fairly and quality work definitely returning for any future exhaust work! Thanks Greg

Jo
Review №55

Refreshing to have an automotive shop be so Honest, and Professional. Awesome experience.

Ka
Review №56

Best experience I’ve ever had at an auto repair shop. Mechanic diagnosed, showed me the exhaust leak and replaced the pipe in under 1/2 hr. Problem solved without spending half the day waiting.

Je
Review №57

I’ve used CP’s Mufflers for many years now, but recently I took my truck in for them to inspect what I thought was an exhaust leak. Before replacing my broken exhaust system they did an inspection and found the real problem and referred me to a great auto shop to fix my blown spark plug. These guys are honest and fair priced. You will not be disappointed.

An
Review №58

Great place to exhaust work needed. Friendly, honest, and awesome pricing. Will recommend to all.

To
Review №59

Greg..YOU ARE THE BEST..Tony Colonial

Ch
Review №60

Excellent, honest service at a fair price. I will continue to use CPs mufflers. I highly recommend them!

jo
Review №61

Went there with my truck to get some duals put on, but they didnt wanna take the work, even though there were no cars in the bay nor any jobs to be done. Just outta curiosity I sent my buddy on a Tuesday to do the same thing, and again denied. And again a dude was sleeping on the couch.Places like this deserve to go out of business. And to think the shops name is Custom Pipes. I think not.

Br
Review №62

Very fair priced and straight with you. Definitely will be going back to them.

La
Review №63

My experience today at CPs Mufflers was NOTHING LESS THAN AMAZING. The service was quick and everyone was friendly and HONEST.

Ja
Review №64

Work done right the first time at reasonable prices. Good service!

Ja
Review №65

Great work and great people. Very quick also

D
Review №66

The kindness and generosity shown by the husband and wife couple that owns this place was the best I have encountered in years! They fix my muffler quickly and the price was more than fair! I highly suggest if you have car exhaust issues that you go to CP Mufflers to have it fixed! Ladies you will get great service without having to worry about the mechanic trying to get over in you! Plus the environment is that of a old old school mechanic shop like you used to see on tv on the boomerang channel! I will now be only going to CP Mufflers for any exhaust issues

Bu
Review №67

Great experience and fast service. Needed a muffler and tailpipe replacement and Greg had it done in an hour. Thanks!!

Lu
Review №68

Excellent customer service and work to my car. The problem to my muffler was diagnosed immediately and fixed within minutes.

te
Review №69

Very nice people. They are fast too.

Ma
Review №70

Great work, at a good price with excellent customer service and cozy atmosphere

La
Review №71

Had an emergency on the highway, they took me without a wait and got me back on the road with in two minutes! Great work, honest, friendly people!

Ry
Review №72

Honest and timely repair all for a fair price.

W
Review №73

All of my dealings with Greg Hart at C.P.s Mufflers have been excellent! I have a small private school in the North Side Richmond area with several small buses. For years I have passed C.P.s Mufflers daily. I never stopped in since I thankfully had no muffler problems. In the spring of 2016 one of our buses experienced an emergency exit door malfunction, that required welding. When all of my usual go to auto repair establishments were unable to make the repair I stopped by C.P.s Mufflers and Greg repaired the door right the on the spot. C.P.s Mufflers does more than just mufflers. Other services include: Air Conditioning Service, Brake repairs, batteries, computerized engine analysis, front end work, shocks and oil change.*** On the rare occasion when C.P.s Mufflers cannot meet my needs, Greg has referred me to other quality auto establishments close by.

Hi
Review №74

Good people, fast and easy to do business with good price!

Sa
Review №75

This place is honest, and in the grand scheme of things, that is most important! Thank you for 20 years of fantastic service and work!

K
Review №76

Fair price and better work than most other shops.. if you want somebody who knows what they are doing, go here.

Er
Review №77

Great people, great prices, took care of me the same day.

Au
Review №78

The most honest mechanics in Richmond and they definitely wont cheat you

li
Review №79

I went to C.P. Muffler on 11/26/17 to get a secound option on my brakes and roters ( I had originally went Tuffys on Azalea in Richmond) tuffys told me all I needed was my brakes and roters replaced) mind you they did the same inspection that C.P. Mufflers did( Greg Hart: Owner) well upon inspection of my vehicle Mr.hart of C.P’s mufflers notices that not only err my roters and brakes needing to be replaced but my brake calipers need to be replaced also and were locked up! .... I wouldn’t have Evan know this if it was for me. Me. Greg Hart!!! I would have been driving my car in something terrible would have happened to me in my kids. So mr. Hart said that my car wouldn’t be ready till Monday due to other customers in front of me. Well I got a call today 11/26/2017 the next day in my car is ready. I have never been so pleased about someone working on my car. His service was very fast friendly and detailed.. and his prices are great! This is a very trustworthy person/business and I would recommend his services if you are looking for a trustworthy mechanic.....

Cl
Review №80

Does great work at a great price have had 3 Of my vehicles done here

Ez
Review №81

Quick service, great process and very friendly staff.

hu
Review №82

Bought the parts to change my muffler but was unable to do it myself. Called cps in the morning, brought the car in around 1030 and was done by 11!

Wi
Review №83

Fast work, good work, and a very competive price. Highly recommend!

Ti
Review №84

Replaced a muffler and tailpipe for me. Great price and super friendly folks.

Ro
Review №85

Exelent service

Ka
Review №86

Outstanding Service at a great price.

St
Review №87

Honest, fast, fair pricing. I was in and out in minutes to weld a new flex pipe in

Ti
Review №88

Says they do oil changes on side of building under their work but they don’t do them :/ other than that nice.

Da
Review №89

Great people and excellent services!!

Jo
Review №90

Called for an estimate, i was told its not possible to go from a 2 inch pipe into a 3 inch inlet muffler, when 9/10 auto part stores carry exhaust reducers in these sizes..

Sc
Review №91

Great quality and honest service.

Cl
Review №92

Good shop

Bl
Review №93

I wanted 3in tips crome coming out at an angle I ended up with 2in brushed aluminum and were at different angles and all the pipe underneath was spray painted black that slowly burnt off for weeks with a bad smell then rusted and leaked at every weld and almost a year later today broke off and rubbed paint off my fender just on the way home to take it off and it cost $650.00 for this

Da
Review №94

Excellent Service and Professionalism!!

Jo
Review №95

Love this place...

Information
100 Photos
95 Comments
4.8 Rating
  • Address:3320 Mechanicsville Turnpike, Richmond, VA 23223, United States
  • Site:http://cpsmufflers.com/
  • Phone:+1 804-321-7397
Categories
  • Auto repair shop
  • Brake shop
  • Muffler shop
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–12pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8am–5pm
  • Sunday:8am–5pm
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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