I cannot say enough great things about Affordable Service Solutions. Our AC went out and we had a 2 week old newborn at home. After calling multiple companies and explaining my situation, everyone told me it would be at least 3 days before they could get someone out., I called Affordable and spoke to a woman that said give me a few minutes. Within a few hours, a serviceman showed up and got to work. While speaking with him and expressing my extreme gratitude, I found out that his name was Brian and he was in fact the owner of the business. It was late in the day. He had to drive to Lexington to get parts, but ensured me he would get us fixed and that he did. It says a lot about a business when the owner rolls up their sleeves on busy days to help their employees. We have had to call on Brian again, and he was here after hours! Wonderful business with quality management. They will have our business as long as we are in Richmond!
Brian and Affordable Solutions installed a ductless AC/Heating system (mini-splits) in the upstairs of our Cape Cod-style house. I am totally pleased with their work, and the results are what I hoped for! I highly recommend Affordable Solutions! Brian is really great to work with!
Absolutely wonderful experience! We had to replace our 30 year old heating and air unit’s and didn’t know where to start. Brian and his employees where absolutely amazing. They actually took the time to explain the ins and outs of what would be best for our home. After several quotes from different company’s. Affordable Service Solutions was the clear way to go! We would highly recommend for any of your Hvac needs!
Brian and the Affordable Service Solutions team are great. They replaced our failed HVAC system several years ago. The failed system that Brian replaced was provided by a company that is now out of business. The new system from Affordable Service Solutions has performed well for years now, much better than the previous one. Though we also had a number of issues with our ducts and vents in the crawl space (installed by the previous company), our budget would not allow us to address the issues when Affordable replaced our HVAC system. So we waited. Now, several years later, Brians team redesigned and replaced all the ductwork. The team, led by Brandon, did an excellent job! And Brandon ensured the work was done right. Brian, Brandon, and their team take pride in their service and the quality of their work. They genuinely care. Their service and the results of their work speak for themselves. They are friendly, professional, affordable, and trustworthy. I highly recommend their service.
This company and their staff did an excellent job for me. They are professional, prompt, and very customer friendly. I am extremely pleased with their work and recommend them with no hesitation.
I contacted Signature Heating and Air in Richmond Ky to fix my Air Conditioner and they told me it was my compressor and it would cost me 2 to 3 thousand dollars to repair. I told them I could not afford that price. I asked them to send me an email with the quote in case I decided to fix it at a later date. I never received an email quote from them. I then called affordable service solutions and found out it was not my compressor, but my contactor and capacitor. I only paid 380 dollars to get my air working again. Thank you Josh. from Affordable Service Solutions, Richmond, KY.
Affordable Service Solutions has gone above and beyond to help out a local family with a disabled child this Holiday Season! There is no way to make enough good comments or give them enough stars to tell you how great they have been to help out a family that they didnt even know!
Have had the pleasure of Affordable Service Solutions perform an air handler replacement for one unit and then entire replacement of another. Each staff member has been professional and thorough. I appreciate the way they kept me informed and have been responsive to any and all questions. They know what they are doing and are very customer-focused.
Brian, Aaron and the rest of the staff who worked on our project were the definition of professional. Committed and dedicated to making sure everything was completed and done so correctly. Affordable Service Solutions will be my first call when their services are needed again! Make the call... you will be glad you did!
Excellent and prompt service! Gene showed up on time and was super nice and very knowledgeable. He fixed the problem with our air conditioner within 1 hour. Explained everything he did which I really appreciate. Thank you Gene!
If anyone is looking for someone for their hvac needs this is the place that you need to call! When we first bought our house which has been a little over a year ago affordable was the one to come out to check our hvac unit to tell us what kind of condition it was in and if we would need to replace it since our unit is from 96. The guy that came out then was straight forward an very honest about everything he was in construction prior so he even went out of his way to tell us little things about the house which we thought was beyond nice. Here recently we called them back out do to our hvac unit messing up this time Josh came out. Josh is a beyond nice guy he to was very straight forward an honest about everything. We ended up needing a new hvac unit they not only gave us a great deal but they was able to come out an install it in just a few days! When they came out to install it they worked on it all day even had to go get another unit do to the fact the one they got was bent and still got it done that day for us! They have made sure to take care of us the entire step of the way an honestly have went above an beyond! You won’t find anyone else better than affordable!
Brian, Brandon, and the guys at Affordable Service Solutions were fantastic! I called them on a Monday morning during a heat wave and they were able to get to me before 2pm that day. They explained the issues clearly and their rate was very reasonable. I will be calling them again for maintenance and any other issues. Highly recommend!! Thank you!!
After our unit went out - Gene was right on time to figure out the problem. We had to have a complete unit inside and out. Affordable Service Solutions were in and out in a timely manner! They were professional and respectful and you couldn’t beat the price! Thanks to the guys for all their hard work!
Prompt attention and detailed information. Offered options and very accommodating. Would highly recommend!
Brian and Curtis were awesome!!!! First time home buyer and our upstairs unit broke. They were fast and very efficient. Gave us straight up answers to our questions, VERY TRUSTWORTHY!!! I was so satisfied I signed up for their routine twice a year check up and will continue to use them!!
Affordable Service Solutions always goes above & beyond for our needs. Brian & his staff provide us with prompt, excellent services! Affordable is always our first call! - Arcadian Cove Senior Living Community
Excellent response time. Thorough analysis. Complete professional fix. Courteous and friendly service person.
Wonderful job and great service! We had a gas leak, and they worked after business hours and went above and beyond to fix our HVAC that night so we didnt have to sleep in the cold. So thankful for these guys - we would recommend them to anyone!!
Brian and his team have solved a problem I had with my system for years. I had 2 other companies check my system and one said it could not be fixed and the other fixed it but I had the same problem. I had a checkup and they told me a few things that needed attention including this problem. I made an appointment for a couple weeks later and they showed up on time and finished with work in less time than originally planned and my system works like new!!! I highly recommend this company!
I just had a wonderful experience with Affordable Service Solutions! My furnace went out during this cold snap. We got the name of Affordable Service Solutions from a friend of ours. They came right out and diagnosed the situation—which required a new furnace. They installed the furnace today, and we couldnt be happier! They were competent, polite, and very affordable. We will most definitely use them again!
Affordable Solutions has done our maintenance for over 3 years. Our system aged out and Affordable gave the best bid and great service to replace it.
Brian and the Affordable Service Solution staff were professional, helpful, and placed our customer needs first. They provided cost effective solutions and alternatives to assist with making sure our HVAC system was replaced expediently. Affordable made sure the ongoing situation was explained in laymans term. If you are in a bind and need a fair assessment - call Affordable first.
Friendly, reliable service.
Brians team redid our entire heating and cooling system and helped us bypass our mess of a crawlspace by moving our unit to the attic. Dale was honest and thorough when he came out to bid the job, and he answered all of my questions in detail, even when I asked some of them twice. Dale, Kyle, and Anthony are personable, courteous, hard-working, and dedicated to doing their best work on each job. They solved so many of our problems and really modernized our home. We love the results! You cannot go wrong with this company.
Brian does great work and is very trusted. If you need a repair or install in Madison County, do yourself a favor and give Brian a call.
Great Service. Very informative. Will cal again if needed.Also very professional.
Very knowledgeable very courteous
Great friendly service at an affordable price highly recommend
Honest work at fair price.
Wonderful and efficient.