Road Masters has given excellent service on our two vehicles for 3 years now. They were recommended to us by a friend, so we went and checked them out. They do quality work, and they take the time to truly find the issue and give the proper fix. We have had several issues that are sporadic, and they have test driven the car multiple times to see if the issue could be replicated. I appreciate that they notice items that will need servicing before we do, but they have never pushed us to make a repair before we are ready. They simply give us the information and let us make the best decision for our budget and schedule. Additionally, if you call ahead they are honest and helpful in scheduling the best time for service. I highly recommend Road Masters. The location is unassuming, but the skill and service is excellent.

Great guys own and run this place. Reliably work on several of my cars over many (10plus) years. I trust them to make sure my kids cars are safe. Haven’t ever had a problem with one of their repairs or parts. Once they couldn’t figure out was wrong and it was a no charge although the problem was fixed. Highly recommend!

Very great shop and great service. Craig is very knowledgeable and fast. I had 4 messages showing on my dash that my had warning lights. He was able to diagnose and resolve them quickly and faster service then waiting in dealer waiting room. I would recommend you go to hims for car repairs and service. Conveniently located along Central in Richardson.

We have used them several times and they are reliable and honest. I would recommend them if you need your car repaired.

Love this place. Impeccable, personal service every time, and I dont feel like theyre trying to upsell me on stuff I dont need. GPS doesnt always get you to the front door - its right on the inside corner of the L-shaped building.

Quality, reliability and trust.Recently, I had an engine problem where the other shop was trying to scam me saying I need another engine. Craig was able to locate a problem quickly fix it and also clean up the mess of the other guys (who turned out spilled the oil everywhere). He also explained to me in a very detailed way what was wrong and how he is fixing it answering all my questions along the way. As a matter of fact, they provide a warranty on their repairs that gives an additional piece of mind. On another car, during the maintenance procedure, Steve noticed some small details such as water in the windshield washer fluid reservoir and changed it to the proper fluid to avoid damaging downstream pipes and mechanisms in an unusual cold weather as we have now for free. It highlights their care and attention to details.I have serviced both of my cars multiple times and they always identify and fix the cause of the problem (as compared to some other shops that play a guess game). They are also very patient and ready to explain/answer all the why, what, how does it work questions even if youre a newbie.I think that if nobody would be able to fix your car, the RoadMasters will. But its probably better to go to them in the first place, to save your money, nerves and time.

The good thing I like about Roadmasters is I never felt that they recommend something thats absolutely not needed. Great professional and friendly service. Keep up the good work 🙂

Our family has used Roadmasters for years because they are an honest, hard working independently owned auto shop. I have come to them with issues on our Toyota and Ram and we are always taken care of in the most professional manner possible. I highly recommend their service!

These mechanics have always explained everything to me to the depth that I needed to know. They always offered a price range for any replacement parts when needed. This really helped me with my budget! They are friendly, socially responsible, professional and ... Competent!!

I consider these guys family, and trusted advisors when it comes to our vehicles...we are fortunate that they have treated us that same way! They are always fair, and share options along with the facts! They have never let us down...

Craig and Steve have been our family mechanics for years. We trust them with all our family vehicles. If you’re looking for a knowledgeable and fair mechanic, look no farther!

Roadmasters are honest and reliable. They can properly fix anything. I have been a satisfied customer for over 5 years.

I have been coming here since I moved to Dallas to get my car inspected. The people at Road Masters are trustworthy and knowledgeable. I wouldnt take my car anywhere else! Thank yall!

Steve and Craig are great mechanics, as well as great people! We have been using their services for many years, at both their current and prior locations. Most recently, they recharged the battery on Joes Toyota Prius and advised him that he needed new tires. In the past, they have performed State inspections, replaced batteries, and completed general repairs and maintenance on both his Prius and my Chevy Equinox, as well as our previous Saturn station-wagon and Chevy Malibu. Their assessments are honest, and they are always pleasant, courteous, helpful, and do excellent work in a timely manner. We are customers for life!

Always super helpful and kind!

Road Masters did a great job fixing the clutch on my truck. They were honest and fair with pricing as well.

The only mechanic we use! This place is trustworthy, honest, and priced competitively with other places.

Such nice guys! Special little place. When you look around it won’t be immediately obvious, but after you interact with the team a little bit you’ll see that there’s something different there.

As widow I need some one I can trust. Craig and Steve are the greatest!! I never had to worry about their work or their honesty. I live on social security and their prices are reasonable and fair. I would never go anywhere but Roadmasters.

I thought I found the perfect shop that I could trust. My car continued to end up back in the shop and I thought it was just bad luck, but then they tried telling my wife her battery was bad and said they accidentally read it wrong after we said its a brand new battery. Now my car is in a different shop to fix almost everything theyve touched. I tried to give them a chance to fix something and take it back a couple times when it wasnt right the first time they did something but my car just kept running worse each time.

These guys are awesome.

Have been with Craig and Steve for decades. They do all my auto repair work. Always reliable and fair. Their response times are reasonable and they always give alternatives if available. Have always tried to save me costs.

New favorite Auto Repair shop!Honest, fair, reasonable wait, provided options.They pick up the phone & schedule appointments with realistic finish times!We found our new repair shop!Plus all the other customers are great conversationalist!

Top notch shop, hands down. It can be difficult to find honest mechanics who do quality work, but not here. These guys take their work seriously, and they are very reasonably priced. I have confidence that the repairs are done well, and that they will not try to overcharge or add unnecessary work to pump up the charges. Highly recommend this shop!

What a great place! I went here for my Texas Inspection after reading all the good reviews. Dealt with Steve who was awesome. They didnt try to go through my car and try to sell me up. It was heartwarming to see how much they support the troops. They have a thing where you donate 10 bucks to the Intrepid Fallen Heroes Fund and get a free t-shirt. They dont try to push it on you though, no pressure. They had a box of American flags and Fallen Heroes wrist bands (free take one) and even offer you chips while you watch TV in their lounge (choice of Roku or regular TV). They did the inspection very fast too. Great service aside, and without getting too political it was nice to see a business that loves this country and supports our troops. I in turn will be back when the need arises.

These guys were awesome! Great prices. Super nice, helpful & had me in & out in no time! Definitely recommend & I will for sure be back next year for another inspection :)

Another excellent job! I brought my truck in for service. Not only did they get to it promptly and do a great job, they caught and fixed an issue with my battery cable before it became a real problem. I have never had a single problem with any work they have done on my vehicles over the years. I highly recommend them to anyone.

Steve and Craig are the two most honest folks you will run across in the auto business. They don’t sell you things you don’t need and will tell if you can delay any repairs. Nicest and helpful mechanics you’ll meet.

Talked with Steve Today. Im a shop owner from out of state. I know a great repair facility when I hear one. Steve made extra effort to help me with a customer that was traveling in Dallas. Without a doubt these guys put people ahead of money. They care about helping people and that matters! Great Job Steve and thank you for your help. Mike Davidson

The guys here are great. They got me right in at the time of my appointment and had my truck inspected and the oil changed in no time. I have been here several times and they will tell you if something is starting to wear but there is no hard sell to replace it today. Finding mechanics with their honesty and integrity is greatly appreciated in todays world

Ive been here maybe 5 different times for various care related things and these guys are just amazing. Very friendly, fast, and great service. Their prices are great and I never have to worry about them selling me something I dont need. I definitely recommend this place.

Stopped here on a road trip when our A.C. went out. The service was outstanding and their prices were very reasonable. I highly recommend this shop.

Doesnt even deserve one star.Save your money and your time. The old man named Craig was really rude, crook,ignorant and racist. Saw good reviews and stepped in but never gonna return back again. Rude to the employee and customer. He needs to get trained about CUSTOMER SERVICE. .please guys dont get fooled by their good ratings and reviews. Worst guy ever

Very happy with my experience at Auto Masters! Craig was extremely helpful and even met me at the shop during an ice day when it was closed to get my truck back to me! The truck ended up having to stay over night so they even gave me a ride home, which isnt exactly close. Very pleased with the work and transparency and especially the customer service!

These guys are very knowledgable and honest with all they do. They let me know if something is wearing out and give me a time frame for repairs. No hard sell or scare tactics that many others try to pull on us old gals . Professional and friendly at all times. You can trust your car, and your safety, to Craig and Steve.

Just wanted to say thank you for the quick service repair. Craig and Steve are two of the best mechanics in Richardson area and always do a great job. Its great knowing there is a place to go with people you can trust. Keep up the great work guys truck is running great.

I happened to find them by google search after I got tired of visiting car repair shops that are trying to make more money to offer unnecessary services. I am so happy to find this place. Finally I found someone I can trust

Exellent service. Craig was very helpful. I came in for an oil change and he let me know of a few issues that I had with my car and gave me estimates for the repairs. Great prices. No complaints. I will be back. Thanks Craig!

Always great service by really honest guys! Have enjoyed working with Craig and Steve for many years! Thank you for always taking such good care of my vehicle!

Best shop in town! I would never leave my car anywhere else! From classic to new, foreign to domestic, these guys will fix it right! I took my dodge to a dealership years ago, and their ase certified tech couldnt fix the problem in a week. I had it towed to Craig, and he had it fixed before lunch!!

I came in for an oil change, and they went ahead and have my car a free look over since my last mechanic hadnt impressed me. The prices they quoted for the work were fair, and they didnt pressure me to fix anything immediately.I felt like all the employees I talked to (Craig, Steve, and Cole) were very knowledgeable and extremely helpful!

This place is great. They have everything they need to get the job done right the first time. Super great guys running the place too.

Steve and Craig are honest, and talented mechanics. Have never found anywhere better. Customer for life

I have been taking my vehicles to Craig and Steve for 20 years. They are honest, thorough, and provide the highest quality work. More importantly, they look after our cars as if we are family. They care about good service and their customers, demonstrating it through excellent work and building relationships with customers. I highly recommend them--and have done so any time I know of someone in need of auto service or repair.

Excellent service. They tell you the price BEFORE they do the work, and dont change it once its done. The waiting room has a TV and snacks. Craig put on cartoons for my little one. Theres a reason this place has great reviews!

I have had Craig and Steve work on my family cars for over 20 years. You could never find any fairer and professional auto mechanics any where no matter how hard you try. They have save me a great deal of money on repairs over those many years.

I have used their service for many years. They are highly professional and knowledgeable. In my opinion they are the best auto repair shop in the DFW area.

Only giving 1 star because they were able to get me in their shop the day I called to look at my car. Other than that, this place is ridiculous and they take advantage of people. Wait. They TRIED to take advantage of me. Tried.I came to the shop after speaking with someone over the phone trying to explain what was going on with my car (heat wasnt working unless I drove a certain MPH, suspected it had to do with low anti freeze) Anyways. I get to the shop that afternoon & hand over my keys. I wait over an hour to even get word back on whats going on, then they tell me its the water pump, which needs to be replaced and they quoted me $900! RIDICULOUS. My car is an 09 Lexus. While I know Lexus parts can be pricier than some.. Charging me $900 to fix the water pump is more than the dealership even quoted me the next day & that would be with a free rental.Anyways, thank you SOCIAL MEDIA, I was able to get other quotes from friends & local shops, and I am getting a new water pump replaced this weekend for $400 (Lexus parts, mechanic whos been in the industry for 10+ years, credible and has worked on many friends cars).The second highest quote I received was $525.This goes to show that these guys seriously tried to rip me off. Well guys, welcome to 2019. The year where people can post an inquiry online and immediately find honest answers and go to honest competitors. Thank you Instagram, reddit, google, Facebook.I dont post many reviews. I usually look up places to eat or things to do, but I wanted to warn people out there about this place because its pathetic to try and take advantage of your customers like this.

Great customer service! I feel that they have been honest and thorough in the service of my vehicles.

Friendly service, they complete repairs on time and the pricing is fair and honest. Will continue taking my car here!

Ive had a lot of problems with other mechanics in the past-- estimates that were way off, unnecessary work claimed needed to be done, and the general hard-sells for services I didnt come in for. Not these guys! I started going to Craig and Steve while they were working elsewhere before opening Road Masters, and I have no plans on going anywhere else.Craig and Steve have got to be the most certified, honest, and fairly-priced mechanics around; theyll tell it to you straight with no added fluff. Ive had my cars in for service with them several times before; theyll give you a reasonable estimate, time frame for repair, and if the work is heavy will call you several times during the day with updates. No surprises! I recommend them to all my friends for their automotive needs. A+ all around.

We take our commercial and personal vehicles to Road Masters because they are knowledgeable and skilled mechanics. Very reasonable prices and quality workmanship.

I had two CDs stuck in my sterio. Other places were charging 127$, Steve used a pair of tweezers and successfully removed them in less than 5 minutes. He was friendly, helped on the spot and didnt charge a ridiculous amount. I was very impressed!!!

Road Masters Auto Service is a great service center and have given me trusted service for my whole family. Always let you know what is needed and repairs what is needed.If you take care of your car it will take care of you that is what Craig will tell you.

Expert repairmen very fair and honest. Polite as well

Steve and Craig were extremely friendly, and their waiting area was so accomodating that I forgot that I was waiting on my truck brakes and rotor replacement! Good work done by good local guys!

Steve and his crew are a great bunch to work with. Steve was the guy at the Star auto and moved here. :)

Great reliable work and reasonable prices

Steve and Craig are honest hard working guys who give you a fair price. Dont trust my cars with anyone else!

Best and most honest and fair place to have your car inspected, get oil changes, rotate your tires, or just plain FIX your car! Have been using these guys for almost 20 years.

Fantastic service. Always customer-oriented.

Service was very prompt for my car inspection. Craig had me in and out and was a pleasure to work with!

Steve was great, Im definitely coming here again.

Fastest Auto repair in Richardson. Steve & Craig always get it done right the first time!

Friendly, knowledgeable staff. Will be back!

Awesome service, understanding all whats needed!

Great and reliable service always!

Took care of everything and very honest.

Steve and Craig both treat us like family. My mom has been going to them for years, and won:t let me take my car anywhere else.

Great guys and great service!!

Friendly and helpful staff!

High integrity, experienced mechanics.

Great guys

Amazing service

Excellent service