After being on the phone with different agencies all day, and being turned down, asked to complete repairs before calling back, and receiving high quotes without being currently eligible for any, a family member recommended that I call Erie. Even though I called near the end of the work day, Jeff was quick, friendly, helpful, and best of all offered an affordable and thorough policy- the same afternoon we spoke.Now I am ready to move into my new home feeling not only secure, but like I am getting a great deal. I ended up bundling my auto also and now pay less than half of what I did somewhere else. He recommended all of what I needed, and nothing that I didn’t, and with no weird, prohibitive rules for a prospective home business like I had seen with other groups. So grateful I found this company for my home and auto insurance.

Our agent is always looking for ways to save us money and keep us covered. They are always available to answer any questions, or provide advice and insight if we need it. Highly recommend!!

I have been using VanVleet for over 20 years and highly recommend their amazing service. I have utilized their policies for both home and vehicles from lightening and hail damage to fender-benders. I have no complaints and found their responses claims and services to best ever. Two thumbs up from me and well deserved 5 stars.

Valerie has really stepped up and helped us when we really needed it, she continues to live up to her reputation and does not just forget about you after she gets you on. She got us better coverage for an appropriate price. We have been through several agents/companies, but Valerie was the first one in years to actually care about us and treat us right. If you are lucky enough to get with Valerie, then she will take care of you like family does.

I have been a satisfied customer for 20+ years. I moved away from Richmond 10+ years ago but kept my policies with Van Vleet because of their exceptional customer service. On more than one occasion they provided guidance that helped me get the best possible value from their services, which is something that I believe sets them apart as an insurance provider.

They are a good crew! It is a pleasure working with dependable insurance professionals.

I’ve been with VanFleet for years with my cars. When my homeowners insurance came due this year, I decided to reach out to Brad Clark about insurance on my home. He got back to me very quickly and saved me $300 on my homeowners policy. Very happy!!

I have been with VanVleet insurance for over 20 years and the service is exceptional and we are treated like any customer could ever ask for. We never have to wait, we are treated with kindness and respect, and we are always given a feeling of safety with VanVleet. I refer everyone I can!!

Valerie has always offered great service and prompt follow-up, with a positive attitude! Working with Val makes managing my insurance a lot easier.

Love you guys, but communicating through emails is a bit impersonal. I am all about relationships and having a real conversation.

This company is very reliable. I have been a customer for many years and I have always been satisfied. I would highly recommend them!

This company will cancelled you after years of being a good little customer for over 10 years GOOD LUCK EVERYBODY!

Brad and his team respond to our questions and insurance needs thoughtfully, quickly, and knowledgeably. Not only do they help us understand our policies, but help with claims including finding contractors to complete work.

All the staff at Van Vleet Insurance are the best! Especially Brad. He always makes you feel that he really cares about your coverage and gives us the best prices on everything. I would never switch!!

The partnership the EDC of Wayne County has with Van Vleet Insurance is terrific. They look for ways to help us streamline our insurance needs and lower costs, while not sacrificing benefits. The staff is great to work with and responsive to questions.

Good place for Insurance! Everyone friendly!

Very professional and knowledgeable

They gave me an amazing price, very good package for what I need And were quick with my claims. However, they didn’t notify me within 45 days of the expiration and refused to let me renew when I finally found out. So here it is I’ve been driving for a month without insurance and it’s going to be even longer since I can’t afford any other insurance. It’s all because I’ve had “too many “ claims. But isn’t that what insurance is for? If y’all want money, work for it just like the rest of us

I recently went with VanVleet for my house and auto insurance and am impressed! Valerie took care of everything and was able to get my auto insurance cut in half. I highly recommend checking them out to see what they can do for you!

VanVleet agents were easy to work with. They helped me with questions. The entire process was easy and quick. Great job!!

Everyone has always displayed the utmost professionalism and courtesy. It is an extreme honor and privilege to be clients of such a wonderful organization.

Our agent was already working to fix our problem before we new about it. She also informed us of the status regularly. Thank you for the excellent service.

They have great customer appreciation parties and car washes. Had to go elsewhere for a farm business policy.

Accurate, Caring and Well-Versed in various types of Insurance! VanVleet Insurance has been a staple in the Richmond Community since the 1980s and they have an impeccable reputation for honest and reliable insurance practices and quotes!

Valerie Huffman is a knowledgeable, helpful and friendly insurance professional.Im glad I switched to VanVleet and Erie Insurance.

When I bundled my car and home with a VanVleet insurance policy, it was the best value around.

Awesome customer service and great, friendly group of agents and staff.