Rob & Kenny always provide quick and accurate services whether its the main A/C compressor, evaporator or Thermostat, they have been reliable service providers for the last 5 years. You cannot go wrong with Terrys A/C
I am a real estate broker and have been doing business with Terry’s A/C and Heating for the last decade because time and time again they have earned my repeat business through their HONESTY and QUALITY work. I call them for work I need on my personal home and have recommended them to many clients over the years. Terry has literally saved me and my clients tens of thousands of dollars of the years because he won’t tell you that you need work or something replaced if you don’t, which is rare for his industry. I will happily continue to rely on Terry for all of my HVAC needs for the next decade to come and will continue to recommend him to my clients as someone they can trust to save them money and perform quality work. Thank you, Rob Terry and Terry’s A/C and Heating!
We are remodeling...Rob and his team insured all new duct work system was in the best place to move air as efficiently as possible. They Made sure the new vents for dryer are the easiest to maintain not necessarily the easiest to install. Cant wait to move in to get back to what I know will be a fantastic system. Price was spot on to the other estimate. He also stayed almost exactly to the cost he estimated...I think we went over $59 dollars..... Experience far exceeds the other bids. Its done right the first time he doesnt take shortcuts!
They did a great job of finding a quality solution to our problem while keeping costs down. I really appreciate the extra mile they went to in order to help us. I would definitely recommend Terrys.
Mr. Terry came out quickly and fixed our AC issue in minutes. We were very grateful for his quick and knowledgeable response, and we haven’t had any trouble with our AC since.
Kenny did a very good job identifying and explaining the issue we have in our attic. Identified we need roof repair. He was professional and pleasant to work with.
Our 10 year old AC unit quit working during a terrible Houston heat wave. Terrys A/C & Heating had helped us previously, so we called them for help. After a thorough examination of our system and detailed discussion, it was clear to us that a new AC unit was needed. It only took a few days for Terrys AC to acquire and install the new AC system. Payment terms and follow up service are very satisfactory. Thank you Terry for a cool, comfortable summer. William and Gwen Tunstall
We just moved into this area and Terrys AC & Heating was referred to us by our realtor. They were so great to work with! Very nice, professional and helped teach us about the system in our home.
These guys are amazing! I’ve used them two times and would recommend them again and again. They showed up on time on a short notice both times and did a fantastic job. They know what they do and pricing is reasonable too.
Terry was the 4th AC company I had come out and assess an issue we had with our upstairs unit cooling to a set temperature during the summer. Two of the previous 3 companies tried to sell me entirely new systems, quoted at $15K and $17K. One company stated that the unit was undersized for the house. The other company told me the unit was bad. (The house is only 6 years old). The third company stated that TCV value was bad. Terry came out checked the system and confirmed something was wrong. He then checked the outside condenser and found that it was dirty He cleaned the unit, rechecked everything and found that the unit was cooling within specs. I will be using Terry for all of my future HVAC needs from now on.
The team at Terrys is professional, fair and good. They gave me the options, worked with me on the best solution and then got the work done quickly. Honestly, I didnt even know they were here half of the time. They were quiet and respectful of the fact that I was working from home. I cannot recommend them enough! THESE GUYS ARE GREAT!
Terrys AC is absolutely amazing! Honest, thorough and always prompt to return a call. Recently, when selling my home, the buyer s inspector claimed that there were major issues with my unit and they wanted me to split the cost of a new $12,000 unit. I called Rob Terry and explained to him what was going on. He not only stood behind my unit and the services he had performed on it over the years, but he took the time to write a lengthy letter detailing that the unit was actually in tip top condition. After reading his detailed letter, the buyer agreed that the unit had been serviced correctly and was in great condition. I will continue to use Terry A/C & Heating in my new home and will recommend them to anyone who will listen. 5 huge stars!!
Rob Terry is amazing! Rob and his family have been helping us with our AC needs since the late 1980s. They know their Business, are straight to business and reliable in todays business world!In short they deliver the Goods!
Rob replaced one of two condensers due to leakage. His assessment was thorough and I am pleased with my choice of three units he presented. I will continue to use Terry for maintenance of my a/c
We had two visits from them, the first was the service call where they came out to identify what our problem was - Mr.Kenny was on time, professional, excellent with my mother, patient, and very very knowledgeable. He was very straight forward and clear on what was wrong and what we should do - he also explained, very patiently what our different options were & costs. We had to replace the out door unit and the box in the attic (I cant remember the name). It took a day and a half to get the machines and took 2 (TWO) hours to replace them. That crew was amazing. Early, fast, clean etc etc. Everybody here was amazing. Afterwards Mr.Rob walked us through everything they did and answered all our questions. He also replaced a burnt out thermostat for us. I really cant recommend them more, Ive already passed on their info to a friend.Other things to note - they carry Carrier, and helped with registration of what we got with them( the warranty).Really recommend.
Kenny was extremely knowledgeable and helpful! Thanks for helping us out!!
After a recent move, I discovered Terrys AC on Yelp and couldnt have done better. They responded quickly, didnt overdiagnose and require expensive replacements, and ultimately resolved the issue by finding a very small, hairline crack on a small component. I was impressed by the attention to detail, which resolved the issue for much less than alternatives, and I appreciated their sensitivity to addressing the problem with as little expense as possible. I highly recommend these guys!
Rob has installed multiple systems for us. Always, works hard to get us the best equipment for our needs at a fair price. He is always there when he says he will be and even stays way beyond normal hours to insure the job is done right! Very friendly and helpful when discussing options and gives you a thorough explanation so you can make the right decision for you and your budget! Will use him again and would highly recommend him!
I was selling my home and had issues with the buyers inspector. He claimed we needed to replace the whole system. We called Terrys & they promptly came out to inspect. We didnt replace the system and sold the house to the same person. Terrys a/c was on-time, mindful of safety, and very courteous & clean. They fully explained every step and I never felt uncomfortable or skeptical about what he explained. Before doing any work they informed/ showed me why it needed to be done. I never had to take their word, they actually showed me. The 12 year old system was 3 lbs low on freon. That indicated a leak but how severe it leaked wasnt known. Robert had a solution. They also added some dye to the system and came back in 3 days to check for leaks. Nothing was noticeable and the system was maintaining correct pressure. Robert also sent me a full digital report that I was able to use in my negotiation with potential buyer. Not a handwritten, faked numbers report but what seems like something that could be used in court if necessary. Thats how in-depth and official his report was. The pricing was fair and I never felt like they fixed something that wasnt broken. He saved me THOUSANDS of dollars. They made the process easy and most importantly I was comfortable with everything they did. I dont always get that feeling when dealing with home repair companies. Some are better than others and Terrys A/C is one of them. Honesty and integrity is hard to find but both technicians that were at my house seemed to have both in spades. Id use them again and do recommend them to others. Thanks to Robert and his assistant
I would recommend this company to my family and friends. I should keep this gem in my back pocket. Quick response, same day service for my leaking AC right after the big TX freeze. Great Service and best of all great price as well. Family owned and local.
Fast response, excellent service and saved us thousands of dollars. Mary F.
We have been using Terrys A/C & Heating for a couple of years. Rob is very responsive and thoughtful when diagnosing any problem we have ever had. We are extremely happy with his service and highly recommend him for all your AC and heating needs.Laurie DanielWestside Sporting GroundsKaty, Texas
Terry’s A/C and Heating is a trustworthy company that strives and achieves excellence in all aspects of their business. We could not be happier with their professionalism, quality of service, and pricing. They did not try to sell us anything extra that we didn’t need, which we really appreciate. They were extremely clean during their installation work, and they made extra effort to get the job done as quickly as possible by putting extra people on the job; we really loved this because it was so convenient for our family. I really cannot say enough great things about Terry’s A/C and Heating, and I recommend them 100%!
We had some issues with our Heat and AC after the big freeze. Robert came out quickly, and fixed it all up for us so we could return to our offices as normal. He has always been extremely friendly and offers competitive pricing for high-quality service!
They repaired by Carrier A/C unit summer of 2020. It was a very hot summer in Houston, Texas. I called them and set appointment. I had fans going in my house. They came out next day and assessed the problem, ordered the parts that afternoon and came back out the next day to take apart the unit and put back together that same day, with the new part. The cost was also very reasonable. I was impressed and will certainly use them again.....hope I dont have another breakdown anytime soon. They said they warranty their work, I believe for 10 years. Thats more impressive. Very nice men too, who came to my home. Jennifer in Houston, Texas.
As a first time home buyer we used Terrys A/C & Heating for our A/C inspection. Rob was amazing!!! He arrived on time for our appointment and he was patient in providing details to answer any questions that we had. He was kind, professional, and extremely knowledgeable. Rob took his time with inspecting all necessary areas of the three story town home and he was gracious to email us our report that night knowing that we had a short deadline. His inspection report contained thorough explanations and helpful recommendations of his findings. Rob even went above and beyond that first inspection. The next day we thought something was wrong with the A/C so we called him and within 1 hour he came to check it out. Rob made our first experience with an A/C inspection a very smooth process. We now know who to call from now on in the future! Thank you so much, Rob!!! We look forward to working with you again!
Terry’s was the 6th company that came out to work with our heater and I wish I would of called them first! After 5 different people coming out and not being able to fix our heater we were recommended Terry by a friend. He came out the same day I called and was able to figure out and fix the problem within 30 minutes. They are very knowledgeable, efficient and well priced. We will never use anyone else!!
We have been using Terrys services for many years (25+) and they have always been reliable and easy to work with. Our systems were both at the end of their working life and we decided to replace both the heater and air conditioner. They did NOT disappoint. The work was done efficiently and well. We are again very happy with their service and recommend them for your climate control needs.
Rob was absolutely amazing. We had him go inspect a 3 story condo that had extensive visible mold present on the 3rd level. We didnt realize we should have brought him in prior to having mold remediation performed so he could more easily do his inspection to help determine what was causing the growth. That didnt slow him down any. Once we described the layout of the home over the phone he already knew the issue. Rob went out the next morning to inspect the damage. He confirmed his original thought was what was causing the growth. They could explain better, but basically the dwelling was requiring one unit to do the work of what at least 2 units should be doing. He was amazing at explaining everything to us. He talked in layman terms that made it easy for us to fully understand what we going on. After my experience I reached out to a few contractors I work with to provide them his information. HIGHLY recommend Terrys AC to anyone that has HVAC system issues.
Did a great job and had good customer service
We have relied on Rob Terry and his crew for years and they have always provided prompt excellent friendly service at a reasonable price. I highly highly recommend them.
Prompt, professional, & courteous! Highly recommend!
Kenny did an outstanding job for us. We were selling my Dads house and had no knowledge of his air conditioning and heating systems in the house. Kenny inspected both systems and took the time to write a history on each unit complete with copies of the past invoices. Kenny was thorough, polite, and took CDC precautions regarding the COVID virus. He was honest in his assessment. I can see why my Dad kept his business card!
Terrys provided honest, accurate evaluation of my HVAC system problems. It took Mr. Terry less than 5 minutes to diagnose a problem with my system, that my service provider could not diagnose/fix during 18 months of service calls/complaints. Mr. Terry provided a report, for my service provider and Carrier, explaining what needed to be fixed. I was able to get the work done under my current parts & labor warranty. The price I paid for the 2 service calls from Terrys AC (diagnosis of the initial problems, and then QC of warranty work performed) was reasonable. It was money well spent.September 2021: Follow up visits to maintain the system and troubleshoot wiring problems from the previous service provider have been fairly painless. The main problem is that the equipment is not ideal for this application, and really needs to be changed (that would be very costly considering that the system is barely 2 1/2 years old, and the previous service provider charged excessively for the equipment and poor installation). Terry’s AC is trying their best to keep the system working at performance standards so I don’t have to bear the expense of replacing the non-ideal components. Mr. Terry has gone out of his way to try to make this as easy for me (and my wallet) as possible.
Our ac wasnt cooling and we called Terrys and they found the issue s few others before them missed. The cost was very reasonable and the tech was very professional. Will definitely use the again and again.
We have used them before and were pleased with their service so when we were selling our house and needed an ac service we called and they came out and completed the work the same week. Great value, very professional and we would highly recommend this company.
This place was amazing! The owner came to our home same day we called. He didn’t even have an opening, he heard my desperation in my voice and not only did he come out he fixed our furnace and checked on us and followed up again! He was professional, caring, provided quality service and really showed he cares about his craft and his customer. I will forever be a promoter of his business and his character as a person! Thank you Robert!!!The Rivers Family appreciates you for not allowing us to freeze!! Especially on my birthday!
Very knowledgeable, very consistent, very dedicated--great company!!!
Timely professional service. They can’t be beat!
Rob does an excellent job when he isInstalling or repairing air conditioningHe is always helpful courteous HisEmployees also display this characterTrait..
Ive used Terrys A/C for over 10 years. They are always very responsive and good at prioritizing the most important calls. Rob has been very honest with me over the years with a bias toward repairing equipment that can make it a couple more years. Then when replacement is required, I trust his recommendations.
I contacted Terry’s A/C & Heating explaining a problem I was having with water backing up in my upstairs sink. The gentleman I spoke with on the phone was able to walk me through how to fix the issue in lieu of coming out and charging me for something I could fix myself. It’s rare these days to find a business that is as helpful and honest as Terry’s A/C & Heating. I will use their services in the future if needed. I give them 5 stars for customer service!
Terrys A/C & Heating are definitely my HVAC guys. They always get your appointment set up quickly and come on time. They walk you through the issues thoroughly and recommend the best fix. Best value and price!
Wonderful company! Very friendly, professional, prompt service. Kenny provided a great explanation of the issue our A/C system was facing. The A/C is working beautifully now. The repair cost was very reasonable as well! Highly recommend this company!!
They tried to fix my A/C with aftermarket parts but it ended up not working out and the technician drove over 2 hrs to get the parts and complete the job. They have my business for sure.
Have used this company for 40 years and always been satisfied. Dependable and honest.
Terry was great. A/C stopped blowing cold early Saturday morning. Terry was recommended on our neighborhood Facebook page. I reached out and had a quick response (on a Saturday). Terry gave me a time and updated me when he was going to be a little late. He knew right away what the problem was and repaired quickly and monetarily painless!
Terry’s A/C was truly responsive to all my AC needs. My representative who was Robert was truly professional throughout the entire process and made the process seamless. He throughly gave me a level of comfort in terms of his ability to walk me through the entire process as well as ensuring that my AC concerns were addressed immediately for my family. I would definitely call Terry A/C for my future HVAC concerns.
Rob took the time to assess our existing system thoroughly and discuss the concerns that we wanted addressed. He then provided several customized options, varying in complexity and cost, and we were able to select the option that was right for us.
We have used Terry’s A/C and HTG for years and plan to continue doing so for all the above reasons. They come twice a year to check our system, A/C in the Spring and HTG in the Fall. If something needs to be repaired or replaced, they do the work properly at a fair price.We have recommended them many times and do so again here. You cannot go wrong.
Excellent Processional Service…Called Terry’s A/C after discovering a leak in my A/C unit. Fast response & quick diagnosis of the problem. The leak was due to an improperly installed plenum that needed to be replaced. Terry made minor repairs & adjustment to stop the leak. He suggested that I contact the builder as the unit was under warranty. I contacted the builder and submitted Terry’s complete & thorough diagnosis of the issue and was surprised that the plenum was replace within a few days. Will be using Terry for any future repair needs. I am in the process of contacting Terry for regular maintenance service.
Rob Terry was very helpful even before we hired him to do some work. Very knowledgeable about AC mechanics and system. Also reasonably priced and worked with our immediate needs when selling home. Would recommend him to anyone.
Used Terrys for several years. Great company and excellent service.
Very professional and easy to work with. Always reliable and trustworthy.
Terrys AC is always professional. Always willing to work with me and they show up promptly and on time. They are a nice family operation and super friendly and a great value.
Used Terry a few years back to replace my blower motor and board. He did not test the heater unit since this was in the summer. Of course the heater does not work properly and shuts off early. I have spoke with him twice about coming out to look at the unit and acknowledged he would come however nothing happens after that. I am not pleased with his unresponsiveness.Another thing to note was that the part was under warranty but charged an arm and a leg to simply replace a part that took 1 hour. Run away from this company Please protect your pocket book and your family.
We can always count on Terrys AC and HTG for prompt, efficient, professional service at a fair price. Over the years, we have had to call them at times for emergency AC service. Rob Terry has always helped us get our AC restored. He and his techs make sure the job is done right the first time. No one wants to need to make AC repairs, but when you have that need, its good to know that you can trust Terrys AC and HTG to get it done right.
I have used Terry’s for many years. They are honest, dependable, and they provide good service.
Our family has relied on the Terrys for all A/C & HTG needs for 35+ years now. We happily refer them to everyone we hear that are in need of their services. They are a very trustworthy, knowledgeable and professional.
My AC had been making a loud noise. Robert came in person and quickly diagnosed a ‘loose screw’ - problem resolved quickly and efficiently.
Very professional and knowledgeable. After having spent over $2,000 and months with a larger AC company with no results, Rob Terry immediately diagnosed my system problems and solved them completely and economically. Reliable and very trustworthy.
Recently used Rob for a/c repairs. As usual, Terry was prompt and effective. I have been a satisfied customer at Terrys for at least 20 years dating all the way back to Robs dad. I have never worried about being taken advantage of. They are totally trustworthy and I have complete confidence in them and their ability..
Great quality service, always responsive to when i call.thank you
This company is fantastic to work with. I personally did not get work done by them but they use our system Payzer and I have worked with them to get system setup to make them more helpful to their customers.
A++++++ Company! Rob is great! Honest! I highly recommend this company if you need anything done with your A/C!
They have performed preventive maintenance for over 10 years, repairs as needed and recently replaced my AC unit with a heat pump. I have always felt I was treated fairly and was given options on what could be done. Generally the best option was repair, which was quite a bit cheaper than replacement. Highly recommended!
Great company. Excellent service and prices.
I have known Rob through our church for many years. Very reliable and trustworthy! Extremely knowledgeable about his business.
Very honest, prompt, and doesnt replace parts/equipment not necessary to replace. Highly recommended.
Terry’s AC was strongly recommended to me by my Home Inspector.I was told they were honest, and experienced. I was very satisfied with their visit, as they met all of the promised expectations. I will use them this Spring.
Weve used Terrys A/C & Heating several times including the install of new system and they have always been professional, honest and well-priced. I highly recommend them!
Terrys is, hands down, the best AC company Ive ever worked with. Working with them to both check out my old system and get it replaced was a breeze. Both Rob and Kenny were upfront and honest about everything the entire time. Rob and his team are exactly what every AC company should strive to be and Im planning to continue to do business with them for years to come.
Robert arrived as scheduled. Got right to work resolving the clogged drain on the a/c unit. Took the time answer my questions and gave some very helpful advice to maintain the A/C system. He is very thorough in his work. Pricing is fair and reasonable. Terry’s A/C is my company of choice for all my air conditioning and heating needs. Thanks for another great job.
We have utilized Terrys A/C & Heating ever since we moved into our neighborhood, approximately 10 years ago. The reason we have stayed with them this time is because they are honest, fast, fair, extremely professional and care about their customers. Most recently, we needed to replace the old (and utterly worn-out) A/C system on our house with a new A/C & heat pump combination, which they did in less than one day. The primary technician on the job was Kenny, who was excellent, assisted by the owner of the company (Rob, who is likewise absolutely terrific as well and who is the son of the original owner and founder of the company). This is a highly competent, well-run, family-owned business that we will continue to patronize and recommend highly to others as well,
We have used Terry’s A/C for years and Rob is always very responsive to our needs. Very nice and professional along with being trustworthy! We would recommend him to everyone! Thanks for all you do.
I have worked with Terry’s AC for the past 10 years on both systems maintenance and replacements. They are responsive and professional, fair in pricing and always on time (or communicate if running early or late). In this age of shoddy contractors they are a pleasure to do business with.
This is the absolute best company you can hire for your A/C work. As Robert (the owner) would say himself they are not the cheapest (in my opinion still very reasonable though), but you most definitely get the most value for your money. I would highly recommend to hire them for your A/C needs. Honest, Reliable, Kind and very very professional.
Terrys A/C and HTG have always down an exceptional job, very conscientious and honest. I use them for my business and home A/C and Heating issues. Highly recommend them!
Of all the A/C companies I have used, Terrys A/C and HTG was by far the most competent and technically savvy of them all. They spotted the problem, created a quote and sent it to me electronically within 10 minutes. Their processes and competence is second to none, which makes clients like me very happy. I highly recommend this company.
Rob and Bobby are just a class act, and were a customer for life. The guys installed a 5 ton packaged AC/heating unit in the covered patio at our restaurant, The 401 Table & Tap. Along with retractable shades, we can finally utilize our patio on the west side of our restaurant, where the afternoon sun is just brutal. Customers can now use the patio throughout the day and all year long. After the AC install, were getting customer requests to rent the patio out for private parties. Great job guys!
Rob and his team are always right on point with service, professionalism, and technical skill. I recommend them without hesitation and have used them exclusively for years.
Never the type to push new systems unless needed. Quality work and knowledgeable employees. Great local company.
I have been using Mr. Terry for many years and his father before him. He is knowledgeable of the technical aspects of modern HVAC systems more importantly he is honest, reliable and fair. I know I can rely on him when I have an A/C issue.
Terry’s A/C is very reputable and honest. Good service sometimes service same day you call.
We called Terrys AC and HTG to get a second opinion on our furnace. A company I was dealing with for years had told me I needed a new system right away and that they were having a furnace sale. I was ready to buy a new furnace instantly, but my husband wanted a second opinion. We called Terrys AC/HTG and they came out and told me my furnace was in great working order. I did not need a new furnace, just needed to change out the filters. I am so happy that I got a second opinion. I am now going to call Terrys for all my AC and Heating issues. I really appreciate their honesty and being able to come out to my home quickly when I called.
Kenny came out to our house to inspect the system due to fresh water stains on my freshly pained ceiling. Picked these guys based on local reviews. Came out same day, inspected the system and repaired some duct work. answered all my questions and only charged me time and material for the work. Good, honest people and I highly recommend giving them a try.Mike
You can’t find a better firm to trust with your home’s cooling and heating needs. I’ve dealt with Terry’s services for over 30 years and have never had any problems. They give recommendation for the customer’s benefit not their own. We are currently subscribing to their Peace of Mind Protection Program and are very satisfied. Do yourself and your home a favor and try Terry’s A/C and Heating.ThanksC & L Shaw
The guys from Terrys AC have responded promptly when called, assessed the problem, and fixed the problem at a reasonable price. Terrys phone number is at the top of my contact list at a ready call away for AC problems.Thanks Terrys
Had an uncommon issue with a circuit board failure. Rob and team figured it out and found a part in the junk pile somewhere that they didn’t charge me for. Back to happy kids as the upstairs now cools as it should.
Very good at their job. Will go out of their way to be sure you are satisfied. Installed my new air conditioner 2 years ago. Always sign up for their maintenance program.
I have been using Terry’s A/C for over 5 years and he always take great care of me and my family. He is very honest and does not charge for unneeded repairs. He tells you straight up what really needs to be fixed. Thanks Terry for running a good and honest company...
This is one of the best local businesses in Ft. Bend County! If you are having an emergency with your AC or heating systems, they are there! These are honest, hard working gentlemen who work and live in our neighborhoods. They have been helping us for many years. Lets support our local businesses!
Rob and his team are reliable and honest! Im a Realtor and finding a local AC Company that you can trust to take care of your clients, is slim to none! These guys have never disappointed and are truly experts! Highly recommend this company!
Very professional and detailed from the first conversation. Great company 👌
Years and years of trust well placed. Thank you Rob and Kenny.- Charlie Smith
Terry’s A/C & Heating is a wonderful local company that I have used for over 15 years. They punctual honest and I would recommend them to anyone that asked me! Great Company!
Their A/C service is the best, response was quick and accurate and the unit upstairs was repaired in within 2 hours of arrival.. Thank You, AC is a must in Richmond Texas..
High quality service from knowledgeable people. I engaged Terrys A/C to help us out when we had problems with bad odors from our A/C. Terrys provided a number of options and we went with thier recommendations. Now use them all the time for our A/C maintenance. I am hesitent to recommend them as I want them available to help me when I need them! Check them out for your A/C issues.
I have been a loyal customer with Terry’s AC for over 2 decades. This is by far the best AC business I have ever encountered. Mr. Terry and his associates are prompt, responsive, professional and knowledgeable.
They are like family, really good honest people.