Chris was absolutely great! To the point, wasn’t pushy on selling me anything extra & very easy to talk to! He double checked everything before I committed. 10/10 would recommend!

Chris and his team are awesome to work with. I really appreciate their friendliness and willingness to explain different aspects of my insurance plan. It’s nice to have personalized service instead of just being treated as a “customer.”I have been using them for years and will continue to use them for the foreseeable future! I highly recommend them!

Steve made us feel welcomed in the State Farm Office and got right to work on our insurance needs.He asked us questions to help us get better rates on our auto and home policies and that was important to us tooWe’re glad to have met him and Chris Brown introduced himself as well while we were there it was a pleasurable experience for us now we are covered and feel that we got the coverage we need.Thank you again Steve it was nice to meet you

Steve is always fast, friendly, and helpful with anything that I need. Anything that I ask, he finds me an answer in a very timely manner. I was able to add coverage and still save money on our premium too! I highly recommended visiting Chris Brown State Farm Richmond if you are looking for a great experience and the beat rate.

Everyone working that’s I came into contact with was super nice and extremely helpful. They took the time to listen to my needs and not to mention they save me so much money before coming to State Farm I was spending $300 in car insurance they quoted me at $174!! With that being said I’m very enthused to be with this company and I highly recommend them to anyone...

The staff here is fantastic! Very friendly environment and they are all super helpful. They also play great music every time I have been there!

The team is fantastic! I didnt have good experiences from AZ State Farm agents and really had nothing good to say, but Shannon, Steve and Chris have all been great and have helped even things out and I now highly recommend State Farm, especially this agent and location.Thanks to you all!

The staff here is great! Steve was very helpful and made the whole process a lot easier.

Chris was very responsive and helpful. Me made himself available and answered all of my questions. He was able to give us all of the info we needed to set up our life, auto, and home policies, as well as get our policies active all in just a couple of days. He is very personable and easy to talk to. We were able to save a lot of money by switching to State Farm!

I worked with Steve, i’m 20 y/o, he was very helpful in explaining everything to me very clearly and understandable. He helped me get the best policy for me at a great price. Very quick and very polite, highly recommend.

Very responsive and thorough. Chris is very sharp and super easy to work with. We get a great policy at the best price of anywhere we checked. Highly recommended!

I shop frequently as rates just rise yearly. I spoke with Steve and he responded quickly and I actually for the first time got quoted quickly and signed up same day. That’s has never happened for me without chasing emails and phone tag. I dread this task.He made it so simple & easy. Did you know they don’t care what kind of dog breed you have?? And thanks for going the extra effort on RV insurance too!!

They always try to help me anyway they can and are always courteous and nice.

This is my second time getting insurance through Chris and he was very helpful and to the point! He will ensure you can get every discount possible while understanding everything you’re signing up for. Really easy and reliable!

Steve and Chris were super nice and extremely helpful. It was my first time getting my own car insurance and they made the process super easy!

I love chris brown he is amazing and helps me anytime i have a question and helps me get the lowest rates he can get me

Steve and everyone at the Chris Brown office are amazing people to work with, they have all been caring and understanding when things got tight and did everything they could to keep me on the road and insured! Couldnt reccomend an insurance company or local office more than I do them!

Chris was so nice & sweet! He got me a great bundle price on Auto & renters insurance!

Steve was awesome! He was very helpful. I switched insurance companies and he was able to save me money and get more out of my policy than the other company. I will be staying with State Farm from now on. No need to switch companies anymore.

First time getting insurance on my own vehicle and Chris has been really helpful and straight forward. Really helped me understand everything.

Chris reaches out to me for a great deal on insuring my car! He was very responsive, helpful, and didn’t try to pressure me into extras I didn’t want. I’m looking forward to working with him moving forward!

Everything was painless and to the point. Very personable agent. And, I got to say the rate is awesome. Others I have used charged me twice as much.

I worked with Steve and Chris and they were extremely thorough and took the time to answer all my questions. Very professional. They saved me a considerable amount of money on my Home, Auto, and Liability coverage. Would highly recommend them.

Chris Brown and staff have been absolutely wonderful and helpful with guiding us to the most appropriate products for our family. Thank you for the best valued service.

I am impressed with how personable and knowledgeable Chris Brown is. It was a very pleasant experience, and he helped us save over $100/mo compared to the company we had been with for over 18 yrs! We very highly recommend!

I just moved to Kentucky and needed to replace my expiring car insurance, I found this Statefarm agency thru google and got a quick very economic full coverage quote for my finance vehicle with Steve, than I went in the office a couple of days later because in my case Florida DMV required me to have whats called an (Sr-22) added to the insurance or else they suspend my license, I couldnt be happier with the experience I had, I sat down with Chris and he listen to my concerns and than went over all the best options for me, they explained everything very clear, and even faxed my mandatory documents over to the Florida DMV, 💯% I recomend this office ✌️😊.

Youll receive nothing but the best from Chris! Always attentive, always listening and putting your needs first! Super happy with Chris and State Farms.

I was honestly in a jam since my insurance expired shortly after having my car totaled. Steve helped me get a policy together for several cars I was looking at and when it came time to buy he and Chris had it ready to go in minutes. They are truly fantastic.

Chris is an awesome representative! He got me an amazing full coverage quote I didn’t even think existed! Everyone should go to him for all your insurance needs! Extremely professional and helpful! Thanks again Chris!

Chris and Steve were both great to work with and very attentive to my needs and what would benefit me most. They took the time to find ways to save me money with maximum coverage ! I will be referring my friends and neighbors!!

Would recommend Chris 10/10 absolute great guy to talk to and very helpful!

We’ve been with Chris and his team for a few years now, it’s incredibly comforting how easy it is to reach out and get answers. Communication is swift, open, and always in our best interests. He’s helped us save money on our plans, and I’m happy to say we’re not going anywhere anytime soon. You definitely get the best here!

I was very pleased with how quickly and easily State Farm Agency was able to assist me in finding the best quote for my vehicle.Chris Brown was the agent that assisted me. He was very courteous & professional. He helped get an auto quote lined up for me quickly He helped me find the best deal and was very thorough in explaining everything.

Professional and knowledgeable service provided by Steve. His efforts helped us make a quick decision about products and helped save us hundreds. Very glad to have them taking care of my family.

Best agency ever! Chris is always available when I need him and very prompt on getting things done!! You cant go wrong with the whole staff! Wouldnt go anywhere else!!

I absolutely love StateFarm I love that you get discounts for safe driving!! Every time I call the people are so nice and they know me by name which I love that! I am comfortable knowing I’m insured by such a good reliable company!

Chris Brown has a great! thing going on here and with the help of the agent Steve Bates, it only makes it better! I thoroughly enjoyed the entire onboarding process and didnt feel rushed,pushed or corralled into anything. Steve Bates, was very patient with me as well as professional, while still being personable.They gave me the best deal on my policy that Ive had in years and even if they were just in the ballpark with competitive pricing Id probably still go with them as I feel that they would help fight for me if I ever needed to use my Policy due to incident or accident.This is the place to do business...look no further

Chris was very helpful and was able to get us a great deal combining home and auto. He is very personable and even worked with us after office hours to accommodate our busy schedule. I highly recommend getting insurance though him.

Great people

Chris hooked me up with a great deal in such a short phone call. Couldn’t have asked for a friendlier experience!

Chris brown is hands down the best agent i have ever had. He was friendly, prompt, and offered me a better rate than i had received from any other company i checked in with. His team is equally on point. Highly recommend.

Chris is a really cool guy. He was very helpful.

I had a wonderful experience here, Chris Brown is awesome and extremely helpful! I appreciate how organized, genuine, and patiently he guided me through the details of my policy and helped explore options to address my concerns. Shannon was also very friendly and it was clear that this company truly cares about their clients. I highly recommend this team to anyone looking for insurance.

Chris is the best agent in Kentucky! His staff and him are exceptional and easy to work with! When you walk into their office or call, you will be greeted professionally and treated like family. Chris makes sure each of his clients are taken care of and wants the best for every client. His office is quick to respond to emails, text or phone calls. You will not find another high class act like Chris! Chris will get my business every time, and should get yours too!

Insurance is the last thing I think about. Thankfully Chris reached out to me to get me a better rate. I am very appreciative, and would highly recommend.

My wife and I went into the office yesterday to get our insurance changed from another insurance company. Chris, Steve, and Shannon where so very nice to us. They made us feel like they had known us for years. I have never met an insurance agent that wanted to know me personally and they made me feel like they cared more about us as people than as clients and that alone means a lot. So not only did I save a ton of money, I also feel as if I made new friends as well. Thanks guys!!

Chris was great! He really tried to get us a great deal and he did. So thankful he called us!

Best insurance service that Ive had in a long time.

Chris has been my automobile and renter insurance agent for years. When I got a job, he was more than helpful in providing all documentation and customizing my insurance plan for me. For every need I have had, whether its been auto, home or work related, Chris and his team have been able to assist me in a quick fashion. I have never had a complaint, due to his promptness and knowledge of the industry. I would highly recommend his business to anyone searching for a new provider.

Great customer service!

Steve & Chris were great! Very honest and told me when they could save me money and when they couldn’t. I recently switched over to State Farm and my insurance is $100 less a month than i was paying. Having a teenage driver I definitely appreciate that and all of their relentless help!

Sometimes the difference between a good experience and a great one inst as much about the product - but the people. Theres no debate that when it comes to superior property coverage, State Farm is an industry leader and when combined with the right agency support, youll understand what they mean by good neighbors. Weve been State Farm customers for more than 20yrs, and without a doubt, Chris Brown and his team have reinforced our opinion that when it matters most - people make all the difference! Tip, if you want the best rates and unequaled service - just mention anything about playing guitars and youre set!

Steve at this office was more than wonderful. Thanks so much for all your help and great price. The cheapest i found. Very friendly office also.

Lowered my insurance by $50, really happy about it

Since the day I walked in they have been nothing but wonderful. Most reasonable insurance, I currently have 3 cars under their insurance. Always have worked with me to give me the best price and coverage

Chris and the whole staff are fantastic! Always enjoy getting to step in to the office because they are all so genuinely kind and helpful. Definitely recommend!

I had many questions and Drew was so patient with me and answered each and every one of them. He made the transition from our old insurance to State Farm seamless. He is highly recommended.

I love The services I get with Chris Brown Also Shannon she’s always there with exalent service and know how to help me

Chris has taken care of all our insurance needs. He has suggested many great policies, that we have bought, that we didn’t know we needed. We feel protected as a family! We also know that he will be there whenever we need him. His office is available to answer any questions we have and all of the great people in his office help us out, quickly and with great care!

Their all so nice

Great experience. Timely feedback and the best effort to find the lowest rates for what a family of 5 needs. Highly recommended!

Great team of folks. They will go above and beyond to insure you get the best discounted price. Thank you so much!!

Chris is the best! Very fast, efficient, and competitive! We saved quite a bit switching to State Farm! I would definitely recommend him to all my Client’s, Friend’s, and Family.

Efficient, quick, friendly conversation, simplified explanation for auto insurance. The best first-time auto insurance for sure. Made everything easy-going.

Had great experience over the phone with Chris and Tony then went to their office and was greeted with open arms and treated like family. Got an insurance policy better and cheaper than what I had. I think them for that and will recommend them to my friends and family

Chris Brown has helped me out so much with car insurance. He helped me out both over the phone and in person. He is very nice and was able to go through step by step on insurance for me since I am a first time buyer on a car and on insurance. I highly recommend this place for anyone looking into insurance!

I’ve had insurance through Chris for almost two years now. Anytime I need something he explains it so well. Recently had some price comparisons to the rate he was giving me. He beat the competition by nearly $200.Chris and his staff are excellent people and I love having my insurance through him.

Shannon is the greatest! My family appreciate how much she cares about her customers. She will go above and beyond to help.

Great experience. Very friendly and saved me a lot of money. Ive been paying too much for too long.

Chris was very helpful and made the whole process a lot smoother than expected. Wish I would have called State Farm and found him first!

Chris Brown was able to increase my insurance coverage at a lower rate! He was prompt with his responses and made this transition of coverage a breeze. I look forward to moving all my insurance needs to Chris Brown at State Farm.

We were very impressed with how complete Chris was with all our questions and how he reviewed our current policies and talked about alternatives. His whole staff are very friendly and helpful. I would recommend Chris to everyone.Dave and Sue.

Steve was a great to work with and saved me money,, Thank you..

Recently moved to Richmond and had my policies transferred to him. For the first time in 20 some odd years, he sat down with us and went through all our policies with us. So impressed. The whole office is friendly, knows what they are talking about and prompt to return calls. So happy we transferred to him.

I enjoy going to your office everyone is so friendly. The last time I went in your I had my hair cut and they noticed. They are so nice. Thank you for all you do. Beth Cleaver

Chris and his staff are awesome. They help in anyway they can. I have been doing business with Chris for the last 3-4 years. I live in Arizona, but my daughter went to EKU and now lives in KY, so I needed a trust worthy and dependable agency I can count on....Chris and his staff are the best! I highly recommend them.

If you’re in the market for a new car head over to Madison county ford and ask for Will Fox. Great guy, does great business and will do anything to help you out! Now if you purchase a car from Will at Madison county ford head on over or give Chris Brown a call at State Farm for that new car or truck insurance policy. Great guy, awesome service, and also willing to help you out anyway he can! Again I highly recommend Will Fox at Madison county ford if you’re in the market for a new car/truck/suv and I also highly recommend Chris brown at State Farm if you’re in the market for a new policy.

Excellent service and great rates

A business that works for me as hard as I work for mine... Greatest around in my book. Loyal,honest and wants to help. He is like myself, a business solely dedicated to customer service.

Chris is excellent at evaluating all options to give the best possible rates. I’ve had a few claims - everything went very smoothly. State Farm is an excellent company and Chris and his team can’t be beat for service!

Answers all questions you have and walks you through everything and explains it in the best way for you to explain. Affordable prices and rates. Wonderful coverage. Happy to be with them

Great service and excellent experience! Highly recommend for home, life, and auto! 😁

Chris Brown was extremely helpful and went above and beyond for me...I highly recommend you get in touch with this man if youre looking to purchase insurance!

I have some vehicle insurance with Chris. Not only does he offer great customer service for the insurance he offers, but he has helped me multiple times with other insurance questions. Even when he had nothing to benefit from it.

I have been a state farm member for over 15 years. NEVER have i had an agent that was so tremendously polite and helpful!! If you have state farm at all, make this guy your agent. Im so grateful that i made the switch. Keep up the awesome work Chris!!

Chris is so nice and made things so easy! He is great at explaining things and giving you lots of different options. I highly recommend him!

Chris and Steve was extremely helpful and got me insured quickly. It was fast, thorough, and convenient. I highly recommend them!

Chris Brown is great I got more insurance and saved $100 a month its a win win for me.Thanks! Chris Brown and State Farm

Great customer service!! Very helpful and professional

So thankful for the friendly and helpful people at State Farm, especially Drew who has gone above and beyond to provide great service. I would definitely recommend State Farm to anyone looking to purchase or switch insurance.

Thank you Steve for all the help and lowering my rates. My previous insurance company charged me for one vehicle the same price as your company has for 2 vehicles and renters insurance. Im glad I called!!!

Drew Pritchard made insurance simple and easy. If you are looking for a lower rate and need this transition to be as simple as possible, give him a call!

I have been with state farm for a year now and I can honestly say that Chris Brown and staff are amazing!!! I am constantly switching vehicles and insurance and they keep right up with me!! I have never had any issues and all the staff is super friendly!! Definitely recommend Agent Chris Brown in Richmond Kentucky for all your insurance needs!!!

I love this place! They are awesome! I have had renters insurance for over a year and now I’m getting car insurance through them as well! Highly recommend!

Within 1 year, my auto insurance dropped by $100. Chris and his team are always prompt with their responses, and looking out for you. Very easy to work with.

Chris is very professional yet personable. He has been very helpful with some pretty difficult questions and has provided outstanding value for the money. Our family highly recommends Chris and his office.

Knowledgeable Agent & Staff. Easy to contact. Great prompt & friendly service. I highly recommend them.

This is a great office. Chris and the staff are professional and courteous. I trust them with all of my familys insurance needs - auto, home, and life insurance.

Closing a car loan was quick and easy with Chris. Very professional and always willing to go the extra mile!

Very pleased with the service with Chris Brown State Farm. He and his team are very knowledgeable and help me save on home, auto and life policies. I just added a new teenage driver and it was more reasonable than I expected.