The knowledge and heartfelt sincerity that Andy expressed toward my vehicle as well as my occupation was second to none. He truly is a gift from God as well as a stunning dreamboat.
DO NOT RECOMMEND THIS COMPANY!!! Such bad service. Very unprofessional. The owner gets mad and starts swearing. Doesn’t answer phone calls to get your car from their “business”so that they can make the bill go up for storing your car there after it gets towed. WARNING DO NOT USE THEM OR LET THE POLICE GET YOUR CAR TOWED BY THEM!!!
DO NOT USE THIS COMPANY, they are a scam and do not answer your calls for you to pick your vehicle up. They answer and tell you they have to call you back and won’t call you back or answer after that just to rack up the bill for “storage fee.”EDIT Andy proceeded to contact my dad and threaten that he is “coming for me” because I left a truthful review about his company.
Could of drove my vehical to a shop, or anywhere for that mater. But they were too interesting in making a buck. Because they were called by Wash. CO. SHERIFF DEPT. THEY couldnt care less.Would never use unless forced!
My cousin had to get her vehicle from a gas station. They wouldnt let us come to the business because when my husband was on the phone with them last night they were using profanity and then the next day were giving us the run around. For what... I dont know. All we wanted was to get her vehicle so she could go home. They even had the police sitting there waiting at the gas station. This all could have been avoided if they would gave us the vehicle lastnight when we got to the gas station, so instead of $60 lastnight they charged her $260 today....When owning a business you shouldnt scream or use profanity when speaking to a paying customer. We pay to keep your business open.DONT USE THIS BUSINESS!!!!
Fabulous experience with Advanced. Motorhome broke down at State Park entry road in the evening. Referred to Advance from another diesel shop. Called, they sent a technician out next morning. Mitch was GREAT! Friendly, personable and very professional. Got us patched up to get safely into our campsite and returned the next day with ordered parts to finish the repair. I would recommend this establishment to anyone needing diesel repair. Thank you, you made a bad situation much better!!
Changed my motor home flat tire quickly and professionally.
Had a truck towed to them and it took two and a half months to get it back. It was a simple fix, i just needed a new hood. In the end, I didnt get a new hood and had to fix it myself. Would not reccomend to others.
I dont give this place one star because of the bad towing experience I went through, but I give this place one star because Andrew Williams posted a picture of my car accident on Facebook saying that ignorant people...slander others just because they are upset at at their own misfortune. Last winter in December, I hit a sign around 2 am. The deputy who responded called Advanced Diesel. The guy came out and we agreed (not in writing unfortunately) that he would tow my car to Bobs in West Bend for a set amount. The deputy then said I could go home, and my father, who has experience with towing, told me to take my keys. After we got home, the tow guy called me and all he said was did you take the keys? and I said yes so he said call the office Monday. He didnt say anything about taking my car to Richfield or meeting him at Bobs. We go to Bobs over the weekend to see the damage in the day light, and my car isnt there. I call Advanced Auto and the guy says he doesnt know where my car is. My dad said he will report a stolen vehicle and the guy was able to find my car. They had impounded it. On Tuesday we call and ask if they will tow my car to the place we originally agreed, and they said not for free. I went on a Facebook page, I did mentioned Advanced Diesel, asking for advice how I could get my car to the place we agreed on without paying extra. My dad goes to Advanced Diesel to pick up my vehicle with a U-Haul trailer. The guy there was angry at my Facebook post but agreed to pay for the U-Haul trailer if I took my post down. I did. Something else went on at Advanced Diesel with my dad scratching a car, and Advanced Diesel saying they might have to get the police involved or something, but I wasnt there so I cant say what happened. But when my dad came home, he said dont post anything else about that place. And I agreed. My car was in West Bend, and everything had worked out. I thought the whole experience was over. The next day, I get tagged onto a post on Facebook. It was a picture of my car accident on the city wide Facebook page. The post stayed up all day before the admin took it down. Andrew Williams had posted a picture of my car accident on Facebook. Very professional -_-. I personally would not recommend Advanced Diesel. Not only did our tow truck driver act unprofessionally at the accident (swearing), but the fact that he would post a picture of my car accident on Facebook. Untrustworthy and unprofessional.UPDATE June 13, 2018. If I am reviewing the wrong page, how come you called my father complaining I left this review?
Andrew Williams, who gave such glowing reviews, actually works at Advanced Diesel. I would not recommended them.
Been using this company for over 10 years. Best place for towing and road service