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Dick Hill & Son Heating & Air
693 Indiana Ave, Richmond, IN 47374, United States
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Dick Hill & Son Heating & Air

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La
Review №1

Couldn’t have had better service from the time of our first call to the office to the end of installation. Very professional install and great explanation of the equipment including the thermostat. It is a very quiet system and provides an even temperature throughout the house even with our vaulted ceilings. We couldn’t be happier.

Er
Review №2

From start to finish the company was top notch. From getting our old unit back up and going long enough for us to decide on a replacement to getting it replaced. This company is great and we were very happy with the service they provided.

Ch
Review №3

Our technician was very knowledgeable about what the problem was and was able to fix it in a timely manner. He was so polite and courteous. We were so happy with his work and patience with our daughter who has autism. She has a tendency to scream really loud and be pushy at times and he was so wonderful.

Ma
Review №4

Always dependable, courteous, explainsdSome times you cant find the words to describe what you want to say, but I would like to say Thank You for the steps you take to let us know who is going to be arriving for our serice. It makes you feel a little more secure.

Te
Review №5

Called them very early one winter morning when my furnace quit. Their response was unsurpassed. Great work and very professional and compassionate! Duck Hill and Sone cant be beat!

Jo
Review №6

Great experience from quote to install. Would recommend this team for sure.

Do
Review №7

Very happy with the service tech. Arrives on time and does a good job. Cleans up any mess he makes.

Ia
Review №8

Always professional, on time, no surprises, fair pricing. Would recommend to our elderly parents if they lived in the Hill & Son service area.

Ju
Review №9

I would recommend these folks to anyone looking for experience/ quality workmanship. I asked for their service because I wanted someone who knew what they were doing, and would do a great job. The install tech did a wonderful job on the welds and install of the new unit. I really appreciated them using the little socks for their shoes while they walked through my house. After the install everything was clean and they answered all the questions I had. I would recommend these guys to anyone. 10/10

Fr
Review №10

They responded quickly, located the problem, and fixed my furnace that day. I was made fully aware of my options. The technician was very thorough and fully knowledgeable. I am very happy with the results!

Sa
Review №11

Was very pleased with a well done job, reasonable price and very pleasant to staff.

Je
Review №12

Same day service. Very knowledgeable serviceman (Donnie Lawrence) and explanation of concerns. Professional and courteous.

Jo
Review №13

Ive always felt Ive received great service from your technicians and your company. No matter who Ive dealt with Ive always been treated courteously and received prompt service times. Today Doug was my tech and he was on time, polite, and thorough.Your company has a great reputation and it is definitely deserved.

Jo
Review №14

When parts are available, theyll have you comfortable, no matter the season, expeditiously.

Da
Review №15

Great installation job by Jeff. We would ask for him next time.

Jo
Review №16

I didnt have a great overall experience but it was very limited. The person on the phone didnt seem to want to help with an issue that I would think heating and cooling companies have to deal with all the time.

Di
Review №17

Great service from Doug Steinard. This is an outstanding company with great product.

Mi
Review №18

Clayton was amazing. Very clean and professional. Did a great job.

Ch
Review №19

When I called they were at to send someone that day. I received a text and an email with a photo of Clayton to let me know what the gentleman I was expecting looked like. I greatly appreciated this and the fact that I was told a time frame to expect him to call and let me know he was on his way and that time frame was very accurate. Clayton is a very kind man that is definitely an asset to your company. Thank you again!

An
Review №20

I recently called Dick Hill & Son for routine furnace maintenance and inspection because they have a great reputation locally. They were able to schedule an appointment for 2 days later. The technician was very prompt and very thorough and professional. I was very happy with the service.

Li
Review №21

This company is fabulous! Not only did they get to me in a timely manner, but they kept in contact with me via text, reminding me of the appt AND they sent me a picture of the tech that would be working on my furnace. As a single woman in a world full of crazies, that was greatly appreciated. Highly recommend this company....I will be using them for all of my furnace repairs in the future.

30
Review №22

Great quality service. High prices, but sometimes thats the cost to have the comfort its done correctly. The service techs and office staff are Superior, very kind and knowledgeable. They also respond quickly, perform service quickly, and clean up after themselves.

Dr
Review №23

Donnie Lawrence was great to work with! Very informative and helpful. I really appreciate the texts and emails with all the info and pic of techs on their way. Both people I felt with were well dressed not only in uniforms but fit neat and clean.

Ci
Review №24

Fantastic job, friendly and very knowledgeable about the equipment and operations. I just love their service!

Je
Review №25

Doug, my technician, was awesome! He answered all my silly questions and was so helpful! I HIGHLY recommend this company for your heating and cooling needs. Im so happy that my central air works properly ☺ Doug was very honest and polite. He took the safety precautions due to covid 19 and i plan on using this company dor ALL MY COOLING NEEDS! THANKS DOUG!

Do
Review №26

Our furnace decided to stop working! I called Dick Hill & Son. They set a time for the technician to arrive. I received an email & text confirming the appointment. There was a picture of the technician and a bit about his background. Doug (technician) was friendly, understanding and professional. He diagnosed the issue and installed a new ignition igniter in a short time. If I need assistance in the future, I will certainly call Dick Hill & Son.

Pa
Review №27

On time, clean, neat and professional. Quick and friendly.

Jo
Review №28

I was referred to the company from Christie Family Dentistry. My wife is a partner there and has had a great experience there. The high level of professionalism and friendliness is refreshing in our area. The level of competence is also very high and appreciated.

El
Review №29

Jeff and Charles just worked the whole day taking out our old furnace and installing the new pne! Very diligent and professional. Great job, thanks Jeff and Charles!!!

Ge
Review №30

We were impressed by their courtesy, level of communication, and high standard of work quality. Nice to have a local company of their caliber available.

Ke
Review №31

Highly recommend!

Sy
Review №32

Everyone I worked with were very professional and timely. A great company.

Wi
Review №33

The tech that responded to check out my A/C unit, Clayton, was very professional and courteous. He diagnosed the problem, gave me options as to how to correct it and got me back up and running in a very short time.

Kr
Review №34

As always for my yearly maintenance, I requested the service to be done by Doug Steinard. I always ask for Doug because he is very knowledgeable about my furnace and air conditioner. He is also very courteous and professional during the service call. And he is always happy to answer any questions I might have.

An
Review №35

Came in for servicing my Geothermal, within a couple of days. Same tech that installed my unit. Very knowledgeable!

Do
Review №36

Great service. Efficient and timely. Notified when he was 5 minutes out!

Je
Review №37

Rick has been on time when the appointment is due and listens when I have questionsHe also looks for alternative ways to save us money and timeHe is a tribute I believe to your company because hes the one customers seeAngie seems to be very knowledgeable about the business and when I call and shes not in she always calls me backThis is very important to me because this shows that she cares about customers... Im glad I called dick hill and sons for my heating and air issues and its people like Rick and Angie that make it doubly gladSignedJerry Clem

Ch
Review №38

Donnie called and arrived early. He was very professional, courteous and knowledgeable. He found and repaired my central air quickly, with parts that he had with him. He helped with an additional problem I had while he was here. Donnie would make any employer happy to have him as an employee.

Jo
Review №39

Had I known how easy they make it I wouldnt have been living with junk heating and air for the last 6 years..... so happy 😁😁😁

Ca
Review №40

After having experience with several local and out of state HVAC companies we know we have finally found the right one in Dick Hill & Sons. The courteousness of owners, office staff and technicians is outstanding and your prices are more reasonable than others weve experienced. You respond amazingly fast, as is your diagnosis, repair and maintenance time. We feel we can always trust your recommendations and know you will not oversell or overprice your products and services. We are so glad we decided to call Dick Hill & Sons!

He
Review №41

Clayton was an awesome service tech. He was very knowledgeable and efficient. Angie was very helpful when scheduling our appointment and answering questions about cost! We will be using the for all our heating needs!

Ro
Review №42

Charles and Jeff did an excellent job of installing our new furnace and air conditioner. We could not be happier.

Sa
Review №43

Donnie is a top notch tech........does a nice job and a very nice guy to deal with. Hes welcome on our job anytime!!!!!!!!

Ja
Review №44

Great customer service. Prompt and professional staff and technicians.Great offering energy saving tips. Techs knowledgable about other products and services.

Ni
Review №45

The technician, Clayton Spicher was friendly and knowledgeable. I was given an estimated time of 9-11 a.m. and he had called me by 9:10 to tell me he was on his way. He even gave some advice on filters and told me how to get an estimate for a new furnace if we need one in the future, since ours is old. Very impressed.

Ko
Review №46

They are avery nice group of people from sale to repair techs

Di
Review №47

Good run-down of options based on existing HVAC. Could slot the job in quickly, service was great, no issues with the job. Would recommended freely. Good job, thanks guys!

De
Review №48

Fast, easy and efficient.

W.
Review №49

Great service! Their technician was very professional while conducting the service. Also, he offered valuable information that I believe can help manage future situations with my HVAC system.

Da
Review №50

Rick was very professional during his visit, not only in his work but also his interaction with us. I appreciate him letting me know other ways I could purchase the necessary furnace filter at a lower price.

Pa
Review №51

Great service with both office staff and Technician. Rick was very knowledgeable and friendly. Highly recommend.

Ja
Review №52

Always professional staff. The technician are experienced and knowledgeable.

Bo
Review №53

I purchased a Bryant heat pump system from Dick Hill and Son in the of spring 2012. Since installation it has saved me more than a third on my energy bill over past months and this is through one of the hottest summers on record. Service is great and my Great Pyrennes now sleeps all over the house instead of right on top of one of the vents to stay cool. It has his paw of approval.

Cr
Review №54

Came out cause our furnace wasnt working cleaned the burners and then charged us almost 300 dollars. Furnace started doing the same thing 45 days later and they want to charge us 150.00 for an after hours fee plus the cost of whatever else is wrong with it.

Mi
Review №55

Very professional, explained everything and was friendly

Gr
Review №56

Very impressive service! Called for a service and got services yet that day! Excellent customer service with awesome payment option immediately on finishing the service via credit card!

Ro
Review №57

On time and a great price.Will call them again

Je
Review №58

Prompt and get the job done quickly.

Ch
Review №59

Excellent service in a timely manner. Very courteous.

Je
Review №60

Great experience with them year after year! Rick, the technician, is always courteous and professional!

st
Review №61

You always get efficient, courteous and knowledgeable help when dealing with Dick Hill Heating. These are my go to people when it comes to HVAC.

Be
Review №62

Dick Hill and Son are professional and extremely experienced. I have been more than pleased with the work they have done.

ak
Review №63

Great experience with both the sales rep and the service technician.

Da
Review №64

Great company with great service!

Ke
Review №65

Excellent service, competent personnel in all areas of the company .Ken Brown longtime customer.

Jo
Review №66

Donnie is the best. Always fast and friendly!

Ni
Review №67

Always prompt and professional.

Da
Review №68

They are awesone!

Ed
Review №69

Ridiculously high quotes, refuses to itemize or discuss prices.

St
Review №70

Clayton is excellent. Honest and knowledgeable.

Li
Review №71

Satisfied customers for over 25 years!

La
Review №72

Courteous people and great service!

De
Review №73

$842.00 for a 2 1/2 hour service call! That is $336.00 An hour! You might wanna check around.

ki
Review №74

Great customer service

Em
Review №75

Awesome service, awesome company!

Bo
Review №76

Fantastic staff and service!

Ni
Review №77

Great company and service!

M
Review №78

Outstanding

Da
Review №79

Always excellent service

Information
21 Photos
79 Comments
4.8 Rating
  • Address:693 Indiana Ave, Richmond, IN 47374, United States
  • Site:http://dickhillandson.com/
  • Phone:+1 765-966-1300
Categories
  • Air conditioning repair service
  • Air conditioning contractor
  • Heating contractor
  • Furnace repair service
  • HVAC contractor
Working hours
  • Monday:8am–4:30pm
  • Tuesday:8am–4:30pm
  • Wednesday:Closed
  • Thursday:Closed
  • Friday:8am–4:30pm
  • Saturday:8am–4:30pm
  • Sunday:8am–4:30pm
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